Coastal Kids

★★★☆☆
  • 25500 Rancho Niguel Rd 110

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-448-8821

About Coastal Kids

Hours
Monday through Friday 9:00 am to 5:00 pm
Reservations
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Health & Medical

Health & Medical
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Steven N. Abelowitz, MD

25500 Rancho Niguel Road Laguna Niguel, CA

3.0 2
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The dr's are ok but not good enough to deal with all of the troubles of the worst customer service from their front office and billing dept. Most times I call I am on hold for a minimum of 5 minutes, more than a few times hung up on and the process continues. When I finally get an answer usually from a rude receptionist she is cranky and not helpful, or just bitter. I ended up with a large bill that they never explained my insurance wouldn't cover. Every dr I have been too, explains to me "this isn't covered." This dr's office doesn't do that. Be careful!

1
★☆☆☆☆

The dr's are ok but not good enough to deal with all of the troubles of the worst customer service from their front office and billing dept. Most times I call I am on hold for a minimum of 5 minutes, more than a few times hung up on and the process continues. When I finally get an answer usually from a rude receptionist she is cranky and not helpful, or just bitter. I ended up with a large bill that they never explained my insurance wouldn't cover. Every dr I have been too, explains to me "this isn't covered." This dr's office doesn't do that. Be careful!

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I followed our pediatrician to this practice and so glad I did. The entire staff in the LN office is caring, patient and so great with the kids. They offer a sick and well room in an office FILLED with fun murals on every wall including the exam rooms. They offer 24 hour calls, weekend hours and offer some med in office.

5
★★★★★

I followed our pediatrician to this practice and so glad I did. The entire staff in the LN office is caring, patient and so great with the kids. They offer a sick and well room in an office FILLED with fun murals on every wall including the exam rooms. They offer 24 hour calls, weekend hours and offer some med in office.

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