Noel Christmas Store

★★★☆☆
  • 19009 Preston Rd 300 Ste 300

    Dallas, TX 75252

    Map & Directions
  • 972-991-8481

About Noel Christmas Store

Hours
Tues - Sat 10 a.m. - 6 p.m. Sun closed

Shopping

Shopping
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3.0 6
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I come here everytime I want a pick me up. Not only do they have Christmas decor, but they also do something special for each holiday. Just puts me in a happier mood looking around. The people have been friendly and help me find just what I'm looking for. Thanks!

5
★★★★★

I come here everytime I want a pick me up. Not only do they have Christmas decor, but they also do something special for each holiday. Just puts me in a happier mood looking around. The people have been friendly and help me find just what I'm looking for. Thanks!

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I came into the store for the first time, though I have seen it from the street for a few months. What a beautiful place! The trees remind me of living in Europe with all the different themes, and the nativities are wonderful. They have

3
★★★★★

I came into the store for the first time, though I have seen it from the street for a few months. What a beautiful place! The trees remind me of living in Europe with all the different themes, and the nativities are wonderful. They have

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Considering it is a Christmas store, we were really glad to find it open in March. When we walked in, we weren't greeted and the women were occupied with a set-up more than worrying about helping us. There weren't smiles and one woman asked if we had touched a wet table that we were close to. We felt as if we were little children left unattended. It was a very strange experience and wondered why they were so unprofessional and unattentive.

We left very disappointed. We were going to buy some things, but decided...NOT. When we walked out, no one said thank you for coming in or goodbye.

1
★☆☆☆☆

Considering it is a Christmas store, we were really glad to find it open in March. When we walked in, we weren't greeted and the women were occupied with a set-up more than worrying about helping us. There weren't smiles and one woman asked if we had touched a wet table that we were close to. We felt as if we were little children left unattended. It was a very strange experience and wondered why they were so unprofessional and unattentive.

We left very disappointed. We were going to buy some things, but decided...NOT. When we walked out, no one said thank you for coming in or goodbye.

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After driving 30 min my gps had led me to the wrong place (where it was previously). I called them and asked them where they were located and told her where I was, because I was obviously lost and have never been in this area before, she said in an annoyed voice we're on the corner of preston and lloyd and I asked her on the left side or right, she raised her voice and said LEFT. I wanted to make I understood everything so I said go north correct she then sighed heavily and raised her voice once more saying, JUST GO NORTH, ON THE LEFT SIDE, and then hung up on me! I was so furious I turned around and went home! They have lost a customer for good! I used to work in customer service and if she was busy she should have directed me to someone else or asked me to hold. I am only sorry I did not catch her name. She works in a christmas store for crying out loud! HAVE SOME CHRISTMAS SPIRIT!!

1
★☆☆☆☆

After driving 30 min my gps had led me to the wrong place (where it was previously). I called them and asked them where they were located and told her where I was, because I was obviously lost and have never been in this area before, she said in an annoyed voice we're on the corner of preston and lloyd and I asked her on the left side or right, she raised her voice and said LEFT. I wanted to make I understood everything so I said go north correct she then sighed heavily and raised her voice once more saying, JUST GO NORTH, ON THE LEFT SIDE, and then hung up on me! I was so furious I turned around and went home! They have lost a customer for good! I used to work in customer service and if she was busy she should have directed me to someone else or asked me to hold. I am only sorry I did not catch her name. She works in a christmas store for crying out loud! HAVE SOME CHRISTMAS SPIRIT!!

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Open year round and will get you into the spirit. I was looking for the Byers' carolers for my daughter's collection and knew this little store would have them, along with wonderful nutcrackers and unusual Christmas gifts. Aggie, Texas, Tech items also.

4
★★★★☆

Open year round and will get you into the spirit. I was looking for the Byers' carolers for my daughter's collection and knew this little store would have them, along with wonderful nutcrackers and unusual Christmas gifts. Aggie, Texas, Tech items also.

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I will no longer be shopping at my favorite 'go to' Christmas store for Holiday decor. I have frequented the store many times since I was introduced to it in 1993. However today Robin answered the phone and lost the Noel Store a good customer-ME! I will have to purchase my tree somewhere else after being treated to a ?shopping for dummies? lecture by Robin. She quoted me a price on a tree that was to high. I told her I had found it at a lower price but I wanted the tree this weekend because I had time to assemble it. She then offered me the information about the sale that they had just had this past weekend and how I should have bought the tree when it was on sell. She continued to brag about 'what a great price it was' then she chastised me for asking about purchasing the tree at that sale price she had just bragged about. She condescendingly explained to me that I should have come to the store when the sale was going on and not called after the sale. She continued to lecture me about the sell ?was then? and I had missed it. I hope Robin felt like a bigger person after lecturing a customer ready to buy a $600 item. So it?s a lose-lose situation?I have to drive an extra hour home in hopes the other store has the tree, Robin lost the sale and the store will lose a customer.

0
★☆☆☆☆

I will no longer be shopping at my favorite 'go to' Christmas store for Holiday decor. I have frequented the store many times since I was introduced to it in 1993. However today Robin answered the phone and lost the Noel Store a good customer-ME! I will have to purchase my tree somewhere else after being treated to a ?shopping for dummies? lecture by Robin. She quoted me a price on a tree that was to high. I told her I had found it at a lower price but I wanted the tree this weekend because I had time to assemble it. She then offered me the information about the sale that they had just had this past weekend and how I should have bought the tree when it was on sell. She continued to brag about 'what a great price it was' then she chastised me for asking about purchasing the tree at that sale price she had just bragged about. She condescendingly explained to me that I should have come to the store when the sale was going on and not called after the sale. She continued to lecture me about the sell ?was then? and I had missed it. I hope Robin felt like a bigger person after lecturing a customer ready to buy a $600 item. So it?s a lose-lose situation?I have to drive an extra hour home in hopes the other store has the tree, Robin lost the sale and the store will lose a customer.

Message from Noel Christmas Store

We not only offer quality products, but our employees also enjoy helping you trim your tree or find that perfect gift for someone special. After all, Christmas is that magical time of year for starting family traditions and making memories that last a lifetime - and that is what we do best.

More about Noel Christmas Store

Noel Christmas Store is Dallas' largest year-round Chistmas store. We specialize in Christmas collectibles including Department 56 Villages, Mark Roberts Fairies, Christopher Radko Ornaments, Old World Christmas glass ornaments, Patience Brewster, Ne Qwa Art, Fontanini Nativities, Jim Shore Figurines. We also sell Barcana Christmas trees, the highest quality Christmas tree on the market.

 

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