Strictly Smog Inc

★★★★★

About Strictly Smog Inc

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Automotive

Automotive
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My first encounter with the shop was after purchasing a vehicle that had been allegedly "recently" smogged here at strictly. The old man working in the shop was somewhat nice, but could not give me proof of a smog certificate... only a

3
★★★★★

My first encounter with the shop was after purchasing a vehicle that had been allegedly "recently" smogged here at strictly. The old man working in the shop was somewhat nice, but could not give me proof of a smog certificate... only a

.

This is the third time I've been here. First time I left important and confidential work files in the waiting room. They retained the files and went out of their way to get in touch with me so i could get my files back.\r
Second time was

3
★★★★★

This is the third time I've been here. First time I left important and confidential work files in the waiting room. They retained the files and went out of their way to get in touch with me so i could get my files back.\r
Second time was

.

In a industrial part of town, such as Piner Ave, you can't throw a rock without hitting a smog shop. Literally, they are everywhere. I needed a Test Only shop, and Strictly Smog Inc. was right next to by favorite breakfast place. Little did I know, not all smog shops are equal.

They took me right in with no appointment, and had me sign the normal bunch of paperwork before they'd do my smog test. On the invoice, there is a stamped warning saying that you must pay regardless of the outcome of the test, and that they do not retest for free. BIG RED FLASHING LIGHTS started going off in my head, and I should have taken me keys and ran. They asked me to initial the stamped information. I inquired about what happens in the event of a smog test failure. I was told that I still have to pay, but would be eligible for a 50% discount for an additional test. Once again, I should have turn and ran. I asked "Isn't no-pass no-pay the standard in the industry? Or at least re-test for free?"

And the BS stated flowing... "That is certainly not standard practice! That crazy woman across the street is NOT our competition! Believe me, if I was allowed to tell stories... You can take it elsewhere, but the quality will suffer. What year is your car? Awww, you have nothing to worry about anyway."

I reluctantly initialed, against my better judgment. What do you know, my vehicle didn't pass. I paid my $80, yes eighty dollars, for my smog test. I had my vehicle fixed, and then gladly paid another establishment full price to re-test my car. I preferred to pay someone else full price than give the shady liars at Strictly Smog any more of my money.

Now everytime I drive down Piner Ave, I have trouble keeping my eyes on the road as I notice the dozen Smog Shops that proudly offer and advertise "NO PASS, NO PAY."

I would never, ever go back to Strictly Smog, Inc.

1
★★☆☆☆

In a industrial part of town, such as Piner Ave, you can't throw a rock without hitting a smog shop. Literally, they are everywhere. I needed a Test Only shop, and Strictly Smog Inc. was right next to by favorite breakfast place. Little did I know, not all smog shops are equal.

They took me right in with no appointment, and had me sign the normal bunch of paperwork before they'd do my smog test. On the invoice, there is a stamped warning saying that you must pay regardless of the outcome of the test, and that they do not retest for free. BIG RED FLASHING LIGHTS started going off in my head, and I should have taken me keys and ran. They asked me to initial the stamped information. I inquired about what happens in the event of a smog test failure. I was told that I still have to pay, but would be eligible for a 50% discount for an additional test. Once again, I should have turn and ran. I asked "Isn't no-pass no-pay the standard in the industry? Or at least re-test for free?"

And the BS stated flowing... "That is certainly not standard practice! That crazy woman across the street is NOT our competition! Believe me, if I was allowed to tell stories... You can take it elsewhere, but the quality will suffer. What year is your car? Awww, you have nothing to worry about anyway."

I reluctantly initialed, against my better judgment. What do you know, my vehicle didn't pass. I paid my $80, yes eighty dollars, for my smog test. I had my vehicle fixed, and then gladly paid another establishment full price to re-test my car. I preferred to pay someone else full price than give the shady liars at Strictly Smog any more of my money.

Now everytime I drive down Piner Ave, I have trouble keeping my eyes on the road as I notice the dozen Smog Shops that proudly offer and advertise "NO PASS, NO PAY."

I would never, ever go back to Strictly Smog, Inc.

Pros: Didn't need an appt.

Cons: They DO NOT follow industry standard practices of No Pay No Pay, or re-test for free upon a failed test.

 

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