Hickory Beeline Travel

★★★★☆
  • 5613 Duraleigh Rd 111

    Raleigh, NC 27612

    Cross street: <p>1/3 mile west of Crabtree Valley Mall</p>

    Map & Directions
  • 919-782-1900

About Hickory Beeline Travel

Details
Hours
Mon-Fri 8:30am-5:30pm ; Sat Closed ; Sun Closed
4.0 3
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As someone who has had less than stellar experiences with travel agencies in the past, I was almost afraid to try a new one. But the old one was not an option and every other one I called practically hung up on me when they figured out I wasnt a corporate customer, just some nobody who needed help! That is, until I called Beeline Travel! From the moment the phone was answered until I landed back at RDU after an AMAZING three week trip, Beeline was PERFECT! \r\n\r\nMy mother and I were about to embark on a humanitarian trip to build classrooms at an orphanage in Kenya as part of a group from Ireland. Most arrangements were made by the group director, but several details were up to us, most notably getting from here to there. When I first spoke with Linda on the phone and explained my situation, she seemed almost excited by the challengenot what I was used to! I also explained that it would be best if we could meet with her to make the arrangements since there were two people with questions/preferences and I thought it would be much easier than trying to do it with multiple phone calls. We met with her one morning and she worked tirelessly for nearly a week to get things exactly like we wanted, and even saved us a ton of money on airfare!! She was also able to book several days in Ireland for us at the conclusion of our Kenya trip. She kept us informed every step of the way and made sure all arrangements were exactly what we had expected.\r\n\r\nI will NEVER use another travel agency other than BeelineEVER! And Ive already recommended them to several friends and will continue to do so at every opportunity! Thank you to Linda and everyone at Beeline for helping us find our way for this truly life-altering experience!\r\n

2
★★★★★

As someone who has had less than stellar experiences with travel agencies in the past, I was almost afraid to try a new one. But the old one was not an option and every other one I called practically hung up on me when they figured out I wasnt a corporate customer, just some nobody who needed help! That is, until I called Beeline Travel! From the moment the phone was answered until I landed back at RDU after an AMAZING three week trip, Beeline was PERFECT! \r\n\r\nMy mother and I were about to embark on a humanitarian trip to build classrooms at an orphanage in Kenya as part of a group from Ireland. Most arrangements were made by the group director, but several details were up to us, most notably getting from here to there. When I first spoke with Linda on the phone and explained my situation, she seemed almost excited by the challengenot what I was used to! I also explained that it would be best if we could meet with her to make the arrangements since there were two people with questions/preferences and I thought it would be much easier than trying to do it with multiple phone calls. We met with her one morning and she worked tirelessly for nearly a week to get things exactly like we wanted, and even saved us a ton of money on airfare!! She was also able to book several days in Ireland for us at the conclusion of our Kenya trip. She kept us informed every step of the way and made sure all arrangements were exactly what we had expected.\r\n\r\nI will NEVER use another travel agency other than BeelineEVER! And Ive already recommended them to several friends and will continue to do so at every opportunity! Thank you to Linda and everyone at Beeline for helping us find our way for this truly life-altering experience!\r\n

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My boyfriend and I planned on traveling out of the country for the first time and decided to use this agency. One of the travel agents was very unprofessional. First, the resort we had inquired about was closed for renovations and the agent tried to place us at another ""lower quality"" resort; although there was another nicer resort available (which we found on our own). Then there were specific changes made to the reservations, but he failed to notify or contact us regarding the charges. When we tried to contact the agent, he yelled at another customer in the background and hung up the phone in our faces. After speaking with management, we were told ""He is one of our best!"" Basically, the only customer-service oriented person within the agency was their secretary. Please keep all paperwork when booking with this company.

1
★★☆☆☆

My boyfriend and I planned on traveling out of the country for the first time and decided to use this agency. One of the travel agents was very unprofessional. First, the resort we had inquired about was closed for renovations and the agent tried to place us at another ""lower quality"" resort; although there was another nicer resort available (which we found on our own). Then there were specific changes made to the reservations, but he failed to notify or contact us regarding the charges. When we tried to contact the agent, he yelled at another customer in the background and hung up the phone in our faces. After speaking with management, we were told ""He is one of our best!"" Basically, the only customer-service oriented person within the agency was their secretary. Please keep all paperwork when booking with this company.

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Some people believe that travel agents are a dime a dozen. Well, that's not true. Someare better than others. Hickory Beeline Travel is one of the best.They provide great service and do their best to get the best deal for their customers - and their serivice is greatly appreciated. I was so impressed when they sent us a bottoe of champagne to the resort in Aruba when we were on our honeymoon there. What a NICE job - so impressive!

5
★★★★★

Some people believe that travel agents are a dime a dozen. Well, that's not true. Someare better than others. Hickory Beeline Travel is one of the best.They provide great service and do their best to get the best deal for their customers - and their serivice is greatly appreciated. I was so impressed when they sent us a bottoe of champagne to the resort in Aruba when we were on our honeymoon there. What a NICE job - so impressive!

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