Sally Beauty Supply

★☆☆☆☆
  • 21212 Kuykendahl Rd 1

    Spring, TX 77379

    Map & Directions
  • 281-288-9475

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Just walked out of a Sally's store number 03156 in Spring Texas. Never have I received such poor customer service. The cashier (who claimed to be the manger) made a very simple mistake as she rung up my order. When I pointed it out to her, she became very noticeably upset and argumentative. I had to ask her to pull out the calculator and count each item one by one to show her where the mistake was made. Finally she realized what she did, but I never received an apology after 25 minutes of disputing the charge. I finally requested a full refund for all my purchases. I am never going to shop at Sally??s. I am choosing Ulta or Wal-Mart for all my beauty purchases in the future.

1
★☆☆☆☆

Just walked out of a Sally's store number 03156 in Spring Texas. Never have I received such poor customer service. The cashier (who claimed to be the manger) made a very simple mistake as she rung up my order. When I pointed it out to her, she became very noticeably upset and argumentative. I had to ask her to pull out the calculator and count each item one by one to show her where the mistake was made. Finally she realized what she did, but I never received an apology after 25 minutes of disputing the charge. I finally requested a full refund for all my purchases. I am never going to shop at Sally??s. I am choosing Ulta or Wal-Mart for all my beauty purchases in the future.

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