Waste Industries

★★★★★
  • 3741 Conquest Dr

    Garner, NC 27529

    Map & Directions
  • 919-662-7100

About Waste Industries

Hours
Mon-Fri 7:30am-5pm

Communications & Utilities

Communications & Utilities
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Their trash pickup service is great and never miss a day. Here is my problem: My HOA sent out an e-mail to let us know that Brock's offers a discount to members of HOA. but you have to call and ask for it. I called during business

3
★★★★★

Their trash pickup service is great and never miss a day. Here is my problem: My HOA sent out an e-mail to let us know that Brock's offers a discount to members of HOA. but you have to call and ask for it. I called during business

.

I am still in shock at the poor customer service that I have received, not to mention the rude lady on the other end. I have been a customer for 3 years and have always had a problem with their billing. I agree with the previous poster

3
★★★★★

I am still in shock at the poor customer service that I have received, not to mention the rude lady on the other end. I have been a customer for 3 years and have always had a problem with their billing. I agree with the previous poster

.

The Brocks trash fairy delivered my can the morning after I called them which was on a Wednesday and came and picked up my trash that Thursday no charge. Gave the 1st month free! Small, local company. When I asked about a contract, Mr. Brock said "A handshake will do." And as a small business owner myself, I really appreciate the direct contact these guys provide.
So if you have something negative to say about my trash guys....SHOVE IT!

2
★★★★★

The Brocks trash fairy delivered my can the morning after I called them which was on a Wednesday and came and picked up my trash that Thursday no charge. Gave the 1st month free! Small, local company. When I asked about a contract, Mr. Brock said "A handshake will do." And as a small business owner myself, I really appreciate the direct contact these guys provide.
So if you have something negative to say about my trash guys....SHOVE IT!

Pros: Always on time!!! Prices are LOW! And now they recycle!!

Cons: NONE

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We have received great service from Brocks. I'm not sure what that other reviewer was crying about. I suppose some people just like to whine about whatever they can... nation of whiners.

2
★★★★★

We have received great service from Brocks. I'm not sure what that other reviewer was crying about. I suppose some people just like to whine about whatever they can... nation of whiners.

Pros: Pick up my trash every week and remind me when holiday pickup will be changed

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Company did not pick up trash this Monday (they have been paid to do this). They left a note to call contact them, however they NEVER pick up the phone. I am firing Brocks and going w/ Republic. I do not recommend you use this company. They do not even have account numbers on their invoices so they probably misapplied my payment. But since they don't answer/return calls my garbage continues to pile up.
Thanks for nothing Brock's! Wish I could give zero stars because they do not even deserve one!

0
★☆☆☆☆

Company did not pick up trash this Monday (they have been paid to do this). They left a note to call contact them, however they NEVER pick up the phone. I am firing Brocks and going w/ Republic. I do not recommend you use this company. They do not even have account numbers on their invoices so they probably misapplied my payment. But since they don't answer/return calls my garbage continues to pile up.
Thanks for nothing Brock's! Wish I could give zero stars because they do not even deserve one!

 

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