Cascade Eye & Skin Centers PC

★★★☆☆
Thousands of laser vision corrections safely performed.
  • 921 Harvey Rd # B

    Auburn, WA 98002

    Map & Directions
  • 253-939-7911

About Cascade Eye & Skin Centers PC

Hours
Sun Closed;Mon: 8:00 a.m.-5:00 p.m.;Tue: 8:00 a.m.-5:00 p.m.;Wed: 8:00 a.m.-5:00 p.m.;Thu: 8:00 a.m.-5:00 p.m.;Fri: 8:00 a.m.-5:00 p.m.;Sat Closed;

Personal Services

Personal Services
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3.0 3
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Horrible! Don't go to this place! I had been going for botox for over 5 years with no problems until my last visit. The person doing my botox. (Kieu Dang) was very rushed this time (lunch hour) and apologized for having me wait so long in the waiting room. I told her the 2 areas I wanted done which was my eyes and forehead. I always have those areas done. She began to start and I said wait I haven't been numbed yet. She said "oh you don't need to be numbed". I said I always have been numbed in the past. The procedure hurt and she didn't do my eyes and instead did my upper nose area which I didn't ask for. She said I was done but I said you didn't do my eyes. She then said I never asked for my eyes to be done. What?? We just had a conversation 5 minutes ago...was she so rushed that she didn't listen to me at all? She then said if I wanted my eyes done I would have to pay additional money. I was already paying over $500 for 2 areas (my eyes and forehead). She was so rude! I asked to speak with the office manager and she refused to help me. They said that I didn't ask for my eyes to be done at all. There was an easy solution to this problem which they neglected. All they had to do was look in my file to see what I normally have done and they would have seen that I always have my eyes done. In fact I have never not had my eyes done when I have come in for botox. I had been a loyal customer for years and I couldn't believe they were calling me a liar about what I requested to be done when clearly they can see I always have the same thing done from my chart. Kieu Dang put so much product in my upper nose/brow area that my eyes were so heavy and burned for 2 weeks afterwards (this had never happened in the past). I had headaches, burning eyes, and sagging eyelids. It was truly devastating. Most of all was the unthinkable horrible customer service. I am a make-up artist and had referred so many people here and had been a customer for years, I can't believe how horribly I was treated.

1
★☆☆☆☆

Horrible! Don't go to this place! I had been going for botox for over 5 years with no problems until my last visit. The person doing my botox. (Kieu Dang) was very rushed this time (lunch hour) and apologized for having me wait so long in the waiting room. I told her the 2 areas I wanted done which was my eyes and forehead. I always have those areas done. She began to start and I said wait I haven't been numbed yet. She said "oh you don't need to be numbed". I said I always have been numbed in the past. The procedure hurt and she didn't do my eyes and instead did my upper nose area which I didn't ask for. She said I was done but I said you didn't do my eyes. She then said I never asked for my eyes to be done. What?? We just had a conversation 5 minutes ago...was she so rushed that she didn't listen to me at all? She then said if I wanted my eyes done I would have to pay additional money. I was already paying over $500 for 2 areas (my eyes and forehead). She was so rude! I asked to speak with the office manager and she refused to help me. They said that I didn't ask for my eyes to be done at all. There was an easy solution to this problem which they neglected. All they had to do was look in my file to see what I normally have done and they would have seen that I always have my eyes done. In fact I have never not had my eyes done when I have come in for botox. I had been a loyal customer for years and I couldn't believe they were calling me a liar about what I requested to be done when clearly they can see I always have the same thing done from my chart. Kieu Dang put so much product in my upper nose/brow area that my eyes were so heavy and burned for 2 weeks afterwards (this had never happened in the past). I had headaches, burning eyes, and sagging eyelids. It was truly devastating. Most of all was the unthinkable horrible customer service. I am a make-up artist and had referred so many people here and had been a customer for years, I can't believe how horribly I was treated.

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Cascade Eye & Skin has good service, they were friendly when I came in, I need my glasses replaced. I placed an order after I had my eys checked, I had my glasses just two days later and also they took the insurance I have.

4
★★★★☆

Cascade Eye & Skin has good service, they were friendly when I came in, I need my glasses replaced. I placed an order after I had my eys checked, I had my glasses just two days later and also they took the insurance I have.

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Cascade Eye & Skin is good place to get your eyes checked. YOu can also get glasses and contacts. One of the doctors was even able to catch a rare cancer in my uncle's eye.

4
★★★★☆

Cascade Eye & Skin is good place to get your eyes checked. YOu can also get glasses and contacts. One of the doctors was even able to catch a rare cancer in my uncle's eye.

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