Gita Viswam MD Mph - CLOSED

★★★★☆
Dedicated to proving Smiles For Everyone
  • 1720 N Central Expy 150 Suite 150

    McKinney, TX 75070

    Map & Directions
  • 972-542-2800

Health & Medical

Health & Medical
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Monarch Dental

3303 Central Expy 250 Plano, IA

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Norwood Dental: J Kent Norwood, DDS

2960 Eldorado Pkwy 10 McKinney, TX

3.6522 23
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Most, but not all of the office staff was consistently rude. You think with people out of work Rosen could do a better job employing people to represent his business better. I floss daily, use a Sonic Care brush 2 x daily ,and use a water pik once a day. Thus, I do take care of my teeth. Dr. Rosen did a crown for me in 2010. He was very busy. The crown did not fit correctly at first and adjustments had to be made. It was evident he was in a hurry. I since moved out of state and have a new dentist. Crowns from what I was told by present dentist have to align smoothly. This crown did not. I was told by my current dentist whom ever did this crown did not do me any favors. I needed to have periodontal surgery and a new crown put in due to the edge of the crown Rosen did caused a deep pocket. This happened within within a year of the original crown. Rosen also once did any exam for a routine checkup on me with no overheard dental light on. Again, he was in a hurry. Dentists make money with their own two hands. They are limited on how much money they make due to that fact. More patients the more money they make. If you have other dental options available, I would really consider an alternative dentist other than this place.

1
★☆☆☆☆

Most, but not all of the office staff was consistently rude. You think with people out of work Rosen could do a better job employing people to represent his business better. I floss daily, use a Sonic Care brush 2 x daily ,and use a water pik once a day. Thus, I do take care of my teeth. Dr. Rosen did a crown for me in 2010. He was very busy. The crown did not fit correctly at first and adjustments had to be made. It was evident he was in a hurry. I since moved out of state and have a new dentist. Crowns from what I was told by present dentist have to align smoothly. This crown did not. I was told by my current dentist whom ever did this crown did not do me any favors. I needed to have periodontal surgery and a new crown put in due to the edge of the crown Rosen did caused a deep pocket. This happened within within a year of the original crown. Rosen also once did any exam for a routine checkup on me with no overheard dental light on. Again, he was in a hurry. Dentists make money with their own two hands. They are limited on how much money they make due to that fact. More patients the more money they make. If you have other dental options available, I would really consider an alternative dentist other than this place.

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*****WARNING, DO NO USE THIS LOCATION***** The management of the this place is a joke. I had a root canal and crown done, in the mist of upper management dentist shuffle. I have had several replacement temporary crowns. Yesterday I went back to get the temporary put back in that was out, just put in in Thursday before the holiday again. It was a late afternoon appointment, andthe lady at the desk says your crown comes in would you like it set as well? Well of course, and I pay my money like always, and then I get into the room and the dentist( which is new to the location) comes in and I say to him that the crown came back really quick, then he tell me no it is not there, so now I am pissed because I have a severe pain in my tooth and that is the reason for my visit. So since I have been jacking with this crown, for 2 months. This was the final straw for me. I have been a loyal customer for years even in the midst of the different dentist and staff that I have seen come into this location, the majority of office staff is insubordinate. The front office is against the back office, pure craziness. I had reached my boiling point when I have not only paid for half of the work upfront but now you have charged me full price, and I still dont have it completed and I am in pain. I was allowed to leave the building with no temporary covering my tooth that they have not completed. So now I am left with going to another dentist, had to file a insurance fraud case, make a complaint with the BBB, and hire an attorney to recoop my lost!!! WATCH OUT!!! (DR ROSEN IS NOT AT THE OFFICE ANY LONGER)

1
★☆☆☆☆

*****WARNING, DO NO USE THIS LOCATION***** The management of the this place is a joke. I had a root canal and crown done, in the mist of upper management dentist shuffle. I have had several replacement temporary crowns. Yesterday I went back to get the temporary put back in that was out, just put in in Thursday before the holiday again. It was a late afternoon appointment, andthe lady at the desk says your crown comes in would you like it set as well? Well of course, and I pay my money like always, and then I get into the room and the dentist( which is new to the location) comes in and I say to him that the crown came back really quick, then he tell me no it is not there, so now I am pissed because I have a severe pain in my tooth and that is the reason for my visit. So since I have been jacking with this crown, for 2 months. This was the final straw for me. I have been a loyal customer for years even in the midst of the different dentist and staff that I have seen come into this location, the majority of office staff is insubordinate. The front office is against the back office, pure craziness. I had reached my boiling point when I have not only paid for half of the work upfront but now you have charged me full price, and I still dont have it completed and I am in pain. I was allowed to leave the building with no temporary covering my tooth that they have not completed. So now I am left with going to another dentist, had to file a insurance fraud case, make a complaint with the BBB, and hire an attorney to recoop my lost!!! WATCH OUT!!! (DR ROSEN IS NOT AT THE OFFICE ANY LONGER)

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Everyone was very patient and caring - from the receptionist to the nurses to the dentist.

5
★★★★★

Everyone was very patient and caring - from the receptionist to the nurses to the dentist.

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I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

5
★★★★★

I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

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I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

5
★★★★★

I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

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There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.

5
★★★★★

There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.

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He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!

5
★★★★★

He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!

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The team was very nice and did a really good job and were very friendly

5
★★★★★

The team was very nice and did a really good job and were very friendly

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The dental hygienist was excellent. The best cleaning EVER.

5
★★★★★

The dental hygienist was excellent. The best cleaning EVER.

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Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.

5
★★★★★

Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.

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We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office.

5
★★★★★

We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office.

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I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.

5
★★★★★

I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.

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Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]

5
★★★★★

Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]

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Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.

5
★★★★★

Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.

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1 out of 1 people found this review helpful.

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So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.

5
★★★★★

So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.

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I would never go to Monarch Dental. They charged me 1/2 again as much as the negotiated price with my insurance company. Their staff crammed the xray slide in my mouth which was very sore. Every single time I went in they had latex gloves on and it was in my chart not to use them. I would go home with my mouth swollen from it. I had to go back 5 times to get the crown adjusted as it was right.

1
★☆☆☆☆

I would never go to Monarch Dental. They charged me 1/2 again as much as the negotiated price with my insurance company. Their staff crammed the xray slide in my mouth which was very sore. Every single time I went in they had latex gloves on and it was in my chart not to use them. I would go home with my mouth swollen from it. I had to go back 5 times to get the crown adjusted as it was right.

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1 out of 1 people found this review helpful.

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I have such a fear of the dentist and this has kept me away for so long. I heard such bad things about monarch but I was in such pain so I gave mckinney and 75 a try. Dr. Rosen was so helpful and he didnt beat around the bush about what had to be done. He explained every detail of why the treatment needed to be started and called me that night to see how I was doing. That surprised me to say the least. I am now out of pain and he even gave me his cell phone. I am still afraid of the dentist but I now will only go back to him for further dental care. Thanks Dr. Rosen

5
★★★★★

I have such a fear of the dentist and this has kept me away for so long. I heard such bad things about monarch but I was in such pain so I gave mckinney and 75 a try. Dr. Rosen was so helpful and he didnt beat around the bush about what had to be done. He explained every detail of why the treatment needed to be started and called me that night to see how I was doing. That surprised me to say the least. I am now out of pain and he even gave me his cell phone. I am still afraid of the dentist but I now will only go back to him for further dental care. Thanks Dr. Rosen

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Don't go here!!! The most pompus person I have ever met in my life, Also tells you that you need deep cleaning instead of regular cleaning. B*llshit!

1
★☆☆☆☆

Don't go here!!! The most pompus person I have ever met in my life, Also tells you that you need deep cleaning instead of regular cleaning. B*llshit!

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I have had horrible experiences with all of the monarch dental offices until I went to this one. Dr. Rosen is the only dentist I found who really cares what happens to his pts. he has excellent bedside manner and actually calls his patients. at night. He appears to be an excellent dentist but we will see how long his crown lasts. I have not had good luck at the other office at mckinney custer. I was shocked when I saw how much a cleaning was but after terries explanation and Dr. Rosens video, I went ahead with the cleaning. They surprised me when they mentioned alzheimers and a connection with periodontal disease but I have researched the internet and they were right. I and my family will give monarch a chance and I will now tell my friends who also had bad experiences at monach
anonymous

4
★★★★☆

I have had horrible experiences with all of the monarch dental offices until I went to this one. Dr. Rosen is the only dentist I found who really cares what happens to his pts. he has excellent bedside manner and actually calls his patients. at night. He appears to be an excellent dentist but we will see how long his crown lasts. I have not had good luck at the other office at mckinney custer. I was shocked when I saw how much a cleaning was but after terries explanation and Dr. Rosens video, I went ahead with the cleaning. They surprised me when they mentioned alzheimers and a connection with periodontal disease but I have researched the internet and they were right. I and my family will give monarch a chance and I will now tell my friends who also had bad experiences at monach
anonymous

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0 out of 1 people found this review helpful.

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I'm starting a new job and wanted to see a dentist closer to home. I walked into Monarch just to ask a few questions. I stood between the 2 receptionists and waited to be noticed. One was with a customer the other was talking on her cell phone. When the first finished with her customer she asked me if I wanted orthodontics or general. When I told her general she pointed to the other receptionist. I waited about 2 minutes until she was finished with her cell phone conversation. My first thought was, "Does this office use cell phones instead of land lines?" After noticing the phone on the desk I realized that she was just practicing very poor customer service skills...personal phone call...at the front desk???? I walked out and decided I'll look else where. I hope someone from Monarch reads these.

1
★☆☆☆☆

I'm starting a new job and wanted to see a dentist closer to home. I walked into Monarch just to ask a few questions. I stood between the 2 receptionists and waited to be noticed. One was with a customer the other was talking on her cell phone. When the first finished with her customer she asked me if I wanted orthodontics or general. When I told her general she pointed to the other receptionist. I waited about 2 minutes until she was finished with her cell phone conversation. My first thought was, "Does this office use cell phones instead of land lines?" After noticing the phone on the desk I realized that she was just practicing very poor customer service skills...personal phone call...at the front desk???? I walked out and decided I'll look else where. I hope someone from Monarch reads these.

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1 out of 1 people found this review helpful.

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HORRIBLE....I'm surprised these "dentists" are even allowed to practice. And the dental assistants act like high school dropouts....sorry, but I call it like it is. I was once forgotten about & left sitting in the chair all numbed up...and the Dentist was leaving the office!! Then, the had to do a Root canal & Crown...my 1st. It has had to be replaced 2 times, & the porcelean is completely coming off again. I would rather pay out of pocket if this is the only place your insurance will cover. OR complain to your insurance...nobody should have to endure this very under "par" treatment. And YES..,,I'm out $2K plus! Thanks Monarch! :O

1
★☆☆☆☆

HORRIBLE....I'm surprised these "dentists" are even allowed to practice. And the dental assistants act like high school dropouts....sorry, but I call it like it is. I was once forgotten about & left sitting in the chair all numbed up...and the Dentist was leaving the office!! Then, the had to do a Root canal & Crown...my 1st. It has had to be replaced 2 times, & the porcelean is completely coming off again. I would rather pay out of pocket if this is the only place your insurance will cover. OR complain to your insurance...nobody should have to endure this very under "par" treatment. And YES..,,I'm out $2K plus! Thanks Monarch! :O

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1 out of 1 people found this review helpful.

.

Oh my gosh - I had the same experience as the other person giving reviews!! I spent over $3,000.00 and still haven't gotten my teeth cleaned! I thought that was supposed to be the 1st thing done at a dentist, not the last. I also thought the dentist was a little rude and impatient with my children. I have a 13 and 11 year old and he acted like he wanted nothing to do with treating them. I got my work done a year and a half ago and 2 of my fillings have already come out and 2 of my teeth have just cracked in half! ( and I am not a yuck-mouth - I take care of my teeth)

2
★★☆☆☆

Oh my gosh - I had the same experience as the other person giving reviews!! I spent over $3,000.00 and still haven't gotten my teeth cleaned! I thought that was supposed to be the 1st thing done at a dentist, not the last. I also thought the dentist was a little rude and impatient with my children. I have a 13 and 11 year old and he acted like he wanted nothing to do with treating them. I got my work done a year and a half ago and 2 of my fillings have already come out and 2 of my teeth have just cracked in half! ( and I am not a yuck-mouth - I take care of my teeth)

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1 out of 1 people found this review helpful.

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If you want your teeth cleaned, this isn't the place to go. Took 9 months with a huge ordeal just to get a cleaning. However, if you have a couple of thousand $$ of work, you can be seen the next week! Friendly staff with a hospital feel that is scary for kids. If you're not making them a lot of money, be prepared to wait, just a high gross business. Overall not impressed.

2
★★☆☆☆

If you want your teeth cleaned, this isn't the place to go. Took 9 months with a huge ordeal just to get a cleaning. However, if you have a couple of thousand $$ of work, you can be seen the next week! Friendly staff with a hospital feel that is scary for kids. If you're not making them a lot of money, be prepared to wait, just a high gross business. Overall not impressed.

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2 out of 2 people found this review helpful.

 

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