Sernas Relocation Systems

★★★☆☆
  • 2540 Fulton Rd

    Pomona, CA 91767

    Map & Directions
  • 909-596-5006

Transportation & Storage

Transportation & Storage
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Serna's Relocation Systems is a local business and has been serving the Southern California Community for over 20 years. We are in fact experts in handling antiques and valuables and our oustanding client referral base and history of minimal claims supports that fact. Unfortunately, we found ourselves in the unique and unexpected situation of having to remove employees from the work site noted above due to unsanitary conditions caused by animals that had been in a locked home for several days. Our work crew was more than prepared to handle the moving of antiques and any other items needed, and did have the proper tools necessary for the job based on the conditions that were present during the sales evaluation and the information that was provided to us by the client. We regret that we were unable to serve this client, however like any business, we cannot subject our staff to conditions that could pose a health hazzard. Call us for yourself and see what great service can offer you!

4
★★★★☆

Serna's Relocation Systems is a local business and has been serving the Southern California Community for over 20 years. We are in fact experts in handling antiques and valuables and our oustanding client referral base and history of minimal claims supports that fact. Unfortunately, we found ourselves in the unique and unexpected situation of having to remove employees from the work site noted above due to unsanitary conditions caused by animals that had been in a locked home for several days. Our work crew was more than prepared to handle the moving of antiques and any other items needed, and did have the proper tools necessary for the job based on the conditions that were present during the sales evaluation and the information that was provided to us by the client. We regret that we were unable to serve this client, however like any business, we cannot subject our staff to conditions that could pose a health hazzard. Call us for yourself and see what great service can offer you!

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We chose to hire this company because of their advertisement stating that they are experts with antiques and valuables. We had the salesman come out and review what needed to be done and got no indication that there would be a problem. When the movers showed up they did not have the tools or equipment to handle our antiques. When we called to complain to the representative he started making excuses. He finally just pulled his men and left us in a lurch. We tried negotiating with them to only load the non-antiques, but they refused to help us. We are out airfare and truck rental with nothing to show for it. This is not a professional company.

0
★☆☆☆☆

We chose to hire this company because of their advertisement stating that they are experts with antiques and valuables. We had the salesman come out and review what needed to be done and got no indication that there would be a problem. When the movers showed up they did not have the tools or equipment to handle our antiques. When we called to complain to the representative he started making excuses. He finally just pulled his men and left us in a lurch. We tried negotiating with them to only load the non-antiques, but they refused to help us. We are out airfare and truck rental with nothing to show for it. This is not a professional company.

Cons: Unprofessional

 

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