Asien's Appliance Solutions

★★★☆☆
  • 1801 Piner Rd

    Santa Rosa, CA 95403

    Cross street: <p>Corner of Piner and Coffey Ln.</p>

    Map & Directions
  • 707-546-3749

About Asien's Appliance Solutions

Hours
Mon-Fri 8:30am-5:30am ; Sat 9am-5:30pm ; Sun Closed

Home & Garden

Home & Garden
More choices in Santa Rosa:
Resultset_next

Northern Mechanical

680 Piezzi Rd Santa Rosa, CA

Resultset_next

Grift's Appliance-Classic Rng

4049 Hessel Rd Sebastopol, CA

3.0 4
Hi! Sign in to let us know how Asien's Appliance Solutions was?
Write a Review
.

Many times the phone rings and rings and no one answers. It takes 5-7 days to get an appointment. Several calls have been met with the response of - "I need to check with someone in service. I'll call you back". No calls back. I had to call again. I called to find out if they had the part - a week after the service call it had not been ordered yet. The techs once they got here did a fair job.

2
★★☆☆☆

Many times the phone rings and rings and no one answers. It takes 5-7 days to get an appointment. Several calls have been met with the response of - "I need to check with someone in service. I'll call you back". No calls back. I had to call again. I called to find out if they had the part - a week after the service call it had not been ordered yet. The techs once they got here did a fair job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!-David

5
★★★★★

I recently shopped at Asien's Appliance and I do not share the same opinion as some of these other customers. I was looking for a new eco-friendly washer and dryer, and the store clerks there were more then helpful. As a working father of 3 it's hard to find a good store to buy appliances but Asien's was so great and patient with my kids running around. And they helped me find exactly what I was looking for!-David

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We asked them to repair our (new) clothes dryer. They sent a guy 3 times who kept claiming that a coin was in there, despite our explanations. Finally, we paid more than $600.00 to replace the drum which was less than a year old. They then announced it was fixed. The next day it made the same sound again. Now, they won't return our calls. My advice is: go anywhere else!

1
★☆☆☆☆

We asked them to repair our (new) clothes dryer. They sent a guy 3 times who kept claiming that a coin was in there, despite our explanations. Finally, we paid more than $600.00 to replace the drum which was less than a year old. They then announced it was fixed. The next day it made the same sound again. Now, they won't return our calls. My advice is: go anywhere else!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My only experience has been with their service section. We actually had bought a dishwasher at Best Buy and were having some problems with it, but Best Buy's usual contract service person was busy or otherwise not available so they referred their service to Asiens. The service tech who came was knowledgeable and figured out the problem quickly. Made me wish we'd bought our dishwasher there instead of Best Buy. Only negative that in the 2-4 hour time frame they gave me that a tech could show up- they showed up literally in the last 5 minutes of it just when I'd given up and started cooking dinner- not the best time to have someone in your kitchen- but hey- they did show up and apologized for being on the late end of the time frame.

4
★★★★☆

My only experience has been with their service section. We actually had bought a dishwasher at Best Buy and were having some problems with it, but Best Buy's usual contract service person was busy or otherwise not available so they referred their service to Asiens. The service tech who came was knowledgeable and figured out the problem quickly. Made me wish we'd bought our dishwasher there instead of Best Buy. Only negative that in the 2-4 hour time frame they gave me that a tech could show up- they showed up literally in the last 5 minutes of it just when I'd given up and started cooking dinner- not the best time to have someone in your kitchen- but hey- they did show up and apologized for being on the late end of the time frame.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used Asien's Appliance Solutions, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review