Great Floors

★★★★☆
  • 9021 S 180th St

    Kent, WA 98032

    Map & Directions
  • 425-251-0200

About Great Floors

Details
Hours
Sat 9am-5pm

Home & Garden

Home & Garden
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4.0 3
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We ordered 8k worth of hardwood and we wanted to install ourselves.

The manager "Mike" was the most rude and condescending person I have ever dealt with.

The sales people were even worse, they were angry because we had come in once to look and figure out what we wanted and when we came back in to purchase the same rude sales person was not there so we talked to a different person. From then on they would not talk to us, they completely ignored us, left us standing at a desk with a question and no one would help us.

Dealing with this company and their horrible employees was the worst experience we have ever had, in our 25 years of home improvement projects!!! I would not use great floors ever again if you paid me too!!!!

1
★☆☆☆☆

We ordered 8k worth of hardwood and we wanted to install ourselves.

The manager "Mike" was the most rude and condescending person I have ever dealt with.

The sales people were even worse, they were angry because we had come in once to look and figure out what we wanted and when we came back in to purchase the same rude sales person was not there so we talked to a different person. From then on they would not talk to us, they completely ignored us, left us standing at a desk with a question and no one would help us.

Dealing with this company and their horrible employees was the worst experience we have ever had, in our 25 years of home improvement projects!!! I would not use great floors ever again if you paid me too!!!!

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.

We ordered 8k worth of hardwood and we wanted to install ourselves.

The manager "Mike" was the most rude and condescending person I have ever dealt with.

The sales people were even worse, they were angry because we had come in once

3
★★★★★

We ordered 8k worth of hardwood and we wanted to install ourselves.

The manager "Mike" was the most rude and condescending person I have ever dealt with.

The sales people were even worse, they were angry because we had come in once

.

Started out a disaster from carpet installers (Other company). The carpet they brought wasn't good and had stains all over it so I rushed on a Sunday afternoon hoping they were open and sure enough they were. I needed carpet fast and that's what I got. Beautiful carpet w/ a warranty and the salesman even informed me of what material the carpet was made of so it wouldn't stain! Very polite and the next time I need any flooring for that matter I'll head to Great Floors in Kent.

5
★★★★★

Started out a disaster from carpet installers (Other company). The carpet they brought wasn't good and had stains all over it so I rushed on a Sunday afternoon hoping they were open and sure enough they were. I needed carpet fast and that's what I got. Beautiful carpet w/ a warranty and the salesman even informed me of what material the carpet was made of so it wouldn't stain! Very polite and the next time I need any flooring for that matter I'll head to Great Floors in Kent.

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