Big Screen Tv Svc

★★☆☆☆

About Big Screen Tv Svc

Details
  • TV & Radio Repair
2.0 1
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We were very dissatisfied with Big Screen TV Service. Once we finally got someone on the phone, we were asked to tell them what our TV was or was not doing.

We explained that the TV just popped and fizzed out the night before. He told us that often occurs in TV's our size and brand and quoted us a price IF that is what was wrong.

Once the repairman arrived and looked at our TV, he discovered that what was wrong was the same thing the guy mentioned on the phone. However he charged us an additional "trip charge". My husband said that we weren't paying a trip charge on top of the $280 for the part and the repair.

He "fixed" our TV, but it didn't work the same. It took almost 40 seconds before the picture would come in and the guy told us that this was normal and we must be "mistaken" if we thought the TV came on immediately before. Since the repair our TV now takes 3min and 30 sec before the picture comes in. When we called them back they explained that it will usually go out again within three months.

VERY BAD EXPERIENCE!

2
★★☆☆☆

We were very dissatisfied with Big Screen TV Service. Once we finally got someone on the phone, we were asked to tell them what our TV was or was not doing.

We explained that the TV just popped and fizzed out the night before. He told us that often occurs in TV's our size and brand and quoted us a price IF that is what was wrong.

Once the repairman arrived and looked at our TV, he discovered that what was wrong was the same thing the guy mentioned on the phone. However he charged us an additional "trip charge". My husband said that we weren't paying a trip charge on top of the $280 for the part and the repair.

He "fixed" our TV, but it didn't work the same. It took almost 40 seconds before the picture would come in and the guy told us that this was normal and we must be "mistaken" if we thought the TV came on immediately before. Since the repair our TV now takes 3min and 30 sec before the picture comes in. When we called them back they explained that it will usually go out again within three months.

VERY BAD EXPERIENCE!

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