Reptile Depot

★☆☆☆☆
  • 10120 Topanga Canyon Blvd

    Chatsworth, CA 91311

    Cross street: Serving:San Fernando Valley-Ventura County-Orange County-Los Angeles-Irvine-Riverside-United States,

    Map & Directions
  • 818-576-1508

About Reptile Depot

Pets & Animals

Pets & Animals
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Been to this pet store twice. Once because i needed something on a holiday and nobody was open but them but even their crickets were bad. When you enter this store you feel sorry for the animals. They are overcrowded, not taken care of and look at you as if to say "please save me". The store on last visit was dirty, musty, smelled of dirty animals. I went in yesterday because i was looking for something special and there are 2 15 year old kids working the store and no adults. which means you get no service. I got put on hold for a woman buying 3 mice when i had asked soemone for help almost 10 minutes prior. I just sat there while the 2 kids did nothing but F*** around and then looked at me blankly. I was like "still waiting for help" and he was like "what did you need? I dont remember"? my reponse was "are you kidding? i am standing here waiting and you dont even remember what i need?" so blow off a 60.00 gecko sale for a 3.00 mouse sale is exactly what they did. THey are nasty and should have an adult working there or the pets are doomed for sure. I feel the need to get the ASPCA involved in this store as these animals deserve better than this. Do yourself a favor.. RUN AWAY... DONT EVEN WASTE YOUR TIME. staffing a store with idiotic pot smoking kids with no adult present to help you is the least of my concern with this place.

0
★☆☆☆☆

Been to this pet store twice. Once because i needed something on a holiday and nobody was open but them but even their crickets were bad. When you enter this store you feel sorry for the animals. They are overcrowded, not taken care of and look at you as if to say "please save me". The store on last visit was dirty, musty, smelled of dirty animals. I went in yesterday because i was looking for something special and there are 2 15 year old kids working the store and no adults. which means you get no service. I got put on hold for a woman buying 3 mice when i had asked soemone for help almost 10 minutes prior. I just sat there while the 2 kids did nothing but F*** around and then looked at me blankly. I was like "still waiting for help" and he was like "what did you need? I dont remember"? my reponse was "are you kidding? i am standing here waiting and you dont even remember what i need?" so blow off a 60.00 gecko sale for a 3.00 mouse sale is exactly what they did. THey are nasty and should have an adult working there or the pets are doomed for sure. I feel the need to get the ASPCA involved in this store as these animals deserve better than this. Do yourself a favor.. RUN AWAY... DONT EVEN WASTE YOUR TIME. staffing a store with idiotic pot smoking kids with no adult present to help you is the least of my concern with this place.

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This place has gotten so horrible. Every time i go in that store i feel so bad for the animals. The cages are filthy, The animals look neglegted, most of them dont even have water. The last time i went there the floors were coverd in dirt and Dirty tanks were all over the floor.You could not even walk around the store with out stuff in the way. Non of the cages were locked and any body could have just walked in there and stolen anything. And the animals they sell there are the equivelent to puppy mill puppies. My boyfreind wanted to see a spiderling and the clerk took the deli cup it was in and started to poke his finger around in it saying it was probally dead. (I am pretty sure he just killed it by smashing its house). This is one poor quality store. If you want a new pet or need supplies dont shop hear you will be dissapointed.

1
★☆☆☆☆

This place has gotten so horrible. Every time i go in that store i feel so bad for the animals. The cages are filthy, The animals look neglegted, most of them dont even have water. The last time i went there the floors were coverd in dirt and Dirty tanks were all over the floor.You could not even walk around the store with out stuff in the way. Non of the cages were locked and any body could have just walked in there and stolen anything. And the animals they sell there are the equivelent to puppy mill puppies. My boyfreind wanted to see a spiderling and the clerk took the deli cup it was in and started to poke his finger around in it saying it was probally dead. (I am pretty sure he just killed it by smashing its house). This is one poor quality store. If you want a new pet or need supplies dont shop hear you will be dissapointed.

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First off once you walk in , no one greets you, they see you but dont care to welcome you in. Second of all they smell al musty and gross, yea i get it reptiles of all kinds are there but ive been in other places that are properly ventilated and do not have a stench tho them. Thirdly if you ask for help you will get it but only half assed they do not care about thier customers at all.Fourthly, all thier animals are is small little cubicles not even big enough for them to grow in...please do not support this store

0
★☆☆☆☆

First off once you walk in , no one greets you, they see you but dont care to welcome you in. Second of all they smell al musty and gross, yea i get it reptiles of all kinds are there but ive been in other places that are properly ventilated and do not have a stench tho them. Thirdly if you ask for help you will get it but only half assed they do not care about thier customers at all.Fourthly, all thier animals are is small little cubicles not even big enough for them to grow in...please do not support this store

Pros: n/a

Cons: EVERYTHING

 

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