SPRUCE

★★★☆☆
Flower Shop
  • 4313 Fountain Ave

    Los Angeles, CA 90029

    Map & Directions
  • 323-660-9300

About SPRUCE

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Hours
Mon. - Sat. 9am - 8pm; Sun. 11am - 8pm

Shopping

Shopping
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It's in the corner of Sunset and Fountain and you can park in the back lot. It doesn't look much from the outside and you probably even pass by it frequently and not notice that there's a flower shop in the corner. But this is a great find! It's close to other businesses and the hospitals on Sunset. They have good prices and the staff is very nice.

4
★★★★☆

It's in the corner of Sunset and Fountain and you can park in the back lot. It doesn't look much from the outside and you probably even pass by it frequently and not notice that there's a flower shop in the corner. But this is a great find! It's close to other businesses and the hospitals on Sunset. They have good prices and the staff is very nice.

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I had shopped here for some years and was always pleased with the quality of the plants and flowers. Friday, I placed a telephone order for an orchid to be delivered to a friend in the hospital recovering from surgery. Since it was after noon, I was told if it could not be delivered that day, it would be first thing in the morning. I called at noon the next day and was told the orchid had not yet been delivered, and that someone was out picking it up. When I got upset, instead of offering an apology, I was treated rudely. An hour and a half later, after calling numerous times, the owner finally answered the phone and told me it would be delivered within 20 minutes. I asked to be called when it was delivered. An hour later I called back, and he told me my friend had been discharged from the hospital. He then said that it could not be delivered until later that evening. When I explained that one of the reasons I was so upset is that an apology was never offered, he replied, "Would that have helped?" I canceled the order. He then called me back and asked me "to come to the store to deal with this face to face". A police report will be filed.

0
★☆☆☆☆

I had shopped here for some years and was always pleased with the quality of the plants and flowers. Friday, I placed a telephone order for an orchid to be delivered to a friend in the hospital recovering from surgery. Since it was after noon, I was told if it could not be delivered that day, it would be first thing in the morning. I called at noon the next day and was told the orchid had not yet been delivered, and that someone was out picking it up. When I got upset, instead of offering an apology, I was treated rudely. An hour and a half later, after calling numerous times, the owner finally answered the phone and told me it would be delivered within 20 minutes. I asked to be called when it was delivered. An hour later I called back, and he told me my friend had been discharged from the hospital. He then said that it could not be delivered until later that evening. When I explained that one of the reasons I was so upset is that an apology was never offered, he replied, "Would that have helped?" I canceled the order. He then called me back and asked me "to come to the store to deal with this face to face". A police report will be filed.

 

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