Tom Peacock Nissan

★☆☆☆☆
Houston Nissan. Visit Us Online for Local Offers & Events.
  • 15300 North Fwy

    Houston, TX 77090

    Map & Directions
  • 281-821-4000

1.4 5
Hi! Sign in to let us know how Tom Peacock Nissan was?
Write a Review
.

Worst ever experience! From the moment I pulled up the sales man saw me as some stupid single-minded female who needs a man to help me make decisions. He had the audacity to brush against my leg/thigh not once, not twice, not even three

1
★★★☆☆

Worst ever experience! From the moment I pulled up the sales man saw me as some stupid single-minded female who needs a man to help me make decisions. He had the audacity to brush against my leg/thigh not once, not twice, not even three

.

Besides being paired with a professional schmoozer who was demeaning and inconsiderate, I waited for over 3 hours before they gave me a rental to leave for the afternoon.
Dishonest, unreasonable, greasy footprints all over my upholstery,

0
★☆☆☆☆

Besides being paired with a professional schmoozer who was demeaning and inconsiderate, I waited for over 3 hours before they gave me a rental to leave for the afternoon.
Dishonest, unreasonable, greasy footprints all over my upholstery,

.

My fiancee happened to lease a car through Nissan direct. His lease is not up for several months and he is starting to go over mileage. Because this is the first car that he has financed, he has little credit. We have repeatedly talked to Nissan corporate and to this dealership about a buyout on this car. They have refused to allow him to buy it out. He has excellent payment history and they want to shove this co signer garbage down our throats. Sorry, we're adults.. he doesn't need a co signer to purchase a car out. We are at the end of our ropes with this lease situation. The salesman pretended to run a credit check on he and another relative, came back 5 minutes later and said he ran it and he can't help us. Running a credit check takes more than 5 minutes and it was late at night. That told me that the employee simply didn't want to work and wanted to hurry through and pretend to run it so he could get home. They have very poor customer service. DO NOT EVER lease a car from Nissan(any dealership). They are crooks and will bind you to it and not allow you to do anything. Someone needs to turn them in for their shady practices with leases. This dealership was no good.

0
★☆☆☆☆

My fiancee happened to lease a car through Nissan direct. His lease is not up for several months and he is starting to go over mileage. Because this is the first car that he has financed, he has little credit. We have repeatedly talked to Nissan corporate and to this dealership about a buyout on this car. They have refused to allow him to buy it out. He has excellent payment history and they want to shove this co signer garbage down our throats. Sorry, we're adults.. he doesn't need a co signer to purchase a car out. We are at the end of our ropes with this lease situation. The salesman pretended to run a credit check on he and another relative, came back 5 minutes later and said he ran it and he can't help us. Running a credit check takes more than 5 minutes and it was late at night. That told me that the employee simply didn't want to work and wanted to hurry through and pretend to run it so he could get home. They have very poor customer service. DO NOT EVER lease a car from Nissan(any dealership). They are crooks and will bind you to it and not allow you to do anything. Someone needs to turn them in for their shady practices with leases. This dealership was no good.

Pros: N/A

Cons: Read below.

.

My husband is a disabled veteran. He went into the dealership and was pressured into purchasing a car. I went to the dealership and let them know that I am his fiducary/custodian, appointed by the VA, and that he could not legally sign a contract as he is not capable of understanding the terms. They refused to make the situation right.

Don't buy from a company that would take advantage of the men or women that have fought for this nation.

0
★☆☆☆☆

My husband is a disabled veteran. He went into the dealership and was pressured into purchasing a car. I went to the dealership and let them know that I am his fiducary/custodian, appointed by the VA, and that he could not legally sign a contract as he is not capable of understanding the terms. They refused to make the situation right.

Don't buy from a company that would take advantage of the men or women that have fought for this nation.

Pros: NONE

Cons: They took advantage of a disabled veteran

.

The best way to buy a new car is online.. hands down and the easiest and most professional person to use is Steve Hipshin of Tom Peacock Nissan. It was no pressure, no nonsense. That being said, using them for oil changes and service once you own the car was not so good. The customer service was really bad, they acted annoyed to have to check me in. The service people were too busy chatting, ordering lunch, and not doing any work. One guy sat on his cell phone the whole time I was there (over an hour.) I finally left and came back four hours later to discover even having an appt they had not worked on my car or called me back when I called for an update on when to come back. I had to just take my car back with no work done and no apology. I will never service my car there again.

1
★☆☆☆☆

The best way to buy a new car is online.. hands down and the easiest and most professional person to use is Steve Hipshin of Tom Peacock Nissan. It was no pressure, no nonsense. That being said, using them for oil changes and service once you own the car was not so good. The customer service was really bad, they acted annoyed to have to check me in. The service people were too busy chatting, ordering lunch, and not doing any work. One guy sat on his cell phone the whole time I was there (over an hour.) I finally left and came back four hours later to discover even having an appt they had not worked on my car or called me back when I called for an update on when to come back. I had to just take my car back with no work done and no apology. I will never service my car there again.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Tom Peacock Nissan, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review