Black Sea Gallery Llc

★★☆☆☆
37.3357 -121.89
Map and Directions to Black Sea Gallery Llc

408-998-8076

27 S 1st St

San Jose, CA

95113

Get Directions

About Black Sea Gallery Llc

Categories

Home & Garden

Home & Garden
More choices in San Jose:
Resultset_next

Lotus Glass Inc

1120 N 10th St San Jose, CA

Resultset_next

westcoastclearance

128 East St. John Street San Jose, CA

2.3529413 17
Hi! Sign in to let us know how Black Sea Gallery Llc was?
Write a Review
Reviews 1 - 17 of 17.
.

AVOID AT ALL COST. Went in last month and fell in love with a bed room set they have on display. Tried to find a salesperson, but no one was in sight, except for a girl. Tried to approach her and asked her about the display. Interrupted her phone call after five minutes. Totally not helpful. I asked for the price and she pointed at the price tag. Asked her a few questions, and all she gave me was I don't know. She tried to sell me a lamp, for which she was very passionate.

I just left, feeling exasperated and my time wasted!

If I could give them negative stars, I would!

1
★☆☆☆☆

AVOID AT ALL COST. Went in last month and fell in love with a bed room set they have on display. Tried to find a salesperson, but no one was in sight, except for a girl. Tried to approach her and asked her about the display. Interrupted her phone call after five minutes. Totally not helpful. I asked for the price and she pointed at the price tag. Asked her a few questions, and all she gave me was I don't know. She tried to sell me a lamp, for which she was very passionate.

I just left, feeling exasperated and my time wasted!

If I could give them negative stars, I would!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

As promised, I'm following up with my outcome. On the 9/15 I went in on my lunch to purchase some bedroom furniture. I was told that they only accept cash so I went back after work with cash to make my purchase. I was told that I would recieve a call the following day with a day and time of delivery. I didn't hear from him and my voicemail messages went unanswered. So Thursday, 9/17 I dropped in on my lunch and told Max that I would be hiring my own movers to pick up and deliver my bed and mattresses. I took the two night stands with me at that time. Saturday, 9/19 I showed up with my manpower at 11:00 and in a half hour my bed, mattress and boxspring were disasembles and loaded. So after all, my experience was fine. I did receive an empty promise of a phone call with a time and day of delivery but that's okay i guess. oh fyi...Max (who I thought was Nicole, but Nicole is actually the woman).

I'll give 3 stars.

3
★★★☆☆

As promised, I'm following up with my outcome. On the 9/15 I went in on my lunch to purchase some bedroom furniture. I was told that they only accept cash so I went back after work with cash to make my purchase. I was told that I would recieve a call the following day with a day and time of delivery. I didn't hear from him and my voicemail messages went unanswered. So Thursday, 9/17 I dropped in on my lunch and told Max that I would be hiring my own movers to pick up and deliver my bed and mattresses. I took the two night stands with me at that time. Saturday, 9/19 I showed up with my manpower at 11:00 and in a half hour my bed, mattress and boxspring were disasembles and loaded. So after all, my experience was fine. I did receive an empty promise of a phone call with a time and day of delivery but that's okay i guess. oh fyi...Max (who I thought was Nicole, but Nicole is actually the woman).

I'll give 3 stars.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I wish I had stumbled on this before I dropped over a thousand cash on Tuesday evening. I purchased a king bed, mattress, boxspring and two night stands. I went in on Tuesday afternoon, 9/15 during my lunch break prepared to purchase. When I tried to pay with my debit card, he said they weren't set up for that kind of transaction, which should have been my first red flag. I guess I was blind by the deal I was getting? Anyway, I went back Tuesday evening afterwork with the cash. He said he'd call me tomorrow (which was yesterday) to let me know when the moving company will be able to deliver the furniture. I never heard from him. I just called him and it went to voicemail. I left a message and will wait to hear from him. I'll follow up and let you know my outcome.

Although, after reading these reviews I'm feeling a bit uneasy about the process and how he's chosen to do business, he was very helpful during my time there. (Nicole, was who I dealt with). I work on 4th street so I plan to go there on my lunch today and find out why I haven't heard from him regarding the delivery of my furniture.

For now, I'll give 3 stars and follow up with the outcome of my Black Sea Gallery experience.

3
★★★☆☆

I wish I had stumbled on this before I dropped over a thousand cash on Tuesday evening. I purchased a king bed, mattress, boxspring and two night stands. I went in on Tuesday afternoon, 9/15 during my lunch break prepared to purchase. When I tried to pay with my debit card, he said they weren't set up for that kind of transaction, which should have been my first red flag. I guess I was blind by the deal I was getting? Anyway, I went back Tuesday evening afterwork with the cash. He said he'd call me tomorrow (which was yesterday) to let me know when the moving company will be able to deliver the furniture. I never heard from him. I just called him and it went to voicemail. I left a message and will wait to hear from him. I'll follow up and let you know my outcome.

Although, after reading these reviews I'm feeling a bit uneasy about the process and how he's chosen to do business, he was very helpful during my time there. (Nicole, was who I dealt with). I work on 4th street so I plan to go there on my lunch today and find out why I haven't heard from him regarding the delivery of my furniture.

For now, I'll give 3 stars and follow up with the outcome of my Black Sea Gallery experience.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been back and forth with the sales person there (SJ store)named Nicole who although very sweet is clearly ineffectual with the problem at hand. I was told outwardly that I had not paid for the delivery of my bedroom set which was purchased at the Burlingame store that closed. I was leery to make a purchase from a store that was going out of business but was told that they were not going out of business rather just closing their peninsula location and that their warehouse was the same. I also told my sales person at the time that I did not have anyplace for the furniture yet to which she reminded me of their "same warehouse" used for their other store locations. She said no problem storing it there. Of course she is no longer working there. I have dealt with a manager named Tony by phone who's last name would not be provided. Even after providing the proof of payment he requested for delivery charges I am now told I must at least pay half as they now use another delivery co. Go figure.

1
★☆☆☆☆

I have been back and forth with the sales person there (SJ store)named Nicole who although very sweet is clearly ineffectual with the problem at hand. I was told outwardly that I had not paid for the delivery of my bedroom set which was purchased at the Burlingame store that closed. I was leery to make a purchase from a store that was going out of business but was told that they were not going out of business rather just closing their peninsula location and that their warehouse was the same. I also told my sales person at the time that I did not have anyplace for the furniture yet to which she reminded me of their "same warehouse" used for their other store locations. She said no problem storing it there. Of course she is no longer working there. I have dealt with a manager named Tony by phone who's last name would not be provided. Even after providing the proof of payment he requested for delivery charges I am now told I must at least pay half as they now use another delivery co. Go figure.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Oh, God. This place is so bad. Hardly any selection, worse than that were the sales people.

We were there for 15 mins. There were 2 sales people, one was on phone and other just kept on surfing computer. No one was in the store and still these salespeople didn't bother to come and ask our needs.

My teenager daughter asked me how are these salespeople getting paid if they just keep on ignoring the customers!!!

1
★☆☆☆☆

Oh, God. This place is so bad. Hardly any selection, worse than that were the sales people.

We were there for 15 mins. There were 2 sales people, one was on phone and other just kept on surfing computer. No one was in the store and still these salespeople didn't bother to come and ask our needs.

My teenager daughter asked me how are these salespeople getting paid if they just keep on ignoring the customers!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Black Sea Gallery is absolutely the worst. I had the same issues as others...very long delays in the delivery of furniture, false promises, etc. In the end, I took them to Small Claims court and won, but couldn't collect because the store closed and they never acknowledged delivery of the court's decision. I was prepared to hire a lawyer for the next step, but appealed to my credit card company instead; they refunded my purchase price while they go after BSG. If they can't collect, I do run the risk of having the charges placed back on my card, but at least I have my money back for now.

1
★☆☆☆☆

Black Sea Gallery is absolutely the worst. I had the same issues as others...very long delays in the delivery of furniture, false promises, etc. In the end, I took them to Small Claims court and won, but couldn't collect because the store closed and they never acknowledged delivery of the court's decision. I was prepared to hire a lawyer for the next step, but appealed to my credit card company instead; they refunded my purchase price while they go after BSG. If they can't collect, I do run the risk of having the charges placed back on my card, but at least I have my money back for now.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Seriously, this place needs to be closed down. I don't know how they are still open with how they do business. And from reading all of the reviews, I guess this is how they treat all of their customers.
I bought a couch almost 5 months ago. It was supposed to arrive in 8-10 weeks. When that didn't work, a partial refund was promised. That never happened either. Now they have promised a full refund and supposedly it takes up to 10 days for it to "process" whatever the hell that means.
I think the next step will have to be small claims court. These are dishonest people that should never be allowed to do business!! NEVER NEVER NEVER SHOP HERE!!!

1
★☆☆☆☆

Seriously, this place needs to be closed down. I don't know how they are still open with how they do business. And from reading all of the reviews, I guess this is how they treat all of their customers.
I bought a couch almost 5 months ago. It was supposed to arrive in 8-10 weeks. When that didn't work, a partial refund was promised. That never happened either. Now they have promised a full refund and supposedly it takes up to 10 days for it to "process" whatever the hell that means.
I think the next step will have to be small claims court. These are dishonest people that should never be allowed to do business!! NEVER NEVER NEVER SHOP HERE!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm sorry to say our experience w/Black Sea Gallery mirrors all of the other real reviews here. We ordered a couch that was delivered 9 weeks after our order. Great. Only it was the wrong fabric and the wrong color. So we reordered the couch. Here we sit at 14 weeks and we still don't have a couch. Murat is giving us the run around..."will call us back on Friday"...right. I am so frustrated I could scream. I wish we would have paid with a credit card, but unfort we paid with a check. Again, don't shop here.

1
★☆☆☆☆

I'm sorry to say our experience w/Black Sea Gallery mirrors all of the other real reviews here. We ordered a couch that was delivered 9 weeks after our order. Great. Only it was the wrong fabric and the wrong color. So we reordered the couch. Here we sit at 14 weeks and we still don't have a couch. Murat is giving us the run around..."will call us back on Friday"...right. I am so frustrated I could scream. I wish we would have paid with a credit card, but unfort we paid with a check. Again, don't shop here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This place is a total scam. This chain doesn't even deserve a 1 star! They held my money for over a year and because I didn't use my cc (I paid by check because the crooked sales associate would give me a bigger % off but come to find out this was a typical price for anybody) I couldn't dispute it. When I would call, I would typically get a machine and on rare occasion a voice who would say they would call back but never would.

Finally I sent a letter saying I needed my $5000 something worth of furniture or I would be contacting my lawyer and taking them to small claims court. The majority of all pieces finally came in most of which were damaged but I am cutting my losses and writing this as a good Samaritan hoping this gets to any new potential buyers in time to save them some grief!

1
★☆☆☆☆

This place is a total scam. This chain doesn't even deserve a 1 star! They held my money for over a year and because I didn't use my cc (I paid by check because the crooked sales associate would give me a bigger % off but come to find out this was a typical price for anybody) I couldn't dispute it. When I would call, I would typically get a machine and on rare occasion a voice who would say they would call back but never would.

Finally I sent a letter saying I needed my $5000 something worth of furniture or I would be contacting my lawyer and taking them to small claims court. The majority of all pieces finally came in most of which were damaged but I am cutting my losses and writing this as a good Samaritan hoping this gets to any new potential buyers in time to save them some grief!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do not shop at Black Sea Gallery. I know from personal experience-I used to work there years ago when they were first starting up. The quality and customer service was great then-but the owner got greedy and began opening store after store without fixing the existing problems.

5
★★★★★

Do not shop at Black Sea Gallery. I know from personal experience-I used to work there years ago when they were first starting up. The quality and customer service was great then-but the owner got greedy and began opening store after store without fixing the existing problems.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We bought a dining table with 5 chairs from the Black Sea Gallery San Jose store; They promised us that they will get us the 6th chair so we ended up paying for the entire set at the time of purchase;

Finally after 2 months they could not obtain the chairs and promised a refund. It has been 3 months since then and after endless try and promises, there is still no refund.

Mail to the main office ended up nowhere. The sales person says that they have contacted the main office several times but there is no response back.

I think there is something really strange about their refund policy because I have read other reviews (also about other stores) where people have not got their refunds back.

I heard that small claims court is the only way to deal with the owners of these black sea gallery stores.

1
★☆☆☆☆

We bought a dining table with 5 chairs from the Black Sea Gallery San Jose store; They promised us that they will get us the 6th chair so we ended up paying for the entire set at the time of purchase;

Finally after 2 months they could not obtain the chairs and promised a refund. It has been 3 months since then and after endless try and promises, there is still no refund.

Mail to the main office ended up nowhere. The sales person says that they have contacted the main office several times but there is no response back.

I think there is something really strange about their refund policy because I have read other reviews (also about other stores) where people have not got their refunds back.

I heard that small claims court is the only way to deal with the owners of these black sea gallery stores.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I was reading the San Jose Metro paper and saw that Black Sea Gallery Downtown San Jose won best furniture store for the second year in a row.

I was curious to find out what it is all about, so I drove to Downtown San Jose to the newly restored Woolworth's Building.

Wow what a surprise, I found myself surrounded by unique sofas, dinning tables, bedroom sets, and art work from all over the world.

One of the very personable and knowledgeable interior designers guided me through the experience.

I purchased a custom section sofa that was my own unique masterpiece that I created.

It took about ten weeks from the time the order was placed to the time it was delivered.

I am very pleased with my purchase and saved a huge amount of money!

5
★★★★★

I was reading the San Jose Metro paper and saw that Black Sea Gallery Downtown San Jose won best furniture store for the second year in a row.

I was curious to find out what it is all about, so I drove to Downtown San Jose to the newly restored Woolworth's Building.

Wow what a surprise, I found myself surrounded by unique sofas, dinning tables, bedroom sets, and art work from all over the world.

One of the very personable and knowledgeable interior designers guided me through the experience.

I purchased a custom section sofa that was my own unique masterpiece that I created.

It took about ten weeks from the time the order was placed to the time it was delivered.

I am very pleased with my purchase and saved a huge amount of money!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I went to Black Sea Gallery in Downtown San Jose for a sofa and found myself compelled to purchase unique and unusual furniture pieces for my new home.

At first I was reluctant to shop here from all the strange reviews I read.

However, my first impression upon walking into the store and to see how profession the sales people are put my worries at ease.

Rebecca and John made it easy to find furniture pieces that reflected my style, and budget and were able to furnish my Dinning room, Living Room, and Master bedroom.

From the time of the purchase to the point of delivery was well within the quoted lead time.

I am very happy with my unique furniture and saved a lot of money in the process.

I love this place and would recommend anyone that is looking for quality furniture to shop there.

The only drawback is that it is in Downtown San Jose and parking can be a challenge, however they did validate my parking for me.

5
★★★★★

I went to Black Sea Gallery in Downtown San Jose for a sofa and found myself compelled to purchase unique and unusual furniture pieces for my new home.

At first I was reluctant to shop here from all the strange reviews I read.

However, my first impression upon walking into the store and to see how profession the sales people are put my worries at ease.

Rebecca and John made it easy to find furniture pieces that reflected my style, and budget and were able to furnish my Dinning room, Living Room, and Master bedroom.

From the time of the purchase to the point of delivery was well within the quoted lead time.

I am very happy with my unique furniture and saved a lot of money in the process.

I love this place and would recommend anyone that is looking for quality furniture to shop there.

The only drawback is that it is in Downtown San Jose and parking can be a challenge, however they did validate my parking for me.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I must agree with others. This is the strangest furniture store. The employees seem like ex felons or pedophiles. They won't give out their names. They are rude and provide no help. Nobody answered telephone calls, and then they refuse to refund money on a table that arrived damaged after waiting for more than 9 months. They said I didn't call!

Word to the wise. Any time you buy, check reviews. There are plenty of them on this place. I think it's high time to find the owner of this establishment and rat this scum out of our town.

Note. Most of the positive review appear to be from employees or owners.

1
★☆☆☆☆

I must agree with others. This is the strangest furniture store. The employees seem like ex felons or pedophiles. They won't give out their names. They are rude and provide no help. Nobody answered telephone calls, and then they refuse to refund money on a table that arrived damaged after waiting for more than 9 months. They said I didn't call!

Word to the wise. Any time you buy, check reviews. There are plenty of them on this place. I think it's high time to find the owner of this establishment and rat this scum out of our town.

Note. Most of the positive review appear to be from employees or owners.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

My wife and I ordered a table from Black Sea in September of 2006 at the urging of the sales reps on the floor who promised the table would be available in 4 months or so. After 4 months, we called and were told it would be a few more weeks; then we'd call again and it the date would have slipped again. They never called us, just let us wonder. When we asked for a refund after months of this poor treatment, they told us we had to email the main office. The main office never replied.

We spoke to the Black Sea dealer in Los Gatos, and a salesperson there told us that the San Jose branch makes a habit of promising items it can never deliver.

We ended up having to pursue getting our money back via our credit card company, as we never heard back from Black Sea in San Jose or their "main office" about a refund.

Six months, a big headache, and no table...not a good experience. I'd rather pay twice as much and deal with a place that tells the truth to its customers.

1
★☆☆☆☆

My wife and I ordered a table from Black Sea in September of 2006 at the urging of the sales reps on the floor who promised the table would be available in 4 months or so. After 4 months, we called and were told it would be a few more weeks; then we'd call again and it the date would have slipped again. They never called us, just let us wonder. When we asked for a refund after months of this poor treatment, they told us we had to email the main office. The main office never replied.

We spoke to the Black Sea dealer in Los Gatos, and a salesperson there told us that the San Jose branch makes a habit of promising items it can never deliver.

We ended up having to pursue getting our money back via our credit card company, as we never heard back from Black Sea in San Jose or their "main office" about a refund.

Six months, a big headache, and no table...not a good experience. I'd rather pay twice as much and deal with a place that tells the truth to its customers.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Black Sea carries extremely unique furniture. My wife I were tired of the same old same old with all the furniture stores that were around. A friend turned us onto Black Sea and we fell in love. They create their own designs and produce them all over the world. So they have a lot of character. We were actually surprised to find out that they still produce about 50% of their products right here in the U.S. The quality was great and prices were unreal. We shopped around and the type of things we liked were only found in boutique stores at ridiculous prices. Black Sea carried similar products at more than half the price. We were sold. We bought our dining and bedroom sets from them. They delivered them in 3 days and we're excited to say that everyone that comes to our house comments on our beautiful furniture.

5
★★★★★

Black Sea carries extremely unique furniture. My wife I were tired of the same old same old with all the furniture stores that were around. A friend turned us onto Black Sea and we fell in love. They create their own designs and produce them all over the world. So they have a lot of character. We were actually surprised to find out that they still produce about 50% of their products right here in the U.S. The quality was great and prices were unreal. We shopped around and the type of things we liked were only found in boutique stores at ridiculous prices. Black Sea carried similar products at more than half the price. We were sold. We bought our dining and bedroom sets from them. They delivered them in 3 days and we're excited to say that everyone that comes to our house comments on our beautiful furniture.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

Black Sea is fun place to browse to get ideas for home decorating. They have nice furniture, lots of decorative items, and other goodies such as soaps and candles.

4
★★★★☆

Black Sea is fun place to browse to get ideas for home decorating. They have nice furniture, lots of decorative items, and other goodies such as soaps and candles.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Similar Nearby

Similar Nearby

  1. 1
    westcoastclearance
    5% ★★★★★ 20 reviews
    0.23 mi
  2. 2
    Target
    5% ★★★★★ 2 reviews
    0.81 mi
  3. 3
    Pacific Blue Traders
    5% ★★★★★ 1 review
    0.81 mi
  4. 4
    Sleep Train
    5% ★★★★★ 1 review
    0.89 mi
  5. 5
    Cost Plus World Market
    1% ★☆☆☆☆ 1 review
    0.91 mi