Roto Rooter Plumbing & Drain Service

★★★★☆
29.8118 -95.465
Map and Directions to Roto Rooter Plumbing & Drain Service

713-666-3695

2500 Central Pkwy Ste D

Houston, TX

77092

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About Roto Rooter Plumbing & Drain Service

Categories
  • Plumbers
Details
  • Septic Tanks

Home Construction & Remodeling

Home Construction & Remodeling
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Reviews 1 - 18 of 18.
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These people charged me $245 to clear out my pipe part of the way. 45 min later they wanted to charge another $150 to finish! I said I would rather replace the sewage pipe. They said they could have their plumber give me an estimate for $81! I told them I would find someone for a free estimate. They claimed no one gives free estimates. Five min. later I had two apts for FREE estimates!

1
★☆☆☆☆

These people charged me $245 to clear out my pipe part of the way. 45 min later they wanted to charge another $150 to finish! I said I would rather replace the sewage pipe. They said they could have their plumber give me an estimate for $81! I told them I would find someone for a free estimate. They claimed no one gives free estimates. Five min. later I had two apts for FREE estimates!

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.

Never showed up! Set up an appointment in advance, called to confirm an hour before. Never showed up, didn't answer phone when I called to find out if they were on the way. If they didn't want to do the job, they should have said so when I called to confirm the appointment.

1
★☆☆☆☆

Never showed up! Set up an appointment in advance, called to confirm an hour before. Never showed up, didn't answer phone when I called to find out if they were on the way. If they didn't want to do the job, they should have said so when I called to confirm the appointment.

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Our kitchen sink needed to be replaced. After trying to do it ourselves, we quickly realized that it was out of our league. So I went to Angie's List (where we have an account) and searched for plumbers. Roto-Rooter Plumber of 2500 Central Parkway Houston came up first and after seeing how highly rated they were, I called them. I was told that they would be here within 4 hours. This was a Friday night...so I asked, "are you sure?" They assured me they were. I told them it was only for an estimate. I was told that the plumber would arrive to give me an estimate and be prepared to do the faucet switch if needed. Dispatch kept calling me with updates on their ETA which I thought was wonderful. When they finally arrived, they at 8:30pm (this was not an emergency call) they gave me the quote and explained what needed to be done. Even though it was more than I anticipated, I wanted it repaired. It took them close to 90 minutes to complete the faucet switch because our supply lines and valves were corroded and needed to be replace as well. The master plumber and his journeyman answered all of our questions and were very friendly. Before leaving, they checked for leaks and made sure all of our questions were answered (they were). The master plumber even left his cell phone in case we had any problems. If you need a plumber in the Houston area, call Roto-Rooter of 2500 Central Parkway...and maybe you'll get a master plumber like we did...one that really cared.

5
★★★★★

Our kitchen sink needed to be replaced. After trying to do it ourselves, we quickly realized that it was out of our league. So I went to Angie's List (where we have an account) and searched for plumbers. Roto-Rooter Plumber of 2500 Central Parkway Houston came up first and after seeing how highly rated they were, I called them. I was told that they would be here within 4 hours. This was a Friday night...so I asked, "are you sure?" They assured me they were. I told them it was only for an estimate. I was told that the plumber would arrive to give me an estimate and be prepared to do the faucet switch if needed. Dispatch kept calling me with updates on their ETA which I thought was wonderful. When they finally arrived, they at 8:30pm (this was not an emergency call) they gave me the quote and explained what needed to be done. Even though it was more than I anticipated, I wanted it repaired. It took them close to 90 minutes to complete the faucet switch because our supply lines and valves were corroded and needed to be replace as well. The master plumber and his journeyman answered all of our questions and were very friendly. Before leaving, they checked for leaks and made sure all of our questions were answered (they were). The master plumber even left his cell phone in case we had any problems. If you need a plumber in the Houston area, call Roto-Rooter of 2500 Central Parkway...and maybe you'll get a master plumber like we did...one that really cared.

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.

I called five different plumer services around Houston, two wanted to charge a fee for an estimate ($75)!!! Roto-Rotter not only had no charge they were her within 2hrs. Had my plumbing fix in less than an hour. Great service with an affordable price.

4
★★★★☆

I called five different plumer services around Houston, two wanted to charge a fee for an estimate ($75)!!! Roto-Rotter not only had no charge they were her within 2hrs. Had my plumbing fix in less than an hour. Great service with an affordable price.

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.

Jeff the tech was very professional. Spent a extra few minutes giving tips on how to keep the pipes clean and what try before we give them a call.

5
★★★★★

Jeff the tech was very professional. Spent a extra few minutes giving tips on how to keep the pipes clean and what try before we give them a call.

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.

Needed a Houston Plumber. They were prompt, reliable and very efficient. Would use them again. The phone operators were very nice.

5
★★★★★

Needed a Houston Plumber. They were prompt, reliable and very efficient. Would use them again. The phone operators were very nice.

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.

Problem: The joint where the copper and cpvc pipes of the water heater meet was leaking.

Pros: Called at 10pm and Houston customer service was willing to send someone late in the evening, Plumber was knowledgeable, Work quality was good, Explained the problem thoroughly and how he fixed it, Very personable, Cheaper than the one advertising on TV

Cons: Customer service gave a time window of between 8-10AM. Plumber showed up at 330pm.

4
★★★★☆

Problem: The joint where the copper and cpvc pipes of the water heater meet was leaking.

Pros: Called at 10pm and Houston customer service was willing to send someone late in the evening, Plumber was knowledgeable, Work quality was good, Explained the problem thoroughly and how he fixed it, Very personable, Cheaper than the one advertising on TV

Cons: Customer service gave a time window of between 8-10AM. Plumber showed up at 330pm.

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.

We had a leak in our master bedroom from upstairs a/c drain line. After locating the leak, the drain was cleared. Very professional and through. Would use again should the need arise.

5
★★★★★

We had a leak in our master bedroom from upstairs a/c drain line. After locating the leak, the drain was cleared. Very professional and through. Would use again should the need arise.

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.

So my garage was wet and I didn't know why so in insider pages i looked for plumbers in Houston and I found Roto-Rooter I called and they sent Juan. He was a very good worker he answered my questions and was polite. Roto-Rooter i think is the best plumbing company.

5
★★★★★

So my garage was wet and I didn't know why so in insider pages i looked for plumbers in Houston and I found Roto-Rooter I called and they sent Juan. He was a very good worker he answered my questions and was polite. Roto-Rooter i think is the best plumbing company.

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.

Roto-Rooter, Houston, TX. Excellent service at a reasonable price, even though the job was difficult. Took extra time with no complaints from the plumber.

5
★★★★★

Roto-Rooter, Houston, TX. Excellent service at a reasonable price, even though the job was difficult. Took extra time with no complaints from the plumber.

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I have used before and will use again -- will always call this company when I need a plumber in Houston TX. Fair price - excellent quality work

4
★★★★☆

I have used before and will use again -- will always call this company when I need a plumber in Houston TX. Fair price - excellent quality work

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.

A very nice plumber named Carl came out and repaired a toilet and sink super fast. He didn't even mind me throwing in a couple more minor fit-it's on the tub and another sink that needed to be taken care of!! And on top of that, gave me a great discount!!! I will recommend Roto-Rooter to all my friends in Houston!

5
★★★★★

A very nice plumber named Carl came out and repaired a toilet and sink super fast. He didn't even mind me throwing in a couple more minor fit-it's on the tub and another sink that needed to be taken care of!! And on top of that, gave me a great discount!!! I will recommend Roto-Rooter to all my friends in Houston!

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.

This company knows what plumber means...got my problem solved promptly. i would recommend them to anyone in the houston area with a problem.

5
★★★★★

This company knows what plumber means...got my problem solved promptly. i would recommend them to anyone in the houston area with a problem.

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Date of service 08/27/2010----plumber, Houston, TX
Was pleased with overall level and quality of service.

5
★★★★★

Date of service 08/27/2010----plumber, Houston, TX
Was pleased with overall level and quality of service.

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I called Roto - Rooter about my issue with the plumbing in my house. The receptionist was very helpful and very courteous. I asked the receptionist what the plumber hourly rate was and what my situation was. The receptionist informed me that the plumbers do not charge an hourly rate but a fee on the job as a whole. The receptionist also mentioned that the plumber would inspect the plumbing problem and then give me a price of what the job would cost. If I was fine with the price then the plumber would begin to work immediately on the problem, and if I was not happy with the price then I would not be obligated to have the services performed. I really liked that I was not forced to use the service if I was not happy with the price. The plumber was there within the hour, which was extremely fast and the 2 hour window is not bad at all. The plumber began working immediately after quoted his price. The job was done really well and I was also offered a 30 day guarantee. The plumber offered suggestions to avoid the problem in the future. I appreciated that very much. The plumber worked quickly and work was done correctly and the plumber's quality was excellent. I would most definately call Roto Rooter Plumbing Houston location. I was extremely pleased with their quality and dedication of work they performed at my house.

5
★★★★★

I called Roto - Rooter about my issue with the plumbing in my house. The receptionist was very helpful and very courteous. I asked the receptionist what the plumber hourly rate was and what my situation was. The receptionist informed me that the plumbers do not charge an hourly rate but a fee on the job as a whole. The receptionist also mentioned that the plumber would inspect the plumbing problem and then give me a price of what the job would cost. If I was fine with the price then the plumber would begin to work immediately on the problem, and if I was not happy with the price then I would not be obligated to have the services performed. I really liked that I was not forced to use the service if I was not happy with the price. The plumber was there within the hour, which was extremely fast and the 2 hour window is not bad at all. The plumber began working immediately after quoted his price. The job was done really well and I was also offered a 30 day guarantee. The plumber offered suggestions to avoid the problem in the future. I appreciated that very much. The plumber worked quickly and work was done correctly and the plumber's quality was excellent. I would most definately call Roto Rooter Plumbing Houston location. I was extremely pleased with their quality and dedication of work they performed at my house.

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.

Our main sewer line was clogged. We called late on a Friday afternoon and Tino showed up Saturday morning. He quickly identified the problem and how to resolve it. I would definitely use Roto-Rooter again and ask for Tino.

4
★★★★☆

Our main sewer line was clogged. We called late on a Friday afternoon and Tino showed up Saturday morning. He quickly identified the problem and how to resolve it. I would definitely use Roto-Rooter again and ask for Tino.

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.

Hopefully I will not have any plumbing problems for a while, but if I do, I will call these guys again. Setting up an appointment to meet my schedule was very easy and Jeff showed up as promised, on time, within the 2 hr window. I even got a call about 30 minutes before he arrived to let me know he was in route. The repairs were completed efficiently without surprises. Jeff knew his stuff and did a great job.

4
★★★★☆

Hopefully I will not have any plumbing problems for a while, but if I do, I will call these guys again. Setting up an appointment to meet my schedule was very easy and Jeff showed up as promised, on time, within the 2 hr window. I even got a call about 30 minutes before he arrived to let me know he was in route. The repairs were completed efficiently without surprises. Jeff knew his stuff and did a great job.

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.

I had what I thought was a leak in my tub and used the yellow pages a very scary thing but to my suprise I had a wonderful experience. The gentleman that was dispatched to my home came within the small time frame without a hitch. He let me know the simple home remedy I could do on my own. He could have easily booked me for major $$ but chose to keep it honest I can respect that and they will be getting my business in the future.

5
★★★★★

I had what I thought was a leak in my tub and used the yellow pages a very scary thing but to my suprise I had a wonderful experience. The gentleman that was dispatched to my home came within the small time frame without a hitch. He let me know the simple home remedy I could do on my own. He could have easily booked me for major $$ but chose to keep it honest I can respect that and they will be getting my business in the future.

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