Brake Team

★★★★★
Brake Repair Service $88!
  • 1100 SW Highland Dr

    Gresham, OR 97080

    Map & Directions
  • 503-465-2210

Automotive

Automotive
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I would honestly give them a zero star rating if I could. They took advantage of us when we were in a bad situation. Ruined our honeymoon. They charged us astronomically too much money under the ruse that we were getting a "discount" and then on top of it, did a terrible job that later had to be redone by a reliable mechanic we found afterwards. On top of it all, they told me they were signing me up for a loan with GE for financing, and instead I received a credit card. I was also told 6 months with zero interest, which GE is now refusing. The parts we needed for our vehicle cost 30$ a piece, they charged us 130$ each - talk about a price mark up. They did that with all of our services. What should have been a couple hundred dollar job turned into almost a thousand. They raped us big time. I would never in a million years recommend these crooks to anyone.

1
★☆☆☆☆

I would honestly give them a zero star rating if I could. They took advantage of us when we were in a bad situation. Ruined our honeymoon. They charged us astronomically too much money under the ruse that we were getting a "discount" and then on top of it, did a terrible job that later had to be redone by a reliable mechanic we found afterwards. On top of it all, they told me they were signing me up for a loan with GE for financing, and instead I received a credit card. I was also told 6 months with zero interest, which GE is now refusing. The parts we needed for our vehicle cost 30$ a piece, they charged us 130$ each - talk about a price mark up. They did that with all of our services. What should have been a couple hundred dollar job turned into almost a thousand. They raped us big time. I would never in a million years recommend these crooks to anyone.

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Business Response:

Hello, you are correct those brake team guys were horrible to most people. many people had bad experiences. we are under new ownership and management and value every return customer. we hope to see you soon at the new Better Brakes 4 Less
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These guys are as lame as a 3 legged dog. First off, they kept me waiting for over an hour just to get the car in to look at. Then, after I asked them to give me the $88 brake job, the guy behind the counter, Jeff, tells me that it is going to be about $500 to do the brakes. This was after they took another hour just to take the wheels off and look at the brakes. He tells me that he just quit drinking a few days ago, and that he's going to give me a discount??? I wouldn't let these bozo's touch my car with a 10 foot pole. Steer clear of these clowns, they are as shady as a mechanic can be!

1
★☆☆☆☆

These guys are as lame as a 3 legged dog. First off, they kept me waiting for over an hour just to get the car in to look at. Then, after I asked them to give me the $88 brake job, the guy behind the counter, Jeff, tells me that it is going to be about $500 to do the brakes. This was after they took another hour just to take the wheels off and look at the brakes. He tells me that he just quit drinking a few days ago, and that he's going to give me a discount??? I wouldn't let these bozo's touch my car with a 10 foot pole. Steer clear of these clowns, they are as shady as a mechanic can be!

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1 out of 1 people found this review helpful.

Business Response:

Hello, you are correct those brake team guys were horrible to most people. many people had bad experiences. we are under new ownership and management and value every return customer. we hope to see you soon at the new Better Brakes 4 Less
.

They did a quick, good job. Employees were very nice and polite....I had an oil appointment on 1/2/11 @4:15. I checked in about 15 minutes before my scheduled appointment. The employee told me that they were running a little behind, but they would get to my car as quickly as they could. Then about 5:00 pm they started working on my oil change and I paid and was on my way about 5:20 or so. I will go to this location again. When I need oil changes, or just an issue with my vehicle I will return for more business. I will recommend this location to my friends and family. They were all very great...Thanks

5
★★★★★

They did a quick, good job. Employees were very nice and polite....I had an oil appointment on 1/2/11 @4:15. I checked in about 15 minutes before my scheduled appointment. The employee told me that they were running a little behind, but they would get to my car as quickly as they could. Then about 5:00 pm they started working on my oil change and I paid and was on my way about 5:20 or so. I will go to this location again. When I need oil changes, or just an issue with my vehicle I will return for more business. I will recommend this location to my friends and family. They were all very great...Thanks

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0 out of 1 people found this review helpful.

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By far still the least expensive brake job around. They did an excellent job on my car. It was way past their closing time when they finished the job. This is my second visit with them, the former was a rear brake job. I would recommend these guys to my friends and co-workers. The manager was polite. Also, lower price on some of the services they offered.

5
★★★★★

By far still the least expensive brake job around. They did an excellent job on my car. It was way past their closing time when they finished the job. This is my second visit with them, the former was a rear brake job. I would recommend these guys to my friends and co-workers. The manager was polite. Also, lower price on some of the services they offered.

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0 out of 1 people found this review helpful.

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The technicians at the Gresham Brake Team have always been honest with me and have done all they can to help with any given problem while trying to keep the cost down as much as possible. They never try to talk me into doing something that

3
★★★★★

The technicians at the Gresham Brake Team have always been honest with me and have done all they can to help with any given problem while trying to keep the cost down as much as possible. They never try to talk me into doing something that

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These guys are great. Erik on Sunday was a fantastic professional and did an amazing job at earning me as a customer.

Also, John yesterday at the 82nd location when I went in for my alignment did nothing but add to my wonderful

3
★★★★★

These guys are great. Erik on Sunday was a fantastic professional and did an amazing job at earning me as a customer.

Also, John yesterday at the 82nd location when I went in for my alignment did nothing but add to my wonderful

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I would just like to thank you for your AWESOME customer service that you provided for me today. When your team did an inspection on my current brake pad and noticed a pitch and groove on my 2003 honda accord EX Sedan. You recommended that I go back to the dealership and get a warranty replacement for the pads. Thinking that it was covered under warranty which I paid 500+ dollars for the dealership repair cost. They were not willing to help me out.

But what you did for me was provide me with excellent customer service and made good recommendations. It also gave me a sense of security that I was NOT getting ripped off. Thanks for everything and continue what you guys are doing. You have a loyal customer for life!

2
★★★★★

I would just like to thank you for your AWESOME customer service that you provided for me today. When your team did an inspection on my current brake pad and noticed a pitch and groove on my 2003 honda accord EX Sedan. You recommended that I go back to the dealership and get a warranty replacement for the pads. Thinking that it was covered under warranty which I paid 500+ dollars for the dealership repair cost. They were not willing to help me out.

But what you did for me was provide me with excellent customer service and made good recommendations. It also gave me a sense of security that I was NOT getting ripped off. Thanks for everything and continue what you guys are doing. You have a loyal customer for life!

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Great service! Didn't try to sell me something I didn't really need, and explained very clearly why extra things needed to be done.

2
★★★★★

Great service! Didn't try to sell me something I didn't really need, and explained very clearly why extra things needed to be done.

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After being told by two different "big name" car care centers that I needed to completely replace the rear brakes in my truck, I decided to go to Brake Team in Gresham because I saw the $88 advertisement and was sure I at least needed new brake shoes. When I went in the manager Chris had my truck test driven and inspected my brakes. I was THUNDERSTRUCK when he told me I didn't need to do ANYTHING to my brakes! He said my pads and shoes could go another 12,000 miles and quoted me what service I should get in a YEAR! I couldn't believe he didn't try to soak me for parts and service I didn't need!! I will be a regular customer of Brake Team henceforth. Thanks Chris!

2
★★★★★

After being told by two different "big name" car care centers that I needed to completely replace the rear brakes in my truck, I decided to go to Brake Team in Gresham because I saw the $88 advertisement and was sure I at least needed new brake shoes. When I went in the manager Chris had my truck test driven and inspected my brakes. I was THUNDERSTRUCK when he told me I didn't need to do ANYTHING to my brakes! He said my pads and shoes could go another 12,000 miles and quoted me what service I should get in a YEAR! I couldn't believe he didn't try to soak me for parts and service I didn't need!! I will be a regular customer of Brake Team henceforth. Thanks Chris!

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Chris at the Gresham Brake Team provided excellent service when I went in to get work done...... I will definetly come back and refer other....... Thanks Chris

5
★★★★★

Chris at the Gresham Brake Team provided excellent service when I went in to get work done...... I will definetly come back and refer other....... Thanks Chris

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0 out of 1 people found this review helpful.

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Chris provided excellent service. I will definetly come back and refer other. Thanks Chris

2
★★★★★

Chris provided excellent service. I will definetly come back and refer other. Thanks Chris

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I think you guys are outstanding. I honestly have never gotten better customer service from anywhere. I always know i'm getting the best price, and you guys are only performing the work that should be done.

Great customer service, quick service. No problems afterwardws. Reasonably piced.

2
★★★★★

I think you guys are outstanding. I honestly have never gotten better customer service from anywhere. I always know i'm getting the best price, and you guys are only performing the work that should be done.

Great customer service, quick service. No problems afterwardws. Reasonably piced.

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you guys have done a great job on my brakes! Thank You!

2
★★★★★

you guys have done a great job on my brakes! Thank You!

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Ignacio was very helpful. He explained why certain things had to be done, which I confirmed with my husband and the price was fair. The work was done at the time promised. Thank you.

2
★★★★★

Ignacio was very helpful. He explained why certain things had to be done, which I confirmed with my husband and the price was fair. The work was done at the time promised. Thank you.

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Excellent price and service!

2
★★★★★

Excellent price and service!

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the guys did a great quick job on my brakes i would deffently recomen you

2
★★★★★

the guys did a great quick job on my brakes i would deffently recomen you

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The gresham brake team has the best customer service and always do a great job!

2
★★★★★

The gresham brake team has the best customer service and always do a great job!

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Mark and Chris were very helpful in explaining why we needed new rotors and not just brake pads.

2
★★★★☆

Mark and Chris were very helpful in explaining why we needed new rotors and not just brake pads.

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Great service, great time and deatailed information So we know what we are getting fixed...

2
★★★★★

Great service, great time and deatailed information So we know what we are getting fixed...

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Chris is very friendly and knowledgeable to the services and price quotes.

2
★★★★☆

Chris is very friendly and knowledgeable to the services and price quotes.

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great service

2
★★★★★

great service

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went in thinking i needed brakes, and the manager chris, showed me i did not, need them for ten thousand more miles, knowledgeable person, this chris,

thanks for your help !!

2
★★★★★

went in thinking i needed brakes, and the manager chris, showed me i did not, need them for ten thousand more miles, knowledgeable person, this chris,

thanks for your help !!

Pros: good guys

Cons: no coffee

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Went in to have my brakes worked on, and Chris did a great job ! Would recomend

2
★★★★★

Went in to have my brakes worked on, and Chris did a great job ! Would recomend

Pros: very knowledgable

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I took my vehicle in to have the brakes worked on. I took it in for the special that they offer. After I dropped off my vehicle I got a call from them that they could not get the parts needed to do the job for the special price. I ended up having to pay over double what the original price was. I have not been impressed with the work that was done. The brake fluid levels was left low and the brake pedal was spongy. I ended up having to redo the job myself for less than I had to pay the Brake Team. I ended up having to pay three times the price for the job that I had to end up fixing myself. I would not recommend taking your car to them.

1
★☆☆☆☆

I took my vehicle in to have the brakes worked on. I took it in for the special that they offer. After I dropped off my vehicle I got a call from them that they could not get the parts needed to do the job for the special price. I ended up having to pay over double what the original price was. I have not been impressed with the work that was done. The brake fluid levels was left low and the brake pedal was spongy. I ended up having to redo the job myself for less than I had to pay the Brake Team. I ended up having to pay three times the price for the job that I had to end up fixing myself. I would not recommend taking your car to them.

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1 out of 2 people found this review helpful.

Business Response:

Hello, you are correct those brake team guys were horrible to most people. many people had bad experiences. we are under new ownership and management and value every return customer. we hope to see you soon at the new Better Brakes 4 Less

Message from Brake Team

Nobody can beat our pricing and expertise. without those big corporate fees to pay we deliver true value on every Job. All services carry a parts and labor 2 year 24k guarantee

More about Brake Team

1100 sw highland dr gresham oregon 97080 UNDER NEW OWNERSHIP AND MANAGEMENT. WE HAVE REPLACED THAT OLD BRAKE TEAM WITH THE NEW BETTER BRAKES 4 LESS REPAIR SHOP!!!

 

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