Monarch Dental

★★★★☆
Affordable Dental Care Services
33.215 -96.6362
Map and Directions to Monarch Dental

972-784-0627

1720 N Central Expy Suite 130

Mc Kinney, TX

75070-3100

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3.9767 43
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Reviews 1 - 43 of 43.
.

Most, but not all of the office staff was consistently rude. You think with people out of work Rosen could do a better job employing people to represent his business better. I floss daily, use a Sonic Care brush 2 x daily ,and use a water pik once a day. Thus, I do take care of my teeth. Dr. Rosen did a crown for me in 2010. He was very busy. The crown did not fit correctly at first and adjustments had to be made. It was evident he was in a hurry. I since moved out of state and have a new dentist. Crowns from what I was told by present dentist have to align smoothly. This crown did not. I was told by my current dentist whom ever did this crown did not do me any favors. I needed to have periodontal surgery and a new crown put in due to the edge of the crown Rosen did caused a deep pocket. This happened within within a year of the original crown. Rosen also once did any exam for a routine checkup on me with no overheard dental light on. Again, he was in a hurry. Dentists make money with their own two hands. They are limited on how much money they make due to that fact. More patients the more money they make. If you have other dental options available, I would really consider an alternative dentist other than this place.

1
★☆☆☆☆

Most, but not all of the office staff was consistently rude. You think with people out of work Rosen could do a better job employing people to represent his business better. I floss daily, use a Sonic Care brush 2 x daily ,and use a water pik once a day. Thus, I do take care of my teeth. Dr. Rosen did a crown for me in 2010. He was very busy. The crown did not fit correctly at first and adjustments had to be made. It was evident he was in a hurry. I since moved out of state and have a new dentist. Crowns from what I was told by present dentist have to align smoothly. This crown did not. I was told by my current dentist whom ever did this crown did not do me any favors. I needed to have periodontal surgery and a new crown put in due to the edge of the crown Rosen did caused a deep pocket. This happened within within a year of the original crown. Rosen also once did any exam for a routine checkup on me with no overheard dental light on. Again, he was in a hurry. Dentists make money with their own two hands. They are limited on how much money they make due to that fact. More patients the more money they make. If you have other dental options available, I would really consider an alternative dentist other than this place.

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.

*****WARNING, DO NO USE THIS LOCATION***** The management of the this place is a joke. I had a root canal and crown done, in the mist of upper management dentist shuffle. I have had several replacement temporary crowns. Yesterday I went back to get the temporary put back in that was out, just put in in Thursday before the holiday again. It was a late afternoon appointment, andthe lady at the desk says your crown comes in would you like it set as well? Well of course, and I pay my money like always, and then I get into the room and the dentist( which is new to the location) comes in and I say to him that the crown came back really quick, then he tell me no it is not there, so now I am pissed because I have a severe pain in my tooth and that is the reason for my visit. So since I have been jacking with this crown, for 2 months. This was the final straw for me. I have been a loyal customer for years even in the midst of the different dentist and staff that I have seen come into this location, the majority of office staff is insubordinate. The front office is against the back office, pure craziness. I had reached my boiling point when I have not only paid for half of the work upfront but now you have charged me full price, and I still dont have it completed and I am in pain. I was allowed to leave the building with no temporary covering my tooth that they have not completed. So now I am left with going to another dentist, had to file a insurance fraud case, make a complaint with the BBB, and hire an attorney to recoop my lost!!! WATCH OUT!!! (DR ROSEN IS NOT AT THE OFFICE ANY LONGER)

1
★☆☆☆☆

*****WARNING, DO NO USE THIS LOCATION***** The management of the this place is a joke. I had a root canal and crown done, in the mist of upper management dentist shuffle. I have had several replacement temporary crowns. Yesterday I went back to get the temporary put back in that was out, just put in in Thursday before the holiday again. It was a late afternoon appointment, andthe lady at the desk says your crown comes in would you like it set as well? Well of course, and I pay my money like always, and then I get into the room and the dentist( which is new to the location) comes in and I say to him that the crown came back really quick, then he tell me no it is not there, so now I am pissed because I have a severe pain in my tooth and that is the reason for my visit. So since I have been jacking with this crown, for 2 months. This was the final straw for me. I have been a loyal customer for years even in the midst of the different dentist and staff that I have seen come into this location, the majority of office staff is insubordinate. The front office is against the back office, pure craziness. I had reached my boiling point when I have not only paid for half of the work upfront but now you have charged me full price, and I still dont have it completed and I am in pain. I was allowed to leave the building with no temporary covering my tooth that they have not completed. So now I am left with going to another dentist, had to file a insurance fraud case, make a complaint with the BBB, and hire an attorney to recoop my lost!!! WATCH OUT!!! (DR ROSEN IS NOT AT THE OFFICE ANY LONGER)

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.

Everyone was very patient and caring - from the receptionist to the nurses to the dentist.

5
★★★★★

Everyone was very patient and caring - from the receptionist to the nurses to the dentist.

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.

I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

5
★★★★★

I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

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.

I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

5
★★★★★

I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

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.

There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.

5
★★★★★

There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.

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.

He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!

5
★★★★★

He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!

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.

The team was very nice and did a really good job and were very friendly

5
★★★★★

The team was very nice and did a really good job and were very friendly

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.

The dental hygienist was excellent. The best cleaning EVER.

5
★★★★★

The dental hygienist was excellent. The best cleaning EVER.

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.

Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.

5
★★★★★

Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.

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We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office.

5
★★★★★

We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office.

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.

I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.

5
★★★★★

I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.

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.

Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]

5
★★★★★

Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]

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.

Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.

5
★★★★★

Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.

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1 out of 1 people found this review helpful.

.

So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.

5
★★★★★

So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.

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.

I would never go to Monarch Dental. They charged me 1/2 again as much as the negotiated price with my insurance company. Their staff crammed the xray slide in my mouth which was very sore. Every single time I went in they had latex gloves on and it was in my chart not to use them. I would go home with my mouth swollen from it. I had to go back 5 times to get the crown adjusted as it was right.

1
★☆☆☆☆

I would never go to Monarch Dental. They charged me 1/2 again as much as the negotiated price with my insurance company. Their staff crammed the xray slide in my mouth which was very sore. Every single time I went in they had latex gloves on and it was in my chart not to use them. I would go home with my mouth swollen from it. I had to go back 5 times to get the crown adjusted as it was right.

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1 out of 1 people found this review helpful.

.

I have such a fear of the dentist and this has kept me away for so long. I heard such bad things about monarch but I was in such pain so I gave mckinney and 75 a try. Dr. Rosen was so helpful and he didnt beat around the bush about what had to be done. He explained every detail of why the treatment needed to be started and called me that night to see how I was doing. That surprised me to say the least. I am now out of pain and he even gave me his cell phone. I am still afraid of the dentist but I now will only go back to him for further dental care. Thanks Dr. Rosen

5
★★★★★

I have such a fear of the dentist and this has kept me away for so long. I heard such bad things about monarch but I was in such pain so I gave mckinney and 75 a try. Dr. Rosen was so helpful and he didnt beat around the bush about what had to be done. He explained every detail of why the treatment needed to be started and called me that night to see how I was doing. That surprised me to say the least. I am now out of pain and he even gave me his cell phone. I am still afraid of the dentist but I now will only go back to him for further dental care. Thanks Dr. Rosen

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Don't go here!!! The most pompus person I have ever met in my life, Also tells you that you need deep cleaning instead of regular cleaning. B*llshit!

1
★☆☆☆☆

Don't go here!!! The most pompus person I have ever met in my life, Also tells you that you need deep cleaning instead of regular cleaning. B*llshit!

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.

I have had horrible experiences with all of the monarch dental offices until I went to this one. Dr. Rosen is the only dentist I found who really cares what happens to his pts. he has excellent bedside manner and actually calls his patients. at night. He appears to be an excellent dentist but we will see how long his crown lasts. I have not had good luck at the other office at mckinney custer. I was shocked when I saw how much a cleaning was but after terries explanation and Dr. Rosens video, I went ahead with the cleaning. They surprised me when they mentioned alzheimers and a connection with periodontal disease but I have researched the internet and they were right. I and my family will give monarch a chance and I will now tell my friends who also had bad experiences at monach
anonymous

4
★★★★☆

I have had horrible experiences with all of the monarch dental offices until I went to this one. Dr. Rosen is the only dentist I found who really cares what happens to his pts. he has excellent bedside manner and actually calls his patients. at night. He appears to be an excellent dentist but we will see how long his crown lasts. I have not had good luck at the other office at mckinney custer. I was shocked when I saw how much a cleaning was but after terries explanation and Dr. Rosens video, I went ahead with the cleaning. They surprised me when they mentioned alzheimers and a connection with periodontal disease but I have researched the internet and they were right. I and my family will give monarch a chance and I will now tell my friends who also had bad experiences at monach
anonymous

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0 out of 1 people found this review helpful.

.

I'm starting a new job and wanted to see a dentist closer to home. I walked into Monarch just to ask a few questions. I stood between the 2 receptionists and waited to be noticed. One was with a customer the other was talking on her cell phone. When the first finished with her customer she asked me if I wanted orthodontics or general. When I told her general she pointed to the other receptionist. I waited about 2 minutes until she was finished with her cell phone conversation. My first thought was, "Does this office use cell phones instead of land lines?" After noticing the phone on the desk I realized that she was just practicing very poor customer service skills...personal phone call...at the front desk???? I walked out and decided I'll look else where. I hope someone from Monarch reads these.

1
★☆☆☆☆

I'm starting a new job and wanted to see a dentist closer to home. I walked into Monarch just to ask a few questions. I stood between the 2 receptionists and waited to be noticed. One was with a customer the other was talking on her cell phone. When the first finished with her customer she asked me if I wanted orthodontics or general. When I told her general she pointed to the other receptionist. I waited about 2 minutes until she was finished with her cell phone conversation. My first thought was, "Does this office use cell phones instead of land lines?" After noticing the phone on the desk I realized that she was just practicing very poor customer service skills...personal phone call...at the front desk???? I walked out and decided I'll look else where. I hope someone from Monarch reads these.

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1 out of 1 people found this review helpful.

.

HORRIBLE....I'm surprised these "dentists" are even allowed to practice. And the dental assistants act like high school dropouts....sorry, but I call it like it is. I was once forgotten about & left sitting in the chair all numbed up...and the Dentist was leaving the office!! Then, the had to do a Root canal & Crown...my 1st. It has had to be replaced 2 times, & the porcelean is completely coming off again. I would rather pay out of pocket if this is the only place your insurance will cover. OR complain to your insurance...nobody should have to endure this very under "par" treatment. And YES..,,I'm out $2K plus! Thanks Monarch! :O

1
★☆☆☆☆

HORRIBLE....I'm surprised these "dentists" are even allowed to practice. And the dental assistants act like high school dropouts....sorry, but I call it like it is. I was once forgotten about & left sitting in the chair all numbed up...and the Dentist was leaving the office!! Then, the had to do a Root canal & Crown...my 1st. It has had to be replaced 2 times, & the porcelean is completely coming off again. I would rather pay out of pocket if this is the only place your insurance will cover. OR complain to your insurance...nobody should have to endure this very under "par" treatment. And YES..,,I'm out $2K plus! Thanks Monarch! :O

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1 out of 1 people found this review helpful.

.

Oh my gosh - I had the same experience as the other person giving reviews!! I spent over $3,000.00 and still haven't gotten my teeth cleaned! I thought that was supposed to be the 1st thing done at a dentist, not the last. I also thought the dentist was a little rude and impatient with my children. I have a 13 and 11 year old and he acted like he wanted nothing to do with treating them. I got my work done a year and a half ago and 2 of my fillings have already come out and 2 of my teeth have just cracked in half! ( and I am not a yuck-mouth - I take care of my teeth)

2
★★☆☆☆

Oh my gosh - I had the same experience as the other person giving reviews!! I spent over $3,000.00 and still haven't gotten my teeth cleaned! I thought that was supposed to be the 1st thing done at a dentist, not the last. I also thought the dentist was a little rude and impatient with my children. I have a 13 and 11 year old and he acted like he wanted nothing to do with treating them. I got my work done a year and a half ago and 2 of my fillings have already come out and 2 of my teeth have just cracked in half! ( and I am not a yuck-mouth - I take care of my teeth)

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1 out of 1 people found this review helpful.

.

If you want your teeth cleaned, this isn't the place to go. Took 9 months with a huge ordeal just to get a cleaning. However, if you have a couple of thousand $$ of work, you can be seen the next week! Friendly staff with a hospital feel that is scary for kids. If you're not making them a lot of money, be prepared to wait, just a high gross business. Overall not impressed.

2
★★☆☆☆

If you want your teeth cleaned, this isn't the place to go. Took 9 months with a huge ordeal just to get a cleaning. However, if you have a couple of thousand $$ of work, you can be seen the next week! Friendly staff with a hospital feel that is scary for kids. If you're not making them a lot of money, be prepared to wait, just a high gross business. Overall not impressed.

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2 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

Everyone was very patient and caring - from the receptionist to the nurses to the dentist.\n

5
★★★★★

Everyone was very patient and caring - from the receptionist to the nurses to the dentist.\n

.

I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

5
★★★★★

I was very pleased with the staff and with Dr. Rosen He give me his cell # so I could reach him if I had a problem. That was impressive.

.

I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

5
★★★★★

I would say that your office was extremely nice and helpful and very respectful of my wife's fear of dental work. We had excellent care and service.

.

There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.\n

5
★★★★★

There is the best hygienist I have ever encountered and is THE REASON we go to Monarch Dental for our dental needs.\n

.

He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!\n

5
★★★★★

He did an outstanding job and was so kind, asking me all the time if I was okay. Loved Robin, Trudie and Carol who all helped out and were outstanding. Loved the office staff also. They made me feel a part of their family, since I was there so often. Will go back for a follow up in three months. So glad I chose Monarch several years ago!\n

.

The team was very nice and did a really good job and were very friendly\n

5
★★★★★

The team was very nice and did a really good job and were very friendly\n

.

The dental hygienist was excellent. The best cleaning EVER.\n

5
★★★★★

The dental hygienist was excellent. The best cleaning EVER.\n

.

Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.\n

5
★★★★★

Seemed like everyone knew their role and function, and performed the appropriate duties in good fashion. Positive spirit by all.\n

.

We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office. Thank you so much!!\n

5
★★★★★

We really appreciated the doctor being willing to see Ryan on a Saturday, since it was the only day we could bring him into the office. Thank you so much!!\n

.

I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.\n

5
★★★★★

I wish to commend Ms. McLaughlin for her professionalism and competency displayed during my recent dental treatment. Keep up the good work.\n

.

Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]\n

5
★★★★★

Everyone was very kind and helped me get everything I needed. Also my dentist lady was very kind and answered all of my questions! Thanks for such a great place to go to! I am also glad for how understanding everyone is there. I am now happy to say that I actually like going to the dentists. :]\n

.

Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.\n

5
★★★★★

Dr Rosen was patient and caring and explained what needed to be done in order to correct my problem.\n

.

So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.\n

5
★★★★★

So far I have found my dental experience very enjoyable. Everyone has been very nice and helpful at my visits. I will be coming back for all my dental work.\n

.

Love that they offer payment plans!! Guaranteed approval!! I had my exam and was worked in for my cleaning and treatment, due to my limited time off of work. I also had my teeth whitened in the office. It only took 1 hour! I love my new smile!! The fact that I can make payments made it easier to start my treatment the same day! Dr. Patel and Dr. Rosen seem very knowledgable! That was important to me. Their Treatment Counselors were very helpful with getting my payment plan set up....Can't rave enough!

5
★★★★★

Love that they offer payment plans!! Guaranteed approval!! I had my exam and was worked in for my cleaning and treatment, due to my limited time off of work. I also had my teeth whitened in the office. It only took 1 hour! I love my new smile!! The fact that I can make payments made it easier to start my treatment the same day! Dr. Patel and Dr. Rosen seem very knowledgable! That was important to me. Their Treatment Counselors were very helpful with getting my payment plan set up....Can't rave enough!

.

I got burned twice before i realized how bad they were. Read my story and learn. I got my braces done there 5 years ago. I had too many teeth and require some extractions. They told me the one tooth that they will keep and that tooth required root canal ( costed me 900 dollars out of pocket to save that tooth). After some extractions done, they said the tooth that i just tried to save with a root canal service will need to be extract again. I was like, WTF. You told me last month to save that tooth, i already spent the money and now you said it has to go? Ok, i was mad but wasn't smart enough to go get a second opinion.\r\n\r\nFour years later, I keep going to them as a loyal customer with regular cleaning. They told me last year ( Dr. Patel , the indian guy) that my 2 silver filled teeth require crowning and one of my tooth on the upper jaw required filling. They showed me the treatment plan costed total of 1100 dollars and they said the cost without insurance was 4000 dollars. I procrastinated as that was alot of money so i didn't do any fixing last year. Last month, oct 2011, they keep pushing me about getting those fixings done. I felt like i was being pressure about doing this. Also, my insurance Metlife denied to pay for one of my deep clean section. I asked why? they said they only covered 2 deep cleaning in on calender year but Monarch kept telling me to come back every 3 month so that 4 time a year. I have to pay like 150 each time. Monarch knew all the way that my insurance only covered 2 times per calendar year. I later find out from my new dentist that i only need regular cleaning twice a year. What a rip off here trying to make money out of me.\r\n\r\nSo all these issues add up, i decided to go to a different dentist. Dr. B. Reder based on her rating online in West of Mckinney area. Without telling her why i am there for, I asked her to do a whole mouth xray and tell me what need to be fix. Surprisingly, she said only one minor filling on a different tooth rather than the 3 that monarch suggested. I asked Dentist Reber about those 3 teeth, she said they are in good shape for at least 5 more year. No sign of crack or damage as Dr. Patel kept telling me a year ago. Monarch saw that i have about 1200 dollars on my insurance coverage for this year that i haven't spend and it is almost end of the year so they force me to fix some teeth that not neccessary. I was very generous to give the Monarch ONE star. \r\n\r\nSo i decided to change my dentist. I called Monarch to cancel my future appointment. I asked to talk to the Manager. They kept putting on hold and NO ONE want to listen to story when i told them that I stopped going there for dental care. They know that i found out how bad they were and if you have money to burn, then go there. I hope this help many of you out there. Always have second opinion before you decide. They will milk your money to that last peny. Be smart, Stay away...!!!\r\n\r\nPros: I love Roya... she is the best\r\n\r\nCons: Management team.

1
★☆☆☆☆

I got burned twice before i realized how bad they were. Read my story and learn. I got my braces done there 5 years ago. I had too many teeth and require some extractions. They told me the one tooth that they will keep and that tooth required root canal ( costed me 900 dollars out of pocket to save that tooth). After some extractions done, they said the tooth that i just tried to save with a root canal service will need to be extract again. I was like, WTF. You told me last month to save that tooth, i already spent the money and now you said it has to go? Ok, i was mad but wasn't smart enough to go get a second opinion.\r\n\r\nFour years later, I keep going to them as a loyal customer with regular cleaning. They told me last year ( Dr. Patel , the indian guy) that my 2 silver filled teeth require crowning and one of my tooth on the upper jaw required filling. They showed me the treatment plan costed total of 1100 dollars and they said the cost without insurance was 4000 dollars. I procrastinated as that was alot of money so i didn't do any fixing last year. Last month, oct 2011, they keep pushing me about getting those fixings done. I felt like i was being pressure about doing this. Also, my insurance Metlife denied to pay for one of my deep clean section. I asked why? they said they only covered 2 deep cleaning in on calender year but Monarch kept telling me to come back every 3 month so that 4 time a year. I have to pay like 150 each time. Monarch knew all the way that my insurance only covered 2 times per calendar year. I later find out from my new dentist that i only need regular cleaning twice a year. What a rip off here trying to make money out of me.\r\n\r\nSo all these issues add up, i decided to go to a different dentist. Dr. B. Reder based on her rating online in West of Mckinney area. Without telling her why i am there for, I asked her to do a whole mouth xray and tell me what need to be fix. Surprisingly, she said only one minor filling on a different tooth rather than the 3 that monarch suggested. I asked Dentist Reber about those 3 teeth, she said they are in good shape for at least 5 more year. No sign of crack or damage as Dr. Patel kept telling me a year ago. Monarch saw that i have about 1200 dollars on my insurance coverage for this year that i haven't spend and it is almost end of the year so they force me to fix some teeth that not neccessary. I was very generous to give the Monarch ONE star. \r\n\r\nSo i decided to change my dentist. I called Monarch to cancel my future appointment. I asked to talk to the Manager. They kept putting on hold and NO ONE want to listen to story when i told them that I stopped going there for dental care. They know that i found out how bad they were and if you have money to burn, then go there. I hope this help many of you out there. Always have second opinion before you decide. They will milk your money to that last peny. Be smart, Stay away...!!!\r\n\r\nPros: I love Roya... she is the best\r\n\r\nCons: Management team.

.

I have been at McKinney Monarch for past several years and we were lucky enough to have Roya to clean and examine us. She truly cares for my family and I and always shows a great deal of professionalism. Most dental offices treat you like an assembly line but not this office...I always feel like the people are caring and supportive.\r\n\r\nNot sure I would still be at the office if it wasn't for Roya but we won't leave while she is working there!\r\n\r\n

5
★★★★★

I have been at McKinney Monarch for past several years and we were lucky enough to have Roya to clean and examine us. She truly cares for my family and I and always shows a great deal of professionalism. Most dental offices treat you like an assembly line but not this office...I always feel like the people are caring and supportive.\r\n\r\nNot sure I would still be at the office if it wasn't for Roya but we won't leave while she is working there!\r\n\r\n

Pros: Caring dental professionals

Cons: Billing is inconsistent a little slow

.

I feel so bad for the people writing reviews that wasted thousands of dollars,and I'd be willing to bet if you had your insurance review it, they would find a lot of discrepancies. Make sure you compare your bill to what was billed to the insurance. Dr Rosen filled 7 of my husbands cavities, and charged and extra $67 for each one for a ""liner"" that totaled $469. My brother in law is a dentist, and when he looked at it said that any liners used in cavities in included in the charge to the insurance. The office and dentist were very unhelpful when I tried to tell them this, and when I got my insurance bill, they hadn't put the same things to the insurance that was on my bill. I didn't get anything out of them until I threatened to have my insurance review it, then they agreed to give the money back, but I had my insurance review it anyway, and guess what?? They were fraudulent charges.

1
★☆☆☆☆

I feel so bad for the people writing reviews that wasted thousands of dollars,and I'd be willing to bet if you had your insurance review it, they would find a lot of discrepancies. Make sure you compare your bill to what was billed to the insurance. Dr Rosen filled 7 of my husbands cavities, and charged and extra $67 for each one for a ""liner"" that totaled $469. My brother in law is a dentist, and when he looked at it said that any liners used in cavities in included in the charge to the insurance. The office and dentist were very unhelpful when I tried to tell them this, and when I got my insurance bill, they hadn't put the same things to the insurance that was on my bill. I didn't get anything out of them until I threatened to have my insurance review it, then they agreed to give the money back, but I had my insurance review it anyway, and guess what?? They were fraudulent charges.

Cons: everything

.

I was so impressed by Monarch Dental Mckinney!!! I was surprised at first that I wasn't scheduled to have my teeth cleaned on the first vist, but after the Dr. and staff explained to me that i might need more than a ""regular cleaning"" i felt better. They took the time to explain to me that 3 out of 4 adults have some form of gum disease! They did my full exam and ""measured my pockets"". Then they sent in their Office Manager to explain my dental insurance and ""out of pocket"" to me. I feel like this is the best dental experience I have ever had and i highly recommend them to everyone. I did need deep scaling and root planning done and it wasn't painful! They even offer interest free financing!

5
★★★★★

I was so impressed by Monarch Dental Mckinney!!! I was surprised at first that I wasn't scheduled to have my teeth cleaned on the first vist, but after the Dr. and staff explained to me that i might need more than a ""regular cleaning"" i felt better. They took the time to explain to me that 3 out of 4 adults have some form of gum disease! They did my full exam and ""measured my pockets"". Then they sent in their Office Manager to explain my dental insurance and ""out of pocket"" to me. I feel like this is the best dental experience I have ever had and i highly recommend them to everyone. I did need deep scaling and root planning done and it wasn't painful! They even offer interest free financing!

Pros: very kind and caring doctors

Cons: it takes a long time to get in for your first appointment

.

The McKinney Monarch Dental office is a very good dental practice. The doctors are very thorough, they have an excellent office manager who is great with customer service, and a friendly, well-trained staff. Their orthodontic team does excellent work and takes great care of their patients. It is a very clean and pleasant office that I would not hesitate to recommend to anyone.

4
★★★★☆

The McKinney Monarch Dental office is a very good dental practice. The doctors are very thorough, they have an excellent office manager who is great with customer service, and a friendly, well-trained staff. Their orthodontic team does excellent work and takes great care of their patients. It is a very clean and pleasant office that I would not hesitate to recommend to anyone.

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They said I needed over $2K worth of work done on my teeth. I got two other opinions and NEITHER of the other dentists thought I needed a single thing done to my teeth. I tried to request my xrays from them and 2 months later, and 2 phone calls later, I am still waiting. I don't recommend them. The office is clean and the staff is friendly, but it's not worth it to pay for work that you don't need to have done.\r\n\r\nAlso, I waited a VERY long time in the waiting room AND in the chair.

1
★☆☆☆☆

They said I needed over $2K worth of work done on my teeth. I got two other opinions and NEITHER of the other dentists thought I needed a single thing done to my teeth. I tried to request my xrays from them and 2 months later, and 2 phone calls later, I am still waiting. I don't recommend them. The office is clean and the staff is friendly, but it's not worth it to pay for work that you don't need to have done.\r\n\r\nAlso, I waited a VERY long time in the waiting room AND in the chair.

Pros: Clean, nice waiting area, staff is nice the first time you go

Cons: Charge for services that aren't needed, they use scare tactics

Message from Monarch Dental

Monarch Dental provides families with a convenient, comfortable environment where they can receive the latest in comprehensive, quality dental care at affordable prices. Patients enjoy full service dentistry from exams, x-rays & cleanings to braces, crowns, oral surgery and teeth whitening all from the convenience of one location. All offices are equipped with state of the art equipment - including digital x-rays. Monarch Dental makes it easy to get the dental care you need by providing great prices, flexible financing and accepting all major insurance plans, including Delta, MetLife and Aetna, and 100's of others.

Monarch Dental makes taking care of your teeth affordable with or without insurance. All major insurance plans are accepted, there's a comprehensive discount dental plan for those without insurance and flexible financing options for those out of pocket costs.. Offers full-service dentistry all in one location:

General Dentistry
• Oral Exam
• Teeth Cleaning
• Porcelain Crowns
• Bridges
• Digital X-Rays
• Fillings
• Crowns

Specialty Dentistry
• Oral Surgery
• Endodontics
• Prosthodontics
• Dental Implants
• Treatment of Gum Disease
• Orthodontics
• Invisalign
• Extractions
• Root Canal
• Dentures
• Periodontics
• Pediatric Dentistry (Children)
• Braces

Cosmetic Dental Care
• Cosmetic Dentistry
• Veneers
• Teeth Whitening
• Bonding

Dental Emergencies
• Treatment for injured teeth or gums
• Same-day emergency appointments

*Some services vary by location.

Provided_by_yp_88_25

Editorial from

National dental chain offers regular maintenance, emergency care, whitening, implants, plus orthodontics, periodontics, financing and senior discount.

Key Points

  • Affordable Dental Care Services
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