Dominair Heating & Air Conditioning

★★★★☆

About Dominair Heating & Air Conditioning

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  • Heating & Air Conditioning
  • Household Appliances

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About 6 years ago I would have said to trust this company; however in the past year that my husband and I have used them, they have bungled appointments - which is all well and good they apologize, but it does nothing for the fact that I killed my day waiting for someone who was scheduled to show but did not.

We also purchased an Amana unit from them and was told it would be very quiet. The original unit was replaced with another unit because it sounded like something large was hitting the house each time the outside unit shut off - it even shook that side of the house and the unit is 15" from the side of the house. This newer unit, although it does not shake the house, still makes a lot of noise.

2
★★☆☆☆

About 6 years ago I would have said to trust this company; however in the past year that my husband and I have used them, they have bungled appointments - which is all well and good they apologize, but it does nothing for the fact that I killed my day waiting for someone who was scheduled to show but did not.

We also purchased an Amana unit from them and was told it would be very quiet. The original unit was replaced with another unit because it sounded like something large was hitting the house each time the outside unit shut off - it even shook that side of the house and the unit is 15" from the side of the house. This newer unit, although it does not shake the house, still makes a lot of noise.

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Dominair came out and replaced all our air ducts. I happen to go up and check and they did not change out a bad one right up the stairway attic in full view. Called out and then replaced and apologized. Called later about a wet mildew spot in daughters closet. There was lots of condensation on condenser up in attic. Steve said he would get back. Never did. Called later about leak in master ceiling. (Plumber had to be called) However I reminded Steve about condensation problem, he again said he would get back with me. Three week later still no response from Steve. Will not use Dominair again.

1
★☆☆☆☆

Dominair came out and replaced all our air ducts. I happen to go up and check and they did not change out a bad one right up the stairway attic in full view. Called out and then replaced and apologized. Called later about a wet mildew spot in daughters closet. There was lots of condensation on condenser up in attic. Steve said he would get back. Never did. Called later about leak in master ceiling. (Plumber had to be called) However I reminded Steve about condensation problem, he again said he would get back with me. Three week later still no response from Steve. Will not use Dominair again.

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We recently had a new AC & heating system installed by DominAir. The installation was a bit complicated by the attic space and layout. These guys did a great job at a fair price. Their entire team, Deacon, Kenneth, Donny, Vincent, and Joe were nice and great to work with, always courteous and patient. In installing the new system, Donny, Vincent, and Joe were tenacious and determined in completing the installation as quickly as possible. It was a bad day for installation due to much rain, but our floors and carpets were protected and clean when they left. Several times we??ve gone the ??find someone cheaper route? and been disappointed, even cheated. Honesty, integrity and professionalism go a lot farther with us. These guys did what they said they would and for the price they quoted. Kenneth??s word is his bond and we didn??t pay a dime until the job was complete. For the first time since we??ve been in Houston, we have our AC and heating service provider. Check with the BBB and check their references. If you??re fair minded, you??ll not be disappointed.

5
★★★★★

We recently had a new AC & heating system installed by DominAir. The installation was a bit complicated by the attic space and layout. These guys did a great job at a fair price. Their entire team, Deacon, Kenneth, Donny, Vincent, and Joe were nice and great to work with, always courteous and patient. In installing the new system, Donny, Vincent, and Joe were tenacious and determined in completing the installation as quickly as possible. It was a bad day for installation due to much rain, but our floors and carpets were protected and clean when they left. Several times we??ve gone the ??find someone cheaper route? and been disappointed, even cheated. Honesty, integrity and professionalism go a lot farther with us. These guys did what they said they would and for the price they quoted. Kenneth??s word is his bond and we didn??t pay a dime until the job was complete. For the first time since we??ve been in Houston, we have our AC and heating service provider. Check with the BBB and check their references. If you??re fair minded, you??ll not be disappointed.

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I appreciate the kind comments. Since there is no way to screen who makes comments on this page it is difficult to really say who is a competitor just trying to damage our reputation and who is real.

I can say we don't have a Jimmy B. anywhere in any of our records. We did have a Jimmy B. work for us at one time. That is interesting.

Mr. Bob F. we didn't blame the builder or the manufacturer. We said you didn't have enough return air and you were restricting it more with the elctrostatic filters you purchased from someone. You chose not to remove them or to upgrade by adding additional returns in other parts of the house. Your system is noisy due to poor airflow.

I just wanted to take a moment to correct what appears to be misrepresentation of our company. And I will give us a 5 star rating.

5
★★★★★

I appreciate the kind comments. Since there is no way to screen who makes comments on this page it is difficult to really say who is a competitor just trying to damage our reputation and who is real.

I can say we don't have a Jimmy B. anywhere in any of our records. We did have a Jimmy B. work for us at one time. That is interesting.

Mr. Bob F. we didn't blame the builder or the manufacturer. We said you didn't have enough return air and you were restricting it more with the elctrostatic filters you purchased from someone. You chose not to remove them or to upgrade by adding additional returns in other parts of the house. Your system is noisy due to poor airflow.

I just wanted to take a moment to correct what appears to be misrepresentation of our company. And I will give us a 5 star rating.

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Very impressed. Professional, friendly people (the woman who took my call and the serviceman, Dwayne). Incredibly fast service--within 2 hours of the call my AC was up and running fine, and it cost less than I expected. I definitely recommend DominAir for AC service. I'm going to use them to do some further work they recommended to improve my system.

5
★★★★★

Very impressed. Professional, friendly people (the woman who took my call and the serviceman, Dwayne). Incredibly fast service--within 2 hours of the call my AC was up and running fine, and it cost less than I expected. I definitely recommend DominAir for AC service. I'm going to use them to do some further work they recommended to improve my system.

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DominAir proved to be honest & professional. They explained why my system wasn't running properly and offered a solution that left my family comfortable and completely satisfied. The technician was clean, wore shoe covers in my home, and was very polite. I will use them and recommend them again!!

5
★★★★★

DominAir proved to be honest & professional. They explained why my system wasn't running properly and offered a solution that left my family comfortable and completely satisfied. The technician was clean, wore shoe covers in my home, and was very polite. I will use them and recommend them again!!

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Domiaire wanted to charge me 1200 for a job that other companies charge 700-900 for. I ended up going with Champion Addicks and they charged 700 for the same job. Champion Addicks is more honest! These men are bandits!

1
★☆☆☆☆

Domiaire wanted to charge me 1200 for a job that other companies charge 700-900 for. I ended up going with Champion Addicks and they charged 700 for the same job. Champion Addicks is more honest! These men are bandits!

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i dont know what bobs problem is but it was locust waking his wife up not the vent! Kenneth was just trying to help. I hope this and bobs comment didnt turn anyone away. We've used dominair scence it started and we are very very happpy with them

5
★★★★★

i dont know what bobs problem is but it was locust waking his wife up not the vent! Kenneth was just trying to help. I hope this and bobs comment didnt turn anyone away. We've used dominair scence it started and we are very very happpy with them

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DominAir proved to be a great choice for an A/C company. We called for an A/C check and they didn't try to sell us anything we didn't need. They showed up within the time promised, wore shoe coverings while in my house, and then left me with the bill w/ the charges just as they stated (no hidden fees!). We were very pleased with the service and will use them again.

5
★★★★★

DominAir proved to be a great choice for an A/C company. We called for an A/C check and they didn't try to sell us anything we didn't need. They showed up within the time promised, wore shoe coverings while in my house, and then left me with the bill w/ the charges just as they stated (no hidden fees!). We were very pleased with the service and will use them again.

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1 out of 1 people found this review helpful.

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bought and paid for 2 upgraded a/c's so they would be quiet. They weren't. Ken and his crew tried to make it right, but in the end blamed the home builder and the a/c manufacturer. I ended up with less than bargained for.... they should know how to do this right, not make excuses and put blame on others.

2
★★☆☆☆

bought and paid for 2 upgraded a/c's so they would be quiet. They weren't. Ken and his crew tried to make it right, but in the end blamed the home builder and the a/c manufacturer. I ended up with less than bargained for.... they should know how to do this right, not make excuses and put blame on others.

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0 out of 1 people found this review helpful.

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