Kalologie Skin Care

★★★★☆

About Kalologie Skin Care

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I had some, ahem, injections for the first time, and was nervous. I was so appreciative of how calming and smart the staff was, and they really walked me through the process. The botox is about average price, and the treatment was very effective. I will definitely go back there again.

2
★★★★★

I had some, ahem, injections for the first time, and was nervous. I was so appreciative of how calming and smart the staff was, and they really walked me through the process. The botox is about average price, and the treatment was very effective. I will definitely go back there again.

Pros: Good people, good service

Cons: Lot of traffic in the area

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My girlfriend kept telling me that I needed to get a facial at Kalologie, so I made an appointment at the Robertson location. I was a bit hesitant at first, since I had never had anything like this done before, but my overall experience was delightful. Everyone was really pleasant, and when I walked in the door I was greeted with a smile from all of the staff present, which definitely helped with my nerves. Jasmine, the esthetician who I saw, was excellent. She made me feel really comfortable and gave me great tips on how I can improve my skin along with some free product samples to help.

2
★★★★★

My girlfriend kept telling me that I needed to get a facial at Kalologie, so I made an appointment at the Robertson location. I was a bit hesitant at first, since I had never had anything like this done before, but my overall experience was delightful. Everyone was really pleasant, and when I walked in the door I was greeted with a smile from all of the staff present, which definitely helped with my nerves. Jasmine, the esthetician who I saw, was excellent. She made me feel really comfortable and gave me great tips on how I can improve my skin along with some free product samples to help.

Pros: Treatments

Cons: They're busy

.

Great laser hair removal. I needed it done on my back and neck, and was worried that I would just keep paying and paying with no results. This place has a guarantee, so after my sixth treatment, additional treatments were free. It took them 8 treatments to get my back hair free (I was a gorilla) but I'm really happy with the results.

2
★★★★★

Great laser hair removal. I needed it done on my back and neck, and was worried that I would just keep paying and paying with no results. This place has a guarantee, so after my sixth treatment, additional treatments were free. It took them 8 treatments to get my back hair free (I was a gorilla) but I'm really happy with the results.

Pros: Guarantee

Cons: A little far for me

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From the onset of making an appointment the staff is rude. It is like a McDonalds of skin care which would be fine if they didn't present themselves as a high end service and if they didn't charge high end prices. Next to impossible to book an appointment.

0
★☆☆☆☆

From the onset of making an appointment the staff is rude. It is like a McDonalds of skin care which would be fine if they didn't present themselves as a high end service and if they didn't charge high end prices. Next to impossible to book an appointment.

Pros: Broad Menu of Services

Cons: Rude, Highly Priced , Difficult

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I went to the branch at Studio City- more convenient for me.
I've tried for years to solve a problem with pigmentation. Creams, peels- you name it. From the friendly welcome, to the professional advice, and the carefully administered treatment....the service here was great. Lovely environment, clean and nice. And...the bottom line is, a long standing problem was successfully resolved by two photo facials. Why did it take me so long to find you?

2
★★★★★

I went to the branch at Studio City- more convenient for me.
I've tried for years to solve a problem with pigmentation. Creams, peels- you name it. From the friendly welcome, to the professional advice, and the carefully administered treatment....the service here was great. Lovely environment, clean and nice. And...the bottom line is, a long standing problem was successfully resolved by two photo facials. Why did it take me so long to find you?

Pros: Friendly and professional service- they know their stuff!

.

The facialists are not friendly, are very rushed with extractions, and do not greet you personally on return visits. I have had two here, and haven't seen any improvement. I won't go again, as there is little attention to detail, not to mention human warmth.

The hair removal program is great, in contrast. It may seem a bit more expensive, but they are detailed and thorough. The laser works well, and they have a guaranteed program where after 6 regular visits, you can have free service if any hair regrows. The aestheticians are friendly, professional, and put you at ease. It's worth the money.

1
★★★☆☆

The facialists are not friendly, are very rushed with extractions, and do not greet you personally on return visits. I have had two here, and haven't seen any improvement. I won't go again, as there is little attention to detail, not to mention human warmth.

The hair removal program is great, in contrast. It may seem a bit more expensive, but they are detailed and thorough. The laser works well, and they have a guaranteed program where after 6 regular visits, you can have free service if any hair regrows. The aestheticians are friendly, professional, and put you at ease. It's worth the money.

Pros: Laser Hair Removal effective and thorough

Cons: rude facialists with no attention to detail

.

I saw this beautiful, new skin care salon in Studio City and after reading the "menu," I booked my appointment for the next day. The treatment room was clean and the aesthetician appeared to know what she was doing. Unfortunately, the treatment I received wasn't "as advertised." Nearing the end of the appointment, I asked my aesthetician about the gentle extraction that was advertised and she said she didn't believe in doing extractions as they leave red marks. She told me the masks she gave me were sufficient. Reluctantly, at the end of the appointment she turned on the bright light and said, as she suspected, no extractions were needed. Well, duh, of course she said that. I will never book another appointment there. I suggest others confirm services with the aesthetician before proceeding with an appointment. That was my mistake.... I trusted the salon's menu.

0
★☆☆☆☆

I saw this beautiful, new skin care salon in Studio City and after reading the "menu," I booked my appointment for the next day. The treatment room was clean and the aesthetician appeared to know what she was doing. Unfortunately, the treatment I received wasn't "as advertised." Nearing the end of the appointment, I asked my aesthetician about the gentle extraction that was advertised and she said she didn't believe in doing extractions as they leave red marks. She told me the masks she gave me were sufficient. Reluctantly, at the end of the appointment she turned on the bright light and said, as she suspected, no extractions were needed. Well, duh, of course she said that. I will never book another appointment there. I suggest others confirm services with the aesthetician before proceeding with an appointment. That was my mistake.... I trusted the salon's menu.

Pros: Beautiful salon, very nice receptionist.

Cons: Services were not as advertised.

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There was no one in the place and there were 3 people behind the front desk. The staff could not have been ruder or more disinterested. It was very uncomfortable. The technician that explained the procedure was less than knowledgable and didn't even look at my skin to make an educated suggestion of what would be best. A complete waste of my time, there are better places that are more service oriented, with much less attitude.

0
★☆☆☆☆

There was no one in the place and there were 3 people behind the front desk. The staff could not have been ruder or more disinterested. It was very uncomfortable. The technician that explained the procedure was less than knowledgable and didn't even look at my skin to make an educated suggestion of what would be best. A complete waste of my time, there are better places that are more service oriented, with much less attitude.

Pros: none

Cons: rude, attitude, inexperienced

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I would recommend going here; the staff was friendly, services reasonably priced, and the technitions really listen to your needs.

2
★★★★★

I would recommend going here; the staff was friendly, services reasonably priced, and the technitions really listen to your needs.

Pros: service, staff

Cons: parking

.

I have this thing about customer service and the smallest gestures can make my day.
My last visit to Kalologie Skincare made me feel so amazing, I received my service which was very much needed. I looked and felt great, no redness, just relaxed and glowing.
As I was checking out to go on my way the girls at the front knew my name my treatment and the product I most likely should take home. That meant to me that my service was complete, My esthetician spoke highly of my needs and the girls followed through and made sure I was taken care of with the best skincare. I love that!
A place to call my Spa, my esthetician and quality service to go with the rest!!!!
Thank you!

2
★★★★★

I have this thing about customer service and the smallest gestures can make my day.
My last visit to Kalologie Skincare made me feel so amazing, I received my service which was very much needed. I looked and felt great, no redness, just relaxed and glowing.
As I was checking out to go on my way the girls at the front knew my name my treatment and the product I most likely should take home. That meant to me that my service was complete, My esthetician spoke highly of my needs and the girls followed through and made sure I was taken care of with the best skincare. I love that!
A place to call my Spa, my esthetician and quality service to go with the rest!!!!
Thank you!

.

Wow?From the first time I set foot in Kalologie on Robertson I was struck by how helpful, savvy, and just plain smart the gals who work there are. Not only does Kalologie have an enviable selection of the best skincare products the industry has to offer, but the manager Martina is supremely engaging and, when need be, frank. The whole staff was very warm and charming--not exactly traits that are easy to find in most shops on Robertson Boulevard. I felt totally attended to from my consultation, all the way through my laser hair removal series. (They offer free touch-ups for three years after you complete a series of six treatments?I haven?t shaved my legs in months!) I would highly recommend Kalologie to anyone who wants to work with the best to keep themselves well-maintained.
Tip: When I first called in to book my consultation, they told me not to mapquest the address (apparently the street numbers on Robertson repeat). I should have listened, because it really will send you to the wrong place. You can mapquest the intersection of Third Street and Robertson to get you in the right area if, like me, you?re not very familiar with the area. Also, they only have three treatment rooms and they?re always booked back to back, so they won?t be able to take you if you roll in late. I learned that the hard way, but they?re so good at what they do, I don?t mind leaving a few minutes early to get there.
The bottom line is, the folks at Kalologie are fair, professional, and they know what they?re doing?period.

2
★★★★★

Wow?From the first time I set foot in Kalologie on Robertson I was struck by how helpful, savvy, and just plain smart the gals who work there are. Not only does Kalologie have an enviable selection of the best skincare products the industry has to offer, but the manager Martina is supremely engaging and, when need be, frank. The whole staff was very warm and charming--not exactly traits that are easy to find in most shops on Robertson Boulevard. I felt totally attended to from my consultation, all the way through my laser hair removal series. (They offer free touch-ups for three years after you complete a series of six treatments?I haven?t shaved my legs in months!) I would highly recommend Kalologie to anyone who wants to work with the best to keep themselves well-maintained.
Tip: When I first called in to book my consultation, they told me not to mapquest the address (apparently the street numbers on Robertson repeat). I should have listened, because it really will send you to the wrong place. You can mapquest the intersection of Third Street and Robertson to get you in the right area if, like me, you?re not very familiar with the area. Also, they only have three treatment rooms and they?re always booked back to back, so they won?t be able to take you if you roll in late. I learned that the hard way, but they?re so good at what they do, I don?t mind leaving a few minutes early to get there.
The bottom line is, the folks at Kalologie are fair, professional, and they know what they?re doing?period.

.

I have been going to Kalologie skincare for a year. I had many facials done and other treatments as well. I have always enjoyed my visits and the staff is great. Unfortunately, the manager doesn't understand the true value of customer service. On my last appointment I was 10/15 minutes late because of traffic, off course. So, I called ahead of time to tell them and see what they could do for me. The manager wasn't helpful at all. She said that I would have to reschedule my appointment for another day. I explained that I had to work on the following days, and I was willing to wait as long as necessary to still have my procedure on the same day. I was really disappointed, my procedure wouldn't take more than 5 minutes, how come they couldn't accomodate me on the same day?
I work in customer service and my company, including myself, go out of our ways to make our customers happy. I just expected the same from my skincare spa. In a city like LA, any clinic should have at least a policy of "10 minutes late" tolerance. Specially, since I had to wait before for one of my treatments around 10 minutes. I felt that I wasn't appreciated as a customer.

0
★☆☆☆☆

I have been going to Kalologie skincare for a year. I had many facials done and other treatments as well. I have always enjoyed my visits and the staff is great. Unfortunately, the manager doesn't understand the true value of customer service. On my last appointment I was 10/15 minutes late because of traffic, off course. So, I called ahead of time to tell them and see what they could do for me. The manager wasn't helpful at all. She said that I would have to reschedule my appointment for another day. I explained that I had to work on the following days, and I was willing to wait as long as necessary to still have my procedure on the same day. I was really disappointed, my procedure wouldn't take more than 5 minutes, how come they couldn't accomodate me on the same day?
I work in customer service and my company, including myself, go out of our ways to make our customers happy. I just expected the same from my skincare spa. In a city like LA, any clinic should have at least a policy of "10 minutes late" tolerance. Specially, since I had to wait before for one of my treatments around 10 minutes. I felt that I wasn't appreciated as a customer.

.

I had found this place on a google search. The prices are resonable and the choice of services are great. I booked a Custom Kalalologie facial with Jessica...this was the BEST FACIAL EVER. She aggressivly treated my recent skin problems but I felt as if I was getting a facial in a hotel in Hawaii or somewhere like that...she did a ton of massage on my arms and hands while the enzymes(?) and steam did some work, and I got a head neck and shoulder massage before she wrapped up the treatment. She has found the perfect balance in her facials...relaxation and repair. My skin still looks great and it has been over a week since I was in! I will never go anywhere else or to anyone else.

2
★★★★★

I had found this place on a google search. The prices are resonable and the choice of services are great. I booked a Custom Kalalologie facial with Jessica...this was the BEST FACIAL EVER. She aggressivly treated my recent skin problems but I felt as if I was getting a facial in a hotel in Hawaii or somewhere like that...she did a ton of massage on my arms and hands while the enzymes(?) and steam did some work, and I got a head neck and shoulder massage before she wrapped up the treatment. She has found the perfect balance in her facials...relaxation and repair. My skin still looks great and it has been over a week since I was in! I will never go anywhere else or to anyone else.

Pros: knowlegable staff, lots of products, clean

Cons: parking

.

I hate how sterile the room is. It looks like a doctor's office, but I want to say Sarah is the best esthetician ever. She gave an awesome massage and she understood my skin problems and she did the best extractions I have ever received. I was very impressed.

2
★★★★★

I hate how sterile the room is. It looks like a doctor's office, but I want to say Sarah is the best esthetician ever. She gave an awesome massage and she understood my skin problems and she did the best extractions I have ever received. I was very impressed.

Pros: Very informative, included a followup appointment (mini facial)

Cons: No spa relaxation!

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These people have two locations. I just moved to the other end of the SFV, and found that the Thousand Oaks locatin is closer to me, so I went out for a chemical peel.
The girl helping me was very nice, calm and helpful. It was a great treatment, that really gave me great looking skin, but was also relaxing. The staff was really knowledgable, and I will def. be considering buying a package of treatments. This place is a GREAT deal. They know their stuff and have a lot of good information.

2
★★★★★

These people have two locations. I just moved to the other end of the SFV, and found that the Thousand Oaks locatin is closer to me, so I went out for a chemical peel.
The girl helping me was very nice, calm and helpful. It was a great treatment, that really gave me great looking skin, but was also relaxing. The staff was really knowledgable, and I will def. be considering buying a package of treatments. This place is a GREAT deal. They know their stuff and have a lot of good information.

.

I read about Kalologie in Daily Candy, and I the article described them perfectly. Finally, a skin care place that really understands skin. The employees were friendly and knew what they are talking about (unlike department store clerks). I went in for a facial (Jamie is wonderful) and came out fully informed about all the medical procedures they offer as well. I will definitely be back!

2
★★★★★

I read about Kalologie in Daily Candy, and I the article described them perfectly. Finally, a skin care place that really understands skin. The employees were friendly and knew what they are talking about (unlike department store clerks). I went in for a facial (Jamie is wonderful) and came out fully informed about all the medical procedures they offer as well. I will definitely be back!

Pros: knowledgeable, friendly, skilled

.

This is the best treament I've ever had! It left my face looking ten years younger. Anyone looking to make thier skin looks softer as well as improve the tone should try this treatment.

2
★★★★★

This is the best treament I've ever had! It left my face looking ten years younger. Anyone looking to make thier skin looks softer as well as improve the tone should try this treatment.

Pros: Clean, Friendly, Professional

More about Kalologie Skin Care

Named LA's Best Skin Clinic by Elle Magazine! Treatments include Botox, Juvederm and Restylane injections, medical-grade peels, IPL Photo Facial Rejuvenation, laser hair removal, and Thermage body contouring.

 

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