Parkview Community Hospital

★★☆☆☆
  • 3865 Jackson St

    Riverside, CA 92503

    Map & Directions
  • 951-688-2211

About Parkview Community Hospital

Hours
Mon. - Sun. 24 Hours

Health & Medical

Health & Medical
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I felt we were in a prison instead of a hospital. My wife was admitted from the ER with vertigo to rule-out a cerebellar stroke. They did a very complete work-up with CT of the head, MRI of the head, EEG, EKG, CXR, labs, carotid ultrasound. The MRI machine was broken so they made the patients wait in the hospital instead of sending them to another facility. Once the MRI was finally done they did not receive the dictated report in time to discharge my wife,after eight hours of waiting. They wanted to keep her another day. Since the only thing they wanted to do was perform an MRI I expected her to be released within 24 hours. She was there for over two days and would have been there longer if I hadn't complained and got them to do something. Trying to get information about her treatment was like trying to crack a safe. The CNAs that worked with my wife and most of the RNs were great. The staff needs to keep the patient informed of what is going on with their care, and that was not being done. If a machine is broken they need to absorb the loss and send the patients to another facility to have the procedure done. People were constantly screaming for help because no one would come when they pressed the call button. Alarms were constantly going off and no one would come to fix the problem.

1
★☆☆☆☆

I felt we were in a prison instead of a hospital. My wife was admitted from the ER with vertigo to rule-out a cerebellar stroke. They did a very complete work-up with CT of the head, MRI of the head, EEG, EKG, CXR, labs, carotid ultrasound. The MRI machine was broken so they made the patients wait in the hospital instead of sending them to another facility. Once the MRI was finally done they did not receive the dictated report in time to discharge my wife,after eight hours of waiting. They wanted to keep her another day. Since the only thing they wanted to do was perform an MRI I expected her to be released within 24 hours. She was there for over two days and would have been there longer if I hadn't complained and got them to do something. Trying to get information about her treatment was like trying to crack a safe. The CNAs that worked with my wife and most of the RNs were great. The staff needs to keep the patient informed of what is going on with their care, and that was not being done. If a machine is broken they need to absorb the loss and send the patients to another facility to have the procedure done. People were constantly screaming for help because no one would come when they pressed the call button. Alarms were constantly going off and no one would come to fix the problem.

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I have nothing but good things to say about my treatment at Parkview
Community Hospital. Before I went i read the most nasty negative comment reviews which scared me and I asked my surgeon if I could change hospitals. He re-assured me i am glad to say because the hospital was a very good experience.Professional nursing staff and Physical therapists. It is old and did experience some financial problems years ago. It seems this was overcome by employing Independent Contractors. Dont judge a book by its cover they say and this review is to re-assure anyone going in for surgery not to be afraid. Highly professional staff.

5
★★★★★

I have nothing but good things to say about my treatment at Parkview
Community Hospital. Before I went i read the most nasty negative comment reviews which scared me and I asked my surgeon if I could change hospitals. He re-assured me i am glad to say because the hospital was a very good experience.Professional nursing staff and Physical therapists. It is old and did experience some financial problems years ago. It seems this was overcome by employing Independent Contractors. Dont judge a book by its cover they say and this review is to re-assure anyone going in for surgery not to be afraid. Highly professional staff.

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The staff at Parkview Community Hospital, from the receptionist to the highest ranked nurse, the radiologists and the anesthesiologists were all very professional. A special thanks to the nurse who held my hand while I was receiving a painful shot before surgery.

The nurses of the 1st and 3rd floor who took care of me after surgery were compassionate, caring and kind. The nurses I could hear treating other patients were also excellent and did not once lose their patience, even when some patients were demanding.

The hospital was very clean, the food of regular hospital quality.

An area that could use improvement: Give better discharge instructions so one knows what to expect at home and knows not to over exert oneself.

4
★★★★☆

The staff at Parkview Community Hospital, from the receptionist to the highest ranked nurse, the radiologists and the anesthesiologists were all very professional. A special thanks to the nurse who held my hand while I was receiving a painful shot before surgery.

The nurses of the 1st and 3rd floor who took care of me after surgery were compassionate, caring and kind. The nurses I could hear treating other patients were also excellent and did not once lose their patience, even when some patients were demanding.

The hospital was very clean, the food of regular hospital quality.

An area that could use improvement: Give better discharge instructions so one knows what to expect at home and knows not to over exert oneself.

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NWow. Worst and unproffesional hole in the wall lame excuse for a hospital with the worst staff incuding receptionist I have ever seen. They will milk you for anything they can and hile people are sick and dying they are plotting ways to make your situation worse. I dont know how they keep this twisted opperation running but they must be stopped. The most conieving one there is a doctor named Rochell this women is a racist and big on discrimination.

1
★☆☆☆☆

NWow. Worst and unproffesional hole in the wall lame excuse for a hospital with the worst staff incuding receptionist I have ever seen. They will milk you for anything they can and hile people are sick and dying they are plotting ways to make your situation worse. I dont know how they keep this twisted opperation running but they must be stopped. The most conieving one there is a doctor named Rochell this women is a racist and big on discrimination.

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Worst hospital you can ever go to. I would rate it 1/2 to no stars. They didn't care about my mother who was in pain and exhausted after the surgery. Though the doctors did an excellent job, most of the nurses were lazy, careless and worked poorly, and the staff on the front desk had an awful attitude and they were absurdly strict. The hospital itself wasn't clean, and the rooms were extremely small and cluttered. I would never go to Parkview Community Hospital.??

1
★☆☆☆☆

Worst hospital you can ever go to. I would rate it 1/2 to no stars. They didn't care about my mother who was in pain and exhausted after the surgery. Though the doctors did an excellent job, most of the nurses were lazy, careless and worked poorly, and the staff on the front desk had an awful attitude and they were absurdly strict. The hospital itself wasn't clean, and the rooms were extremely small and cluttered. I would never go to Parkview Community Hospital.??

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Be glad your only experience was in having been treated "mean"!
My son, age 43, a Manic Bipolar patient, on medications under physician care, was taken to Parkview by paramedics for over-dose of his meds. Paramedics AND Fire Dept. assessed him as; a 5150 patient, probable over-dose, Altered state of consciousness, eyes; fixed-pin point, skin; pale ashen, speech inappropriate"... ALL indicators of an over-dose! Parkview diagnosed him as; VIRAL BRONCHITIS & gave him anti-biotics (which have NO effect on viral conditions anyway) Normal blood gases range is 83-108 (for Toxicity) My son's was "56"! They did NOT call his physician, did NOT use anti-narcotic procedures & RELEASED him in a heavy state of STUPOR. He was sent home via ambulance with hosp. stating he qualified for this transport as "medically necessary"! A short while after rerturning home, he attemped to eat a food product & choked to death, falling dead at my feet as I tried to assist... On EVERY page of hosp. medical record, requiring patient signature, the hosp. enrtry read: "Patient unable to sign"! From "Bronchitis"??! By not employing anti narcotic measures or keeping him over-night for observation, Parkview Hosp. caused my son's death...Nurse James Onell told me by phone, they couldn't keep him, they needed the bed!!
BEWARE using this hospital! You "may not" get to live ~~~

1
★☆☆☆☆

Be glad your only experience was in having been treated "mean"!
My son, age 43, a Manic Bipolar patient, on medications under physician care, was taken to Parkview by paramedics for over-dose of his meds. Paramedics AND Fire Dept. assessed him as; a 5150 patient, probable over-dose, Altered state of consciousness, eyes; fixed-pin point, skin; pale ashen, speech inappropriate"... ALL indicators of an over-dose! Parkview diagnosed him as; VIRAL BRONCHITIS & gave him anti-biotics (which have NO effect on viral conditions anyway) Normal blood gases range is 83-108 (for Toxicity) My son's was "56"! They did NOT call his physician, did NOT use anti-narcotic procedures & RELEASED him in a heavy state of STUPOR. He was sent home via ambulance with hosp. stating he qualified for this transport as "medically necessary"! A short while after rerturning home, he attemped to eat a food product & choked to death, falling dead at my feet as I tried to assist... On EVERY page of hosp. medical record, requiring patient signature, the hosp. enrtry read: "Patient unable to sign"! From "Bronchitis"??! By not employing anti narcotic measures or keeping him over-night for observation, Parkview Hosp. caused my son's death...Nurse James Onell told me by phone, they couldn't keep him, they needed the bed!!
BEWARE using this hospital! You "may not" get to live ~~~

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As a patient, I was treated very mean. The physician on duty was not attentive and did not pay any attention to my complaint. I was discharged and the problem wasn't solved. I did my own investigation on this physician and was shocked to learn he is practicing as a Emergency Roomy Physician without license. Patients lives are at risk and Parkview is not doing anything about it. The physician name is Dr. Geron F. Sheppard. I believe an investigation should take place as soon as possible.

1
★☆☆☆☆

As a patient, I was treated very mean. The physician on duty was not attentive and did not pay any attention to my complaint. I was discharged and the problem wasn't solved. I did my own investigation on this physician and was shocked to learn he is practicing as a Emergency Roomy Physician without license. Patients lives are at risk and Parkview is not doing anything about it. The physician name is Dr. Geron F. Sheppard. I believe an investigation should take place as soon as possible.

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My sister had a baby at Parkview a month ago. I was there for the entire delivery process. Our nurse was very kind and allowed my sister's husband, our mom, and myself to stay in the room (one more person than is allowed). There was a reclining chair for the dad and one other VERY uncomfortable chair in the room (that my mom used). The staff was fine. My only complaint would be that my they wound up busting into the room (we were sleeping) and gave my sister a shot to stop the contractions, a few nurses were coming in and out and only speaking to each other--obviously something was wrong. What bothered me is that no one was saying what was wrong (that the baby's heart rate was dropping dangerously low). They were just rushing around and saying to call the doctor and taking readings and such. Of course I understand that they have a job to do. I just seemed that they almost thought that it was so bad that they didn't know what to say and they didn't want to scare anyone. But NOT saying anything was very very scary. I just wish they would have been more communicative. My sister wound up having a cesarean. Everything was fine. The other complaint is that they are sooo strict on family visitors. Two at a time. The waiting room is extremely uncomfortable. They couldn't be clearer in saying that they really don't want you to have visitors. You also have to share the room with another patient with a baby and your husband can't stay the night. That would be the worst part for me. Overall, the hospital atmosphere and rules sucked, but the staff was nice.

PROS: Kind staff
CONS: Not accomodating to guests. Husband can't stay the night with you. Very st

3
★★★☆☆

My sister had a baby at Parkview a month ago. I was there for the entire delivery process. Our nurse was very kind and allowed my sister's husband, our mom, and myself to stay in the room (one more person than is allowed). There was a reclining chair for the dad and one other VERY uncomfortable chair in the room (that my mom used). The staff was fine. My only complaint would be that my they wound up busting into the room (we were sleeping) and gave my sister a shot to stop the contractions, a few nurses were coming in and out and only speaking to each other--obviously something was wrong. What bothered me is that no one was saying what was wrong (that the baby's heart rate was dropping dangerously low). They were just rushing around and saying to call the doctor and taking readings and such. Of course I understand that they have a job to do. I just seemed that they almost thought that it was so bad that they didn't know what to say and they didn't want to scare anyone. But NOT saying anything was very very scary. I just wish they would have been more communicative. My sister wound up having a cesarean. Everything was fine. The other complaint is that they are sooo strict on family visitors. Two at a time. The waiting room is extremely uncomfortable. They couldn't be clearer in saying that they really don't want you to have visitors. You also have to share the room with another patient with a baby and your husband can't stay the night. That would be the worst part for me. Overall, the hospital atmosphere and rules sucked, but the staff was nice.

PROS: Kind staff
CONS: Not accomodating to guests. Husband can't stay the night with you. Very st

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