Bob’s Discount Furniture and Mattress Store

★★☆☆☆
  • 263 Broadway

    Saugus, MA 01906

    Map & Directions
  • 781-231-8061

About Bob’s Discount Furniture and Mattress Store

Categories
  • Home Furniture Sales
  • Mattress Stores
  • Bedding
  • Beds
  • Bedroom Furniture
  • Furniture Stores
  • Children's Furniture
  • Interior Decoration & Design
Details
  • Mattress Stores
Hours
M-Sa 10am-9:30pm, Su 11am-7pm
Emails
  • askbob@mybobs.com
Phones
  • Alt (860-474-1000)
  • Toll Free (800-569-1284)
Year Established
  • 1991
Keywords
  • Furniture Store
  • Home Furnishings
  • Home Decor
  • Living Room
  • Dining Room
  • Mattresses
  • Sofas
  • Sectionals
  • Outlet
  • Clearance
  • Value
  • Discount Furniture
  • Furniture Store Near Saugus
  • Lowest Furniture Prices
  • President's Day
  • Labor Day
  • Memorial Day
  • Black Friday
  • Cyber Monday
Products
  • Living Room Sets
  • Sofas
  • Sectionals
  • Lovesests
  • Recliners
  • Chaise Lounges
  • Coffee & End Tables
  • Ottomans
  • Area Rugs
  • Accent Cabinets
  • Electric Fireplaces
  • Mattresses
  • Bob-O-Pedic
  • Memory Foam
  • Bedroom Sets
  • Comforters
  • Nightstands
  • Dressers
  • Chests
  • Dining Room Sets
  • Dining Room Tables
  • Dining Room Chairs
  • Stools
  • Lamps
  • China Cabinets
  • Servers
  • Bar Stools
  • Kitchen & Bar Carts
  • Home Bars
  • Curios
  • Wine Storage
  • Side Tables
  • Kids Furniture
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa

Home & Garden

Home & Garden
More choices in Saugus:
Resultset_next

Boston Bed Company

1113 Commonwealth Ave Boston, GA

Resultset_next

our mattress world

1597 Columbus Avenue Boston, MA

2.0 6
Hi! Sign in to let us know how Bob’s Discount Furniture and Mattress Store was?
Write a Review
.

I only wish I would have read these before I plunked down $1700.00 on bed room furniture in January the 5th and it took till March the 2nd after 3 previous trys to get the pieces to match and not be broken and still today I have broken furniture and my husband is just to disgusted to even keep the fight going we got beat and we learned our lesson.My faith in companies is now very leary. I am married 32 years sent 3 kids through private school and colege only to put ourselves on the back burner now when we can do for our selves this would have been my first bedroom set in all those years and was it worth the wait no it was not Bob you should read some of these letters and see just how people feel about you and your staff. I love how when you are on hold the voice of bob xomes on and asks you to browse his furniture on line does he not get that we are calling customer service because we are angry? To be on hold for up to 45 min at a time means only there are so many other people calling to complain as well. My money will never pass through those doors again I also was promised a $150.00 gift card back in January and still hasnt arrived I guesss when it comes that to will be broken LOL anyway shoppers if you are looking for a deal go else where or stock up on the rolaids and go to bobs

1
★☆☆☆☆

I only wish I would have read these before I plunked down $1700.00 on bed room furniture in January the 5th and it took till March the 2nd after 3 previous trys to get the pieces to match and not be broken and still today I have broken furniture and my husband is just to disgusted to even keep the fight going we got beat and we learned our lesson.My faith in companies is now very leary. I am married 32 years sent 3 kids through private school and colege only to put ourselves on the back burner now when we can do for our selves this would have been my first bedroom set in all those years and was it worth the wait no it was not Bob you should read some of these letters and see just how people feel about you and your staff. I love how when you are on hold the voice of bob xomes on and asks you to browse his furniture on line does he not get that we are calling customer service because we are angry? To be on hold for up to 45 min at a time means only there are so many other people calling to complain as well. My money will never pass through those doors again I also was promised a $150.00 gift card back in January and still hasnt arrived I guesss when it comes that to will be broken LOL anyway shoppers if you are looking for a deal go else where or stock up on the rolaids and go to bobs

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Worst customer service. Sure, you save a buck but they don't know what they're doing in there! I still don't know where my chair is and I ordered it 2 months ago!

1
★☆☆☆☆

Worst customer service. Sure, you save a buck but they don't know what they're doing in there! I still don't know where my chair is and I ordered it 2 months ago!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased a couch & loveseat set from Bob's. It seemed really nice...for the first month! Then 3 of the reclining pulls broke (they're installed next to the cushions with wire pulls). We called to have them fixed. It took Bob's almost a month to get the replacement pulls and have somebody come out to fix it. Once it was fixed we were told by the man who fixed it that when we pull up the recliner to just pull up gently and slowly let go once it's reclined. Well we did just that and about a month later all 4 recliners had broke the same way! The wires broke. Called Bob's and they refuse to fix it a second time. Their customer service is horrible. All they say is sorry and that there is nothing they can do at this point and expect that to be okay. The couch is only about 8 months old now and is made of cheap material! The cushions are already sagging and uncomfortable the recliner pulls are made of cheap wire and constantly brake and now the seams are starting to break! DO NOT BUY FROM BOBS!! Spend a little extra money and get quality furniture. I will NEVER buy from Bob's again!

1
★☆☆☆☆

We purchased a couch & loveseat set from Bob's. It seemed really nice...for the first month! Then 3 of the reclining pulls broke (they're installed next to the cushions with wire pulls). We called to have them fixed. It took Bob's almost a month to get the replacement pulls and have somebody come out to fix it. Once it was fixed we were told by the man who fixed it that when we pull up the recliner to just pull up gently and slowly let go once it's reclined. Well we did just that and about a month later all 4 recliners had broke the same way! The wires broke. Called Bob's and they refuse to fix it a second time. Their customer service is horrible. All they say is sorry and that there is nothing they can do at this point and expect that to be okay. The couch is only about 8 months old now and is made of cheap material! The cushions are already sagging and uncomfortable the recliner pulls are made of cheap wire and constantly brake and now the seams are starting to break! DO NOT BUY FROM BOBS!! Spend a little extra money and get quality furniture. I will NEVER buy from Bob's again!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We stopped here looking for apartment furniture for our daughter and although we didn't find what we were looking for the stock was plentiful. The help was faily good, friendly, but not a lot of knowledge. Couldn't get any real good answers as to how long it might take to get the items delivered if we purchased. If you are going cash and carry you can probably get a pretty good bargain.

3
★★★☆☆

We stopped here looking for apartment furniture for our daughter and although we didn't find what we were looking for the stock was plentiful. The help was faily good, friendly, but not a lot of knowledge. Couldn't get any real good answers as to how long it might take to get the items delivered if we purchased. If you are going cash and carry you can probably get a pretty good bargain.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I PURCHASED OVER $3500. 00 WORTH OF FURNITURE, FIRST DELIVERY THEY BROUGHT ME A DAMAGED ENTERTAINMENT CENTER AND A BROKEN LAMP, AS WELL AS A COFFEE TABLE THAT WAS BROKEN BEING PUT TOGETHER, WE SET UP ANOTHER DELIVERY DAY FOR A NEW LAMP AND ENTERTAINMENT CENTER, THE ENTERTAINMENT CENTER CAME DAMAGED AGAIN, THEN SET UP DELIVERY FOR A NEW CENTER AND COFFEE TABLE. THE TABLE IS FINE BUT MY 3RD CENTER CAME DAMAGED, MY COUCH THAT I BOUGHT IS 2 WEEKS OLD AND BROKE ALREADY WHEN YOU SIT ON IT. I HAVE COMPLAINED AND SPOKEN TO DIFFERENT PEOPLE AND ALL THEY CARE TO SAY IS IM SORRY. I AM VERY UNHAPPY WITH THE PURCHASE THAT I MADE AND WISH I HAD SPENT MY MONEY SOMEWHERE ELSE. I DO NOT RECOMMEND THIS FURNITURE STORE TO ANY ONE UNLESS THEY FEEL LIKE GOING THROUGH HELL! NOW I HAVE TO TAKE MORE TIME OFF OF WORK FOR A NEW COUCH TO BE DELIVERED. I HAVE BEEN THROUGH 3 ENTERTAINMENT CENTERS, 2 LAMPS, 2 COFFEE TABLES, AND 2 COUCHES WITHIN 2 WEEKS! VERY BAD SERVICE. ITS NOT WORTH THE PRICE YOU PAY. NEVER AGAIN WITH I PURCHASE ANY THING WITH THIS COMPANY! THEY DIDNT EVEN OFFER ANY KIND OF DISCOUNT! WORST EXPERIENCE I HAVE EVER BEEN THROUGH. PLEASE LISTEN AND DO NOT BUY ANY THING FROM BOBS FURNITURE. I THOUGHT WHEN YOU BUY SOMETHING NEW ITS SUPPOSED TO COME THE WAY YOU PURCHASED IT. I GUESS I WAS WRONG!! HOPEFULLY THEY WILL READ THIS AND NOT PUT ANYONE ELSE THROUGH THIS HORRIBLE EXPERIENCE...

1
★☆☆☆☆

I PURCHASED OVER $3500. 00 WORTH OF FURNITURE, FIRST DELIVERY THEY BROUGHT ME A DAMAGED ENTERTAINMENT CENTER AND A BROKEN LAMP, AS WELL AS A COFFEE TABLE THAT WAS BROKEN BEING PUT TOGETHER, WE SET UP ANOTHER DELIVERY DAY FOR A NEW LAMP AND ENTERTAINMENT CENTER, THE ENTERTAINMENT CENTER CAME DAMAGED AGAIN, THEN SET UP DELIVERY FOR A NEW CENTER AND COFFEE TABLE. THE TABLE IS FINE BUT MY 3RD CENTER CAME DAMAGED, MY COUCH THAT I BOUGHT IS 2 WEEKS OLD AND BROKE ALREADY WHEN YOU SIT ON IT. I HAVE COMPLAINED AND SPOKEN TO DIFFERENT PEOPLE AND ALL THEY CARE TO SAY IS IM SORRY. I AM VERY UNHAPPY WITH THE PURCHASE THAT I MADE AND WISH I HAD SPENT MY MONEY SOMEWHERE ELSE. I DO NOT RECOMMEND THIS FURNITURE STORE TO ANY ONE UNLESS THEY FEEL LIKE GOING THROUGH HELL! NOW I HAVE TO TAKE MORE TIME OFF OF WORK FOR A NEW COUCH TO BE DELIVERED. I HAVE BEEN THROUGH 3 ENTERTAINMENT CENTERS, 2 LAMPS, 2 COFFEE TABLES, AND 2 COUCHES WITHIN 2 WEEKS! VERY BAD SERVICE. ITS NOT WORTH THE PRICE YOU PAY. NEVER AGAIN WITH I PURCHASE ANY THING WITH THIS COMPANY! THEY DIDNT EVEN OFFER ANY KIND OF DISCOUNT! WORST EXPERIENCE I HAVE EVER BEEN THROUGH. PLEASE LISTEN AND DO NOT BUY ANY THING FROM BOBS FURNITURE. I THOUGHT WHEN YOU BUY SOMETHING NEW ITS SUPPOSED TO COME THE WAY YOU PURCHASED IT. I GUESS I WAS WRONG!! HOPEFULLY THEY WILL READ THIS AND NOT PUT ANYONE ELSE THROUGH THIS HORRIBLE EXPERIENCE...

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bobs has a great selection of affordable furniture. There are selections for whatever your style or price range. The employees are not high-pressure. The best part of shopping here is the completely free snack bar and video game room. They have candy, popcorn, ice cream, and its all complimentary to shoppers. They also have a room of video games that are also free. Great for when you bring the family along to shop.

5
★★★★★

Bobs has a great selection of affordable furniture. There are selections for whatever your style or price range. The employees are not high-pressure. The best part of shopping here is the completely free snack bar and video game room. They have candy, popcorn, ice cream, and its all complimentary to shoppers. They also have a room of video games that are also free. Great for when you bring the family along to shop.

Was this review helpful to you?
Ratings_icons Ratings_icons

Message from Bob’s Discount Furniture and Mattress Store

Visit Bob's Discount Furniture in Saugus, MA to shop quality furniture at untouchable values. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, recliners and more. Stylish home accents and accessories bring this inspiring location to life.



Need design ideas? Check out the latest Shop The Look room combinations from our design team, and take the guesswork out of furnishing your style. Friendly sales associates are available to provide expert advice so you can make your decision with confidence. As always, there are free cookies, coffee, candy and ice cream to enjoy while you plan your dream home!



Bob's is located at 263 Broadway (Rte 1 South) in Saugus, MA. This Bob's Discount Furniture location is just a short drive from some of the following cities and surrounding areas: Wakefield, Melrose, Stoneham, Lynn, Swampscott, Malden, Boston, Revere, Chelsea, Peabody, Lynnfield, Danvers, Beverly and more.

Yext PowerListings

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Bob’s Discount Furniture and Mattress Store, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review