Primetime Tours & Travel

★★★★☆
  • 18300 Pioneer Blvd Ste 212

    Artesia, CA 90701

    Map & Directions
  • 562-860-5700

About Primetime Tours & Travel

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Hotels & Travel

Hotels & Travel
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4.0 13
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Completely agree with the not recommended reviews included here, this is the most dishonest and terrible agency possible. It's like they believe they are running the business in India. The recommended reviews must have been paid or

3
★★★★★

Completely agree with the not recommended reviews included here, this is the most dishonest and terrible agency possible. It's like they believe they are running the business in India. The recommended reviews must have been paid or

.

This agency is incredibly dishonest. We ordered tickets to India for thousands of dollars and were forced to cancel them due to sickness. Although we have proof the airline and consolidator refunded the money to her, the agent refuses to

3
★★★★★

This agency is incredibly dishonest. We ordered tickets to India for thousands of dollars and were forced to cancel them due to sickness. Although we have proof the airline and consolidator refunded the money to her, the agent refuses to

.

Really dishonest agents. Arifa and her husband! Intially when we contacted them, Arifa was as sweet as can be. Once we wrote a
check when we were in her office, she said she email us the ticket for all three passangers within a few minutes. I was on my lunch break from work and had to get back, so I said ok. I reached my office and called her a few times without any result. So I checked my bank account and the check was cashed within an hour!! We
had to go in the next day to get our confirmation and then she tells us there is some problem with the seats, she can book two on the same flight and one on a separate flight!!! What a nightmare!! BEWARE!!!

1
★☆☆☆☆

Really dishonest agents. Arifa and her husband! Intially when we contacted them, Arifa was as sweet as can be. Once we wrote a
check when we were in her office, she said she email us the ticket for all three passangers within a few minutes. I was on my lunch break from work and had to get back, so I said ok. I reached my office and called her a few times without any result. So I checked my bank account and the check was cashed within an hour!! We
had to go in the next day to get our confirmation and then she tells us there is some problem with the seats, she can book two on the same flight and one on a separate flight!!! What a nightmare!! BEWARE!!!

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.

I have purchased ticket a year back to Bombay, and decided to traveling again with my wife,
As usual have called a few agents to shop for the cheapest price, then called prime time tours and travel
Once again for price and was quoted USD90 cheaper than other agents, I will not hesitate to recommend then, as they are very professional in what they do, best fare with the best service is
What all clients want?

5
★★★★★

I have purchased ticket a year back to Bombay, and decided to traveling again with my wife,
As usual have called a few agents to shop for the cheapest price, then called prime time tours and travel
Once again for price and was quoted USD90 cheaper than other agents, I will not hesitate to recommend then, as they are very professional in what they do, best fare with the best service is
What all clients want?

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.

I have purchased ticket a year back to Bombay, and decided to traveling again with my wife,
As usual have called a few agents to shop for the cheapest price, then called prime time tours and travel
Once again for price and was quoted USD90

3
★★★★★

I have purchased ticket a year back to Bombay, and decided to traveling again with my wife,
As usual have called a few agents to shop for the cheapest price, then called prime time tours and travel
Once again for price and was quoted USD90

.

To all travelers I encourage you to contact prime time tours & travel located in for any of your travel plans,\r
I assure you that you will be satisfied with the prompt service, helpfulness, politeness, and knowledge from their agents.

3
★★★★★

To all travelers I encourage you to contact prime time tours & travel located in for any of your travel plans,\r
I assure you that you will be satisfied with the prompt service, helpfulness, politeness, and knowledge from their agents.

.

so weird, the other comments, perhaps from a older review or something . Went on a trip recently and I found them very helpful, sure some rude people, but the persons who helped me were very courteous and polite. I enjoyed my trip and

3
★★★★★

so weird, the other comments, perhaps from a older review or something . Went on a trip recently and I found them very helpful, sure some rude people, but the persons who helped me were very courteous and polite. I enjoyed my trip and

.

I have purchased ticket a year back to Bombay, and decided to traveling again with my husband. I called a few agents to shop for the cheapest price, before calling Primetime Tours and Travel on their prices. I was quoted 130 USD cheaper

3
★★★★★

I have purchased ticket a year back to Bombay, and decided to traveling again with my husband. I called a few agents to shop for the cheapest price, before calling Primetime Tours and Travel on their prices. I was quoted 130 USD cheaper

.

Have shopped with about 9 agents from the India west and India journal for travel to Hyderabad with my family of 5, among all of the agents I found\r
Prime Time Tours & Travel to be very knowledgeable, professional, polite, excellent

3
★★★★★

Have shopped with about 9 agents from the India west and India journal for travel to Hyderabad with my family of 5, among all of the agents I found\r
Prime Time Tours & Travel to be very knowledgeable, professional, polite, excellent

.

I had to cancel my trip due to some work situation. Agent promised me that it will be reimbursed and might take 3-4 months to get it refunded. Now, it is already six months and still trying to get the refund back. They keep saying that they need to get the refund from the ticket aggregator in new york or somewhere in east coast and they are delaying it. I was patiently waiting all along for the same and touching base with them every week or so. Now, I am not sure at this point where the issue is. Still, trying to work with them to get the refund...

Any pointers on how to go about it is very much appreciated..

Thanks..

1
★☆☆☆☆

I had to cancel my trip due to some work situation. Agent promised me that it will be reimbursed and might take 3-4 months to get it refunded. Now, it is already six months and still trying to get the refund back. They keep saying that they need to get the refund from the ticket aggregator in new york or somewhere in east coast and they are delaying it. I was patiently waiting all along for the same and touching base with them every week or so. Now, I am not sure at this point where the issue is. Still, trying to work with them to get the refund...

Any pointers on how to go about it is very much appreciated..

Thanks..

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2 out of 2 people found this review helpful.

.

I would like to give 0 star but no choice. I will NEVER do business with these people. All I needed was a receipt to help for a refund but they never cared to talk to the airline nor did they provide me a receipt for the payment I made to them. They are nice until you buy the tkt. After you make the payment ..... they would say Good Bye.

0
★☆☆☆☆

I would like to give 0 star but no choice. I will NEVER do business with these people. All I needed was a receipt to help for a refund but they never cared to talk to the airline nor did they provide me a receipt for the payment I made to them. They are nice until you buy the tkt. After you make the payment ..... they would say Good Bye.

.

Never buy tickets from Primetime Travels. They do not deal directly with airlines - they are sub-agents (not even a direct agent). ARIFA from primetime quoted me fare for 2 tickets from SFO to DEL and I paid her the money and waited 7 days for my E-tickets (can you believe waiting 7 days for E-TICKETS??). She came back after 7 days and said that she made a mistake and the tickets were $200 more ($100 each) than what I had paid. And when I asked her to deal with it as she made the mistake and it was unethical to ask for money after committing the quote, she was rude and said that she would rather refund the money and will not deal with it. She hung up the phone and would not take my call to discuss this any further. This incident has left a very bitter taste and I don't want anybody else to experience it.

This is second time when she misquoted me. Last time, I had bought tickets from her where she had charged me $30 extra (this was about 2 yrs back) and I thought that it was a genuine mistake (maybe), but this time, she proved it that she does it on purpose. 2 times in a row can not be a coincidence.

I am giving her 1 star because Insiderpages does not take zero star rating but believe me they don't deserve any. Pathetic people, poor customer service and very unethical.

1
★☆☆☆☆

Never buy tickets from Primetime Travels. They do not deal directly with airlines - they are sub-agents (not even a direct agent). ARIFA from primetime quoted me fare for 2 tickets from SFO to DEL and I paid her the money and waited 7 days for my E-tickets (can you believe waiting 7 days for E-TICKETS??). She came back after 7 days and said that she made a mistake and the tickets were $200 more ($100 each) than what I had paid. And when I asked her to deal with it as she made the mistake and it was unethical to ask for money after committing the quote, she was rude and said that she would rather refund the money and will not deal with it. She hung up the phone and would not take my call to discuss this any further. This incident has left a very bitter taste and I don't want anybody else to experience it.

This is second time when she misquoted me. Last time, I had bought tickets from her where she had charged me $30 extra (this was about 2 yrs back) and I thought that it was a genuine mistake (maybe), but this time, she proved it that she does it on purpose. 2 times in a row can not be a coincidence.

I am giving her 1 star because Insiderpages does not take zero star rating but believe me they don't deserve any. Pathetic people, poor customer service and very unethical.

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2 out of 2 people found this review helpful.

.

We booked the ticket for India Bangalore. Our trip was a night mare due to this agency. We family of four travelled but because of there screw up we had to waist lot of time in Bangalore to fix our tickets. The return journey dates were booked at different dates for of all us. Whe n we called then there service was hopeless. The out right refused to help.
So beware of this agency. Plus don??t even mention about over charging.

0
★☆☆☆☆

We booked the ticket for India Bangalore. Our trip was a night mare due to this agency. We family of four travelled but because of there screw up we had to waist lot of time in Bangalore to fix our tickets. The return journey dates were booked at different dates for of all us. Whe n we called then there service was hopeless. The out right refused to help.
So beware of this agency. Plus don??t even mention about over charging.

Pros: There is nothing good to say

Cons: They dont know what they are doing

 

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