Industry Event Services

★★★☆☆
  • 649 Alderton Ave

    City of Industry, CA 91744

    Map & Directions
  • 626-965-4901

About Industry Event Services

3.0 4
Hi! Sign in to let us know how Industry Event Services was?
Write a Review
.

This place rented me the dirtiest chairs, in four different colors when i ordered one thousand white chairs, i got black, brown, plastic whites that werent the style i wanted and some medal ones, my contract clearly stated one thousand white folding chairs. Avoid this place at all cost, if your an event planner this is the party rental place from hell, they charge you for things you they dont bring you then the manager tries to turn it on you then he'll stop taking your phone calls once he has your money, utterly ludicrous company.

1
★☆☆☆☆

This place rented me the dirtiest chairs, in four different colors when i ordered one thousand white chairs, i got black, brown, plastic whites that werent the style i wanted and some medal ones, my contract clearly stated one thousand white folding chairs. Avoid this place at all cost, if your an event planner this is the party rental place from hell, they charge you for things you they dont bring you then the manager tries to turn it on you then he'll stop taking your phone calls once he has your money, utterly ludicrous company.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

By far the worst experience fathomable. For starters, their employees were dirty and the driver Frank wreaked of marijuana. I called the manager (scott) to issue a complaint and he would not pick up (over a dozen calls!!!). Then to make matters worse, the equipment was putrid, dirtier than my teenagers bedroom, and I clearly ordered 200 silver napkins as stated on the CONTRACT, and i was issued black napkins, mind you this is for a wedding not a Funeral!!!! So I got smart and called knowing he wouldn't pick up, so I called leaving my wife's number and a fake name and saying I wanted to make an order knowing that was the only way he'd get back to me. Well he never got back to my complaint messages but you can bet he got back to the fake order immediately and hung up as soon as he realized who he was speaking to. Yes it was cheaper price wise but believe me IT IS NOT WORTH IT!!!!! Also they have a sign on the front of the store saying BBB accredited, look online to complain on BBB and they had it deleted as it was fraught with complaints, completely AWFUL!!!!!!

1
★☆☆☆☆

By far the worst experience fathomable. For starters, their employees were dirty and the driver Frank wreaked of marijuana. I called the manager (scott) to issue a complaint and he would not pick up (over a dozen calls!!!). Then to make matters worse, the equipment was putrid, dirtier than my teenagers bedroom, and I clearly ordered 200 silver napkins as stated on the CONTRACT, and i was issued black napkins, mind you this is for a wedding not a Funeral!!!! So I got smart and called knowing he wouldn't pick up, so I called leaving my wife's number and a fake name and saying I wanted to make an order knowing that was the only way he'd get back to me. Well he never got back to my complaint messages but you can bet he got back to the fake order immediately and hung up as soon as he realized who he was speaking to. Yes it was cheaper price wise but believe me IT IS NOT WORTH IT!!!!! Also they have a sign on the front of the store saying BBB accredited, look online to complain on BBB and they had it deleted as it was fraught with complaints, completely AWFUL!!!!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

So good. these guys did just an outstanding job for us. We have been working with them for a year now and there prices can't be beat and i will not talk to another rental company. We actually just signed a deal to give them all our business for the next 3 years.

5
★★★★★

So good. these guys did just an outstanding job for us. We have been working with them for a year now and there prices can't be beat and i will not talk to another rental company. We actually just signed a deal to give them all our business for the next 3 years.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I love these guys I have been using them for years and there the best. i got a cheaper price from another rental company and Industry Matched it and again they were the best

5
★★★★★

I love these guys I have been using them for years and there the best. i got a cheaper price from another rental company and Industry Matched it and again they were the best

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Industry Event Services, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review