Longo Lexus

★★★★☆
  • 3530 Peck Rd

    El Monte, CA 91731

    Map & Directions
  • 626-580-6200

About Longo Lexus

Hours
Sun 10am-8pm, Mon-Fri 9am-9pm, Sat 9am-8pm

Automotive

Automotive
More choices in El Monte:
Resultset_next

El Monte Honda

3464 N. Peck Road El Monte, CA

Resultset_next

Goudy Honda

1400 W Main St Alhambra, CA

3.5 10
Hi! Sign in to let us know how Longo Lexus was?
Write a Review
.

This was the worst experience I ever had when purchasing a car. The salesman lacked knowledge of basic vehicle notions, and was eyeing the door for another customer. When the other customer stepped in (appears the salesperson helped him before) Longo Salesman asked us to wait. We waited about thirty minutes and an associate of him came by. This one was even less prepared to sell a car and he was not even licensed as a salesperson. We spend another 5 minutes and we left.

1
★☆☆☆☆

This was the worst experience I ever had when purchasing a car. The salesman lacked knowledge of basic vehicle notions, and was eyeing the door for another customer. When the other customer stepped in (appears the salesperson helped him before) Longo Salesman asked us to wait. We waited about thirty minutes and an associate of him came by. This one was even less prepared to sell a car and he was not even licensed as a salesperson. We spend another 5 minutes and we left.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We purchased our car here and have been very satisfied. We continue to bring our car here for its regular checkups and they have a state of the art facility that you can sit and watch your car being worked on. Coffee and pastries are usually available for free. However, if you call ahead to make your appointment you can arrange to have a loaner car so you don't have to sit there.

5
★★★★★

We purchased our car here and have been very satisfied. We continue to bring our car here for its regular checkups and they have a state of the art facility that you can sit and watch your car being worked on. Coffee and pastries are usually available for free. However, if you call ahead to make your appointment you can arrange to have a loaner car so you don't have to sit there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Logo Lexus was a great experience for us! Definitely the place to go if you want a low pressure sale!

I am a first time Lexus owner. We wanted the Murano, but glad we held off. I spent a week calling around to many, many, many Lexus Dealers (12 total). I had it narrowed down to just a few where I thought the price would be right. The night before I was going to buy, I decided to call one more dealer (Longo Lexus) and glad I did. Mark, a very nice guy (moves in slow-speed) was very professional as he actually e-mailed me the MSRP Label with all of the itemized standard equipment and options. He hand wrote the invoice price, the discount and his sales price! What a novelty, why don?t the rest of the bone heads out there do that! He was the only dealer to do this for me. I wanted to go a little lower and he told me call him on Saturday. Instead, I drove over 60 miles to Longo and was there when they opened and he was a bit shocked, but he knew I was there to buy.

The RX350 we wanted was down in the underground storage (very cool) and my wife did not like the color. She fell in love with the Pebble Beach Truffle Mica. We went upstairs, crunched a few numbers and bam, an easy deal without all of the vein busting haggling. We purchased the extra protective coating and we went to lunch, came back and the car was filled up, and in shiny showroom condition.

Rony was excellent and helped with the transaction. He showed us the cars, explained featured, took care of the prep, spent a generous amount of time explaining the features, Navigation, etc. Bottom line: He did not rush us!!!

I am a tough customer (25 years in the Military) and generally hate car salesman as a rule... These guys are top notch & I recommend Longo Lexus (Penske Company) to anyone.

The Lexus experience was actually fun for us and I believe that I may be a Lexus owner for Life!! What a beautiful car:)

2
★★★★★

Logo Lexus was a great experience for us! Definitely the place to go if you want a low pressure sale!

I am a first time Lexus owner. We wanted the Murano, but glad we held off. I spent a week calling around to many, many, many Lexus Dealers (12 total). I had it narrowed down to just a few where I thought the price would be right. The night before I was going to buy, I decided to call one more dealer (Longo Lexus) and glad I did. Mark, a very nice guy (moves in slow-speed) was very professional as he actually e-mailed me the MSRP Label with all of the itemized standard equipment and options. He hand wrote the invoice price, the discount and his sales price! What a novelty, why don?t the rest of the bone heads out there do that! He was the only dealer to do this for me. I wanted to go a little lower and he told me call him on Saturday. Instead, I drove over 60 miles to Longo and was there when they opened and he was a bit shocked, but he knew I was there to buy.

The RX350 we wanted was down in the underground storage (very cool) and my wife did not like the color. She fell in love with the Pebble Beach Truffle Mica. We went upstairs, crunched a few numbers and bam, an easy deal without all of the vein busting haggling. We purchased the extra protective coating and we went to lunch, came back and the car was filled up, and in shiny showroom condition.

Rony was excellent and helped with the transaction. He showed us the cars, explained featured, took care of the prep, spent a generous amount of time explaining the features, Navigation, etc. Bottom line: He did not rush us!!!

I am a tough customer (25 years in the Military) and generally hate car salesman as a rule... These guys are top notch & I recommend Longo Lexus (Penske Company) to anyone.

The Lexus experience was actually fun for us and I believe that I may be a Lexus owner for Life!! What a beautiful car:)

Pros: Large Show Room, cool underground storage, nice service center & gift shop

Cons: None

.

Longo Lexus is the place to go! We bought our Lexus here and had a wonderful experience! No pushy sales people, just a nice, easy transaction. We traded in our car and got a new GS 350 without much hassle. Just the car experience you would want!

5
★★★★★

Longo Lexus is the place to go! We bought our Lexus here and had a wonderful experience! No pushy sales people, just a nice, easy transaction. We traded in our car and got a new GS 350 without much hassle. Just the car experience you would want!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't get me wrong. Lexus is an excellent car, but this dealer is the worst. The salesmen just ignored you and you have to beg them to sell you a car. I went there a few times in the past years and hoped they would change their attitudes as time past. No luck. Last time I went there was a month ago and I got the same treatment. No one to greet you;no one to answer your questions. I asked for a brochure and they just said 'go to the internet'. Never go back to this dealer again.

0
★☆☆☆☆

Don't get me wrong. Lexus is an excellent car, but this dealer is the worst. The salesmen just ignored you and you have to beg them to sell you a car. I went there a few times in the past years and hoped they would change their attitudes as time past. No luck. Last time I went there was a month ago and I got the same treatment. No one to greet you;no one to answer your questions. I asked for a brochure and they just said 'go to the internet'. Never go back to this dealer again.

Pros: large selection of cars

Cons: bad attitude

.

family bought some cars here. good enough to return but they could improve in some areas compared to other dealers we have dealed with in the past. we like lexus though.

1
★★★☆☆

family bought some cars here. good enough to return but they could improve in some areas compared to other dealers we have dealed with in the past. we like lexus though.

Pros: great automobiles

Cons: negotiations can take a long time

.

Took my Lexus there for some service issues and not only did they give me a car they fixed it for free. Very nice people.

2
★★★★☆

Took my Lexus there for some service issues and not only did they give me a car they fixed it for free. Very nice people.

Pros: Service

.

This is the only place to buy a car. I purchased by RX 300 in 2000 and the purchase and service has been nothing short of outstanding. It is apparent they want my business for the rest of my life. Fast and courteous service agents. Reasonable costs for service. And, on two occasions they adjusted repairs for things that wore out that they said should not wear out. Looking to buy a car, and have it serviced .. this is the place to go. None like. (BTW - we also have an Audi TT from Rusnak in Pasadena - totally opposite experience).

PROS: Great car ... easy transaction .. fabulous service
CONS: None

5
★★★★★

This is the only place to buy a car. I purchased by RX 300 in 2000 and the purchase and service has been nothing short of outstanding. It is apparent they want my business for the rest of my life. Fast and courteous service agents. Reasonable costs for service. And, on two occasions they adjusted repairs for things that wore out that they said should not wear out. Looking to buy a car, and have it serviced .. this is the place to go. None like. (BTW - we also have an Audi TT from Rusnak in Pasadena - totally opposite experience).

PROS: Great car ... easy transaction .. fabulous service
CONS: None

Was this review helpful to you?
Ratings_icons Ratings_icons

.

worst dealer to purchase a car from. terrible services, and pricing is ok. i would never come back again. very unprofessional.

0
★☆☆☆☆

worst dealer to purchase a car from. terrible services, and pricing is ok. i would never come back again. very unprofessional.

Pros: good price when you deal with asian saleman

Cons: don't go back for service, they'll make excuses and would never fix your car. or fix it but won't work right.

.

From the time I first window-shopped for my husband's birthday present to the day he finally picked up his new Lexus and drove it home from the L.A. area, we were treated so well by the Lexus sales team at Longo Lexus. They were easy to negotiate with and very pleasant. Most of the negotiations were made over the phone and via e-mail and they returned calls and e-mails quickly. The money we saved buying through this dealership vs. a local one such as Lexus of Stevens Creek(also owned by Longo Lexus)more than covered the travel costs.

5
★★★★★

From the time I first window-shopped for my husband's birthday present to the day he finally picked up his new Lexus and drove it home from the L.A. area, we were treated so well by the Lexus sales team at Longo Lexus. They were easy to negotiate with and very pleasant. Most of the negotiations were made over the phone and via e-mail and they returned calls and e-mails quickly. The money we saved buying through this dealership vs. a local one such as Lexus of Stevens Creek(also owned by Longo Lexus)more than covered the travel costs.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Longo Lexus, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review