Street Beat

★☆☆☆☆
  • 823 N 7th Ave

    Phoenix, AZ 85007

    Map & Directions
  • 602-254-4332

About Street Beat

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We ordered a part for our truck from these guys. Not only did it take forever to get the part in, but when they finally said it was ready to install, I dropped the truck off (they said it was going back to the shop right away) & wasted 2 hrs. downtown while they did the work. At the end of the 2 hours, they called to tell me that the supplier had sent the wrong size part & they would have to re-order, but could probably get it within 2 days - they would call to let us know. They never called, and when we called the, they said they couldn't get the right part for 2 weeks. Again, they said they'd call us when the part was in. A month later they still hadn't called, and countless phone calls & messages later, no one ever bothered to call us back. Finally, when we got a hold of the right person, we scheduled another installment. We took the truck in (it was going in right away again), wasted another 2 hours downtown waiting & went back to pick it up & when we got back to the shop they told us their shop had been broken into the night before & one of the parts stolen was the part for our truck. RIDICULOUS! Over 3 months have passed & we STILL don't have the part they told us it would take 2 weeks to order & install. We asked for a refund. I WOULD NEVER USE OR RECOMMEND THESE GUYS TO ANYONE!! HORRIBLE SERVICE!!!!!!!

1
★☆☆☆☆

We ordered a part for our truck from these guys. Not only did it take forever to get the part in, but when they finally said it was ready to install, I dropped the truck off (they said it was going back to the shop right away) & wasted 2 hrs. downtown while they did the work. At the end of the 2 hours, they called to tell me that the supplier had sent the wrong size part & they would have to re-order, but could probably get it within 2 days - they would call to let us know. They never called, and when we called the, they said they couldn't get the right part for 2 weeks. Again, they said they'd call us when the part was in. A month later they still hadn't called, and countless phone calls & messages later, no one ever bothered to call us back. Finally, when we got a hold of the right person, we scheduled another installment. We took the truck in (it was going in right away again), wasted another 2 hours downtown waiting & went back to pick it up & when we got back to the shop they told us their shop had been broken into the night before & one of the parts stolen was the part for our truck. RIDICULOUS! Over 3 months have passed & we STILL don't have the part they told us it would take 2 weeks to order & install. We asked for a refund. I WOULD NEVER USE OR RECOMMEND THESE GUYS TO ANYONE!! HORRIBLE SERVICE!!!!!!!

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