Pacific Hand Car Wash

★★☆☆☆
  • 1667 S Bascom Ave

    Campbell, CA 95008

    Map & Directions
  • 408-371-6660

About Pacific Hand Car Wash

Hours
Mon - Sun: 7am - 8pm

Automotive

Automotive
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.

Much like others on this site, my vehicles upholstery was damaged when the unskilled labor hurried through cleaning my interior. They tore the leather seat and when confronted denied everything. I than asked for the owner/managers number, which they gave me (Helen tang 408-293-3128), but she never answered or returned my calls. I left no fewer than 7 messages with her representatives with no response. Worst business practice ever!

1
★☆☆☆☆

Much like others on this site, my vehicles upholstery was damaged when the unskilled labor hurried through cleaning my interior. They tore the leather seat and when confronted denied everything. I than asked for the owner/managers number, which they gave me (Helen tang 408-293-3128), but she never answered or returned my calls. I left no fewer than 7 messages with her representatives with no response. Worst business practice ever!

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.

Much like others on this site, my vehicles upholstery was damaged when the unskilled labor hurried through cleaning my interior. They tore the leather seat and when confronted denied everything. I than asked for the owner/managers number, which they gave me (Helen Tang 408-293-3128), but she never answered or returned my calls. I left no fewer than 7 messages with her representatives with no response. Worst business practice ever!

0
★☆☆☆☆

Much like others on this site, my vehicles upholstery was damaged when the unskilled labor hurried through cleaning my interior. They tore the leather seat and when confronted denied everything. I than asked for the owner/managers number, which they gave me (Helen Tang 408-293-3128), but she never answered or returned my calls. I left no fewer than 7 messages with her representatives with no response. Worst business practice ever!

Pros: None!

Cons: Damaged car, no acceptance, overpriced and poor service

.

Do not go here! I took my car here at the recommendation of a friend and will never go back!!!

They do not clean your car, they merely marinate it in foul smelling Armour All. My car literally had pools of this gunk on the flat surfaces with dirt floating in it.

I had an important evening planned and spent $130 for a thorough cleaning. What a total waste of money!!! I had to take a shower after riding in it for 10 minutes and sticking to every surface. The wheels had tons of dirt easily visible that could be scraped off simply with my fingernail. They didn't even try to remove it. I could get a better car wash from a $5 gas station robot autowash.

The only cars I saw there were full on pimp mobiles and ghetto wheelers with spinners and chrome. I guess these guys don't mind a little extra lube in their hair from the slippery headrests to keep their JerryCurl doo's looking dope.

I spoke with the owner and will be going back tomorrow to get my money back and show him what an embarrassing job they did.

He wants to clean it again, but I'm afraid to let them touch my car again. If they don't give me my money back so I can take it next door to Classic car wash (who usually does a much better job for $20) Then I will post a follow up.

Man, I am pissed, I drop $130 bucks wait an hour ( I came back 1/2 hour later after being told 1 hour for their thorough work sat there for another 1/2 hour, pissed that they hadn't started on it, and then I went up and asked and the car was already done... But looked like sh*t and they had my phone number the whole time and didn't call it as promised), and the car looks like Sh*t. Thanks for F*cking up my date as well!!! If you want your car to feel like a slip n slide and enjoy the feel and smell of copious amounts of petroleum products you will love this place.

Oh yeah, my GPS was in the door pocket and looked like they sprayed the screen with muddy water. I also had a report sitting on the passenger seat that looked like it had been used to catch the overspray from a bad porno shoot. Gunk all over the cover page. Thanks a-holes!!! I believe the story about the other guys having their stuff ripped off as well, these guys look pretty shady and their lack of work ethic may be a hint of what you can expect from them.

I can't wait to go back there tomorrow and lay into these f*ckers!!!! Can you tell I'm a little upset? :-)

1
★☆☆☆☆

Do not go here! I took my car here at the recommendation of a friend and will never go back!!!

They do not clean your car, they merely marinate it in foul smelling Armour All. My car literally had pools of this gunk on the flat surfaces with dirt floating in it.

I had an important evening planned and spent $130 for a thorough cleaning. What a total waste of money!!! I had to take a shower after riding in it for 10 minutes and sticking to every surface. The wheels had tons of dirt easily visible that could be scraped off simply with my fingernail. They didn't even try to remove it. I could get a better car wash from a $5 gas station robot autowash.

The only cars I saw there were full on pimp mobiles and ghetto wheelers with spinners and chrome. I guess these guys don't mind a little extra lube in their hair from the slippery headrests to keep their JerryCurl doo's looking dope.

I spoke with the owner and will be going back tomorrow to get my money back and show him what an embarrassing job they did.

He wants to clean it again, but I'm afraid to let them touch my car again. If they don't give me my money back so I can take it next door to Classic car wash (who usually does a much better job for $20) Then I will post a follow up.

Man, I am pissed, I drop $130 bucks wait an hour ( I came back 1/2 hour later after being told 1 hour for their thorough work sat there for another 1/2 hour, pissed that they hadn't started on it, and then I went up and asked and the car was already done... But looked like sh*t and they had my phone number the whole time and didn't call it as promised), and the car looks like Sh*t. Thanks for F*cking up my date as well!!! If you want your car to feel like a slip n slide and enjoy the feel and smell of copious amounts of petroleum products you will love this place.

Oh yeah, my GPS was in the door pocket and looked like they sprayed the screen with muddy water. I also had a report sitting on the passenger seat that looked like it had been used to catch the overspray from a bad porno shoot. Gunk all over the cover page. Thanks a-holes!!! I believe the story about the other guys having their stuff ripped off as well, these guys look pretty shady and their lack of work ethic may be a hint of what you can expect from them.

I can't wait to go back there tomorrow and lay into these f*ckers!!!! Can you tell I'm a little upset? :-)

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1 out of 1 people found this review helpful.

.

This car wash is fantastic. Really good service and everyone there is super nice. They do the job very well and im always happy with my car. This car wash also has a very nice set up with beautiful koi fish to look at. Also stores right next to the Pacific car wash so very good location.

5
★★★★★

This car wash is fantastic. Really good service and everyone there is super nice. They do the job very well and im always happy with my car. This car wash also has a very nice set up with beautiful koi fish to look at. Also stores right next to the Pacific car wash so very good location.

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They will trash your car and not take responsibility for it. I took my truck there and the workers that were vacuuming the carpet ripped it by pushing to hard with the head of the vacuum. When i brought it to there attention they denied it. The manager told me it was my shoe. My shoe does not make a giant rip the length of the vacuum head. They scratched another of our cars by wiping the air hose in the past. will never take our cars there again. It will cost $300 to fix it and they will do nothing to help.

1
★☆☆☆☆

They will trash your car and not take responsibility for it. I took my truck there and the workers that were vacuuming the carpet ripped it by pushing to hard with the head of the vacuum. When i brought it to there attention they denied it. The manager told me it was my shoe. My shoe does not make a giant rip the length of the vacuum head. They scratched another of our cars by wiping the air hose in the past. will never take our cars there again. It will cost $300 to fix it and they will do nothing to help.

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1 out of 1 people found this review helpful.

.

A worker went into my closed compartments and stole my IPOD. I noticed immediately and complained. The manger forwarded me to Owner who never took my call or returned any of several messages. They do a decent job washing cars but need to screen employees better. I have not and will not go back. Do not leave anything in the car that you value.

1
★☆☆☆☆

A worker went into my closed compartments and stole my IPOD. I noticed immediately and complained. The manger forwarded me to Owner who never took my call or returned any of several messages. They do a decent job washing cars but need to screen employees better. I have not and will not go back. Do not leave anything in the car that you value.

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.

This is one of only a couple places I trust with my classic cars short of a full personal detailer or myself. I think while the price is high in comparison to Delta Queen or other machine assisted washes, you get what you pay for in this case. They will do special request work ( no wire brushes on the rally wheels), wipe down under the hood area and trunk jams without hesitation. I have never had any money lifted as stated by one of other reviewers and I store change in the ashtray and usually have a few bills in the console area for tolls so the opportunity has been there every one of the mumerous times I've had my car done there over the last 5 years. I use them to do the base wash and cleanup before I detail for car shows so they do have a minimum standard that I expect going in and they have never failed to meet it with little or no prodding. From time to time they may need to do a little wipe here or a airblast there to clean something up but i've never had to have them reclean an entire area or section because they've done a subpar job to begin with. I can't say that about some other handwashes in the area.

4
★★★★☆

This is one of only a couple places I trust with my classic cars short of a full personal detailer or myself. I think while the price is high in comparison to Delta Queen or other machine assisted washes, you get what you pay for in this case. They will do special request work ( no wire brushes on the rally wheels), wipe down under the hood area and trunk jams without hesitation. I have never had any money lifted as stated by one of other reviewers and I store change in the ashtray and usually have a few bills in the console area for tolls so the opportunity has been there every one of the mumerous times I've had my car done there over the last 5 years. I use them to do the base wash and cleanup before I detail for car shows so they do have a minimum standard that I expect going in and they have never failed to meet it with little or no prodding. From time to time they may need to do a little wipe here or a airblast there to clean something up but i've never had to have them reclean an entire area or section because they've done a subpar job to begin with. I can't say that about some other handwashes in the area.

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.

Stole my money from my ashtray, and were rude when confronted by it! They told me that I should remove the money next time. I told them there will not be a next time.

PROS:
CONS: thieves

1
★☆☆☆☆

Stole my money from my ashtray, and were rude when confronted by it! They told me that I should remove the money next time. I told them there will not be a next time.

PROS:
CONS: thieves

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1 out of 2 people found this review helpful.

.

This place is great... They do everything my hand, no machines. They even let you drive your car through if you don't want others to drive it. This place does a lot of high-end cars. I drive out of there looking like I'm in a new car. It is a bit expensive if you are looking for a typical car wash.

4
★★★★☆

This place is great... They do everything my hand, no machines. They even let you drive your car through if you don't want others to drive it. This place does a lot of high-end cars. I drive out of there looking like I'm in a new car. It is a bit expensive if you are looking for a typical car wash.

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.

This is a hand car wash. They then vaccumed the interior, wiped down the dash, and cleaned the windows. The car looked GREAT coming out of the wash, but it came at a high price. Just the wash alone cost $20. A complete detail was around $200! They did a great job, but at those rates, you can only do this once in a while.

4
★★★★☆

This is a hand car wash. They then vaccumed the interior, wiped down the dash, and cleaned the windows. The car looked GREAT coming out of the wash, but it came at a high price. Just the wash alone cost $20. A complete detail was around $200! They did a great job, but at those rates, you can only do this once in a while.

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