Fashion Touch Cleaners

★★★☆☆

About Fashion Touch Cleaners

3.0 2
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I never ever had a problem with this company . They always took really good care of my things they put me out a route and its free so now I dont even have to leave my house to turn mu stuff in the delivery driver comes and picks up monday drops off thursday I like the one on westheimer it looks the nicest and the guy there is real atentive to me when i call I have never ever had a problem with them and I have benn with them for over five years . thank you guy's for all your hard work . kepp up the good job .

2
★★★★★

I never ever had a problem with this company . They always took really good care of my things they put me out a route and its free so now I dont even have to leave my house to turn mu stuff in the delivery driver comes and picks up monday drops off thursday I like the one on westheimer it looks the nicest and the guy there is real atentive to me when i call I have never ever had a problem with them and I have benn with them for over five years . thank you guy's for all your hard work . kepp up the good job .

Pros: rgood price , down the street

Cons: open till seven

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When I went to pick up my dress, i discovered a hole in it. They said that they would fix it and I went back a total of five times and everytime they said my dress was not ready. I spoke with the manager and he said he would call me the next day to update me on my dress. I never got a phone call.

I finally called them to see what was going on, and by this time I was inpatient. He said that he had the dress in front of him and that it was not fixable and that he would compesate for it. YET I didn't receive a phone call telling me after 2 weeks? Everytime I went there I got the run-around. The call was dropped so i decided to go there. As i pull up the manager was walking out and I asked him if he was the manager.. twice. He said that he wasn't. I went in the store to ask the counter girl if that was in fact the manager. She said it was. I was fed up so I called a different manager and he said that this is the first time that he's heard of this. Keep in mind, i'm still standing at the cleaners... the dress is in front of me and the counter girls said that a hole like that takes a while to fix. What this tells me is that the five times that i went to check on my dress, they hadn't even sent it out to get fixed. It was at the cleaners the whole time. But when i spoke to the manager on the phone, he said it wasn't not fixable. Confusing isn't it?

I phoned a second manager to call the cleaners to see what was going on. They said that i brought the dress in with a hole in it. The girl even said that it looked like i was wrestling with dogs! Basically, they have a manager that wont step up and girls that have no clue or don't want to have a clue about what's going on.

They are the most shady/unprofessional people i have ever dealt with. There are Auto shops that give you less of a run-around. Like I said, unless you want your clothes to come back with a hole in them or if you want to be treated like a crazy person then DO NOT BRING YOUR CLOTHES HERE.

0
★☆☆☆☆

When I went to pick up my dress, i discovered a hole in it. They said that they would fix it and I went back a total of five times and everytime they said my dress was not ready. I spoke with the manager and he said he would call me the next day to update me on my dress. I never got a phone call.

I finally called them to see what was going on, and by this time I was inpatient. He said that he had the dress in front of him and that it was not fixable and that he would compesate for it. YET I didn't receive a phone call telling me after 2 weeks? Everytime I went there I got the run-around. The call was dropped so i decided to go there. As i pull up the manager was walking out and I asked him if he was the manager.. twice. He said that he wasn't. I went in the store to ask the counter girl if that was in fact the manager. She said it was. I was fed up so I called a different manager and he said that this is the first time that he's heard of this. Keep in mind, i'm still standing at the cleaners... the dress is in front of me and the counter girls said that a hole like that takes a while to fix. What this tells me is that the five times that i went to check on my dress, they hadn't even sent it out to get fixed. It was at the cleaners the whole time. But when i spoke to the manager on the phone, he said it wasn't not fixable. Confusing isn't it?

I phoned a second manager to call the cleaners to see what was going on. They said that i brought the dress in with a hole in it. The girl even said that it looked like i was wrestling with dogs! Basically, they have a manager that wont step up and girls that have no clue or don't want to have a clue about what's going on.

They are the most shady/unprofessional people i have ever dealt with. There are Auto shops that give you less of a run-around. Like I said, unless you want your clothes to come back with a hole in them or if you want to be treated like a crazy person then DO NOT BRING YOUR CLOTHES HERE.

Pros: it is located near where i live

Cons: everything from the employees to the quality of work

 

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