Lone Star Solar Screens

★★★★☆
  • 2334 Hinton Dr

    Irving, TX 75061

    Map & Directions
  • 972-445-0856

About Lone Star Solar Screens

Hours
Mon-Sat 8:30am-5pm

Home & Garden

Home & Garden
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I shopped around first and Lone Star did better than my comparison vendor pricing. The sales rep followed up with a call several times after his estimate. When I learned that my roofing contractor uses Lone Star for their work, that increased my confidence level that this was the company for me. They came to measure the very next day and the day after did the install. Fantastic turn around time! My windows look wonderful and I know I will be seeing a savings on my energy bills as a result. I will definitely recommend Lone Star to my friends and those I do not know. Fair pricing but most of all fabulous customer service which made my experience a positive one!

5
★★★★★

I shopped around first and Lone Star did better than my comparison vendor pricing. The sales rep followed up with a call several times after his estimate. When I learned that my roofing contractor uses Lone Star for their work, that increased my confidence level that this was the company for me. They came to measure the very next day and the day after did the install. Fantastic turn around time! My windows look wonderful and I know I will be seeing a savings on my energy bills as a result. I will definitely recommend Lone Star to my friends and those I do not know. Fair pricing but most of all fabulous customer service which made my experience a positive one!

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We are very pleased with our decision to hire Lone Star Solar Screens. The employees were very professional from the initial visit to the installation. We had our screens installed within a week! We were surprised at how affordable they were. We would definitely recommend them.

5
★★★★★

We are very pleased with our decision to hire Lone Star Solar Screens. The employees were very professional from the initial visit to the installation. We had our screens installed within a week! We were surprised at how affordable they were. We would definitely recommend them.

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Its a great company and they have a very good product and service. I called and ordered from the owner Jim he was extremely helpful and knowledgeable. He answered all of my questions and had my screens installed in a week. I can already tell the difference on the room temperature.

5
★★★★★

Its a great company and they have a very good product and service. I called and ordered from the owner Jim he was extremely helpful and knowledgeable. He answered all of my questions and had my screens installed in a week. I can already tell the difference on the room temperature.

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The entire process was simple and hassle free. Their bid was by far the best. The guy came out and measured the windows and discussed the options. Once I agreed, I signed the contract. Less than a week later, they came out and installed the screens. After they completed the install, they knocked on the door and I paid for the screens. That was it. It was a ridiculously simple process and the screens look great and work great. Also, when they install, you don't have to be home. If you aren't, they just have you mail the payment.

5
★★★★★

The entire process was simple and hassle free. Their bid was by far the best. The guy came out and measured the windows and discussed the options. Once I agreed, I signed the contract. Less than a week later, they came out and installed the screens. After they completed the install, they knocked on the door and I paid for the screens. That was it. It was a ridiculously simple process and the screens look great and work great. Also, when they install, you don't have to be home. If you aren't, they just have you mail the payment.

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This was so easy? one call to get a bid on the job. Adam was great called before showing up to let me know he was running a little behind due to traffic. I drive an 18 wheeler so I understand the running late due to traffic because I live it!! Adam was friendly and courteous he took the measurements of the house and showed me the two types of screens and the price. That??s it! No pushy sales... just the product and the price. I was going to get a couple other quotes but not having to fight over the price and feeling pushed into it? I just made the decision to purchase the screens from Adam. Oh, the no money down was great! I had another contractor over at the same time and didn't have the time to break away to write a check. That was a big big plus! For me that really made it an easy choice! (3 days later) Today the guys installed the screens and I had to turn the AC unit up one degree.. they made a difference in my other homes and again they did in this home. Looking forward to the reduced cost on my electric bill. The screens look great! I paid for the window / track cleaning as part of the package because I didn't want to do it in this heat... They washed the windows and hung all the screens in little time and they look fantastic. Great job guys! They finished and left a final bill on my door and didn't knock or both me in any way after the install was complete. I was making phone calls, and really liked the fact they didn't disturb me, asking for a check or payment! I??m writing out the check to mail to them as soon as I finish this review! A+ I would use these folks again!

5
★★★★★

This was so easy? one call to get a bid on the job. Adam was great called before showing up to let me know he was running a little behind due to traffic. I drive an 18 wheeler so I understand the running late due to traffic because I live it!! Adam was friendly and courteous he took the measurements of the house and showed me the two types of screens and the price. That??s it! No pushy sales... just the product and the price. I was going to get a couple other quotes but not having to fight over the price and feeling pushed into it? I just made the decision to purchase the screens from Adam. Oh, the no money down was great! I had another contractor over at the same time and didn't have the time to break away to write a check. That was a big big plus! For me that really made it an easy choice! (3 days later) Today the guys installed the screens and I had to turn the AC unit up one degree.. they made a difference in my other homes and again they did in this home. Looking forward to the reduced cost on my electric bill. The screens look great! I paid for the window / track cleaning as part of the package because I didn't want to do it in this heat... They washed the windows and hung all the screens in little time and they look fantastic. Great job guys! They finished and left a final bill on my door and didn't knock or both me in any way after the install was complete. I was making phone calls, and really liked the fact they didn't disturb me, asking for a check or payment! I??m writing out the check to mail to them as soon as I finish this review! A+ I would use these folks again!

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The solar screens make an amazing difference in the amount of heat coming into my house! (I have Buffalo color at 80% and 90% on 3 sides of my house. Grid work was done on all front windows and back windows that can been seen from the street. Side windows that face a fence do not have gridwork.) I found the overall cost to be reasonable...more than I'd like, but less than I feared. Mine were installed in Feb 2009 and I just called them back (May 2012) to finish off several windows I had left uncovered. I noticed an immediate improvement in the comfortability in those rooms. I wish I had done them earlier! Terry came out for an estimate both times...very friendly, honest and knowledgable. We're planning to move soon, and I will definitely be using Lone Star again!

BTW, if you choose to get solar screens, from any company, **PLEASE** put the gridwork on the front of your house! They look so uninviting and foreboding and ominous without it. Thank you!

5
★★★★★

The solar screens make an amazing difference in the amount of heat coming into my house! (I have Buffalo color at 80% and 90% on 3 sides of my house. Grid work was done on all front windows and back windows that can been seen from the street. Side windows that face a fence do not have gridwork.) I found the overall cost to be reasonable...more than I'd like, but less than I feared. Mine were installed in Feb 2009 and I just called them back (May 2012) to finish off several windows I had left uncovered. I noticed an immediate improvement in the comfortability in those rooms. I wish I had done them earlier! Terry came out for an estimate both times...very friendly, honest and knowledgable. We're planning to move soon, and I will definitely be using Lone Star again!

BTW, if you choose to get solar screens, from any company, **PLEASE** put the gridwork on the front of your house! They look so uninviting and foreboding and ominous without it. Thank you!

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I have read the negative reviews, but we had a great experience with Lone Star. We chose to use Lone Star based on a reference from a friend who had used them and we were not disappointed. We had 5 windows installed, and installation was completed within 3 days. The pricing was much better than I we had envisioned. The end results have been great, and we have noticed a big difference on the level of heat in our house. We plan to use them to complete the rest of the house.

5
★★★★★

I have read the negative reviews, but we had a great experience with Lone Star. We chose to use Lone Star based on a reference from a friend who had used them and we were not disappointed. We had 5 windows installed, and installation was completed within 3 days. The pricing was much better than I we had envisioned. The end results have been great, and we have noticed a big difference on the level of heat in our house. We plan to use them to complete the rest of the house.

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The screens are fantastic and really help cut the glare and heat from the direct sunlight coming into our home! The company is professional, friendly, fast and affordable! Everyone is super nice and not pushy! We have used this company on two different occasions because we were so pleased the first time! Could not be more pleased!

5
★★★★★

The screens are fantastic and really help cut the glare and heat from the direct sunlight coming into our home! The company is professional, friendly, fast and affordable! Everyone is super nice and not pushy! We have used this company on two different occasions because we were so pleased the first time! Could not be more pleased!

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My experience using Lone Star Solar screens was excellent. The customer service was wonderful- staff were very pofessional. Edger was wonderful to work with. Everything he said he would have the staff do was done within a timely manner. This was a great experience -not to mention that i LOVE my screens!!! I have been the envy of my block!

5
★★★★★

My experience using Lone Star Solar screens was excellent. The customer service was wonderful- staff were very pofessional. Edger was wonderful to work with. Everything he said he would have the staff do was done within a timely manner. This was a great experience -not to mention that i LOVE my screens!!! I have been the envy of my block!

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Owner and most of his employees are complete idiots when it comes to service. Owner seems to have a warped, to say the least, concept of customer service and does nothing to ensure loyalty. He expects the customer to adhere his timeline, is completely willing to trespass on your property if it suits his needs. Product is possibly decent, certainly comparable to others, but the staff is almost useless. I'd buy elsewhere - most companies will match this moron's discount.

2
★★☆☆☆

Owner and most of his employees are complete idiots when it comes to service. Owner seems to have a warped, to say the least, concept of customer service and does nothing to ensure loyalty. He expects the customer to adhere his timeline, is completely willing to trespass on your property if it suits his needs. Product is possibly decent, certainly comparable to others, but the staff is almost useless. I'd buy elsewhere - most companies will match this moron's discount.

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The screens are great it is the customer service that is very poor.The owner is the worst.I can`t beleive the way he spoke to me when I was trying to get a screen repaired which is covered under the warranty..He was yelling and screaming like a crazy man then hung up on me.I do not know how this bussiness is still open.

1
★☆☆☆☆

The screens are great it is the customer service that is very poor.The owner is the worst.I can`t beleive the way he spoke to me when I was trying to get a screen repaired which is covered under the warranty..He was yelling and screaming like a crazy man then hung up on me.I do not know how this bussiness is still open.

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Upset and horrified at the customer service received by the manager and owner.It was rather crazy and unbeleivable.I was completely shocked that someone would speak to a customer or anyone as a matter of fact in the way the owner spoke to

3
★★★★★

Upset and horrified at the customer service received by the manager and owner.It was rather crazy and unbeleivable.I was completely shocked that someone would speak to a customer or anyone as a matter of fact in the way the owner spoke to

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I called LSSS, and they had a sales rep next afternoon to go over choices. 2 days later, they were installed. They are very beautiful on the house. The only drawback is that they are screwed into the window frame. I would prefer some other type of attachment.

5
★★★★★

I called LSSS, and they had a sales rep next afternoon to go over choices. 2 days later, they were installed. They are very beautiful on the house. The only drawback is that they are screwed into the window frame. I would prefer some other type of attachment.

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In march 2011 I ordered solar screens from lone star solar screens. I was very impressed with the type of service I recieved. My scheduled time was at 11 am, the sales rep. got there right on time, I was confused about the type of framing they would use, as i had already recieved estimates from other companies. He then proceeded to show me many different types of frame, and explained wich frame would best fit my windows. He said the 3/4 frame would fit best because of the thickness of it, there would be no rattleing as opposed to the thinner 1 inch frame. I also chose the buffalo screen color wich is a combo of black and brown. Wich is great cause my wife wanted the brown and i wanted black. The work was completed in the time frame that they told me, and it didnt require me to be at home for the install. When i got home that day i got a copy of the bill and my front door. I called in with my credit card that evening. I recieved my warranty and reciept with in a week. It was a pleasure to do business with Lone star Solar Screens!!

5
★★★★★

In march 2011 I ordered solar screens from lone star solar screens. I was very impressed with the type of service I recieved. My scheduled time was at 11 am, the sales rep. got there right on time, I was confused about the type of framing they would use, as i had already recieved estimates from other companies. He then proceeded to show me many different types of frame, and explained wich frame would best fit my windows. He said the 3/4 frame would fit best because of the thickness of it, there would be no rattleing as opposed to the thinner 1 inch frame. I also chose the buffalo screen color wich is a combo of black and brown. Wich is great cause my wife wanted the brown and i wanted black. The work was completed in the time frame that they told me, and it didnt require me to be at home for the install. When i got home that day i got a copy of the bill and my front door. I called in with my credit card that evening. I recieved my warranty and reciept with in a week. It was a pleasure to do business with Lone star Solar Screens!!

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1 out of 1 people found this review helpful.

.

I worked with them twice this year, install was flawless, price was the lowest I have seen no matter where I shopped.
I just referred them to two co-workers and we will see if they have similar experience.
For those of you who may be trying to get their service in the heat of the summer, you may not get the speed of service from anyone, I have worked with them in the fall and again in the winter, they were on time.

5
★★★★★

I worked with them twice this year, install was flawless, price was the lowest I have seen no matter where I shopped.
I just referred them to two co-workers and we will see if they have similar experience.
For those of you who may be trying to get their service in the heat of the summer, you may not get the speed of service from anyone, I have worked with them in the fall and again in the winter, they were on time.

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1 out of 1 people found this review helpful.

.

We used Lone Star Solar and had a wonderful experience both time we used them.
We have had their screens on our home for 7 years now from, original install, without issue.
We called back a few yrs later and had them add more screens, still without issue.
I have no problems referring them to someone else, family, friend or stranger.

5
★★★★★

We used Lone Star Solar and had a wonderful experience both time we used them.
We have had their screens on our home for 7 years now from, original install, without issue.
We called back a few yrs later and had them add more screens, still without issue.
I have no problems referring them to someone else, family, friend or stranger.

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.

a nice family business
I have worked with them for many years. They work very hard!!!!
Please give them a try for your solar screens and you will be glad you did.

5
★★★★★

a nice family business
I have worked with them for many years. They work very hard!!!!
Please give them a try for your solar screens and you will be glad you did.

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I was very leery of purchasing from Lone Star Solar because of all of the bad reviews here. But I was not willing to spend the $1500 that Solar Screen Works in McKinney wanted where I only paid $950 with Lone Star for 17 windows on the front of my house. Plus, they have a good rating with the BBB and when taken into account the sheer number of installs they do (A LOT), it's hard to believe if their customer service or product was THAT bad, than they wouldn't have any business.

I called to get the estimate. They came out promptly and very much on time. The guy who came was very nice and respectful and he was knowledgeable of the product and answered all of my questions to my satisfaction.

I later called several times to their office with more questions and always received friendly people who answered all of my questions adequately.

I placed the order on Friday and by Thursday the following week all the screens were installed. I checked all of them and they were all fit very tight and snug and I was impressed at how precisely they were measured and installed.

In addition, a reviewer here mentioned that the screens are screwed into the windowframes. They screwed one tab into the window frame to hold the panel in place. And when I asked the guys at Solar Screen works about the screws, they said that they would do the same thing.

Overall, I'm very happy with the product and the service, though so far I haven't had to deal with customer service relating to problems with the solar screens.

5
★★★★★

I was very leery of purchasing from Lone Star Solar because of all of the bad reviews here. But I was not willing to spend the $1500 that Solar Screen Works in McKinney wanted where I only paid $950 with Lone Star for 17 windows on the front of my house. Plus, they have a good rating with the BBB and when taken into account the sheer number of installs they do (A LOT), it's hard to believe if their customer service or product was THAT bad, than they wouldn't have any business.

I called to get the estimate. They came out promptly and very much on time. The guy who came was very nice and respectful and he was knowledgeable of the product and answered all of my questions to my satisfaction.

I later called several times to their office with more questions and always received friendly people who answered all of my questions adequately.

I placed the order on Friday and by Thursday the following week all the screens were installed. I checked all of them and they were all fit very tight and snug and I was impressed at how precisely they were measured and installed.

In addition, a reviewer here mentioned that the screens are screwed into the windowframes. They screwed one tab into the window frame to hold the panel in place. And when I asked the guys at Solar Screen works about the screws, they said that they would do the same thing.

Overall, I'm very happy with the product and the service, though so far I haven't had to deal with customer service relating to problems with the solar screens.

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I absolutely love my solar screens. I am pleased with my service all around. I called on Friday and set up an appointment for Monday at 6:00 pm. The estimator was on time and very friendly and informative. He gave me a detailed quote and I signed the contract and ordered my screens right then. The installer came out on Saturday to install the screens. He did a great job and was very friendly and professional. Lone Star was recommended to me by both my niece and my nephew who have Lone Star Screens. Their price was 40% lower than another company that I had quote the same job. I will have them quote radiant barrier for me next.

5
★★★★★

I absolutely love my solar screens. I am pleased with my service all around. I called on Friday and set up an appointment for Monday at 6:00 pm. The estimator was on time and very friendly and informative. He gave me a detailed quote and I signed the contract and ordered my screens right then. The installer came out on Saturday to install the screens. He did a great job and was very friendly and professional. Lone Star was recommended to me by both my niece and my nephew who have Lone Star Screens. Their price was 40% lower than another company that I had quote the same job. I will have them quote radiant barrier for me next.

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I purchased screens for my home just last week from this company. The owner is a real tool. I will never do business with EVER AGAIN. Quality of product is crap compared to screens I've purchased from a different company. BUYER BEWARE!!

1
★☆☆☆☆

I purchased screens for my home just last week from this company. The owner is a real tool. I will never do business with EVER AGAIN. Quality of product is crap compared to screens I've purchased from a different company. BUYER BEWARE!!

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The quote I received was 50% less than another company. They showed up on time, installed a gorgeous product within 3 days.

I read some of the bad reviews and was surprised. Maybe I just got lucky, but I would gladly work with them again and recommend them to others.

5
★★★★★

The quote I received was 50% less than another company. They showed up on time, installed a gorgeous product within 3 days.

I read some of the bad reviews and was surprised. Maybe I just got lucky, but I would gladly work with them again and recommend them to others.

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BUYER BEWARE terrible customer service, the LIES, the LIES, from the little man all the way up to the owner Jim. He told me, very rudely i might add. "We stand by our word!" Well i have the word in writing, the warranty and nobody is standing by it. I am following up with court proceedings the money is not the issue. It is about principle. THEY SHOULD BE OUT OF BUSINESS! and from the looks of the other reviews that will be sooner than later

1
★☆☆☆☆

BUYER BEWARE terrible customer service, the LIES, the LIES, from the little man all the way up to the owner Jim. He told me, very rudely i might add. "We stand by our word!" Well i have the word in writing, the warranty and nobody is standing by it. I am following up with court proceedings the money is not the issue. It is about principle. THEY SHOULD BE OUT OF BUSINESS! and from the looks of the other reviews that will be sooner than later

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1 out of 1 people found this review helpful.

.

James Berner, he was patient and calm and he got someone out to my home promptly and got the Solar Screens built in record time. Although the screens have not been installed I have faith that a good job will be done and that they will stand behind there product. I look forward to getting them installed tomorrow. I would recommend this company to friends and family alike.

2
★★★★★

James Berner, he was patient and calm and he got someone out to my home promptly and got the Solar Screens built in record time. Although the screens have not been installed I have faith that a good job will be done and that they will stand behind there product. I look forward to getting them installed tomorrow. I would recommend this company to friends and family alike.

Pros: Good and quick service

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James Berner, he was patient and calm and he got someone out to my home promptly and got the Solar Screens built in record time. Although the screens have not been installed I have faith that a good job will be done and that they will stand behind there product. I look forward to getting them installed tomorrow. I would recommend this company to friends and family alike.

5
★★★★★

James Berner, he was patient and calm and he got someone out to my home promptly and got the Solar Screens built in record time. Although the screens have not been installed I have faith that a good job will be done and that they will stand behind there product. I look forward to getting them installed tomorrow. I would recommend this company to friends and family alike.

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0 out of 2 people found this review helpful.

.

I originally called at the end of May and scheduled an appt for measurement of screens. No one showed. I then called and scheduled a "leave" estimate, again, no one showed. This happened two more times until I finally spoke with the GM and he got someone out to my house. There was a note on the order for measurement that this job was to be completed by the 7/14, the measurement took place the 21st. The first attempt at installation was incorrect and they finally completed the installation in August!! They then proceeded to start calling for payment every week. I travel so I haven't been able to make payment. When I finally spoke to them today, Nathan, the person that called said that they had left me 4 messages, that is correct. So, I flippantly said, "how does it feel to call and get no response" he responded so you are just going to "jack around" with us. HOW RUDE!!! So I then proceeded to talk to "Jim the owner" and he defended Nathan and then lectured me and hung up after I offered to pay and he threatened to take down the screens. He was soooooooooooo busy making it about them that he forgot that I am the one with the money. I called back and got the screens paid for. I also explained that I would not be referring Lone Star and he said "I don't care, I get plenty of referrals from Valley Ranch." These are not business practices that should be associated with BBB. No one offered an apology or a discount for poor service. If this business believes that they can continue in a down economy with poor service, poor follow-thru and no referrals they perhaps need to close their doors now. NO MORE REFERRALS FROM ME!!!

1
★☆☆☆☆

I originally called at the end of May and scheduled an appt for measurement of screens. No one showed. I then called and scheduled a "leave" estimate, again, no one showed. This happened two more times until I finally spoke with the GM and he got someone out to my house. There was a note on the order for measurement that this job was to be completed by the 7/14, the measurement took place the 21st. The first attempt at installation was incorrect and they finally completed the installation in August!! They then proceeded to start calling for payment every week. I travel so I haven't been able to make payment. When I finally spoke to them today, Nathan, the person that called said that they had left me 4 messages, that is correct. So, I flippantly said, "how does it feel to call and get no response" he responded so you are just going to "jack around" with us. HOW RUDE!!! So I then proceeded to talk to "Jim the owner" and he defended Nathan and then lectured me and hung up after I offered to pay and he threatened to take down the screens. He was soooooooooooo busy making it about them that he forgot that I am the one with the money. I called back and got the screens paid for. I also explained that I would not be referring Lone Star and he said "I don't care, I get plenty of referrals from Valley Ranch." These are not business practices that should be associated with BBB. No one offered an apology or a discount for poor service. If this business believes that they can continue in a down economy with poor service, poor follow-thru and no referrals they perhaps need to close their doors now. NO MORE REFERRALS FROM ME!!!

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2 out of 2 people found this review helpful.

.

Good Response time on the free estimate (my neighbor and I both got estimates). Excellent Prices (so we thought). They were about 17% less than The McKinney TX Company that also gave us an estimate.

My neighbor got them & boy is he sorry about it. We waited to see their screens before we made the decision to buy. Holy Cow is all I could say when we saw the screens screwed right into the window frames. Very thin and flimsy aluminum frame, cheap outside plastic corners (that will break in a year or two in this Texas Heat & Sun), and SCREWED Into the windows.
We went ahead and ordered the more expensive screens from SSW in McKinney because we liked the owner, who came to our home twice) and explained everything. They are here in McKinney. He was professional, provided us with a LIFETIME Warranty and the screens are 4 or 5 times better than our friends next door. The Frame is VERY Heavy Duty Extruded Aluminum, Matches perfectly with our paint, and they don't have to be screwed into the windows. They FIT Perfectly.
Stay away from Lone Star Solar Screens. Call the guy in McKinney.

1
★☆☆☆☆

Good Response time on the free estimate (my neighbor and I both got estimates). Excellent Prices (so we thought). They were about 17% less than The McKinney TX Company that also gave us an estimate.

My neighbor got them & boy is he sorry about it. We waited to see their screens before we made the decision to buy. Holy Cow is all I could say when we saw the screens screwed right into the window frames. Very thin and flimsy aluminum frame, cheap outside plastic corners (that will break in a year or two in this Texas Heat & Sun), and SCREWED Into the windows.
We went ahead and ordered the more expensive screens from SSW in McKinney because we liked the owner, who came to our home twice) and explained everything. They are here in McKinney. He was professional, provided us with a LIFETIME Warranty and the screens are 4 or 5 times better than our friends next door. The Frame is VERY Heavy Duty Extruded Aluminum, Matches perfectly with our paint, and they don't have to be screwed into the windows. They FIT Perfectly.
Stay away from Lone Star Solar Screens. Call the guy in McKinney.

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1 out of 1 people found this review helpful.

.

My wife and I bought a house and had Lone Star Solar Screens in stall screens on our house. When I had time to inspect the house I found that they broke a window. When I called and told them they said someone would out to look at it. Someone did when we were gone and they left a note "CAME TO LOOK AT WINDOW WE DID NOT BREAK THE GLASS. NO SCREWS WERE PUT AROUND THE GLASS BUT IF YOU HAVE QUESTIONS PLEASE GIVE US A CALL" It is amazing how we just had the house inspected and found no damage. We have Lone Star come out and install screens and we have a broken glass.

1
★☆☆☆☆

My wife and I bought a house and had Lone Star Solar Screens in stall screens on our house. When I had time to inspect the house I found that they broke a window. When I called and told them they said someone would out to look at it. Someone did when we were gone and they left a note "CAME TO LOOK AT WINDOW WE DID NOT BREAK THE GLASS. NO SCREWS WERE PUT AROUND THE GLASS BUT IF YOU HAVE QUESTIONS PLEASE GIVE US A CALL" It is amazing how we just had the house inspected and found no damage. We have Lone Star come out and install screens and we have a broken glass.

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2 out of 2 people found this review helpful.

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The original salesman was great. Free estimate, no pressure. Started to experience problems with install. Called and spoke with owner. Very rude and disrespectful. To be fair, I must say the quality is great but the service was horrible and I cannot recommend to anyone because of that. Unfortunate that the owner ruined the experience.

1
★☆☆☆☆

The original salesman was great. Free estimate, no pressure. Started to experience problems with install. Called and spoke with owner. Very rude and disrespectful. To be fair, I must say the quality is great but the service was horrible and I cannot recommend to anyone because of that. Unfortunate that the owner ruined the experience.

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3 out of 3 people found this review helpful.

.

My husband and I thought lone start solar screens were a good quality product...then I had the opportunity to speak with the owner of the company...he was rude and disrespectful. I thought if he behaves this way, what are the company standards like???I won't spend my $ where I'm treated badly. No matter what the product is like. That's the nature of competition.

1
★☆☆☆☆

My husband and I thought lone start solar screens were a good quality product...then I had the opportunity to speak with the owner of the company...he was rude and disrespectful. I thought if he behaves this way, what are the company standards like???I won't spend my $ where I'm treated badly. No matter what the product is like. That's the nature of competition.

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2 out of 2 people found this review helpful.

.

This company is very professional and customer service focussed. The screens come in a variety of colors to compliment the exterior of your home. You can even get custom gridwork to make your windows look more appealing. You can get a free written estimate before you make a decision. The prices are great. The company will beat any legitimate written estimate. We are very pleased with the quality of the work.

5
★★★★★

This company is very professional and customer service focussed. The screens come in a variety of colors to compliment the exterior of your home. You can even get custom gridwork to make your windows look more appealing. You can get a free written estimate before you make a decision. The prices are great. The company will beat any legitimate written estimate. We are very pleased with the quality of the work.

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0 out of 2 people found this review helpful.

 

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