Kohl's

★★★☆☆

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3.0 4
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1/1/09 visit to the Blue Diamond NV Kohls was disappointing. Generally I have like Kohls very much and it was one of the few department store credit cards I maintain. One of the reasons I like it is because you always leave feeling like everything you purchased was on sale. I have literally purchased thousands of dollars woth of merchandise from Kohls, most of it "on sale" so I am very familiar with their price mark down procedures. On a recent visit merchandise in bedding (pillow covers and pillows) were very poorly labeled. We went to purchase pillows and they were $20 more than the sign appeared to read. I went back to the rack and upon closer inspection the whole series of pillows were poorly identified and the product price identification label was inconsistent with the actual cost. My fiance and I asked to speak with the manager, Tito and basically he was condenscending and unhelpful. Technically the product rang up accurate according to the bar code but the sale sign, the product description on the packaging and the location of the sign via the product was poor at best and downright misleading. We did not purchase the pillows, but did purchase the pillow case covers which were also marked 50% off. Pricing was not consistent with remarking to reflect the reduction or 50% off the as marked price but rather somewhere in between. My experience with Kohl's is that they do not bother sale marking most things and the reduction is taken at the register and is usually consistent with the signage. That was not the case on this purchase however. All in all, poor performance and poor customer service on this day in this department and in this store.

We also could not locate a person to assist us with a question in Kitchenware so we left with out purchasing that item.

2
★★☆☆☆

1/1/09 visit to the Blue Diamond NV Kohls was disappointing. Generally I have like Kohls very much and it was one of the few department store credit cards I maintain. One of the reasons I like it is because you always leave feeling like everything you purchased was on sale. I have literally purchased thousands of dollars woth of merchandise from Kohls, most of it "on sale" so I am very familiar with their price mark down procedures. On a recent visit merchandise in bedding (pillow covers and pillows) were very poorly labeled. We went to purchase pillows and they were $20 more than the sign appeared to read. I went back to the rack and upon closer inspection the whole series of pillows were poorly identified and the product price identification label was inconsistent with the actual cost. My fiance and I asked to speak with the manager, Tito and basically he was condenscending and unhelpful. Technically the product rang up accurate according to the bar code but the sale sign, the product description on the packaging and the location of the sign via the product was poor at best and downright misleading. We did not purchase the pillows, but did purchase the pillow case covers which were also marked 50% off. Pricing was not consistent with remarking to reflect the reduction or 50% off the as marked price but rather somewhere in between. My experience with Kohl's is that they do not bother sale marking most things and the reduction is taken at the register and is usually consistent with the signage. That was not the case on this purchase however. All in all, poor performance and poor customer service on this day in this department and in this store.

We also could not locate a person to assist us with a question in Kitchenware so we left with out purchasing that item.

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I was at the North Las Vegas NV store this evening to purchase a birthday gift for my daughter. I asked for assistance in the robe dept. because the robes were hanging towards the ceiling - go figure - how is a customer supposed to reach??? I waited 20 minutes after someone called for assistance for me - which I never got!!! In addition to wanting to get the robe, I wandered the store and had picked up a number of other items. Needless to say, after not getting any assistance (the store was not busy) I left the items at the register and WALKED OUT OF THE STORE!!! I will be sending my credit card back also. It's a good thing I wasn't a mystery shopper - poor service.

1
★☆☆☆☆

I was at the North Las Vegas NV store this evening to purchase a birthday gift for my daughter. I asked for assistance in the robe dept. because the robes were hanging towards the ceiling - go figure - how is a customer supposed to reach??? I waited 20 minutes after someone called for assistance for me - which I never got!!! In addition to wanting to get the robe, I wandered the store and had picked up a number of other items. Needless to say, after not getting any assistance (the store was not busy) I left the items at the register and WALKED OUT OF THE STORE!!! I will be sending my credit card back also. It's a good thing I wasn't a mystery shopper - poor service.

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one of my top 3 places in town to buy new clothes, they have a great selection of clothes for work and play, they have good prices and great sales, i have never paid full price at this store. keep an eye out for there ads.

5
★★★★★

one of my top 3 places in town to buy new clothes, they have a great selection of clothes for work and play, they have good prices and great sales, i have never paid full price at this store. keep an eye out for there ads.

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Kohl's is one of my favorite stores to shop in Las Vegas. They have very reasonable prices, a great on-line site and a wide variety to select from. I would recommend stopping by this store and browse--a lot of good prices!!!

4
★★★★☆

Kohl's is one of my favorite stores to shop in Las Vegas. They have very reasonable prices, a great on-line site and a wide variety to select from. I would recommend stopping by this store and browse--a lot of good prices!!!

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