H&R Block

★☆☆☆☆
  • 4125 MacArthur Blvd

    Oakland, CA 94619

    Map & Directions
  • 510-530-0444

About H&R Block

Categories
  • Tax Return Preparation
  • Other Financial Services
  • Accountants
Hours
M-Su Closed
Year Established
  • 1955
Products
  • H&R Block Emerald Prepaid Mastercard®
  • H&R Block Emerald Advance®
  • Refund Transfer
  • Refund Advance
  • Tax Identity Shield®
  • Peace of Mind®
  • Second Look® Review
  • W-2 Early Access
Specialties
  • Highly trained Tax Professionals who are required to pass specialty tax training each year
  • Over 60 years of tax preparation experience
  • 100% Accuracy Guarantee
  • Max Refund Guarantee
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • H&R Block
Services
  • Tax Preparation
  • Tax Return
  • Tax Planning
  • Tax Professional Expertise and Advise
  • Tax Resolution Services
  • Tax Audit Support
  • ITIN Services

Finance

Finance
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So, I messed something up on my tax forms, and wanted help with the 1040x to fix it. \n\nI called H&R block and explained that I'd done my taxes myself, but needed help with a form to fix it. Could they do that, and how much would it cost?\n\nThe receptionist told me they could, that the price varies, but things like that cost as little as $20, and to come on in for a 12pm appointment. \n\nI arrived at 11:58, and was told the person I had an appointment with had just stepped out to lunch. He returned 15 minutes later.\n\nI told him the same thing I'd told the receptionist, and he explained that they would actually have to re-file all of my tax forms, and charge for this. He told me she must have misunderstood me on the phone (though I was very clear). \n\nI asked how much that would all cost, and said I was expecting around $20. He said he'd have to calculate it. I asked for the ballpark, and he again said he'd have to calculate it. The first number he pulled up was $71, and he wasn't even done with the calculation. \n\nI walked out of H&R block feeling misled, and like my time had been wasted. Think I will try the tax center at the library instead.

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★☆☆☆☆

So, I messed something up on my tax forms, and wanted help with the 1040x to fix it. \n\nI called H&R block and explained that I'd done my taxes myself, but needed help with a form to fix it. Could they do that, and how much would it cost?\n\nThe receptionist told me they could, that the price varies, but things like that cost as little as $20, and to come on in for a 12pm appointment. \n\nI arrived at 11:58, and was told the person I had an appointment with had just stepped out to lunch. He returned 15 minutes later.\n\nI told him the same thing I'd told the receptionist, and he explained that they would actually have to re-file all of my tax forms, and charge for this. He told me she must have misunderstood me on the phone (though I was very clear). \n\nI asked how much that would all cost, and said I was expecting around $20. He said he'd have to calculate it. I asked for the ballpark, and he again said he'd have to calculate it. The first number he pulled up was $71, and he wasn't even done with the calculation. \n\nI walked out of H&R block feeling misled, and like my time had been wasted. Think I will try the tax center at the library instead.

Cons: Purposeful miscommunication about prices

Message from H&R Block

We look at your life through tax - and find ways to help.



H&R Block is a global consumer tax services provider that prepares one in every seven U.S. tax returns.



H&R Block is global leader in tax preparation services - we've prepared more than 700 million tax returns through retail locations and at-home, digital solutions since 1955. And with approximately 12,000 tax offices in all 50 states, as well as U.S. territories, military bases and abroad, we're always available to help you file your taxes. Find your local Oakland tax office and schedule an appointment today.

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