AAA Auger

★★★★☆

About AAA Auger

Categories
  • Special Trade Contractors
  • Plumbers

Home Construction & Remodeling

Home Construction & Remodeling
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4.0 5
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I had no hot water pressure in my home. AAA Auger came out, and the Tech flushed it and checked the inlet/outlet lines... whatever it was it worked and I now have pressure! I had drained it myself to no avail. I am pleased with the work and grateful to not be replacing the water heater....again. They came across as upfront and I would call them again!

4
★★★★☆

I had no hot water pressure in my home. AAA Auger came out, and the Tech flushed it and checked the inlet/outlet lines... whatever it was it worked and I now have pressure! I had drained it myself to no avail. I am pleased with the work and grateful to not be replacing the water heater....again. They came across as upfront and I would call them again!

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My water heater went out and I had to replace it. AAA Auger had me fixed up the same day. The plumber really did a great job and the price was reasonable. I will call AAA Auger for all my plumbing needs from now on.

5
★★★★★

My water heater went out and I had to replace it. AAA Auger had me fixed up the same day. The plumber really did a great job and the price was reasonable. I will call AAA Auger for all my plumbing needs from now on.

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We did have a recent customer who had a very special corner toilet order. Unfortunately the supply house lost the toilet and then we had to re-order. Since it was an special order it unfortunately took a long time to get there. By the time the second order arrived the customer was unhappy. We were also unhappy but could not control how the part was handled before it reached our shop. AAA-Auger stands behind its work and would be happy to re-order the toilet if the customer wishes to pursue it.

5
★★★★★

We did have a recent customer who had a very special corner toilet order. Unfortunately the supply house lost the toilet and then we had to re-order. Since it was an special order it unfortunately took a long time to get there. By the time the second order arrived the customer was unhappy. We were also unhappy but could not control how the part was handled before it reached our shop. AAA-Auger stands behind its work and would be happy to re-order the toilet if the customer wishes to pursue it.

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They do not return phone calls. They give excuses as to why their plumber guy doesn't call back. The plumber that came to our home was friendly but never came back. He said he would order a new toilet after seeing that the toilet we had was due for parts replacement, nearly $300 worth. We had agreed to purchase a toilet (number one on the market) and installment for nearly $600.00. He was going to order it right away. After a week or two, and a number of calls about the status of the toilet and his where-a-bouts, I got nothing but excuses and no return calls. They lost a potential client. We needed an honest plumber we could trust and would be there for us. Obviously, actions speak louder than a call back. I would not recommend this company. No communicaton. No recommendation.

PROS: They are nice and friendly on the phone.
CONS: They do not respond to a potential client's inquiry. Waste of time.

1
★☆☆☆☆

They do not return phone calls. They give excuses as to why their plumber guy doesn't call back. The plumber that came to our home was friendly but never came back. He said he would order a new toilet after seeing that the toilet we had was due for parts replacement, nearly $300 worth. We had agreed to purchase a toilet (number one on the market) and installment for nearly $600.00. He was going to order it right away. After a week or two, and a number of calls about the status of the toilet and his where-a-bouts, I got nothing but excuses and no return calls. They lost a potential client. We needed an honest plumber we could trust and would be there for us. Obviously, actions speak louder than a call back. I would not recommend this company. No communicaton. No recommendation.

PROS: They are nice and friendly on the phone.
CONS: They do not respond to a potential client's inquiry. Waste of time.

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We had just moved into a new house and the kitchen sink would not drain. They came out for no charge in the evening just to look at the issue. Once we agreed to let them fix the drain issue it only took 30 minutes and they showed us how to prevent it in the future. I felt like they were priced about average.

5
★★★★★

We had just moved into a new house and the kitchen sink would not drain. They came out for no charge in the evening just to look at the issue. Once we agreed to let them fix the drain issue it only took 30 minutes and they showed us how to prevent it in the future. I felt like they were priced about average.

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