Lucky Towing

★★★★☆

Automotive

Automotive
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Al's Automotive Repair

7901 Steilacoom Blvd SW Tacoma, WA

4.2353 17
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.

I would never recommend any company to hire Lucky Towing. The employees are extremely aggressive and disrespectful. I would give them 0 stars for their service. I walked outside and saw that they were going to tow my car, I let him know

3
★★★★★

I would never recommend any company to hire Lucky Towing. The employees are extremely aggressive and disrespectful. I would give them 0 stars for their service. I walked outside and saw that they were going to tow my car, I let him know

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one of lucky towing driver hit my car and is now denying it. The owner WILL NOT take mall calls or call me back. He has told me to come down there 3 times and he is never there.

3
★★★★★

one of lucky towing driver hit my car and is now denying it. The owner WILL NOT take mall calls or call me back. He has told me to come down there 3 times and he is never there.

.

My 19 y.o. daughter had here car impounded and had 5 days to pay a deposit or Lucky will sell at auction. After gathering all the money they said she needed and getting a ride there, the door was open and she walked right in. They told her

3
★★★★★

My 19 y.o. daughter had here car impounded and had 5 days to pay a deposit or Lucky will sell at auction. After gathering all the money they said she needed and getting a ride there, the door was open and she walked right in. They told her

.

Lucky Towing and all tow companies are greedy blood sucking leeches. I believe that if a car parks illegally then yes it should be towed but what these companies charge is outrageous and a total rip off. $547 to unhook the tow truck?????

3
★★★★★

Lucky Towing and all tow companies are greedy blood sucking leeches. I believe that if a car parks illegally then yes it should be towed but what these companies charge is outrageous and a total rip off. $547 to unhook the tow truck?????

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Please do something about the car alarms that go off for extended periods of time at night and early in the morning. Thank you.

3
★★★★★

Please do something about the car alarms that go off for extended periods of time at night and early in the morning. Thank you.

.

This company is an illegal towing company and they feed you Bullsh*t and lies to tow your car. they have to have written and veberal and visual confirmation from the manager if they towing from a private property. they are scum and money

3
★★★★★

This company is an illegal towing company and they feed you Bullsh*t and lies to tow your car. they have to have written and veberal and visual confirmation from the manager if they towing from a private property. they are scum and money

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First off.... when u call a tow truck late at night ya thats a extra fee cuz guess what they should be sleepin but unlike most of u they work 24/7... there is a hook up fee... becuz guess what they are big rigs and they have to drive to

3
★★★★★

First off.... when u call a tow truck late at night ya thats a extra fee cuz guess what they should be sleepin but unlike most of u they work 24/7... there is a hook up fee... becuz guess what they are big rigs and they have to drive to

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Won't let you give less then 1 star so that is why it has a star. Does not even deserve half a star as far as I am concerned. If you should have to deal with this company;\r
1) ALWAYS make sure someone is with you to back up the facts\r
2)

3
★★★★★

Won't let you give less then 1 star so that is why it has a star. Does not even deserve half a star as far as I am concerned. If you should have to deal with this company;\r
1) ALWAYS make sure someone is with you to back up the facts\r
2)

.

My husband work for this comapny awhile back and the owner is nothing but a con artisit. They charge you a 2 hour towing fee when it only takes an hour. If you go in after hours to get your car, they charge you an after hours fee. Then

3
★★★★★

My husband work for this comapny awhile back and the owner is nothing but a con artisit. They charge you a 2 hour towing fee when it only takes an hour. If you go in after hours to get your car, they charge you an after hours fee. Then

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My husband took my children to Wendy's by the Tacoma Mall and there was a comic show. My husband went into Wendy's asked if he could park there and go see Spider Man and then come back and eat lunch. Within in 15 minutes 4 tow trucks showed up and started towing cars. My husband notice this person basically stealing our car and went over and told the tow guy we were going to eat lunch after the kids show spider man. The tow guy said what ever do you have 218 dollars or I am taking your car. My husband used the limited funds we have in our account to get our car back but the other where not so lucky. On top of it the office person was rude and the paper work they filled out was incorrect. They stated they were towing us from Burger King and not Wendy's they did not have my husband sign anything and they used the wrong billing address. This company pulled a basic bait and switch. I have contacted everybody I know to tell them including the news and news paper. If you have to deal with a tow company I hope it is not this one. Update please if you were towed from Wendy's on May 1st please contact me at rbowen12@msn dot com. Wendy's wants to make it right even if this tow company doesn't. I am in the process of making sure Wendy's fires this company and terminates their contract. I just need everybody who was towed or charged to have their cars unhooked to get in touch with Wendy's. If you email me I will get you the contact information for Wendy's. Wendy's district manager is really trying to make this right.

0
★☆☆☆☆

My husband took my children to Wendy's by the Tacoma Mall and there was a comic show. My husband went into Wendy's asked if he could park there and go see Spider Man and then come back and eat lunch. Within in 15 minutes 4 tow trucks showed up and started towing cars. My husband notice this person basically stealing our car and went over and told the tow guy we were going to eat lunch after the kids show spider man. The tow guy said what ever do you have 218 dollars or I am taking your car. My husband used the limited funds we have in our account to get our car back but the other where not so lucky. On top of it the office person was rude and the paper work they filled out was incorrect. They stated they were towing us from Burger King and not Wendy's they did not have my husband sign anything and they used the wrong billing address. This company pulled a basic bait and switch. I have contacted everybody I know to tell them including the news and news paper. If you have to deal with a tow company I hope it is not this one. Update please if you were towed from Wendy's on May 1st please contact me at rbowen12@msn dot com. Wendy's wants to make it right even if this tow company doesn't. I am in the process of making sure Wendy's fires this company and terminates their contract. I just need everybody who was towed or charged to have their cars unhooked to get in touch with Wendy's. If you email me I will get you the contact information for Wendy's. Wendy's district manager is really trying to make this right.

Pros: none

Cons: The business rip off my family with 6 children 218 dollars

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My son, who is a soldier stationed at Fort Lewis, got his truck stuck in the mud on base last night. HE was actually trying to help a friend get his truck "unstuck" when he himself fell victim to the mud. The "MP's" on base called "Lucky's Towing" (very unlucky!) to come out. My son and his friend were unaware of the enormous charges they would be held to. To make a long story short, Lucky's towing is charging my son alone $2,600 plus tax for getting their vehicle out of the mud last night. HE has no way to pay this, and neither do we. Bottom line, it's robbery! He could lose his truck as a result because he has no way to get it out. If he doesn't have it removed within 30 days, they will send it to auction! NEVER EVER use this company!!! They are the biggest crooks to our unsuspecting service men and an absolute disgrace to do them like this!

0
★☆☆☆☆

My son, who is a soldier stationed at Fort Lewis, got his truck stuck in the mud on base last night. HE was actually trying to help a friend get his truck "unstuck" when he himself fell victim to the mud. The "MP's" on base called "Lucky's Towing" (very unlucky!) to come out. My son and his friend were unaware of the enormous charges they would be held to. To make a long story short, Lucky's towing is charging my son alone $2,600 plus tax for getting their vehicle out of the mud last night. HE has no way to pay this, and neither do we. Bottom line, it's robbery! He could lose his truck as a result because he has no way to get it out. If he doesn't have it removed within 30 days, they will send it to auction! NEVER EVER use this company!!! They are the biggest crooks to our unsuspecting service men and an absolute disgrace to do them like this!

Pros: none

Cons: This place is a scam

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The tow company has a contract with the police the second they call for the tow the price is on police rates not the tow company.... The thing here is do not have the police call your tow truck unless you can't get it off the street cause then you have no choice.... I wouldn't slam this company it's not there fault just do the research and look up your local RCW law's there all in there.... And no tow company can ever charge by the hour for storage on your car so dont say thing's that are NOT TRUE!!!!!!!!!!!!!

2
★★★★★

The tow company has a contract with the police the second they call for the tow the price is on police rates not the tow company.... The thing here is do not have the police call your tow truck unless you can't get it off the street cause then you have no choice.... I wouldn't slam this company it's not there fault just do the research and look up your local RCW law's there all in there.... And no tow company can ever charge by the hour for storage on your car so dont say thing's that are NOT TRUE!!!!!!!!!!!!!

Pros: This is a great company just doing there job.

Cons: NONE

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Our son's van broke down at a business, we made arrangements with the business to have it towed out the next day. Miscommunication at the business and they called Lucky! Lucky knew the situtation and gave us a discount. Lucky Towing is fair and they have heart! Thank you!

5
★★★★★

Our son's van broke down at a business, we made arrangements with the business to have it towed out the next day. Miscommunication at the business and they called Lucky! Lucky knew the situtation and gave us a discount. Lucky Towing is fair and they have heart! Thank you!

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These guy are are bad mojo, My rim got stolen over the holidays, on Fort Lewis while I was on leave. The PM's mark it for towing with lucky towing because it was sitting on the ground while I was on leave. I got new tire and rims put back on it and drove it to work. The next day lucking towing find's my car at the PX and starts to tow it away, they charrged me 1200 to get my car back because they git there own tires for for my car to tow it.

Bad Mojo

0
★☆☆☆☆

These guy are are bad mojo, My rim got stolen over the holidays, on Fort Lewis while I was on leave. The PM's mark it for towing with lucky towing because it was sitting on the ground while I was on leave. I got new tire and rims put back on it and drove it to work. The next day lucking towing find's my car at the PX and starts to tow it away, they charrged me 1200 to get my car back because they git there own tires for for my car to tow it.

Bad Mojo

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I have been towed by this company and I have to say not only are they very overpriced by charging $124 for towing ,$19 for everyday fee they have an additional after hour fee that will cost you $ 35 if you want to pick up your car on a weekend.
This company treads the costermer with impressive rudeness and be aware they only take cash.
So do your math and be prepared.

0
★☆☆☆☆

I have been towed by this company and I have to say not only are they very overpriced by charging $124 for towing ,$19 for everyday fee they have an additional after hour fee that will cost you $ 35 if you want to pick up your car on a weekend.
This company treads the costermer with impressive rudeness and be aware they only take cash.
So do your math and be prepared.

Pros: no pros

Cons: very rude to the point that they used bad language

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My husband was involved in a hlt and run accident leaving him, our children, and our car sitting in a ditch. Our car was in really bad shape, but fortunately still driveable. The police officer told my husband that a Tow Truck was on the way. He asked the policeman if he could call a friend of ours to come and tow it. The officer said No that they would have the Tow Company tow it. When the Tow Company arrived they pulled our car out of the ditch. Then proceeded to hook it up. I asked if he was taking it to our house and told No it was being towed to their yard. I was confused on why he was taking our car. We lived 20 blocks away. My husband told him that the car seemed to be ok to drive and was that ok. We were able to drive it home but we were still charged $195.84.
For what??? To pull it out of the ditch a couple feet? Our friend would have done it for free.
Whats really going on?

1
★★★☆☆

My husband was involved in a hlt and run accident leaving him, our children, and our car sitting in a ditch. Our car was in really bad shape, but fortunately still driveable. The police officer told my husband that a Tow Truck was on the way. He asked the policeman if he could call a friend of ours to come and tow it. The officer said No that they would have the Tow Company tow it. When the Tow Company arrived they pulled our car out of the ditch. Then proceeded to hook it up. I asked if he was taking it to our house and told No it was being towed to their yard. I was confused on why he was taking our car. We lived 20 blocks away. My husband told him that the car seemed to be ok to drive and was that ok. We were able to drive it home but we were still charged $195.84.
For what??? To pull it out of the ditch a couple feet? Our friend would have done it for free.
Whats really going on?

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One of my soldiers was involved in an accident, and Lucky Towing was called out to tow the car.

First of all, my soldier was charged extra because the weather caused the tow truck to take a long time to get to the scene of the accident. The weather, and how long it takes a tow truck to get there, is certainly not her fault, and she should not have been charged extra for it. If anything, the company should have given her a discount for taking so long to get there.

Secondly, the company said that she had signed a piece of paper allowing the driver to take the company to take the car to their priovate impound lot... What the driver didn't tell them, however, is that they would be over $200 per hour to keep the car there. All the driver told them was that the document was authorization to "remove the vehicle," and that it most people do it because it's easier for the insurance company to do an estimate on the damage if it's in their private impound lot.

Over all, Lucky Towing charged her $600 -- essentially to move the car 11 miles.

0
★☆☆☆☆

One of my soldiers was involved in an accident, and Lucky Towing was called out to tow the car.

First of all, my soldier was charged extra because the weather caused the tow truck to take a long time to get to the scene of the accident. The weather, and how long it takes a tow truck to get there, is certainly not her fault, and she should not have been charged extra for it. If anything, the company should have given her a discount for taking so long to get there.

Secondly, the company said that she had signed a piece of paper allowing the driver to take the company to take the car to their priovate impound lot... What the driver didn't tell them, however, is that they would be over $200 per hour to keep the car there. All the driver told them was that the document was authorization to "remove the vehicle," and that it most people do it because it's easier for the insurance company to do an estimate on the damage if it's in their private impound lot.

Over all, Lucky Towing charged her $600 -- essentially to move the car 11 miles.

Cons: Driver not forthright, price-gouging

 

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