Paw Tales Pet Spa

★★★★☆
  • 235 10th Ave Ne

    Hickory, NC 28601

    Map & Directions
  • 828-327-7711

About Paw Tales Pet Spa

Hours
TUES - FRI 7-6 SAT 730-2
Reservations
Make A Reservation

Pets & Animals

Pets & Animals
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We highly recommend Paw Tales for day care and boarding. We have been taking our 2 year old yellow lab for periodic day play at Paw Tales since we adopted her 6 months ago. She seems to be well acquainted with and love all the greeters and

3
★★★★★

We highly recommend Paw Tales for day care and boarding. We have been taking our 2 year old yellow lab for periodic day play at Paw Tales since we adopted her 6 months ago. She seems to be well acquainted with and love all the greeters and

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Best place ever! My dog has stayed here several times! We get him the Lotus suite next to the indoor pool! He goes on walks and has always been well taken care of! It is a family run business , and they have everything a dog could ever

3
★★★★★

Best place ever! My dog has stayed here several times! We get him the Lotus suite next to the indoor pool! He goes on walks and has always been well taken care of! It is a family run business , and they have everything a dog could ever

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I've been to Paw Tales before, and the experience was okay so I thought I'd go see what their new facility was like and drop both the dog who has been before and my newest addition off for a day of grooming while I had class and ran

3
★★★★★

I've been to Paw Tales before, and the experience was okay so I thought I'd go see what their new facility was like and drop both the dog who has been before and my newest addition off for a day of grooming while I had class and ran

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I have been taking my pups to Paw Tales for over four years. I would not dream of taking them anywhere else! They are VERY well taken care of. I NEVER worry about my babies when they are there. In the past (many years ago), I took my pups other places and my babies hated it! They can't wait to get inside when we pull in the parking lot. They are always happy and beautiful when I pick them up. They have had razor burns (VERY VERY RARE) in the last four years, but nothing at all alarming. This is normal for an excited, squirming pup to have a razor burn from time to time. I can't imagine handling my pups. It has to take a lot of love and patience because my little ones hate to even be brushed. I am 100% pleased with the staff, services, cost, and affection my babies receive. I will never take them anywhere else. Thanks Paw Tales for all you do!!!!!

5
★★★★★

I have been taking my pups to Paw Tales for over four years. I would not dream of taking them anywhere else! They are VERY well taken care of. I NEVER worry about my babies when they are there. In the past (many years ago), I took my pups other places and my babies hated it! They can't wait to get inside when we pull in the parking lot. They are always happy and beautiful when I pick them up. They have had razor burns (VERY VERY RARE) in the last four years, but nothing at all alarming. This is normal for an excited, squirming pup to have a razor burn from time to time. I can't imagine handling my pups. It has to take a lot of love and patience because my little ones hate to even be brushed. I am 100% pleased with the staff, services, cost, and affection my babies receive. I will never take them anywhere else. Thanks Paw Tales for all you do!!!!!

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1 out of 1 people found this review helpful.

Business Response:

THANK YOU WE LOVE HAVING YOUR BABIES. OUR PRESSURE WE PUT OON OUR STAFF TO TAKE THE BEST CARE OF CUSTOMERS BABIES PAYS OFF, THANKYOU FOR YOUR LOYALITY AND SUPPORT.
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This is the only place that I have been able to bring my dog where she would not gripe and howl all of the way home. I've tried 3 or 4 places, and with each of the others she voiced her displeasure ALL the way home... When she gets there, its like she knows the place and goes right in willingly...not so with the others we tried.

5
★★★★★

This is the only place that I have been able to bring my dog where she would not gripe and howl all of the way home. I've tried 3 or 4 places, and with each of the others she voiced her displeasure ALL the way home... When she gets there, its like she knows the place and goes right in willingly...not so with the others we tried.

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0 out of 1 people found this review helpful.

Business Response:

We are very glad your baby loves it here, we have many that do, and we love to have them. There's not much more of a good feeling to see everyones tail wagging as they come in and go out :)
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This is such BS....we've been taking our poodle to Paw Tales for 8yrs and never had a problem. "Dogs being choked"...oh please! Did you see that happen, were you there? If you dog is throwing up....a vet might be the next stop you need to make rather than complaining about it on here. Yes, I know how our pets are like family..ours is too. But come on...the way you people make this sound, it's like Michael Vick works here! These people do a wonderful job and I would HIGHLY recommend them.

5
★★★★★

This is such BS....we've been taking our poodle to Paw Tales for 8yrs and never had a problem. "Dogs being choked"...oh please! Did you see that happen, were you there? If you dog is throwing up....a vet might be the next stop you need to make rather than complaining about it on here. Yes, I know how our pets are like family..ours is too. But come on...the way you people make this sound, it's like Michael Vick works here! These people do a wonderful job and I would HIGHLY recommend them.

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1 out of 2 people found this review helpful.

Business Response:

Rusty thank you for your response and your honestly. Its sad what lengths competitors & disgruntle students will go to to tr and tarnish a reputation. We appreciate all your loyalty and support over the years. Thank you & Lilly.
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Why do just about all of the bad reviews come from people who only have made one comment on IP? My experience was great. Makes me feel that maybe a competitor might be behind this? Anybody can write anything here and you can't check it out. That is the bad thing about these web sites. I only signed up for this site is to voice my opinion on these sites. Ask people you know. Don't listen to people who you can't check on and have no idea who they are.

5
★★★★★

Why do just about all of the bad reviews come from people who only have made one comment on IP? My experience was great. Makes me feel that maybe a competitor might be behind this? Anybody can write anything here and you can't check it out. That is the bad thing about these web sites. I only signed up for this site is to voice my opinion on these sites. Ask people you know. Don't listen to people who you can't check on and have no idea who they are.

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1 out of 4 people found this review helpful.

Business Response:

Tony Thank you for seeing what we have seen for a while, We do know the source behind these malicious allegations, and unfortunately the only thing that can be done is a response.I just hope our word of mouth and great services we have provided to this community the past 6 years far exceeds whatever the person behind this is trying to do. Thank you
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They over charge and are not nice to the animals. They do not great you when you come in. I can stand there and stair at them with nothing in return. The walls were just as friendly.

1
★☆☆☆☆

They over charge and are not nice to the animals. They do not great you when you come in. I can stand there and stair at them with nothing in return. The walls were just as friendly.

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3 out of 4 people found this review helpful.

Business Response:

LOL what a humorous posting. We are very competitive in pricing, possibly lower in some cases. I do not believe anyone has stepped into our facility with out a smile, and a "How are you?" We are delighted to see our clients and their parents on a routine. As we have an owner of our facility up front talking with customers, we also have an owner working in the back to make sure everything on our pets are done correctly.
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Sloppy job. Didn't cut the length I specified. The groomer is more interested in talking on her cell than in greeting customers.

1
★☆☆☆☆

Sloppy job. Didn't cut the length I specified. The groomer is more interested in talking on her cell than in greeting customers.

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3 out of 5 people found this review helpful.

Business Response:

Our groomers are not allowed to utilize cellular service while working, so this comment has no grounds.
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I was never greeted when I dropped the dog off and when I picked her up the 1st time (she went twice) the lady wouldn't even get off the phone to greet me!!!

Here is the main reason I was terribly upset:
1. Her ears were bleeding from the inside on both ears!! Never have done that before.
2. She was cut in 2 places on her chest!! I had to put antibiotic cream on it!
3. She was so thirsty when I picked her up that she would not leave the water bowl all night!!
4. The other thing is they never called me on both visits even though I asked them to!
5. Should have known when it smelled when I dropped my dog off it was an awful place!

0
★☆☆☆☆

I was never greeted when I dropped the dog off and when I picked her up the 1st time (she went twice) the lady wouldn't even get off the phone to greet me!!!

Here is the main reason I was terribly upset:
1. Her ears were bleeding from the inside on both ears!! Never have done that before.
2. She was cut in 2 places on her chest!! I had to put antibiotic cream on it!
3. She was so thirsty when I picked her up that she would not leave the water bowl all night!!
4. The other thing is they never called me on both visits even though I asked them to!
5. Should have known when it smelled when I dropped my dog off it was an awful place!

Pros: NONE

Cons: Dog bleeding from ears and chest cut in 2 places

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I have been taking my wonderful baby to Paw Tales for four and a half years . I have been a client since they first opened the store on 127 in Hickory in 2005. From the first time I ever stepped foot into the place, the staff was wonderful, smart, and really a pleasure to be around. It was also the cleanest pet place I have ever seen. I have gotten to know several of them, the girls that open & close and the owners, I love them all. I have heard nothing except great things about these girls. They know exactly what to do to every dog that come in and I would not ever consider taking my baby anywhere else. I am disgusted at the blog from 2008 that said they abused a dog. I have walked in with and without an appointment,walked in unannounced and surprised the and i have NEVER seen or heard them be anything other than wonderful. that seems to be a personal vendetta against them for succeeding like they have. I am sure in this economy that had bound to make ignorant people mad, but they deserve all the success they get they have earned it. They are not the most expensive place in town, but they should be because they are by far the best! The owners of Paw Tale have a huge heart for pets, they have even adopted a dog from the pound just to have her spayed and to find her a home. They have rescued several, and I know of two dogs they have bought for clients when their dogs past away. They are great and should not be labeled as anything but the very very best, and anyone who takes their pet to Paw Tales would know this and the pet is very lucky to be in their hands!!!!

5
★★★★★

I have been taking my wonderful baby to Paw Tales for four and a half years . I have been a client since they first opened the store on 127 in Hickory in 2005. From the first time I ever stepped foot into the place, the staff was wonderful, smart, and really a pleasure to be around. It was also the cleanest pet place I have ever seen. I have gotten to know several of them, the girls that open & close and the owners, I love them all. I have heard nothing except great things about these girls. They know exactly what to do to every dog that come in and I would not ever consider taking my baby anywhere else. I am disgusted at the blog from 2008 that said they abused a dog. I have walked in with and without an appointment,walked in unannounced and surprised the and i have NEVER seen or heard them be anything other than wonderful. that seems to be a personal vendetta against them for succeeding like they have. I am sure in this economy that had bound to make ignorant people mad, but they deserve all the success they get they have earned it. They are not the most expensive place in town, but they should be because they are by far the best! The owners of Paw Tale have a huge heart for pets, they have even adopted a dog from the pound just to have her spayed and to find her a home. They have rescued several, and I know of two dogs they have bought for clients when their dogs past away. They are great and should not be labeled as anything but the very very best, and anyone who takes their pet to Paw Tales would know this and the pet is very lucky to be in their hands!!!!

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1 out of 10 people found this review helpful.

Business Response:

Thank you Debbie, we need more honest people in this world, its a shame a personal vendetta has to be taken out in such manner.
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Paw Tales Pet Spa is a grooming facility that provides bathing, styling, and hygiene services just to name a few. They also have a retail store where they high end cat and dog products from brands such as Wellness, Canidae, Felidae, Isle of Dogs and Iv San Bernard. They also sell Delightfully Daisy dog treats, which are treats produced using human grade ingredients and do not have added by-products and preservatives in them. Delightfully Daisy was founded by a local teenager and I think it's great that Paw Tales is supporting a local teenager by carrying the treats in their store. They also sell pet toys and other pet items. I have not used Paw Tales Pet Spa grooming services, but I do buy pet food and treats from them. When I found out a local store sells Wellness, Felidae and Canidae, I was so happy because I thought I was going to have to buy Wellness online. Petco does now sell Wellness, but I would rather not support a company that sells animals for profit at the expense of the animals' welfare. When I visit Paw Tales, the employees are very friendly and the atmosphere is very bright and cheery. Sometimes they do have the music playing a bit too loud, which I think might bother some of the animals, but overall, I would recommend Paw Tales to anyone for their natural pet food needs.

4
★★★★☆

Paw Tales Pet Spa is a grooming facility that provides bathing, styling, and hygiene services just to name a few. They also have a retail store where they high end cat and dog products from brands such as Wellness, Canidae, Felidae, Isle of Dogs and Iv San Bernard. They also sell Delightfully Daisy dog treats, which are treats produced using human grade ingredients and do not have added by-products and preservatives in them. Delightfully Daisy was founded by a local teenager and I think it's great that Paw Tales is supporting a local teenager by carrying the treats in their store. They also sell pet toys and other pet items. I have not used Paw Tales Pet Spa grooming services, but I do buy pet food and treats from them. When I found out a local store sells Wellness, Felidae and Canidae, I was so happy because I thought I was going to have to buy Wellness online. Petco does now sell Wellness, but I would rather not support a company that sells animals for profit at the expense of the animals' welfare. When I visit Paw Tales, the employees are very friendly and the atmosphere is very bright and cheery. Sometimes they do have the music playing a bit too loud, which I think might bother some of the animals, but overall, I would recommend Paw Tales to anyone for their natural pet food needs.

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4 out of 14 people found this review helpful.

Business Response:

Our first posting, Thank you for your honestly.
 

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