Happy Nails

★★★☆☆

About Happy Nails

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Personal Services

Personal Services
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3.0 4
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I went in to get an acrylic fill in..which is priced at $16. I added pink tips, and the lady doing my nails told me it would be $25 to add pink tips with the fill in included. When I was done I went to go pay and she said I owed her $35! I was outraged...I had to pay $35 for an acrylic fill in, not gel. I only payed $40 for the original full set at another place! They didn't even look good when she was done! Never will go back. Horrible service. Will not spread good word.

0
★☆☆☆☆

I went in to get an acrylic fill in..which is priced at $16. I added pink tips, and the lady doing my nails told me it would be $25 to add pink tips with the fill in included. When I was done I went to go pay and she said I owed her $35! I was outraged...I had to pay $35 for an acrylic fill in, not gel. I only payed $40 for the original full set at another place! They didn't even look good when she was done! Never will go back. Horrible service. Will not spread good word.

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I love Happy Nails. Great service! I have never had to wait to be seen for my spa pedicure! They are incredibly clean and unlike most nail salons that reek of chemicals this one smells fresh. They have a great selection of nail colors from high quality nail polish brands like OPI. I don't even live near the location but I am more than willing to make the drive because they are that good!

2
★★★★★

I love Happy Nails. Great service! I have never had to wait to be seen for my spa pedicure! They are incredibly clean and unlike most nail salons that reek of chemicals this one smells fresh. They have a great selection of nail colors from high quality nail polish brands like OPI. I don't even live near the location but I am more than willing to make the drive because they are that good!

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When I was looking for a place to buy gift certificates for my nieces Christmas presents...I stumbled along this review complaining about the customer service. SO, I had already made up my mind that I would not do business here. However, after calling around and either being shocked at prices or attitudes on the phone...I figured what the hay, I have nothing to lose by calling Happy Nails.
The woman who answered was extremely nice and she told me that they were running a special on services.
I figured okay, she seemed nice and the price was definitely a plus. So, I packed my 4 kids up and we went in on Monday, the 21st of Dec.
Upon entering I could see there was a salon full of people and even one waiting. We went in and were greeted by the same woman that I spoke with on the phone. She said that she would be right with me & within a minute she was up & got me 2 gift certs. Then she told my kids if it was alright with me they could have cookies! That pretty much sealed the deal for them. We (my kids & I ) were all very pleased with our whole experience. So, I think to be fair everyone has a different outlook on customer service...but, this was one of the moments that I was completely impressed.

2
★★★★★

When I was looking for a place to buy gift certificates for my nieces Christmas presents...I stumbled along this review complaining about the customer service. SO, I had already made up my mind that I would not do business here. However, after calling around and either being shocked at prices or attitudes on the phone...I figured what the hay, I have nothing to lose by calling Happy Nails.
The woman who answered was extremely nice and she told me that they were running a special on services.
I figured okay, she seemed nice and the price was definitely a plus. So, I packed my 4 kids up and we went in on Monday, the 21st of Dec.
Upon entering I could see there was a salon full of people and even one waiting. We went in and were greeted by the same woman that I spoke with on the phone. She said that she would be right with me & within a minute she was up & got me 2 gift certs. Then she told my kids if it was alright with me they could have cookies! That pretty much sealed the deal for them. We (my kids & I ) were all very pleased with our whole experience. So, I think to be fair everyone has a different outlook on customer service...but, this was one of the moments that I was completely impressed.

Pros: Friendly

Cons: none

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I went for a manicure and pedicure and the girl doing my nails was very rude telling me to hurry up and select a nail color because other clients were waiting...mind you I already had an appointment. She filed my nails way down without asking and did not trim cuticles because "that is extra." She rushed through everything.

They are so rude there. Rather go to the nail salon down the street. Skip this one. WORST NAIL EXPERIENCE EVER.

0
★☆☆☆☆

I went for a manicure and pedicure and the girl doing my nails was very rude telling me to hurry up and select a nail color because other clients were waiting...mind you I already had an appointment. She filed my nails way down without asking and did not trim cuticles because "that is extra." She rushed through everything.

They are so rude there. Rather go to the nail salon down the street. Skip this one. WORST NAIL EXPERIENCE EVER.

Pros: none

Cons: Very RUDE customer service.

 

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