Stein Eriksen Lodge

★★★★☆
  • 7700 Stein Way

    Park City, UT 84060

    Cross street: Stein Way, In Deer Valley

    Map & Directions
  • 800-453-1302

4.3333 6
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This was an amazing stay! They were very helpful in our unique requests and the spa was amazing. Oh, if you have a chance, make sure to try the Sunday Brunch...woah! The best I have ever had and should be on the "bucket list" when you stay there.

2
★★★★★

This was an amazing stay! They were very helpful in our unique requests and the spa was amazing. Oh, if you have a chance, make sure to try the Sunday Brunch...woah! The best I have ever had and should be on the "bucket list" when you stay there.

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I left my weekend vacation speechless and still in awe from an amazing weekend. I have travelled all over the world and it was nice to be able to go to a resort without having to fly.

2
★★★★★

I left my weekend vacation speechless and still in awe from an amazing weekend. I have travelled all over the world and it was nice to be able to go to a resort without having to fly.

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Our family loved staying at Stein Eriksen Lodge. Cozy and relaxed. We shall return!

2
★★★★★

Our family loved staying at Stein Eriksen Lodge. Cozy and relaxed. We shall return!

Pros: comfortable and excellent service

Cons: none

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I had been staying at the Stein Eriksen Lodge for over 5 years during the New Year's Even season. Every year I book the hotel in January and pay in full in July to secure my spot. I also follow up with the hotel every month to ensure I get a specific room. Even after all this effort and guarantees I received, I was informed upon arrival my room was given away. Another guest was not satisfied with his/her room and the manager on duty gave that guest our room. We were first told that the guest had a guarantee on a room type that was not available so the Lodge gave the guest our room. Upon talking to several managers including the General Manager, we were told that the Lodge does not guarantee any room type, which just contradicted everything we had been told before. They will not guarantee any type of room no matter how much you book or pay in advance. We were told several different stories on what happened before our arrival but not once did anyone in management admit guilt. Instead, they all blamed it on the reservationist saying she had no right to guarantee anything, which I thought was comical since the person who took our room was "guaranteed" a specific type of room.

In conclusion, I would be very cautious about staying here and I have decided after shelling out a lot of money every year and being courteous to the Lodge's staff, I was not respected and will not be returning next year.

0
★☆☆☆☆

I had been staying at the Stein Eriksen Lodge for over 5 years during the New Year's Even season. Every year I book the hotel in January and pay in full in July to secure my spot. I also follow up with the hotel every month to ensure I get a specific room. Even after all this effort and guarantees I received, I was informed upon arrival my room was given away. Another guest was not satisfied with his/her room and the manager on duty gave that guest our room. We were first told that the guest had a guarantee on a room type that was not available so the Lodge gave the guest our room. Upon talking to several managers including the General Manager, we were told that the Lodge does not guarantee any room type, which just contradicted everything we had been told before. They will not guarantee any type of room no matter how much you book or pay in advance. We were told several different stories on what happened before our arrival but not once did anyone in management admit guilt. Instead, they all blamed it on the reservationist saying she had no right to guarantee anything, which I thought was comical since the person who took our room was "guaranteed" a specific type of room.

In conclusion, I would be very cautious about staying here and I have decided after shelling out a lot of money every year and being courteous to the Lodge's staff, I was not respected and will not be returning next year.

Pros: Great Skiing

Cons: Horrible Customer Service and Management

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Very luxurious rooms and excellent service, but suites at The Canyons are comparable and not quite as expensive. The Deer Valley Difference made all the difference though.

2
★★★★★

Very luxurious rooms and excellent service, but suites at The Canyons are comparable and not quite as expensive. The Deer Valley Difference made all the difference though.

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The Stein Eriksen Lodge offers ski enthusiasts and lodge dwellers something to write home about. The Lodge itself is very large with fine dining and a large lobby to sit down and read a book on a snowy evening.

2
★★★★★

The Stein Eriksen Lodge offers ski enthusiasts and lodge dwellers something to write home about. The Lodge itself is very large with fine dining and a large lobby to sit down and read a book on a snowy evening.

Editorial from

Nestled on the slopes of Deer Valley Ski Resort, this lodge is arguably the finest accommodations in the area. The property was developed by Stein Eriksen, an Olympic gold medallist, in 1982. Since then, it has competed with all the top…

 

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