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  • 526 16th St

    Sacramento, CA 95814

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  • 916-444-5650

Automotive

Automotive
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2430 Harvard St Sacramento, CA

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Motive Car Care

5740 Roseville Rd suite a Sacramento, CA

2.8889 9
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these guys suck, they have such an attitude. I recommend Safelite Auto Glass!

3
★★★★★

these guys suck, they have such an attitude. I recommend Safelite Auto Glass!

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Glass Pro has very bad customer service. They were the cheapest and thats what I got. Their installer was 3 hours late with no courtesy call. they damaged the trim around my windshield, ruined my seat cover and now they are trying to blame me for their incompetence. I payed $140 for glass and now have over $200 in damages. I have been trying to resolve this mater with glass pro and all I get is a rude runaround.

1
★☆☆☆☆

Glass Pro has very bad customer service. They were the cheapest and thats what I got. Their installer was 3 hours late with no courtesy call. they damaged the trim around my windshield, ruined my seat cover and now they are trying to blame me for their incompetence. I payed $140 for glass and now have over $200 in damages. I have been trying to resolve this mater with glass pro and all I get is a rude runaround.

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Read the Better Business F rating here with 23 complaints against Glass Emporium of Marin d.b.a. Glass Pro in Sacramento: http://www.bbb.org/greater-san-francisco/business-reviews/auto-repair-windshield-glass-shops/glass-emporium-in-oakland-ca-41773 Last summer I used the State Farm glass claim service for a new windshield on my car. The repair was performed by Glass Pro in Sacramento. My factory installed windshield had a crack in it. For the first appointment Glass Pro brought out the wrong windshield. After the second appointment my rear view mirror came off while I was driving which was very dangerous. Also, there was a lot of wind noise coming from the top of my windshield. Glass Pro reattached my mirror but couldn't do anything about the wind noise. Then the rain season arrived and my factory rain sensor kept turning my windshield wipers on high constantly, even when there was little to no rain. In January I brought my car to Glass Pros and left it all day for the repair. When I picked up my car I questioned the rubber stripping around the windshield because it was very uneven. Glass Pros said that this would get better. It never did, the wind noise continued, and last week while I was driving the rear view mirror fell off again. Glass Pro literally used a screw, drilled into my car, to hold down the cowl (plastic strip between windshield & hood). They also sliced my A pillar cloth with a razor blade. I solicited four estimates to repair the damage that Glass Pro caused, I was quoted an average of $1,400 to fix the damage. Gerald Alexander who claims to be the owner of Glass Pro (Glass Emporium of Marin Inc.) will not pay for a different repair shop to fix the damages his company has caused to my car on the two occasions that they serviced the vehicle. BBB.org states the following about this company: Government Actions On March 18, 2010 Mehrdad "Tony" Hakimian (case CR-09-00021) owner of Glass Emporium of Marin, Inc. and it's subsidiaries, Glass Pro and Glass Masters was convicted of conspiracy to commit wire fraud, nine counts of wire fraud and one count of obstruction of justice. A federal grand jury found that between 1999 and 2006 Mehrdad Hakimian conspired to defraud insurance companies by as much as $586,000 by misrepresenting the type and price of windshields they installed and by overcharging insurance companies for moldings and other parts that were not used. The defendant was also convicted of destroying and concealing documents for the purpose of hindering an ongoing FBI investigation into him and his company. The guilty verdict followed a 4 week jury trial in which evidence showed that beginning in 1999 and continuing until December 2006 Mr. Hakimian directed employees in their corporate office and managers located throughout the country to falsify invoices sent to insurance companies for the replacement of windshield and other automobile glass. Sentencing for Mr. Hakimian is set scheduled for June 11, 2010.

1
★☆☆☆☆

Read the Better Business F rating here with 23 complaints against Glass Emporium of Marin d.b.a. Glass Pro in Sacramento: http://www.bbb.org/greater-san-francisco/business-reviews/auto-repair-windshield-glass-shops/glass-emporium-in-oakland-ca-41773 Last summer I used the State Farm glass claim service for a new windshield on my car. The repair was performed by Glass Pro in Sacramento. My factory installed windshield had a crack in it. For the first appointment Glass Pro brought out the wrong windshield. After the second appointment my rear view mirror came off while I was driving which was very dangerous. Also, there was a lot of wind noise coming from the top of my windshield. Glass Pro reattached my mirror but couldn't do anything about the wind noise. Then the rain season arrived and my factory rain sensor kept turning my windshield wipers on high constantly, even when there was little to no rain. In January I brought my car to Glass Pros and left it all day for the repair. When I picked up my car I questioned the rubber stripping around the windshield because it was very uneven. Glass Pros said that this would get better. It never did, the wind noise continued, and last week while I was driving the rear view mirror fell off again. Glass Pro literally used a screw, drilled into my car, to hold down the cowl (plastic strip between windshield & hood). They also sliced my A pillar cloth with a razor blade. I solicited four estimates to repair the damage that Glass Pro caused, I was quoted an average of $1,400 to fix the damage. Gerald Alexander who claims to be the owner of Glass Pro (Glass Emporium of Marin Inc.) will not pay for a different repair shop to fix the damages his company has caused to my car on the two occasions that they serviced the vehicle. BBB.org states the following about this company: Government Actions On March 18, 2010 Mehrdad "Tony" Hakimian (case CR-09-00021) owner of Glass Emporium of Marin, Inc. and it's subsidiaries, Glass Pro and Glass Masters was convicted of conspiracy to commit wire fraud, nine counts of wire fraud and one count of obstruction of justice. A federal grand jury found that between 1999 and 2006 Mehrdad Hakimian conspired to defraud insurance companies by as much as $586,000 by misrepresenting the type and price of windshields they installed and by overcharging insurance companies for moldings and other parts that were not used. The defendant was also convicted of destroying and concealing documents for the purpose of hindering an ongoing FBI investigation into him and his company. The guilty verdict followed a 4 week jury trial in which evidence showed that beginning in 1999 and continuing until December 2006 Mr. Hakimian directed employees in their corporate office and managers located throughout the country to falsify invoices sent to insurance companies for the replacement of windshield and other automobile glass. Sentencing for Mr. Hakimian is set scheduled for June 11, 2010.

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Terrible Warranty service. Even though they had my repair on file they would not even touch the car. Finally, after lots of yelling one of the installers took a quick look at the rain sensor. Turns out they did not hook it up correctly. A two minute fix. Now just over a year later my window trim flew off on the freeway. Body shop said it was do to poor workmanship and the cheapest materials available. They refuse to do anything to remedy the situation. Very nice to you when they want your business but very rude if you need to come back.

1
★☆☆☆☆

Terrible Warranty service. Even though they had my repair on file they would not even touch the car. Finally, after lots of yelling one of the installers took a quick look at the rain sensor. Turns out they did not hook it up correctly. A two minute fix. Now just over a year later my window trim flew off on the freeway. Body shop said it was do to poor workmanship and the cheapest materials available. They refuse to do anything to remedy the situation. Very nice to you when they want your business but very rude if you need to come back.

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When shopping around to get my windshield replaced, Glass Pro had the best prices. I was also able to schedule an appointment that was convenient for me. The staff was professional and they did quality work. Thank you, Glass Pro, for the positive experience.

5
★★★★★

When shopping around to get my windshield replaced, Glass Pro had the best prices. I was also able to schedule an appointment that was convenient for me. The staff was professional and they did quality work. Thank you, Glass Pro, for the positive experience.

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After much checking, I found Glass Pro. They were much, much, much cheaper than any place I had found. They cleaned the broken glass from inside my car, had my car ready when promised and I have been very happy with the new rear window. I would recommend to others.

5
★★★★★

After much checking, I found Glass Pro. They were much, much, much cheaper than any place I had found. They cleaned the broken glass from inside my car, had my car ready when promised and I have been very happy with the new rear window. I would recommend to others.

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I would not recommend this repair shop to my worst enemy. It took 3 hours to fix my front windshield. Not only did their waiting room stink, but it was linking water from the roof. They were so under staffed, that I saw a customer install his own windshield and the front reception woman was also assisting in the installation. If this is the kind of quality work you want on your vehicle, this place is for. All this talk about their prices, all I can say is you get what you pay for which is crappy service and craftsmanship.

1
★☆☆☆☆

I would not recommend this repair shop to my worst enemy. It took 3 hours to fix my front windshield. Not only did their waiting room stink, but it was linking water from the roof. They were so under staffed, that I saw a customer install his own windshield and the front reception woman was also assisting in the installation. If this is the kind of quality work you want on your vehicle, this place is for. All this talk about their prices, all I can say is you get what you pay for which is crappy service and craftsmanship.

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I got my front windshield replaced. Three months later there was a crack. When I called about their one year warranty, they said they would not honor it without the original receipt. I have the credit card transaction number and the exact date. When I asked her to look it up, she said, "It's not that I can't, I just won't." I have proof of purchase and they will not honor the warranty. This is ridiculous and rude. Do not use these people.

1
★☆☆☆☆

I got my front windshield replaced. Three months later there was a crack. When I called about their one year warranty, they said they would not honor it without the original receipt. I have the credit card transaction number and the exact date. When I asked her to look it up, she said, "It's not that I can't, I just won't." I have proof of purchase and they will not honor the warranty. This is ridiculous and rude. Do not use these people.

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Very efficient,great prices. The best in town. I highly recommend then. Dan is very professional. my care was ready in less than an hour.

Glass pro is the place to take your car if you need windshield repair or replaces. The stadff is friendly,helpful and nost important incredibly knowledgeble.

5
★★★★★

Very efficient,great prices. The best in town. I highly recommend then. Dan is very professional. my care was ready in less than an hour.

Glass pro is the place to take your car if you need windshield repair or replaces. The stadff is friendly,helpful and nost important incredibly knowledgeble.

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