Capitol Delivery Systems

★☆☆☆☆

About Capitol Delivery Systems

Transportation & Storage

Transportation & Storage
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I just discovered that the shipment I had such a hard time getting delivered was incomplete. I have been trying to get my order delivered since June 30th. After leaving numerous messages, it wasn't until I threatened to call Amway that they responded. Some weird guy assured me the day before when I went by the facility, which was closed, that he would "personally" see that my shipment was delivered first thing the next morning. By 11:00 they still hadn't arrived. I had to sternly defend my position for a good 10 minutes on the phone with "Bill." He tried to get me to start picking up my stuff instead of expecting it delivered. WTF? Finally the delivery guy, after being forced to get my stuff to me immediately, acted weird and obviously resented having to carry the heavy boxes for me (no dolly?). In all fairness, the two times I dealt with them in the past they were accomodating and fairly polite. In response to Bill's excuse for poor service: increased demand, I told him to hire some more help or turn down orders. BTW: I think it is unfair to blame the shipper for the ineptitude of the delivery company. I have, however, let Amway know about this company.

1
★☆☆☆☆

I just discovered that the shipment I had such a hard time getting delivered was incomplete. I have been trying to get my order delivered since June 30th. After leaving numerous messages, it wasn't until I threatened to call Amway that they responded. Some weird guy assured me the day before when I went by the facility, which was closed, that he would "personally" see that my shipment was delivered first thing the next morning. By 11:00 they still hadn't arrived. I had to sternly defend my position for a good 10 minutes on the phone with "Bill." He tried to get me to start picking up my stuff instead of expecting it delivered. WTF? Finally the delivery guy, after being forced to get my stuff to me immediately, acted weird and obviously resented having to carry the heavy boxes for me (no dolly?). In all fairness, the two times I dealt with them in the past they were accomodating and fairly polite. In response to Bill's excuse for poor service: increased demand, I told him to hire some more help or turn down orders. BTW: I think it is unfair to blame the shipper for the ineptitude of the delivery company. I have, however, let Amway know about this company.

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CDS or Capital Delivery Systems has missed at least 3 deliveries in less then 3 weeks, missed delivered 4, and has been known to show up in beat up old vans with expired plates. Do you think if they this in possible when it has happened to only 2 drop ship locations. This is not counting the endless other shipments lost that we do not know about. Capital Delivery Systems ships for many well known companies such as Quixtar and Avon. Do you really want to order things from companies that use cheap shipping services such as this. If you order from an online company please ask them not to use this service and use a real shipping company. People have seen some on the men dropping shipments off and trust me when I tell you we do not think they are legal workers.

0
★☆☆☆☆

CDS or Capital Delivery Systems has missed at least 3 deliveries in less then 3 weeks, missed delivered 4, and has been known to show up in beat up old vans with expired plates. Do you think if they this in possible when it has happened to only 2 drop ship locations. This is not counting the endless other shipments lost that we do not know about. Capital Delivery Systems ships for many well known companies such as Quixtar and Avon. Do you really want to order things from companies that use cheap shipping services such as this. If you order from an online company please ask them not to use this service and use a real shipping company. People have seen some on the men dropping shipments off and trust me when I tell you we do not think they are legal workers.

Pros: There are none. CDS hides behind voicemail.

Cons: You or the shipper can not contact if needed.

 

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