They come to your house, install the your front windshield while you sit back and watch TV at home. It took about 45 minutes for the guy to install the windshield and depending on your automobile insurance coverage, there was only the deductable that needed to be covered. The guy even threw in a can of the window washing fluid for me. They do a great job, no leaks or malfunctions. I have to call these guys soon though, those darn rocks hit my window on the freeway. I would definitely choose this company again. Fast service, professional, and not expensive (depending on your insurance coverage).