Carpenter Animal Hospital

★★★★☆
  • 7515 Carpenter Fire Station Rd

    Cary, NC 27519

    Map & Directions
  • 919-469-7387

About Carpenter Animal Hospital

Categories
Hours
Monday-Friday: 7:30 am until 6:00 pm Saturday: 8:00 am until 1:00 pm Sunday: 5:00 pm until 6:00 pm (boarding pick-up only)

Pets & Animals

Pets & Animals
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Couldn't believe what a kind and compassionate vets office this is!! It is the new go to vets office I will be using for all my animals needs! Dr. Hodges is wonderful! Love that they are knowledgeable in all kinds of small animals as well

3
★★★★★

Couldn't believe what a kind and compassionate vets office this is!! It is the new go to vets office I will be using for all my animals needs! Dr. Hodges is wonderful! Love that they are knowledgeable in all kinds of small animals as well

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I first met Dr. Hodges two years ago when I moved back to the Raleigh area after 10 years living in the NC mountains. My dog (Snoop), was 12 yrs old at the time, had a horrible skin condition, and was completely miserable. I took

3
★★★★★

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I first met Dr. Hodges two years ago when I moved back to the Raleigh area after 10 years living in the NC mountains. My dog (Snoop), was 12 yrs old at the time, had a horrible skin condition, and was completely miserable. I took

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Dr. Hodges and his staff are wonderful! They are always friendly and willing to do whatever is necessary for pets in need. Hope Animal Rescue is so thankful for the amazing people at Carpenter Animal Hospital and HIGHLY recommends them to

3
★★★★★

Dr. Hodges and his staff are wonderful! They are always friendly and willing to do whatever is necessary for pets in need. Hope Animal Rescue is so thankful for the amazing people at Carpenter Animal Hospital and HIGHLY recommends them to

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I have been to quite a few Veterinary Hospitals in the triangle area looking for an honest, competent, caring group of doctors. I finally found that in Dr. Hodges and his team. I have taken quite a few different animals to see this group

3
★★★★★

I have been to quite a few Veterinary Hospitals in the triangle area looking for an honest, competent, caring group of doctors. I finally found that in Dr. Hodges and his team. I have taken quite a few different animals to see this group

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I absolutely love Dr. Hodges and the wonderful staff at Carpenter Animal Hospital. I have been taking my three dogs there for over a year now, and couldn't be happier with the compassion and care they not only give to my babies, but

3
★★★★★

I absolutely love Dr. Hodges and the wonderful staff at Carpenter Animal Hospital. I have been taking my three dogs there for over a year now, and couldn't be happier with the compassion and care they not only give to my babies, but

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I am the director of Hope Animal Rescue in Durham and the wonderful people at Carpenter Animal Hospital have cared for our rescue dogs and cats for the last year. Our rescue has worked with many veterinarians and Carpenter is absolutely

3
★★★★★

I am the director of Hope Animal Rescue in Durham and the wonderful people at Carpenter Animal Hospital have cared for our rescue dogs and cats for the last year. Our rescue has worked with many veterinarians and Carpenter is absolutely

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HORRIBLE EXPERIENCE......After boarding our pet, she came home lethargic, confused and generally ill. Despite providing them with a two day old Veterinarian.clean bill of health together with proof of fworming/flea treatments, they took

3
★★★★★

HORRIBLE EXPERIENCE......After boarding our pet, she came home lethargic, confused and generally ill. Despite providing them with a two day old Veterinarian.clean bill of health together with proof of fworming/flea treatments, they took

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This is a price gauging clinic. I am beside myself after having to pay over $800 for immunizations, a fecal, a heartworm test and dewormers for my 3 dogs (one of which was a follow up for his 2nd round of boosters). In addition they gave

3
★★★★★

This is a price gauging clinic. I am beside myself after having to pay over $800 for immunizations, a fecal, a heartworm test and dewormers for my 3 dogs (one of which was a follow up for his 2nd round of boosters). In addition they gave

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Dr. Hodges and Dr. Pease have both provided healthcare for our dogs. We are grateful for their knowledge and patience. Our dogs, who need frequent care for various reasons, are in good hands! All of the veterinary technicians are very

3
★★★★★

Dr. Hodges and Dr. Pease have both provided healthcare for our dogs. We are grateful for their knowledge and patience. Our dogs, who need frequent care for various reasons, are in good hands! All of the veterinary technicians are very

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I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients care and his calm demeanor helps keeps patients (and

3
★★★★★

I am grateful for Dr. Hodges and his amazing team at Carpenter Animal Hospital and Pet Inn. Dr. Hodges is not only incredibly knowledgeable but also wise when it comes to his patients care and his calm demeanor helps keeps patients (and

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We love Carpenter Animal Hospital! We have been going there for over 5 years and through ownership changes and the addition of new doctors, the service has been excellent! They were especially helpful when our dog was diagnosed with

3
★★★★★

We love Carpenter Animal Hospital! We have been going there for over 5 years and through ownership changes and the addition of new doctors, the service has been excellent! They were especially helpful when our dog was diagnosed with

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I'm not sure why this listing says the Carpenter Animal Hospital is closed. It changed ownership a few months ago, but it if definitely open. The new owner, Dr. Hodges is fantastic! He is taking great care of my 18 year old cat. He's

3
★★★★★

I'm not sure why this listing says the Carpenter Animal Hospital is closed. It changed ownership a few months ago, but it if definitely open. The new owner, Dr. Hodges is fantastic! He is taking great care of my 18 year old cat. He's

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What a beautiful, clean facility with friendly, helpful staff. Dr. Hodges took excellent care of our dog and it was obvious how much cared for him. After our pups annual visit we took a tour of the boarding and daycare area. It was so much

3
★★★★★

What a beautiful, clean facility with friendly, helpful staff. Dr. Hodges took excellent care of our dog and it was obvious how much cared for him. After our pups annual visit we took a tour of the boarding and daycare area. It was so much

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I only have very positive things to say about Dr. Hodges and his staff. Fabulous vet and group of people. Very caring and knowledgeable and have been excellent caring for my two dogs. \r

3
★★★★★

I only have very positive things to say about Dr. Hodges and his staff. Fabulous vet and group of people. Very caring and knowledgeable and have been excellent caring for my two dogs. \r

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Doctor Hodges is great! Brought in my ferret and he took excellent care of him. He gave me all the options giving considerations to treatment as well as cost. Would definitely return here.

3
★★★★★

Doctor Hodges is great! Brought in my ferret and he took excellent care of him. He gave me all the options giving considerations to treatment as well as cost. Would definitely return here.

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I think these negative reviews are from when the hospital was owned by the previous vet. Dr. Hodges is wonderful. He takes great care of our cats. The staff at the front desk are nice and helpful. We are very happy at the practice.

3
★★★★★

I think these negative reviews are from when the hospital was owned by the previous vet. Dr. Hodges is wonderful. He takes great care of our cats. The staff at the front desk are nice and helpful. We are very happy at the practice.

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Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our pet ended up with an infection after we asked why she wasnt given an antibiotic after having surgery!!! Thank goodness there was another vet that actually cared that was able to give our pet some relief!!!

0
★☆☆☆☆

Absolutely the most non-compassionate vet I have ever met. Was very rude after asking questions about a previous visit, would'nt return phone calls after several requests and on top of all of that our pet ended up with an infection after we asked why she wasnt given an antibiotic after having surgery!!! Thank goodness there was another vet that actually cared that was able to give our pet some relief!!!

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We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contain him once he sees their building and once inside, he can't wait to get in the back room. Sometimes we think he enjoys the kennel more than he does our home...

2
★★★★☆

We've been taking our cats and dog to this vet since they opened. We've generally had great experiences. My dog (yellow lab) absolutely loves going to their kennel for boarding. I can barely contain him once he sees their building and once inside, he can't wait to get in the back room. Sometimes we think he enjoys the kennel more than he does our home...

Pros: Clean, courteous, professional, reasonable

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I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complaining that one didn't have the money. I will not go back!

0
★☆☆☆☆

I've been to this Vet a few times. It was do-able for vaccines. But, on my last visit I was in the exam room and actually overheard the employees and the Vet making fun of clients!!! And even complaining that one didn't have the money. I will not go back!

Pros: New

Cons: Vet and staff

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Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to sign an estimate for over $400. I had brought my records from my other vet with me but this vet wouldn?t or didn?t believe the vaccine history and bloodwork results. I waited over 30 minutes to actually get into the exam room and the front office lady was extremely dismissive and rude. I will not go back. I believe all the negative comments are true. What a shame?they are close to our house.

0
★☆☆☆☆

Very disappointed. I just moved here and went based on the printed reviews. The owner was rude to my child. Would not give me straight answers regarding my pets? medical issues and just wanted me to sign an estimate for over $400. I had brought my records from my other vet with me but this vet wouldn?t or didn?t believe the vaccine history and bloodwork results. I waited over 30 minutes to actually get into the exam room and the front office lady was extremely dismissive and rude. I will not go back. I believe all the negative comments are true. What a shame?they are close to our house.

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I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just give you a number and you take your turn for service. Carpenter Animal Hospital cares and to prove it, my dog has never been happier. Each animal is given their private suite to spend the night versus a cage that most vets use. They are very responsive and will treat your animal if anything happens while they are boarding. I never have to worry about my pet while he is boarding or being seen there. And, day care! It's the greatest. My dog goes each and every day to play, be stimulated with other animals, and practice his obedience. Every morning, my pet is sitting at the back door waiting to go to ""school"". Dr. Griffith and Dr. Nichols are delightful and go the extra mile to make sure that all visits are comprehensive. I appreciate their follow-up apts too making sure that side effects of medications and treatments are successful. \r\n\r\nTheir facility is so clean and neat all the time. If for any reason you need help with your pet getting in and out of the car, they are there to help you. They care at Carpenter Animal Hospital.\r\n\r\nIt is a pleasure for me to write a nice review. I have owned 10 dogs in my lifetime and have seen vets come and go. I can honestly tell you from my animal ownership experience, that Carpenter rates 5-stars for service and integrity. My child loves it there!!!

2
★★★★★

I believe CAH is the greatest dog care/vets office/boarding facility in NW Cary. My dog cannot wait to get there for dog care/boarding/doctor visits. I moved from another state where vet clinics just give you a number and you take your turn for service. Carpenter Animal Hospital cares and to prove it, my dog has never been happier. Each animal is given their private suite to spend the night versus a cage that most vets use. They are very responsive and will treat your animal if anything happens while they are boarding. I never have to worry about my pet while he is boarding or being seen there. And, day care! It's the greatest. My dog goes each and every day to play, be stimulated with other animals, and practice his obedience. Every morning, my pet is sitting at the back door waiting to go to ""school"". Dr. Griffith and Dr. Nichols are delightful and go the extra mile to make sure that all visits are comprehensive. I appreciate their follow-up apts too making sure that side effects of medications and treatments are successful. \r\n\r\nTheir facility is so clean and neat all the time. If for any reason you need help with your pet getting in and out of the car, they are there to help you. They care at Carpenter Animal Hospital.\r\n\r\nIt is a pleasure for me to write a nice review. I have owned 10 dogs in my lifetime and have seen vets come and go. I can honestly tell you from my animal ownership experience, that Carpenter rates 5-stars for service and integrity. My child loves it there!!!

Pros: Great service, care, 5-star state of the art facility

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What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond business hours. She also came over to my house on her DAY OFF to help me with my wonderful, dog would unfortunately could not go on any longer. This is an animal loving facility. I am so thankful they have been able to help me for so many years. THANK YOU CARPENTER ANIMAL HOSPITAL!!

2
★★★★★

What a friendly and loving staff this hospital has. From the vets to technicians. My dogs have had excellent care and love for several years. I have received many phone calls from the vet beyond business hours. She also came over to my house on her DAY OFF to help me with my wonderful, dog would unfortunately could not go on any longer. This is an animal loving facility. I am so thankful they have been able to help me for so many years. THANK YOU CARPENTER ANIMAL HOSPITAL!!

Pros: LOVE IT!!!!!!

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I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! She explained everything to me, why it was needed. I was concerned about cost with the boarding fees and Christmas time. I was given an estimate at the beginning of my appointment and the total cost was the same! When picking up my pets I spoke to one of the people who provided their care, they gave me a report card and told me about their time there. They were dirty from playing, but I did not ask for bath. From the looks of them they had a great time! My cat even ate while she was there! I cant comment on the two previous posts here, but I can say that I will be a long time customer here. I have since signed my dogs up for daycare. They start barking as soon as we turn onto the street that they are on! They run in the front door and everyone there knows who they are.

2
★★★★★

I boarded my two dogs and my cat over Christmas. They needed to have some vaccines updated, and since we just moved to town we saw the doctor there. I cant remember her name but she was so nice! She explained everything to me, why it was needed. I was concerned about cost with the boarding fees and Christmas time. I was given an estimate at the beginning of my appointment and the total cost was the same! When picking up my pets I spoke to one of the people who provided their care, they gave me a report card and told me about their time there. They were dirty from playing, but I did not ask for bath. From the looks of them they had a great time! My cat even ate while she was there! I cant comment on the two previous posts here, but I can say that I will be a long time customer here. I have since signed my dogs up for daycare. They start barking as soon as we turn onto the street that they are on! They run in the front door and everyone there knows who they are.

Pros: Kind, caring people

Cons: No Sunday pick up

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Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious eye infection and needed emergency eye surgery, not once, but twice! I even paid extra to have the animal caregivers spend more time with my dog. Had they been doing this, the eye infection should have never been allowed to reach such severity. My dog almost lost her eyesight had I not spent over $3,000 to have it repaired. And do you want to know what the receptionist behind the front desk said to me, don't worry, one of my dogs lost one of her eyes a few years back and she is doing just great! CAN YOU BELIEVE IT???? I was so distraught picking up my comatose dog because they had so heavily sedated her from her pain, and their lack of medical care, that I was speechless! I could not believe that such an establishment had allowed my healthy, happy dog to fall to such a state of pain and sadness. DO NOT BOARD YOUR ANIMALS HERE! BE WARNED!! They do not care for your animals as they say they do. There are plenty of other animal care facilities in the surrounding areas, PLEASE check them out before you board here.

0
★☆☆☆☆

Polished looks can be deceiving, trust me! I boarded my animal here while on vacation for one week. I took my dog in perfectly healthy and when I picked her up one week later she had such a serious eye infection and needed emergency eye surgery, not once, but twice! I even paid extra to have the animal caregivers spend more time with my dog. Had they been doing this, the eye infection should have never been allowed to reach such severity. My dog almost lost her eyesight had I not spent over $3,000 to have it repaired. And do you want to know what the receptionist behind the front desk said to me, don't worry, one of my dogs lost one of her eyes a few years back and she is doing just great! CAN YOU BELIEVE IT???? I was so distraught picking up my comatose dog because they had so heavily sedated her from her pain, and their lack of medical care, that I was speechless! I could not believe that such an establishment had allowed my healthy, happy dog to fall to such a state of pain and sadness. DO NOT BOARD YOUR ANIMALS HERE! BE WARNED!! They do not care for your animals as they say they do. There are plenty of other animal care facilities in the surrounding areas, PLEASE check them out before you board here.

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I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a time! How can you monitor all of them. And I was expected to pay for the wound care! Very upset by lack of compassion. Different staff told different stories of what happened too. Very dissappointed with vet as well.

0
★☆☆☆☆

I couldn't believe the similar comments. (I wish I saw this before I took my animal there) We boarded our dog and she was bitten also! I guess they take all the animals out at once, sometimes 10 at a time! How can you monitor all of them. And I was expected to pay for the wound care! Very upset by lack of compassion. Different staff told different stories of what happened too. Very dissappointed with vet as well.

Pros: Beautiful and clean facility

Cons: Boarding staff and care of animals

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We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by another dog during the evening walk. The kennel employee indicated that our dog was fine and that the dog that bit him was a puppy. She indicated that the vet would look at the dog the next morning and call us. We received no call the next day. We called the vet. The vet told us that she left us a message. It turns out that she called one of our emergency contacts; she did not call us. The vet showed no empathy and no remorse about the incident. In fact, the vet closed the conversation by telling us that we were monetarily responsible for the medical care our dog received. The vet also indicated that our dog was not bitten by a puppy. We called some of our neighbors and asked them to check up on our dog. They both received inconsistent stories about how the incident occurred. When we finally picked up our dog, it was obvious that our dog was bitten by a very large dog. There were four puncture wounds near our dog's neck. Again, none of the staff could give a clear story of how our dog was bitten. The vet did not even come out to talk to us. The kennel gave us a discount, however, they showed little care or compassion. We will never board our dog at this kennel again.

0
★☆☆☆☆

We recently boarded our dog for an 11 day vacation on the west coast. A few days into the trip, we received a call from the kennel indicating that our 11 year old Bichon Frise had been bitten by another dog during the evening walk. The kennel employee indicated that our dog was fine and that the dog that bit him was a puppy. She indicated that the vet would look at the dog the next morning and call us. We received no call the next day. We called the vet. The vet told us that she left us a message. It turns out that she called one of our emergency contacts; she did not call us. The vet showed no empathy and no remorse about the incident. In fact, the vet closed the conversation by telling us that we were monetarily responsible for the medical care our dog received. The vet also indicated that our dog was not bitten by a puppy. We called some of our neighbors and asked them to check up on our dog. They both received inconsistent stories about how the incident occurred. When we finally picked up our dog, it was obvious that our dog was bitten by a very large dog. There were four puncture wounds near our dog's neck. Again, none of the staff could give a clear story of how our dog was bitten. The vet did not even come out to talk to us. The kennel gave us a discount, however, they showed little care or compassion. We will never board our dog at this kennel again.

Pros: Brand new facility; conveniently located to many west Cary communities

Cons: Safety concerns for small dogs; uncaring vet

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My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have had yearly office visits and the vet was great! For once a vet did not try to sell me a bunch of procedures or lecture me on all of the preventative medicine they could do. I would highly recommend this for anyone in Cary!

2
★★★★★

My dog loved being boarded here! Also, the boarding area for cats was the best I have ever seen. All office procedures went smoothly and had no problems with staff or policies. Both my animals have had yearly office visits and the vet was great! For once a vet did not try to sell me a bunch of procedures or lecture me on all of the preventative medicine they could do. I would highly recommend this for anyone in Cary!

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Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, even for check-ups or visits to the kennel. They also provide a wonderful daycare service. We highly recommend Carpenter Animal Hospital.

2
★★★★★

Carpenter is fantastic! They treat our dog like he is part of the family. The service is very personal and professional. It is very clear that they truly love animals. Our dog loves going there, even for check-ups or visits to the kennel. They also provide a wonderful daycare service. We highly recommend Carpenter Animal Hospital.

Pros: great vet, great staff, very nice facility

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I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I transferred my puppy's care to Carpenter about 1 1/2 years ago and have been very happy there. My dog goes there for daycare at least once per week, we use vet services, and we board him there. They have always been very caring and attentive. I have only had one problem (computer issue with new employee) and it was resolved immediately. The prices have been similar to what I paid at the other vet. I would be willing to pay a little more for the convenience of having such loving staff so close to home. I feel very comfortable having him there and HE LOVES IT! He pulls me in and I have to drag him out.\r\n

2
★★★★★

I am surprised that others have had problems at Carpenter. I first took my puppy to another vet, also in Cary, and was dissatisfied with the impersonal service and long distance from my home. I transferred my puppy's care to Carpenter about 1 1/2 years ago and have been very happy there. My dog goes there for daycare at least once per week, we use vet services, and we board him there. They have always been very caring and attentive. I have only had one problem (computer issue with new employee) and it was resolved immediately. The prices have been similar to what I paid at the other vet. I would be willing to pay a little more for the convenience of having such loving staff so close to home. I feel very comfortable having him there and HE LOVES IT! He pulls me in and I have to drag him out.\r\n

Pros: loving staff

Cons: not open longer hours on Saturday (closes at 12)

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On the first visit the staff was very un-organized and in-experienced. The vet was strange in conversation and almost seemed depressed. She was un-sure of my pets previous medical condition and didn't even spend anytime discussing her condition. She just wanted to spend my money even when my cat wasn't due for anything. I've owned animals my whole life (I'm 65) and never experienced this. The hospital itself is beautiful but I agree with the other comments....do not go.

0
★☆☆☆☆

On the first visit the staff was very un-organized and in-experienced. The vet was strange in conversation and almost seemed depressed. She was un-sure of my pets previous medical condition and didn't even spend anytime discussing her condition. She just wanted to spend my money even when my cat wasn't due for anything. I've owned animals my whole life (I'm 65) and never experienced this. The hospital itself is beautiful but I agree with the other comments....do not go.

Cons: vet and staff

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Office manager is a joke. Vet is unqualified to practice. My dog got hurt while boarding and they tried to imply it was my dogs fault.

0
★☆☆☆☆

Office manager is a joke. Vet is unqualified to practice. My dog got hurt while boarding and they tried to imply it was my dogs fault.

Pros: facility

Cons: Vet

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When I brought my dog to the Vet she said I needed all these tests done...to a total of $400.00. I agreed because I needed to help my dog. Then the Vet didin't know or couldn't understand the results of the X-rays and bloodwork. So, she had to send them to the North Carolina State Vet School...I am still waiting. In the meantime my dog was getting worse. So, I went to another Vet, spent more $ and got the help I needed and the meds my dog needed. I will never go to this vet again. The frontdesk staff was also rude when I called for answers. The only thing good is the lobby.

0
★☆☆☆☆

When I brought my dog to the Vet she said I needed all these tests done...to a total of $400.00. I agreed because I needed to help my dog. Then the Vet didin't know or couldn't understand the results of the X-rays and bloodwork. So, she had to send them to the North Carolina State Vet School...I am still waiting. In the meantime my dog was getting worse. So, I went to another Vet, spent more $ and got the help I needed and the meds my dog needed. I will never go to this vet again. The frontdesk staff was also rude when I called for answers. The only thing good is the lobby.

Pros: New construction- clean lobby and rooms

Cons: The Veterinarian

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These vets and their employees seem to be lacking any knowledge on how to run a business. They charge too much for basic services and the person at the front desk does no t know anything about the office or the animals in it's care.

0
★☆☆☆☆

These vets and their employees seem to be lacking any knowledge on how to run a business. They charge too much for basic services and the person at the front desk does no t know anything about the office or the animals in it's care.

Pros: Parking

Cons: Veterinarian, Office staff, Cost of Services

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My dog was boarding at Carpenter Animal Hospital from 12/15/07 until 12/24/07. During that time I never received any calls letting me know that there was an issue. So assuming all was good I went to pick up my dog on the 24th at noon as scheduled. The cashier acted a little strange when she pulled up my account on the pc screen and then told me to wait and someone would be with me shortly. A woman came out from the back 10 minutes later and began to tell me that my dog was involved in a fight. She said that it was the other dogs fault and that the other dog was known to be aggressive. It is neglegence to place a known aggressive dog in the company of other dogs. She said my dog had a small puncture wound and he had been treated and he was fine. This incident has affected him greatly. The office manager showed no compassion for my concern, and was unwilling to reason. They made me pay the bill before they brought my dog out. Dogs are part of the family, you would not send your child to daycare and accept the fact that they received 10 puncture wounds while you were away. His wounds are very bad and our dog is tramatized now. Beware!

0
★☆☆☆☆

My dog was boarding at Carpenter Animal Hospital from 12/15/07 until 12/24/07. During that time I never received any calls letting me know that there was an issue. So assuming all was good I went to pick up my dog on the 24th at noon as scheduled. The cashier acted a little strange when she pulled up my account on the pc screen and then told me to wait and someone would be with me shortly. A woman came out from the back 10 minutes later and began to tell me that my dog was involved in a fight. She said that it was the other dogs fault and that the other dog was known to be aggressive. It is neglegence to place a known aggressive dog in the company of other dogs. She said my dog had a small puncture wound and he had been treated and he was fine. This incident has affected him greatly. The office manager showed no compassion for my concern, and was unwilling to reason. They made me pay the bill before they brought my dog out. Dogs are part of the family, you would not send your child to daycare and accept the fact that they received 10 puncture wounds while you were away. His wounds are very bad and our dog is tramatized now. Beware!

Pros: Just because it looks pretty dont trust it

Cons: High price for no compassion

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I've had my dog boarded for the past five years at several places in the triangle, but this place wanted me to have several exams which was never ever required at other places. I refused the butt exam (this site will not let me say the a n a l exam )and the heartworm test not because I did not want to have it done, but just on the principle that it be required to have him boarded. The counter persons are very nice, so I do feel bad that they have to follow the company policy.\r\nThey made me look for another boarder within an hour and if you ever had to look for a boarding kennel on July 3rd you know how difficult it is. Anyway, I hate being negative and want to send all of you pet owners to Town and Country in Apex. They actually stayed an hour past their closing time waiting for me.\r\n\r\nBy the way Carpenter Animal hospital charged me $50 for cancelling, which they can shove it up where the sun don't shine.\r\n\r\nJohn

0
★☆☆☆☆

I've had my dog boarded for the past five years at several places in the triangle, but this place wanted me to have several exams which was never ever required at other places. I refused the butt exam (this site will not let me say the a n a l exam )and the heartworm test not because I did not want to have it done, but just on the principle that it be required to have him boarded. The counter persons are very nice, so I do feel bad that they have to follow the company policy.\r\nThey made me look for another boarder within an hour and if you ever had to look for a boarding kennel on July 3rd you know how difficult it is. Anyway, I hate being negative and want to send all of you pet owners to Town and Country in Apex. They actually stayed an hour past their closing time waiting for me.\r\n\r\nBy the way Carpenter Animal hospital charged me $50 for cancelling, which they can shove it up where the sun don't shine.\r\n\r\nJohn

Pros: location

Cons: bad poicies

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Our 15 yo half-manx cat was acting terribly sick, and the wonderful staff took Stumpy in immediately. Not waiting was a welcome change, especially when you have a sick cat! The staff was thorough and very nuturing, giving great attention to detail. We also enjoyed that it was less than a half mile from our home in Cary Park...again, if you've ever traveled with a cat, you know how fantastic this is. the facility was clean, and modern, easy to find and park! Im transferring my cat's records to this fantastic vet!

2
★★★★★

Our 15 yo half-manx cat was acting terribly sick, and the wonderful staff took Stumpy in immediately. Not waiting was a welcome change, especially when you have a sick cat! The staff was thorough and very nuturing, giving great attention to detail. We also enjoyed that it was less than a half mile from our home in Cary Park...again, if you've ever traveled with a cat, you know how fantastic this is. the facility was clean, and modern, easy to find and park! Im transferring my cat's records to this fantastic vet!

Pros: Parking, Care, Location, Price

Cons: Nearby Construction (not their fault)

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