L P Tailor & Alteration

★★★☆☆

About L P Tailor & Alteration

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Personal Services

Personal Services
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135 E City Place Dr Santa Ana, CA

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2.5 2
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They are very rude, they will watch you walk in and unless you get their attention they will leave you standing at the counter; but even when you do get their attention they stare at you and take their sweet time to walk over and assist - seems like they are the customer.

The service is horrible, I just took a dress on Tuesday to have the pockets removed and the hem done, I asked several times if they thought they could do this without compromising the rest of the dress. They assured me they understood the request and it was a simple fix.

I picked up the dress today and when I arrived she had to search for it and it was found amidst a bunch of clothes in a pile all crumpled up in a ball (not hung like a regular tailor would've done). Upon trying it on, saw that they completely ruined it. The hem wasn't done correctly or straight, the dress is lopsided now and instead of removing the pockets and sowing the pocket hole together they cut off about a quarter of an inch from top to bottom of each side of the dress and re-sowed the whole thing.

It was an expensive dress that needed a little tweak to fit just right, and if I ever want to wear it again I will need to lose 15-20 lbs and get a new "straight" hem done. Except I don't have 20 lbs to lose or want to, so I guess I wont be wearing the dress again.

Not only do they not know what they're doing, they're rude and treat your clothes with no respect. The place is a pig pin, I should've followed my hunch when I originally went there and taken my dress somewhere else.

Really disappointed and upset. Don't take your clother there, you will be as well.

1
★☆☆☆☆

They are very rude, they will watch you walk in and unless you get their attention they will leave you standing at the counter; but even when you do get their attention they stare at you and take their sweet time to walk over and assist - seems like they are the customer.

The service is horrible, I just took a dress on Tuesday to have the pockets removed and the hem done, I asked several times if they thought they could do this without compromising the rest of the dress. They assured me they understood the request and it was a simple fix.

I picked up the dress today and when I arrived she had to search for it and it was found amidst a bunch of clothes in a pile all crumpled up in a ball (not hung like a regular tailor would've done). Upon trying it on, saw that they completely ruined it. The hem wasn't done correctly or straight, the dress is lopsided now and instead of removing the pockets and sowing the pocket hole together they cut off about a quarter of an inch from top to bottom of each side of the dress and re-sowed the whole thing.

It was an expensive dress that needed a little tweak to fit just right, and if I ever want to wear it again I will need to lose 15-20 lbs and get a new "straight" hem done. Except I don't have 20 lbs to lose or want to, so I guess I wont be wearing the dress again.

Not only do they not know what they're doing, they're rude and treat your clothes with no respect. The place is a pig pin, I should've followed my hunch when I originally went there and taken my dress somewhere else.

Really disappointed and upset. Don't take your clother there, you will be as well.

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After I pulled the thread in a seam on my pants, I needed to get them fixed. I hate sewing and was referred to LP Tailor & Alteration as a place who does good work inexpensively. The result was my pants looking great at a very affordable price.

4
★★★★☆

After I pulled the thread in a seam on my pants, I needed to get them fixed. I hate sewing and was referred to LP Tailor & Alteration as a place who does good work inexpensively. The result was my pants looking great at a very affordable price.

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