The Salon & Spa At Pine Forest

★★★★☆
The Salon & Spa at Pine Forest is located in Houston TX providing you with the total body spa experience.
  • 17811 Kieth Harrow Blvd

    Houston, TX 77084

    Map & Directions
  • 281-815-2496

4.3333 21
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LOVELY, just lovely. ASK FOR ANNE! I was recommened to her by a couple of friends, she is wonderful! I absolutely loved my hair! Definetly not the last time I go there nor the last I will see of her!

3
★★★★★

LOVELY, just lovely. ASK FOR ANNE! I was recommened to her by a couple of friends, she is wonderful! I absolutely loved my hair! Definetly not the last time I go there nor the last I will see of her!

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This review is about a hair stylist that works at the Salon at Pine Forest not necessarily about the services at the salon. Francine has been doing my hair 2000. I won't let anyone else touch it. She is the absolute best colorist. She's stays current on the latest color techniques and cuts. The pricing is reasonable considering the expert service you get. you won't get this type of service with all the stylists... You have to ask for Francine.

4
★★★★☆

This review is about a hair stylist that works at the Salon at Pine Forest not necessarily about the services at the salon. Francine has been doing my hair 2000. I won't let anyone else touch it. She is the absolute best colorist. She's stays current on the latest color techniques and cuts. The pricing is reasonable considering the expert service you get. you won't get this type of service with all the stylists... You have to ask for Francine.

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Oh my gosh! I've been getting my hair cut and high lighted with Nancy for several years, but this time she went over the top!

Nancy's best attribute is her ability to take the time to listen to what you want. She never rushes her clients and really cares about their experience.

If you are even thinking of trying something new - Nancy's your stylist!

2
★★★★★

Oh my gosh! I've been getting my hair cut and high lighted with Nancy for several years, but this time she went over the top!

Nancy's best attribute is her ability to take the time to listen to what you want. She never rushes her clients and really cares about their experience.

If you are even thinking of trying something new - Nancy's your stylist!

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I have been going to this spa for a couple years. They offer everything you would need at one place.
I went in today for a cut and color With ROCCO and it came out just as I explained to him.... and Better!! It is a wonderful experience everytime..Very relaxing Very professional....I will never go to another salon

2
★★★★★

I have been going to this spa for a couple years. They offer everything you would need at one place.
I went in today for a cut and color With ROCCO and it came out just as I explained to him.... and Better!! It is a wonderful experience everytime..Very relaxing Very professional....I will never go to another salon

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This review is about the hair services at the Salon and Spa at Pine Forest. As the name doesn't suggest hair services, there is a gem hiding in this salon business. Her name is FRANCINE. I've seen her about 8 times now and my hair always turns out just the way I like it. She specializes in color and uses excellent products. Her cuts are great too either going drastic or just a trim... whatever I'm feeling that day. She also does the best up-do's. I had one done for a special occasion and got so many complements that night. So pretty...

I've observed the other stylists while I've been there and they don't seem to offer the same excellent service and attention to detail that Francine does. Book your appointment with her if you want hair cut and colored right.

2
★★★★★

This review is about the hair services at the Salon and Spa at Pine Forest. As the name doesn't suggest hair services, there is a gem hiding in this salon business. Her name is FRANCINE. I've seen her about 8 times now and my hair always turns out just the way I like it. She specializes in color and uses excellent products. Her cuts are great too either going drastic or just a trim... whatever I'm feeling that day. She also does the best up-do's. I had one done for a special occasion and got so many complements that night. So pretty...

I've observed the other stylists while I've been there and they don't seem to offer the same excellent service and attention to detail that Francine does. Book your appointment with her if you want hair cut and colored right.

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The staff is friendly and extremely experienced, the
salon is lovely, and the service is outstanding!

2
★★★★★

The staff is friendly and extremely experienced, the
salon is lovely, and the service is outstanding!

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This salon definitely knows the definition of pampering and good service. I took a large group of around 10 ladies and young girls for my sister in laws bridal party. Everyone got something different. Everyone left relaxed and rejuvenated. All the ladies said that this would be there place to go if they lived in the area. I would recommend any of their service. It was a wonderful experience and everyone there was amazing.

2
★★★★★

This salon definitely knows the definition of pampering and good service. I took a large group of around 10 ladies and young girls for my sister in laws bridal party. Everyone got something different. Everyone left relaxed and rejuvenated. All the ladies said that this would be there place to go if they lived in the area. I would recommend any of their service. It was a wonderful experience and everyone there was amazing.

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I have been going to the Spa at Pine Forest for over two years now, and Rocco has always cut and colored my hair, I have never had any problems with the finished product. He is helpful and listens to what my needs are for my hair, and performs the task without question.
I got married in July, and Rocco did my hair and I also had my makup done at the same time (can't remember the makeup girl's name sorry).
I have also had a couple of body treatments and they have been wonderful.

5
★★★★★

I have been going to the Spa at Pine Forest for over two years now, and Rocco has always cut and colored my hair, I have never had any problems with the finished product. He is helpful and listens to what my needs are for my hair, and performs the task without question.
I got married in July, and Rocco did my hair and I also had my makup done at the same time (can't remember the makeup girl's name sorry).
I have also had a couple of body treatments and they have been wonderful.

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Rocco is a great hair stylist. Our whole family has gone to him for many years. We don't have anyone else work on our hair. When we do, we come back to him. He listens and really knows how to make your hair do what you want it to.

5
★★★★★

Rocco is a great hair stylist. Our whole family has gone to him for many years. We don't have anyone else work on our hair. When we do, we come back to him. He listens and really knows how to make your hair do what you want it to.

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I'd been looking for a place to get a good mani-pedi at a decent price for a while, after several bad experiences I found this place on Citysearch. Wow! It's got great atmosphere, they greet you warmly and offer you something to drink. Julie did my spa mani-pedi and it is the best I've had in years! She paid attention to detail and made sure everything looked perfect all while maintaining an amicable conversation. I have an appointment tomorrow to get my eyebrows tinted by the esthetician, we'll see how that goes. I think I just found my new spa/salon!

2
★★★★★

I'd been looking for a place to get a good mani-pedi at a decent price for a while, after several bad experiences I found this place on Citysearch. Wow! It's got great atmosphere, they greet you warmly and offer you something to drink. Julie did my spa mani-pedi and it is the best I've had in years! She paid attention to detail and made sure everything looked perfect all while maintaining an amicable conversation. I have an appointment tomorrow to get my eyebrows tinted by the esthetician, we'll see how that goes. I think I just found my new spa/salon!

Pros: Lovely atmosphere, very friendly, clean and sanitary

Cons: None that I can tell

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Five stars! Fortunately I have had the opportunity to travel extensively both in the USA and internationally and have tried massages and facials at some the world??s most famous spas. The services at The Salon & Spa at Pine Forest rank right up there with the really pricey best without the high price. Pine Forest ??s staff is attentive, skilled, courteous, and very friendly (unlike some the fancy European spas.) After your first visit they know you as a friend and remember your tastes and desires.
The Spa itself is located in a quiet area along Kieth Harrow Rd with easy access and safe parking. The stand alone facility is very clean and beautifully decorated throughout in a restful modern dcor. Fresh flowers greet you in the entry and soft music eases away the day??s stress. The full service facility is able to treat you as an individual or welcome you and your friends as party group.
Make an appointment and know you can relax?

5
★★★★★

Five stars! Fortunately I have had the opportunity to travel extensively both in the USA and internationally and have tried massages and facials at some the world??s most famous spas. The services at The Salon & Spa at Pine Forest rank right up there with the really pricey best without the high price. Pine Forest ??s staff is attentive, skilled, courteous, and very friendly (unlike some the fancy European spas.) After your first visit they know you as a friend and remember your tastes and desires.
The Spa itself is located in a quiet area along Kieth Harrow Rd with easy access and safe parking. The stand alone facility is very clean and beautifully decorated throughout in a restful modern dcor. Fresh flowers greet you in the entry and soft music eases away the day??s stress. The full service facility is able to treat you as an individual or welcome you and your friends as party group.
Make an appointment and know you can relax?

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I've been going to Salon at Pine Forest for over 5 years. I look forward to walking into this cozy spa. Everyone knows my name and knows what I like I don't miss the hustle to the Galleria to get spa services. I enjoy being able to get exactly what I need done and leave knowing that I will be relaxed when i get home. I've had every service you can image done from hair styling and massages to pedicures and facials and I've never left disappointed. The prices are reasonable and the services are top notch and way above those of your chain salons. They try real hard to accommodate my schedule which can be hard because I travel quite a bit for work.

I keep a pedicure & waxing appointment scheduled every two weeks. Not because I need to have it done, but because I like the atmosphere. I am currently wearing a french pedicure that has been on my feet for almost 4 wks no chips nothing. If I do have a problem the owner Annie is always open to correct the problem without any issues. When any of my girlfriends ask me where I go I always recommend Salon at Pine Forest.

The best part about Salon at Pine Forest is that if i don't need the waxing or the polish change the staff will tell me i don't need it, too soon for that service. i love the special events that they put on from how to apply make up to new techniques to make you younger. BTW, I don't care what anyone says when a women finds someone who can wax properly and create a vision and look you desire they will not go anywhere else. That is the way I feel about Annie I absolutely will not let anyone touch my eyebrows. I would rather walk around looking like a caterpillar then to have someone try to do what she does. If you have never stopped by you are missing one sweet treat.

2
★★★★★

I've been going to Salon at Pine Forest for over 5 years. I look forward to walking into this cozy spa. Everyone knows my name and knows what I like I don't miss the hustle to the Galleria to get spa services. I enjoy being able to get exactly what I need done and leave knowing that I will be relaxed when i get home. I've had every service you can image done from hair styling and massages to pedicures and facials and I've never left disappointed. The prices are reasonable and the services are top notch and way above those of your chain salons. They try real hard to accommodate my schedule which can be hard because I travel quite a bit for work.

I keep a pedicure & waxing appointment scheduled every two weeks. Not because I need to have it done, but because I like the atmosphere. I am currently wearing a french pedicure that has been on my feet for almost 4 wks no chips nothing. If I do have a problem the owner Annie is always open to correct the problem without any issues. When any of my girlfriends ask me where I go I always recommend Salon at Pine Forest.

The best part about Salon at Pine Forest is that if i don't need the waxing or the polish change the staff will tell me i don't need it, too soon for that service. i love the special events that they put on from how to apply make up to new techniques to make you younger. BTW, I don't care what anyone says when a women finds someone who can wax properly and create a vision and look you desire they will not go anywhere else. That is the way I feel about Annie I absolutely will not let anyone touch my eyebrows. I would rather walk around looking like a caterpillar then to have someone try to do what she does. If you have never stopped by you are missing one sweet treat.

Pros: Close by, friendly staff, tons of services,

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I have driven by this location for awhile and decided to stop in to see what they have to offer. I decided to recieve a pedicure which was good. But from what the pictures show on this profile is nothing what it actually looks like, the actual salon looks rundown and messy. The smell of cigarette smoke was lingering around as a hairstylist, who I was considering to do my haircut, took cigarette breaks. It was gross and after hearing her get mad at another coworker for closing the back door because she was hot seemed a little bit too much and unprofessional by the way she reacted and said. I would recomend the pedicure if you like the smell of a bar.

1
★★☆☆☆

I have driven by this location for awhile and decided to stop in to see what they have to offer. I decided to recieve a pedicure which was good. But from what the pictures show on this profile is nothing what it actually looks like, the actual salon looks rundown and messy. The smell of cigarette smoke was lingering around as a hairstylist, who I was considering to do my haircut, took cigarette breaks. It was gross and after hearing her get mad at another coworker for closing the back door because she was hot seemed a little bit too much and unprofessional by the way she reacted and said. I would recomend the pedicure if you like the smell of a bar.

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I have been waxed at five salons, and Spa and Salon at Pine Forest is by far the cleanest plance I've been to. They always have clean linens and even change out the jar of wax in front of you. Annie (the girl who waxes me) does a wonderful job. She is very friendly, always remebers me, and offers you a drink if you have to wait. They even give you a numbing cream before to help with the pain. They give a teacher discounts as well.

2
★★★★★

I have been waxed at five salons, and Spa and Salon at Pine Forest is by far the cleanest plance I've been to. They always have clean linens and even change out the jar of wax in front of you. Annie (the girl who waxes me) does a wonderful job. She is very friendly, always remebers me, and offers you a drink if you have to wait. They even give you a numbing cream before to help with the pain. They give a teacher discounts as well.

Pros: Very clean, not as painful as other places.

Cons: None

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Several years ago, I was searching for a place to get great pedi, waxing, and facial services. I always drove past the salon near my house with the thought that they might be too expensive. I was deperate for a pedi one day and made an appointment. Their pricing was VERY reasonable and the pedi lasted almost 4 weeks! After that, I made appointments for waxing and facial services and was pleasantly surprised! They offer daily specials for services, which makes it even better. Who doesn't want extra money off their services?!?!?! Annie is awesome! She welcomes me like I'm one her of family members and she always takes great care of me. Glory is always so nice when I call and welcoming when I'm waiting for my appointment (which is ever hardly a wait!). Wouldn't think about going anywhere else!

2
★★★★★

Several years ago, I was searching for a place to get great pedi, waxing, and facial services. I always drove past the salon near my house with the thought that they might be too expensive. I was deperate for a pedi one day and made an appointment. Their pricing was VERY reasonable and the pedi lasted almost 4 weeks! After that, I made appointments for waxing and facial services and was pleasantly surprised! They offer daily specials for services, which makes it even better. Who doesn't want extra money off their services?!?!?! Annie is awesome! She welcomes me like I'm one her of family members and she always takes great care of me. Glory is always so nice when I call and welcoming when I'm waiting for my appointment (which is ever hardly a wait!). Wouldn't think about going anywhere else!

Pros: Annie, Glory, and all the other employees

Cons: None that I can think of

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I drive by this place all the time and decided to stop by to one day to take a look inside. It seemed like a nice place so I decided to go ahead and book my next hair appointment here.

I came in for a simple trim and color. When I arrived, they were a bit busy, but expected for a salon. I just sat and munched on their veggies while I waited. I told the stylist what I was looking for and she was helpful in picking a color. Nice lady, but didn't seem very attentive after that. She was a bit sloppy and seemed to do a rush job. I had to point out places where she missed several times. After she put me under the dryer, she just left to talk to co-workers and take cigarette breaks.

After about 10-15 min under the dryer, it started to get real hot on my head and I had to get out from under it on my own. I had to go find my stylist to let her know... At that time, she decided to wash out the color. I usually enjoy the wash at salons, but again, she did a very rush job. (For a few days after my visit, my head was very itchy because there was still chemicals on my scalp.) The hair color came out OK, but wasn't as I expected. Nothing spectacular. I had already spent my entire afternoon in the salon and didn't feel like being too picky.

As I left, I was interested in getting a pedicure, but they were too busy to fit me. And it was a good thing that I didn't... Because the total came out to be $180, not including tip!! I asked what cost so much and they named a bunch of "services". I was outraged. For the quality and service (or lack thereof), it was definitely not worth the price. I may consider returning for a mani/pedi, but I would not recommend coming here for their hair services.

1
★★☆☆☆

I drive by this place all the time and decided to stop by to one day to take a look inside. It seemed like a nice place so I decided to go ahead and book my next hair appointment here.

I came in for a simple trim and color. When I arrived, they were a bit busy, but expected for a salon. I just sat and munched on their veggies while I waited. I told the stylist what I was looking for and she was helpful in picking a color. Nice lady, but didn't seem very attentive after that. She was a bit sloppy and seemed to do a rush job. I had to point out places where she missed several times. After she put me under the dryer, she just left to talk to co-workers and take cigarette breaks.

After about 10-15 min under the dryer, it started to get real hot on my head and I had to get out from under it on my own. I had to go find my stylist to let her know... At that time, she decided to wash out the color. I usually enjoy the wash at salons, but again, she did a very rush job. (For a few days after my visit, my head was very itchy because there was still chemicals on my scalp.) The hair color came out OK, but wasn't as I expected. Nothing spectacular. I had already spent my entire afternoon in the salon and didn't feel like being too picky.

As I left, I was interested in getting a pedicure, but they were too busy to fit me. And it was a good thing that I didn't... Because the total came out to be $180, not including tip!! I asked what cost so much and they named a bunch of "services". I was outraged. For the quality and service (or lack thereof), it was definitely not worth the price. I may consider returning for a mani/pedi, but I would not recommend coming here for their hair services.

Pros: friendly people

Cons: outrageous prices

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We all know the reason you go to a spa is to be pamperred and made to relax. The staff at this location are excellent at this. When they ask "How are you doing?" they mean they want to know. When they say they hope you have a great day.....they mean it. When they talk to you, it is not fake or just to make it through the apt...they truely care. We have gone to several salons over the past several years trying to find the one we like. This is it!!!!! If you set an apt, you are pretty much in the chair give or take 10 minutes....where else can you say that?!?! Annie is a great owner and you can bet anyone who is giving you pedi, mani has done the service for her first.....long before touching a customer. She not only owns the place, but works along side the staff to ensure qualily of service to her customers. The prices are more than fair for the services and extras you get while there. They offer snacks like, crackers, veggies and dip, chips, coffee, cappaccino's, mimmosa, cokes, etc. The atmosphere is relaxing and all the staff are polite. I would like to point out we have been going here for over two years and have never been offended or spoken to in a manner that made us uncomfortable or feel out of place. Rocco, ignore the comments about you below. We know better.....Jen and Mom

2
★★★★★

We all know the reason you go to a spa is to be pamperred and made to relax. The staff at this location are excellent at this. When they ask "How are you doing?" they mean they want to know. When they say they hope you have a great day.....they mean it. When they talk to you, it is not fake or just to make it through the apt...they truely care. We have gone to several salons over the past several years trying to find the one we like. This is it!!!!! If you set an apt, you are pretty much in the chair give or take 10 minutes....where else can you say that?!?! Annie is a great owner and you can bet anyone who is giving you pedi, mani has done the service for her first.....long before touching a customer. She not only owns the place, but works along side the staff to ensure qualily of service to her customers. The prices are more than fair for the services and extras you get while there. They offer snacks like, crackers, veggies and dip, chips, coffee, cappaccino's, mimmosa, cokes, etc. The atmosphere is relaxing and all the staff are polite. I would like to point out we have been going here for over two years and have never been offended or spoken to in a manner that made us uncomfortable or feel out of place. Rocco, ignore the comments about you below. We know better.....Jen and Mom

Pros: Owner: Annie, ALL Staff!

Cons: Can't think of one......

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Stressed out, needed some immediate relief and that is just what I found at The Spa and Salon at Pine Forest.

Hair colored and cut, spa pedicure and a pampered facial, just what I needed to feel relaxed. I have already made my next appointment. Being a teacher, I don't get much time to myself, some me time was long overdue. I have decided this will be my new every six week ritual, to help me feel balanced in my busy life. Highly recommend Nancy and Annie.

2
★★★★★

Stressed out, needed some immediate relief and that is just what I found at The Spa and Salon at Pine Forest.

Hair colored and cut, spa pedicure and a pampered facial, just what I needed to feel relaxed. I have already made my next appointment. Being a teacher, I don't get much time to myself, some me time was long overdue. I have decided this will be my new every six week ritual, to help me feel balanced in my busy life. Highly recommend Nancy and Annie.

Pros: Hair ,feet and facial just what I needed to destress.

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I will only give opinions on the the staff and the man who attempted to cut and color my hair! Glory who was working the front desk and phones was very helpful, in the beginning anyways. I was to receive a cut and color. By viewing the prices on the website I was under the assumption that this would run me about $110. I was told that Rocco was the best and he would take great care of me. He was, in the beginning very nice, I provided him with clear directions for my cut and color. He failed to listen and lightened my hair several shades when I was asking for him to darken it, he agreed to fix this if I did not like it in a couple of days. The cut was ok, or so I thought when I left (it ws curled on the ends and hard to tell). It cost me $160 plus tip. I made it home and began to pick through it and noticed that the right side of my hair was at least 1 inch shorter than the left. Then I noticed a fried section of hair. I was irate, I called and spoke with Glory who stated that she would have to talk to Rocco and find out what happened. She acted as if she did not want to believe me. She said that she hoped that I could style it so that the shorter side doesn't show for the next couple of days. I debated what I wanted done and decided that I did not want Rocco touching my hair again. I asked for a refund and was told that it would be at least an hour before she could talk to the owner. After one and half hours I went back to the salon to show them my hair and request my refund. At this time Rocco asked if he could look through it, I obliged and after quite a while of looking he said that it was impossible for me to have left the salon this way and that I must have cut it myself. I cannot believe he chose to insult me and question my integrity after he already caused enough damage. After pulling teeth I got my cash back, have a credit for $100 from a spawish gift cert. I left in tears, I can't believe this is how I was treated. Use caution and don't use Rocco!

0
★☆☆☆☆

I will only give opinions on the the staff and the man who attempted to cut and color my hair! Glory who was working the front desk and phones was very helpful, in the beginning anyways. I was to receive a cut and color. By viewing the prices on the website I was under the assumption that this would run me about $110. I was told that Rocco was the best and he would take great care of me. He was, in the beginning very nice, I provided him with clear directions for my cut and color. He failed to listen and lightened my hair several shades when I was asking for him to darken it, he agreed to fix this if I did not like it in a couple of days. The cut was ok, or so I thought when I left (it ws curled on the ends and hard to tell). It cost me $160 plus tip. I made it home and began to pick through it and noticed that the right side of my hair was at least 1 inch shorter than the left. Then I noticed a fried section of hair. I was irate, I called and spoke with Glory who stated that she would have to talk to Rocco and find out what happened. She acted as if she did not want to believe me. She said that she hoped that I could style it so that the shorter side doesn't show for the next couple of days. I debated what I wanted done and decided that I did not want Rocco touching my hair again. I asked for a refund and was told that it would be at least an hour before she could talk to the owner. After one and half hours I went back to the salon to show them my hair and request my refund. At this time Rocco asked if he could look through it, I obliged and after quite a while of looking he said that it was impossible for me to have left the salon this way and that I must have cut it myself. I cannot believe he chose to insult me and question my integrity after he already caused enough damage. After pulling teeth I got my cash back, have a credit for $100 from a spawish gift cert. I left in tears, I can't believe this is how I was treated. Use caution and don't use Rocco!

Pros: The chair I sat in was comfy...

Cons: The stylist, the receptionist, the management, the racially biased comments, the cheap glass of cold merlot, the lopsided haircut, and my fried hair!

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I will only give opinions on the the staff and the man who attempted to cut and color my hair!

Glory who was working the front desk and phones was very helpful, in the beginning anyways. I was to receive a cut and color. By viewing the prices on the website I was under the assumption that this would run me about $110. I was told that Rocco was the best and he would take great care of me. He was, in the beginning very nice, I provided him with clear directions for my cut and color. He failed to listen and lightened my hair several shades when I was asking for him to darken it, he agreed to fix this if I did not like it in a couple of days. While cutting my hair, Rocco proceeded to make racial jokes about Obama using the n word and joking about who was going to kill him first. Talk about uncomfortable! The cut was ok, or so I thought when I left (it was curled on the ends and hard to tell). It cost me $160 plus tip. I made it home and began to pick through it and noticed that the right side of my hair was at least 1 inch shorter than the left. Then I noticed a fried section of hair. I was irate, I called and spoke with Glory who stated that she would have to talk to Rocco and find out what happened. She acted as if she did not want to believe me. She said that she hoped that I could style it so that the shorter side doesn't show for the next couple of days. I debated what I wanted done and decided that I did not want Rocco touching my hair again. I asked for a refund and was told that it would be at least an hour before she could talk to the owner. After one and half hours I went back to the salon to show them my hair and request my refund. At this time Rocco asked if he could look through it, I obliged and after quite a while of looking he said that it was impossible for me to have left the salon this way and that I must have cut it myself. I cannot believe he chose to insult me and question my integrity after he already caused enough damage. After pulling teeth I got my cash back, have a credit for $100 from a spawish gift cert. I left in tears, I can't believe this is how I was treated. Use caution and don't use Rocco!

1
★☆☆☆☆

I will only give opinions on the the staff and the man who attempted to cut and color my hair!

Glory who was working the front desk and phones was very helpful, in the beginning anyways. I was to receive a cut and color. By viewing the prices on the website I was under the assumption that this would run me about $110. I was told that Rocco was the best and he would take great care of me. He was, in the beginning very nice, I provided him with clear directions for my cut and color. He failed to listen and lightened my hair several shades when I was asking for him to darken it, he agreed to fix this if I did not like it in a couple of days. While cutting my hair, Rocco proceeded to make racial jokes about Obama using the n word and joking about who was going to kill him first. Talk about uncomfortable! The cut was ok, or so I thought when I left (it was curled on the ends and hard to tell). It cost me $160 plus tip. I made it home and began to pick through it and noticed that the right side of my hair was at least 1 inch shorter than the left. Then I noticed a fried section of hair. I was irate, I called and spoke with Glory who stated that she would have to talk to Rocco and find out what happened. She acted as if she did not want to believe me. She said that she hoped that I could style it so that the shorter side doesn't show for the next couple of days. I debated what I wanted done and decided that I did not want Rocco touching my hair again. I asked for a refund and was told that it would be at least an hour before she could talk to the owner. After one and half hours I went back to the salon to show them my hair and request my refund. At this time Rocco asked if he could look through it, I obliged and after quite a while of looking he said that it was impossible for me to have left the salon this way and that I must have cut it myself. I cannot believe he chose to insult me and question my integrity after he already caused enough damage. After pulling teeth I got my cash back, have a credit for $100 from a spawish gift cert. I left in tears, I can't believe this is how I was treated. Use caution and don't use Rocco!

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1 out of 2 people found this review helpful.

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I received a gift certificate for my Birthday to The Pine Forest spa. What a treat! The facial was like no other and the customer service was above and beyond. You will be treated like a queen as if you had traveled to a swanky resort!
This place is definitely Houston's best kept secret!
The parking is very easy in front of the spa. There prices are very reasonable and worth every penny! They have a very caring and gentle staff! Go get pampered you deserve it!

5
★★★★★

I received a gift certificate for my Birthday to The Pine Forest spa. What a treat! The facial was like no other and the customer service was above and beyond. You will be treated like a queen as if you had traveled to a swanky resort!
This place is definitely Houston's best kept secret!
The parking is very easy in front of the spa. There prices are very reasonable and worth every penny! They have a very caring and gentle staff! Go get pampered you deserve it!

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