Toyota Of Garden Grove

they should learn from south coast acura's servicemen. i took my car in with like 15k, and they accused me of modifying an engine part... ok sure. they wanted 90 dollars to fix it.. to reprogram and readadjust the throttle. i doubt they do anything they say except wash my car. thats the only real reason i like this place. but most dealers wash ur car anyways. i only had decent experiences when i took it in for a warranty claim. they currently charge 39.99 for an oil change for a tacoma? acura, a luxury brand only charges $29. (mdx) the guy who drove my car out was jumping the sidewalks in the back "alley" sorta thing as he was pulling my car out.. he stopped when he saw me standing by the alley watching him.

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I have went through one hell of a ride with Toyota of Garden Grove. I bought a used car fro them in April and have brought the car in seven times (still not fixed.) I understand exactly what youre trying to say "anonymous." A representative by the name of BOBBY RAMERIZ was banging on my renta as I was driving away. The people who worked on my car scrathed (very noticeable) my passanger side door, broke my passenger window button, and still have not fixed my car. The checked engine light is on and every time I come in there, the service people give me the run around. The only reason that Toyota of Garden Grove gives such cheap prices, is because it doesnt come with a warranty, and if it does come with a warranty, they dont honor. I will warn anyone and everyone out there, Toyota of Garden Grove has made my life miserable. They made me lose 2 valuable jobs. PLEASE DONT ALLOW THEM TO SCREW YOU LIKE THEY SCREWED ME!!!!!!

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DON'T EVER GO TO GARDEN GROVE TOYOTA SERVICE DEPARTMENT!!!!
I was there to get several services on my car, and I had to leave my car for a while. But, they never called me when it was ready to be picked up until I called. When I got there, the person who took my car in the first time was already gone for the day. They didn't have anybody else who was taking over his job. All I had was a bunch of invoice papers with nobody to explain what was going on with my car, and it looked like 2 of the services I asked for was still needed to be done after they get the right parts in. There was only a brief descriptions on the invoice, so I asked another worker, but he didn't know any better. I just had to pick up my car and come home. Then, I noticed that they did not put a new sticker for next oil change. My glove box was filthy with all the greasy finger marks all over it. I called the service dept. 2 days after because no one had called me. The service person who was in charge of my car was off for the day, and I asked for a person who I can talk to about my concern. The person who answered said "what is it?" and I started telling him that I wasn't happy about their service on my car. Not even 20 seconds after I started telling him how they didn't take care of my car right, he yelled out annoyingly "okay,,,where are we trying to get to with all this? what is it that you want with all this?" (IN HIS EXACT WORDS) WHAT A NICE WAY TO HEAR CUSTOMER OUT! I got so upset because of this impatient, disrespectful service person, I called the service dept. manager. I told him what happened, and he did apologize for what happened to my car. But, he said he couldn't do anything about the rude guy because I didn't know his name. He said there are five guys working, and he wouldn't know who that was without name. HAHAHAHAHAHAHAH
WHAT A PERFECT WAY TO TREAT A CUSTOMER.!! They obviously didn't want to take time to deal with customers who are complaining. I would never ever ever go back to garden grove service dept. where they absolutely DO NOT APPRECIATE their customers. Thanks to them for their VERY FRIENDLY service!!

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I went here recently to get a tune up for my car. I was greeted by a salesperson after awhile and they finally took my car. After 2 hours, I got it back only to find out that they didn't perform the right service on it. I was very upset and the salesperson didn't even do anything to make it right. I will never go here again .

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Toyota of Garden Grove is one of the best dealerships in Town! They offer great prices on cars and a service attitude! They have great jumpers to help distract the kids while you shop. They have the nicest sales people in Town! They are experience and really know what they are doing! I recommend this place to everyone who is looking for a car. My family brought two cars from here and never regrets it. They treat their customers like gold. They will even come and shuttle you from home to their location if you dont have a car.

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Toyota Of Garden Grove is my proffered Toyota dealer. They have the lowest price in Orange County. When my car door handle cracked and about to break off, I called Elmore Toyota for an estimate, it would cost me $108 to get it replace. However, when I call Toyota Of Garden Grove, their price were only $83.50 with tax. Even better, their sale person treated me like gold when I walk in.

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