Sutton Swim School

★★★☆☆
  • 10455 Bandley Dr # 200

    Cupertino, CA 95014

    Map & Directions
  • 408-996-9800

About Sutton Swim School

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Sports & Recreation

Sports & Recreation
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3.2 5
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The swim Instructor was good. My child liked him (Jason). But, the adminstrative staff is very, very young, and therfor does not handle clients well during a problem. Recently, a child threw up in the pool. They only offered a half credit to parents who's childs' class was interupted. My problem was that I sent an email to complain, and then one of the owners called me back and just argued with me. Finally, he thretend to cancel my son's classes, which he actually did. Now I have a very unhappy son, and have a dispute with my credit card comapny over the charges. Even though my child liked his instructor, the lessons don't teach much as there is 4 pupils per instructor during the 30 minute class. My advise is to stick with the city pools and get instruction there.

1
★☆☆☆☆

The swim Instructor was good. My child liked him (Jason). But, the adminstrative staff is very, very young, and therfor does not handle clients well during a problem. Recently, a child threw up in the pool. They only offered a half credit to parents who's childs' class was interupted. My problem was that I sent an email to complain, and then one of the owners called me back and just argued with me. Finally, he thretend to cancel my son's classes, which he actually did. Now I have a very unhappy son, and have a dispute with my credit card comapny over the charges. Even though my child liked his instructor, the lessons don't teach much as there is 4 pupils per instructor during the 30 minute class. My advise is to stick with the city pools and get instruction there.

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The swim Instructor was good. My child liked him (Jason). But, the adminstrative staff is very, very young, and therfor does not handle clients well during a problem. Recently, a child threw up in the pool. They only offered a half credit to parents who's childs' class was interupted. My problem was that I sent an email to complain, and then one of the owners called me back and just argued with me. Finally, he thretend to cancel my son's classes, which he actually did. Now I have a very unhappy son, and have a dispute with my credit card comapny over the charges. Even though my child liked his instructor, the lessons don't teach much as there is 4 pupils per instructor during the 30 minute class. My advise is to stick with the city pools and get instruction there.

0
★☆☆☆☆

The swim Instructor was good. My child liked him (Jason). But, the adminstrative staff is very, very young, and therfor does not handle clients well during a problem. Recently, a child threw up in the pool. They only offered a half credit to parents who's childs' class was interupted. My problem was that I sent an email to complain, and then one of the owners called me back and just argued with me. Finally, he thretend to cancel my son's classes, which he actually did. Now I have a very unhappy son, and have a dispute with my credit card comapny over the charges. Even though my child liked his instructor, the lessons don't teach much as there is 4 pupils per instructor during the 30 minute class. My advise is to stick with the city pools and get instruction there.

Pros: Indoor, heated

Cons: Young staff disrespectfull and rude

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This swim school was the best I've seen. My children have been enrolled since 2000 and are now gold level swimmers. Not only are the staff incredibly friendly and helpful, but they are also very knowledgeable about swimming in general. I would highly recommend this school. Much better than DACA or the Y, in all ways.

5
★★★★★

This swim school was the best I've seen. My children have been enrolled since 2000 and are now gold level swimmers. Not only are the staff incredibly friendly and helpful, but they are also very knowledgeable about swimming in general. I would highly recommend this school. Much better than DACA or the Y, in all ways.

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We enrolled our two preschoolers in classes there and were pleased with the quality of instruction and small class size. The whole place is very clean, and the staff is friendly. Our kids were both happy going there and we saw improvement in their swimming. We switched to the Y because we realized it would be very expensive to keep the two of them enrolled year-round.

4
★★★★☆

We enrolled our two preschoolers in classes there and were pleased with the quality of instruction and small class size. The whole place is very clean, and the staff is friendly. Our kids were both happy going there and we saw improvement in their swimming. We switched to the Y because we realized it would be very expensive to keep the two of them enrolled year-round.

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The Sutton Swim School facility is very new. The swimming pool is warm and indoors, and changing facilities are clean and convenient. Next to the pool, there is a viewing area with benches for parents to sit and watch their kids durning the half hour lesson. Staff members are friendly, helpful, and know their stuff. They do require a yearly registration fee and the classes are not cheap, but class sizes are small.

PROS: new facility
CONS: cost

5
★★★★★

The Sutton Swim School facility is very new. The swimming pool is warm and indoors, and changing facilities are clean and convenient. Next to the pool, there is a viewing area with benches for parents to sit and watch their kids durning the half hour lesson. Staff members are friendly, helpful, and know their stuff. They do require a yearly registration fee and the classes are not cheap, but class sizes are small.

PROS: new facility
CONS: cost

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