Pattys Mobile Pet Grooming Express

★★☆☆☆

About Pattys Mobile Pet Grooming Express

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  • Pet Grooming

Pets & Animals

Pets & Animals
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2.0 16
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OMG...So I didn't read the reviews before I called this lady. In fact, had I read them I wouldn't be reviewing her business. I asked for Patty and she yelled at me and asked what I wanted ( WHAAA?) and "WHO IS THIS?" I then proceeded to ask her if she was a mobile pet groomer and she said, "YOU WANT TO MAKE AN APPOINTMENT and just what do you want?"...and I responded, "uhm, yes, I need to make an appointment " (thank you drill sergeant may I have another?)..She softened up a bit when she realized I wanted to use her service for my two very large dogs. But let me say, before I even got to that point in our conversation, she told me to "HOLD for Patty" and SHE returned to the phone, same voice and asked how she could help me?? MMMMK. I literally was nearly laughing as I answered a barrage of questions; she asked how I heard about her and I just said Google. She said "Well, I hope you didn't read those horrible things on the internet about me". OH WOW...she gave herself away. ... She then said, "You can't believe all that stuff online, there's a lot of jealousy in my business from other groomers". I made an appointment anyway...(before reading the reviews) and she said she'd see me on Saturday. Very nice, but a little odd sounding, maybe medicated? Whatever....
I immediately got off the phone, Google reviews...and after the one about her dog looking like she'd been put in a blender, I called "Patty" back and told her we had a scheduling conflict and I'd call back another time....NOT. I am NOT a groomer, never even used one...just wanted someone to come to my house and shave my labs for a cooler summer for them.
I wouldn't dare call her back. She sounds like she fell off the lou-lou train. Not being mean, just honest. I wonder if she's even licensed...I doubt it.

2
★★☆☆☆

OMG...So I didn't read the reviews before I called this lady. In fact, had I read them I wouldn't be reviewing her business. I asked for Patty and she yelled at me and asked what I wanted ( WHAAA?) and "WHO IS THIS?" I then proceeded to ask her if she was a mobile pet groomer and she said, "YOU WANT TO MAKE AN APPOINTMENT and just what do you want?"...and I responded, "uhm, yes, I need to make an appointment " (thank you drill sergeant may I have another?)..She softened up a bit when she realized I wanted to use her service for my two very large dogs. But let me say, before I even got to that point in our conversation, she told me to "HOLD for Patty" and SHE returned to the phone, same voice and asked how she could help me?? MMMMK. I literally was nearly laughing as I answered a barrage of questions; she asked how I heard about her and I just said Google. She said "Well, I hope you didn't read those horrible things on the internet about me". OH WOW...she gave herself away. ... She then said, "You can't believe all that stuff online, there's a lot of jealousy in my business from other groomers". I made an appointment anyway...(before reading the reviews) and she said she'd see me on Saturday. Very nice, but a little odd sounding, maybe medicated? Whatever....
I immediately got off the phone, Google reviews...and after the one about her dog looking like she'd been put in a blender, I called "Patty" back and told her we had a scheduling conflict and I'd call back another time....NOT. I am NOT a groomer, never even used one...just wanted someone to come to my house and shave my labs for a cooler summer for them.
I wouldn't dare call her back. She sounds like she fell off the lou-lou train. Not being mean, just honest. I wonder if she's even licensed...I doubt it.

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I wish I would have seen this first! This is the worst case of fraud ever my 11 son could have done a better job cutting our dogs hair. I want everyone to know not to waste your time and money on pattys poor attempt to groom pets I wish I could put a picture on here. I am most certain any good reviews are from her. I should have trusted my gut.

1
★☆☆☆☆

I wish I would have seen this first! This is the worst case of fraud ever my 11 son could have done a better job cutting our dogs hair. I want everyone to know not to waste your time and money on pattys poor attempt to groom pets I wish I could put a picture on here. I am most certain any good reviews are from her. I should have trusted my gut.

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I called Patty because I had seen her van around town. I called her on a Monday evening and set an appt for the following Weds morning at 9am. I was off work that day and wanted to start early so that I could spend the rest of the day with my baby girl. Patty told me she would call me when she was on the way. She sounded really sweet. On Weds at 9:10am, Patty still had not called nor arrived. I called her and ended up having to leave a voice message. I called her back at 9:50am and this time Patty answered and said that her van was in the shop. She asked if Iwould be home the next day. I told her I would not, and asked if she was available on Friday....the phone went dead. I wondered if she hung up on me. I waited a few minutes and called her back. The phone rang twice, then I was sent to voicemail. I called her again at1:30pm,I received her voicemail but immediately received a callback from Patty. She asked if I had called her#. I told her who I was and she said,I'll have to call you back, my mother died this morning and hung up the phone. Needless to say I will not be calling Patty back. Also I was telling a friend about my experience she said she and her sister also tried to use Patty, but also had a similar experience.

1
★☆☆☆☆

I called Patty because I had seen her van around town. I called her on a Monday evening and set an appt for the following Weds morning at 9am. I was off work that day and wanted to start early so that I could spend the rest of the day with my baby girl. Patty told me she would call me when she was on the way. She sounded really sweet. On Weds at 9:10am, Patty still had not called nor arrived. I called her and ended up having to leave a voice message. I called her back at 9:50am and this time Patty answered and said that her van was in the shop. She asked if Iwould be home the next day. I told her I would not, and asked if she was available on Friday....the phone went dead. I wondered if she hung up on me. I waited a few minutes and called her back. The phone rang twice, then I was sent to voicemail. I called her again at1:30pm,I received her voicemail but immediately received a callback from Patty. She asked if I had called her#. I told her who I was and she said,I'll have to call you back, my mother died this morning and hung up the phone. Needless to say I will not be calling Patty back. Also I was telling a friend about my experience she said she and her sister also tried to use Patty, but also had a similar experience.

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Sept. 3, 2011, took dog to appt. be groomed at the "salon" which is located on HWY 78, near Precision Tune Auto Care in Forestdale. I was met in the parking lot and was not allowed to see inside the building where my dog would be kept/groomed. Multiple attempts at explaining my apprehension to leave my dog without seeing inside the grooming salon were met with sly remarks and flat out refusals. My dog's vet. said that I did the right thing and that I should never leave my dog where I are not comfortable. I am just left very concerned about just what I could not see inside...

1
★☆☆☆☆

Sept. 3, 2011, took dog to appt. be groomed at the "salon" which is located on HWY 78, near Precision Tune Auto Care in Forestdale. I was met in the parking lot and was not allowed to see inside the building where my dog would be kept/groomed. Multiple attempts at explaining my apprehension to leave my dog without seeing inside the grooming salon were met with sly remarks and flat out refusals. My dog's vet. said that I did the right thing and that I should never leave my dog where I are not comfortable. I am just left very concerned about just what I could not see inside...

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.

Lady is a nut case !!!! Dont use her!!!She does not use dog wash but sauve human shampoo!!!! 1.00 a bottle.I have seen alot of the dogs she so called groomed looked like they went in a blender!!!!!!
She also charges for stuff she does not do.STAY AWAY!!!!!!!!

1
★☆☆☆☆

Lady is a nut case !!!! Dont use her!!!She does not use dog wash but sauve human shampoo!!!! 1.00 a bottle.I have seen alot of the dogs she so called groomed looked like they went in a blender!!!!!!
She also charges for stuff she does not do.STAY AWAY!!!!!!!!

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.

Was excited to find a person that would come to the house for the convenience and she comes to a neighbor's house. On the first call as I was trying to ask her a question, she told me to just be quiet a minute. Very rude. I did schedule an appointment and 30 min. before the appt. she called and wanted to reschedule. I agreed but as I had never used her, I had a question that I still had not received an answer. She again was very rude and said she told me she was going to make a bank deposit. After all this, I said let's just forget it and she said, "I already have". Would not use her for free!!!

1
★☆☆☆☆

Was excited to find a person that would come to the house for the convenience and she comes to a neighbor's house. On the first call as I was trying to ask her a question, she told me to just be quiet a minute. Very rude. I did schedule an appointment and 30 min. before the appt. she called and wanted to reschedule. I agreed but as I had never used her, I had a question that I still had not received an answer. She again was very rude and said she told me she was going to make a bank deposit. After all this, I said let's just forget it and she said, "I already have". Would not use her for free!!!

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.

I think she is great. Good christian woman who loves what she does and loves your pets. Very professional job and so reasonably priced. Patty has been grooming my pets for about 5 yrs. now. Would not use anyone else.

She tries very hard, is a hard working single woman trying to make a decent living and I applaud her for a great job.

5
★★★★★

I think she is great. Good christian woman who loves what she does and loves your pets. Very professional job and so reasonably priced. Patty has been grooming my pets for about 5 yrs. now. Would not use anyone else.

She tries very hard, is a hard working single woman trying to make a decent living and I applaud her for a great job.

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.

I have to admit that this woman is completely psycho!!!!! I scheduled three appointments and conveniently she failed to make all three appts. The first time she missed was due to her "daughter" being unable to help and she was too far behind to get to my lovable Cocker - Spanky. The second time was understandable due to the weather, yet she failed to call in a timely manner to say she wasn't coming. The last time she "couldn't find my house" and she said she had used my appointment time up in being lost and that she wasn't coming after I had left work to meet her. Talk about an inconvenience!!! I really do believe this woman needs psychological help and I would not trust her anywhere near my dog. Her attitude is atrocious and she lacks professionalism. Every time I spoke with her on the phone, she had a very condescending attitude as if she were doing me a favor rather than me paying her to do a service. She has a very nasty attitude and obviously from the reviews listed below, I am not the only one with the same unprofessional encounter. - Wish I could give negative stars for negative service and nasty attitude!!!!

1
★☆☆☆☆

I have to admit that this woman is completely psycho!!!!! I scheduled three appointments and conveniently she failed to make all three appts. The first time she missed was due to her "daughter" being unable to help and she was too far behind to get to my lovable Cocker - Spanky. The second time was understandable due to the weather, yet she failed to call in a timely manner to say she wasn't coming. The last time she "couldn't find my house" and she said she had used my appointment time up in being lost and that she wasn't coming after I had left work to meet her. Talk about an inconvenience!!! I really do believe this woman needs psychological help and I would not trust her anywhere near my dog. Her attitude is atrocious and she lacks professionalism. Every time I spoke with her on the phone, she had a very condescending attitude as if she were doing me a favor rather than me paying her to do a service. She has a very nasty attitude and obviously from the reviews listed below, I am not the only one with the same unprofessional encounter. - Wish I could give negative stars for negative service and nasty attitude!!!!

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.

Pro's--She comes to your house

Con's--
She's very, and I repeat very unprofessional!
She will not show up and doesn't even give a courtesy call to try to reschedule.

Once I got over the fact that Patty lacks customer service skill, I still wanted to use the service simply because my work days and hours make it hard for me to visit a groomer. I explained to her EXACTLY how I wanted my Shih Tzu cut and even showed her a picture. My puppy was completed covered with fur that hung long. She was instructed to round his body hair and cut his face low to keep it out of his mouth and eyes. When he came out of her van all of his body hair was GONE!!!! The hair on his face hadn't been touch AT ALL!!! I was horrified!!! And she knew it and simply said "I guess I can give you a discount!" When I tried to explain why I was so upset because she had done the complete opposite of EVERYTHING I'd asked her to do, she screamed 'IT WILL GROW OUT THE WAY YOU WANT IT TO!" Please know I AM NOT ANOTHER GROOMER TRYING TO TAKE BUSINESS AWAY FROM PATTY, AS A PREVIOUS PERSON SUGGESTED ABOUT THE REVIEWERS. IT'S NOT LIKE I'M PROMOTING MY BUSINESS INSTEAD OF HERS. I'M SIMPLY A VERY DISSAPPOINTED PET OWNER :-(

1
★☆☆☆☆

Pro's--She comes to your house

Con's--
She's very, and I repeat very unprofessional!
She will not show up and doesn't even give a courtesy call to try to reschedule.

Once I got over the fact that Patty lacks customer service skill, I still wanted to use the service simply because my work days and hours make it hard for me to visit a groomer. I explained to her EXACTLY how I wanted my Shih Tzu cut and even showed her a picture. My puppy was completed covered with fur that hung long. She was instructed to round his body hair and cut his face low to keep it out of his mouth and eyes. When he came out of her van all of his body hair was GONE!!!! The hair on his face hadn't been touch AT ALL!!! I was horrified!!! And she knew it and simply said "I guess I can give you a discount!" When I tried to explain why I was so upset because she had done the complete opposite of EVERYTHING I'd asked her to do, she screamed 'IT WILL GROW OUT THE WAY YOU WANT IT TO!" Please know I AM NOT ANOTHER GROOMER TRYING TO TAKE BUSINESS AWAY FROM PATTY, AS A PREVIOUS PERSON SUGGESTED ABOUT THE REVIEWERS. IT'S NOT LIKE I'M PROMOTING MY BUSINESS INSTEAD OF HERS. I'M SIMPLY A VERY DISSAPPOINTED PET OWNER :-(

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.

Don't fall for her "special"... It's not worth dealing with this unprofessional person even if it were free!
Be kinder to your pet than to use this service!
She'll no show you and then yell at YOU for her scheduling mishap!

5
★★★★★

Don't fall for her "special"... It's not worth dealing with this unprofessional person even if it were free!
Be kinder to your pet than to use this service!
She'll no show you and then yell at YOU for her scheduling mishap!

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.

This is a wonderful way to groom your pet! Patty comes to you and does all the work in the van. I have used this service for several years now and I would highly recommend it to anyone. She is a great PET LOVER and does beautiful work. This service is so convenient and priced lower than most. Plus she comes to you!

I only paid $25.00! She said that she was running a "Recession Special" and the $25.00 price was good for both Small & Medium size Dogs.

I believe in Patty's Pet Mobile Grooming and I also believe that anyone who says differently must be a competitor trying to steal her business!

3
★★★☆☆

This is a wonderful way to groom your pet! Patty comes to you and does all the work in the van. I have used this service for several years now and I would highly recommend it to anyone. She is a great PET LOVER and does beautiful work. This service is so convenient and priced lower than most. Plus she comes to you!

I only paid $25.00! She said that she was running a "Recession Special" and the $25.00 price was good for both Small & Medium size Dogs.

I believe in Patty's Pet Mobile Grooming and I also believe that anyone who says differently must be a competitor trying to steal her business!

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.

If I could give this woman negative stars, I would. I have never felt like I was inconveniencing someone by trying to hire them to do a job they are getting paid for until today. She is so incredibly unprofessional that I wouldn't hire her to do anything for me. I read the other reviews and thought I would give her a try anyway because of the convenience of having someone come to your house. I would rather drive 100 miles to take my dog to get groomed than to let this woman come near my dog. If she treats animals the same way that she treats people, I wouldn't let her touch our hamster!! Good luck to anyone who actually uses this woman. You might want to consider a "groomer cam!!"

1
★☆☆☆☆

If I could give this woman negative stars, I would. I have never felt like I was inconveniencing someone by trying to hire them to do a job they are getting paid for until today. She is so incredibly unprofessional that I wouldn't hire her to do anything for me. I read the other reviews and thought I would give her a try anyway because of the convenience of having someone come to your house. I would rather drive 100 miles to take my dog to get groomed than to let this woman come near my dog. If she treats animals the same way that she treats people, I wouldn't let her touch our hamster!! Good luck to anyone who actually uses this woman. You might want to consider a "groomer cam!!"

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1 out of 1 people found this review helpful.

.

I was so excited to hear about Patty's. So I called and scheduled an appointment. She no showed so I called her and she said that she had van trouble. She didn't even call me to tell me about her van. So we rescheduled and she no showed again. So I called her and she rudely yelled at me then hung up on me. I tried to call back to explain myself and she YELLED again then hung up on me again. I would not recommend her.

1
★☆☆☆☆

I was so excited to hear about Patty's. So I called and scheduled an appointment. She no showed so I called her and she said that she had van trouble. She didn't even call me to tell me about her van. So we rescheduled and she no showed again. So I called her and she rudely yelled at me then hung up on me. I tried to call back to explain myself and she YELLED again then hung up on me again. I would not recommend her.

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2 out of 2 people found this review helpful.

.

I was so excited to see Patty's mobile grooming service van on my way home from work one day, as it's really hard for me to get my doggie to the groomer with my busy work(s) schedule. I called Patty and she took my number and said she would call me back as to when she could come over. She never called, so I called her back. I asked her how late she could come, and she said she worked until all her appointments were done. We made one for Friday at 5:00pm. She hadn't arrived at 5:30, so I called her and was told that she couldn't do it and I'd have to schedule again. I made an appointment for Saturday at noon. When I got home from work at 3:30, my husband said she never called or came. I called her and she said she'd had a really bad day- flat tire, blah, blah, blah and she couldn't do it today. I told her to just forget it and she hung up on me! The very least she could have done was to call and let me know what was going on- what a way to run a "business". Unless you're prepared to sit and wait indefinately for her to show up- I wouldn't recommend her service!!

1
★☆☆☆☆

I was so excited to see Patty's mobile grooming service van on my way home from work one day, as it's really hard for me to get my doggie to the groomer with my busy work(s) schedule. I called Patty and she took my number and said she would call me back as to when she could come over. She never called, so I called her back. I asked her how late she could come, and she said she worked until all her appointments were done. We made one for Friday at 5:00pm. She hadn't arrived at 5:30, so I called her and was told that she couldn't do it and I'd have to schedule again. I made an appointment for Saturday at noon. When I got home from work at 3:30, my husband said she never called or came. I called her and she said she'd had a really bad day- flat tire, blah, blah, blah and she couldn't do it today. I told her to just forget it and she hung up on me! The very least she could have done was to call and let me know what was going on- what a way to run a "business". Unless you're prepared to sit and wait indefinately for her to show up- I wouldn't recommend her service!!

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2 out of 2 people found this review helpful.

.

This is a wonderful service and the only mobile pet grooming I could fine for my area of Birmingham. I had destroyed my maltese dog's coat by cutting out matts and Patty's was able to make him lok cute and cuddly again. Plus he gets carsick and its such a hassle to take him places. It was nice to get him groomed without having to worry about him ruining it on the ride back. My dog smells so good that for once he's actually freshening up the house. To top it off, the price is VERY reasonable. I'm happy and so's my doggie.

2
★★☆☆☆

This is a wonderful service and the only mobile pet grooming I could fine for my area of Birmingham. I had destroyed my maltese dog's coat by cutting out matts and Patty's was able to make him lok cute and cuddly again. Plus he gets carsick and its such a hassle to take him places. It was nice to get him groomed without having to worry about him ruining it on the ride back. My dog smells so good that for once he's actually freshening up the house. To top it off, the price is VERY reasonable. I'm happy and so's my doggie.

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1 out of 2 people found this review helpful.

.

Pattys mobile pet grooming express service is wonderful. They are the only pet service I know that is on wheels so they can come to you. They are all very well trained in animal care and are great with any animal. I have used them on several occasions and have always been left happy. They also offer pet veterinarian care if need be. The price is also pretty moderate to fit any budget.

5
★★★★★

Pattys mobile pet grooming express service is wonderful. They are the only pet service I know that is on wheels so they can come to you. They are all very well trained in animal care and are great with any animal. I have used them on several occasions and have always been left happy. They also offer pet veterinarian care if need be. The price is also pretty moderate to fit any budget.

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1 out of 2 people found this review helpful.

 

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