St. Anthony's Hospital

★★☆☆☆
  • 10010 Kennerly Road

    Saint Louis, MO 63128

    Map & Directions
  • 314-525-1000

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**I saw Dr. Julie Weber Tuesday, 3/26/13, after finding a hardened mass in my leg. She performed an I&D at that time, but it was too hard and would not drain. Dr. Weber sent me home with antibiotics and pain meds in hopes that the abscess would soften, break up and it would drain on its own. On Thursday, 3/28, I had called Dr. Weber's office 3 different times because of how much pain I was in. I also was very feverish and nauseated. Each phone call resulted in a nurse telling me to give it a couple more days. Friday there was still no drainage, just a buildup of pressure and pain. I called the office again to make sure I didn't need to go to the emergency room. The operator informed me that the nurses were there, but at lunch. So, I left a voicemail for them to return my call. I also tried talking to the after hours nurse on duty. She was short with me and told me to get a hold of the nurses in Dr. Weber's office. No call was returned.*Complaint #1
Saturday morning, 3/30, I was in too much pain to ignore. My friend, Amy, picked me up and took me to St. Anthony's emergency room. There, I had to wait close to an hour before they brought me back to one of the rooms. The ER doctor, whose name I cannot recall, advised me that he would have to perform an I&D. Of course, this was on a much larger scale than Tuesday's office I&D, so he called in an anesthesiologist to put me under. In the middle of the procedure, the anesthesia wore off and I awoke. It was one of the scariest moments of my life. My legs were shaking uncontrollably, tears were running down my face. The ER dr was cutting into me. The nurse finally got me back under and they finished the procedure. ** Complaint #2
I was then taken to a hospital room. Dr. Beckman (Dr. Weber's back up over the weekend) came in, introduced himself and wanted to take a look at the area. He started to poke the area and I had to slap his hand away because I was still waiting on pain meds. He then proceeded to make some "ass" jokes that were inappropriate and not funny.
I was administered percocet, various IV antibiotics, morphine and stool softeners. It was 13 hours after admittance that a night nurse, Nicole, realized no one had asked/documented what medications I currently take nor what I had taken that day. Complaint #3
This same nurse, Nicole, started asking me alot of odd questions. Questions about harming myself. Come to find out, the person that filled out my admittance paperwork had put down that I tried to harm myself and was admitted into the psych ward. *Complaint #4
Same day, Saturday evening at 7pm, I get up to use the restroom. I notice there is alot of blood and drainage on my bed pad. I push the nurse button hoping they would bring me a new pad while I am in the bathroom. 3 minutes pass, no response. I push the button again, 3 minutes pass: no response. I go to the door and look out to the nurses' station. There are a handful of nurses, one sitting on the desk, standing around talking. One of them looks up at me, holds up a finger and tells me to hold on. They very well may have been talking about work. However, I was in pain and wanted to lay back down on a clean bed pad. They made me feel as though I was a huge inconvenience. *Complaint #5
Monday, the nurses started a new IV in my left arm. They gave me morphine into it and my IV antibiotics. I was still in a lot of pain and telling everyone that would listen that something wasn't right.. Dr. Weber was back in the office that morning and ordered a CT scan. The CT scan showed that there was a 2x1cm collection of fluid that required drainage in OR. They had me rushing around to get ready for surgery. The remaining part of monday consisted of me pushing the dilaudid button EVERY 10minutes, as soon as the control light came on saying I could have another dose. I was in pain all day. Again, I told everyone that would listen that something was not right.
At 1:30 am on Tuesday morning, my left arm was obscenely swollen. The antibiotics and pain meds were being leaked out into my forearm under the skin. So, I incurred UNNECESSARY costs and pain because no one would take the time to make sure everything was working correctly. *Complaint #6
My bacterial infection was and still is a nightmare. It's been the most painful situations I have even been through. I feel like this experience was worsened with my stay at St. Anthony's.

1
★☆☆☆☆

**I saw Dr. Julie Weber Tuesday, 3/26/13, after finding a hardened mass in my leg. She performed an I&D at that time, but it was too hard and would not drain. Dr. Weber sent me home with antibiotics and pain meds in hopes that the abscess would soften, break up and it would drain on its own. On Thursday, 3/28, I had called Dr. Weber's office 3 different times because of how much pain I was in. I also was very feverish and nauseated. Each phone call resulted in a nurse telling me to give it a couple more days. Friday there was still no drainage, just a buildup of pressure and pain. I called the office again to make sure I didn't need to go to the emergency room. The operator informed me that the nurses were there, but at lunch. So, I left a voicemail for them to return my call. I also tried talking to the after hours nurse on duty. She was short with me and told me to get a hold of the nurses in Dr. Weber's office. No call was returned.*Complaint #1
Saturday morning, 3/30, I was in too much pain to ignore. My friend, Amy, picked me up and took me to St. Anthony's emergency room. There, I had to wait close to an hour before they brought me back to one of the rooms. The ER doctor, whose name I cannot recall, advised me that he would have to perform an I&D. Of course, this was on a much larger scale than Tuesday's office I&D, so he called in an anesthesiologist to put me under. In the middle of the procedure, the anesthesia wore off and I awoke. It was one of the scariest moments of my life. My legs were shaking uncontrollably, tears were running down my face. The ER dr was cutting into me. The nurse finally got me back under and they finished the procedure. ** Complaint #2
I was then taken to a hospital room. Dr. Beckman (Dr. Weber's back up over the weekend) came in, introduced himself and wanted to take a look at the area. He started to poke the area and I had to slap his hand away because I was still waiting on pain meds. He then proceeded to make some "ass" jokes that were inappropriate and not funny.
I was administered percocet, various IV antibiotics, morphine and stool softeners. It was 13 hours after admittance that a night nurse, Nicole, realized no one had asked/documented what medications I currently take nor what I had taken that day. Complaint #3
This same nurse, Nicole, started asking me alot of odd questions. Questions about harming myself. Come to find out, the person that filled out my admittance paperwork had put down that I tried to harm myself and was admitted into the psych ward. *Complaint #4
Same day, Saturday evening at 7pm, I get up to use the restroom. I notice there is alot of blood and drainage on my bed pad. I push the nurse button hoping they would bring me a new pad while I am in the bathroom. 3 minutes pass, no response. I push the button again, 3 minutes pass: no response. I go to the door and look out to the nurses' station. There are a handful of nurses, one sitting on the desk, standing around talking. One of them looks up at me, holds up a finger and tells me to hold on. They very well may have been talking about work. However, I was in pain and wanted to lay back down on a clean bed pad. They made me feel as though I was a huge inconvenience. *Complaint #5
Monday, the nurses started a new IV in my left arm. They gave me morphine into it and my IV antibiotics. I was still in a lot of pain and telling everyone that would listen that something wasn't right.. Dr. Weber was back in the office that morning and ordered a CT scan. The CT scan showed that there was a 2x1cm collection of fluid that required drainage in OR. They had me rushing around to get ready for surgery. The remaining part of monday consisted of me pushing the dilaudid button EVERY 10minutes, as soon as the control light came on saying I could have another dose. I was in pain all day. Again, I told everyone that would listen that something was not right.
At 1:30 am on Tuesday morning, my left arm was obscenely swollen. The antibiotics and pain meds were being leaked out into my forearm under the skin. So, I incurred UNNECESSARY costs and pain because no one would take the time to make sure everything was working correctly. *Complaint #6
My bacterial infection was and still is a nightmare. It's been the most painful situations I have even been through. I feel like this experience was worsened with my stay at St. Anthony's.

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I have had 3 encounters with this hospital with 2 different family members and one friend. They were all very positive! Every staff member I encountered was very friendly, helpful and knowledgeable. The nurses and physicians were excellent. I have had experiences with just about every hospital in the St. Louis area and this is by far the best hospital around in every aspect! My family and I (as well as many friends) will continue to use this hospital for any future medical needs. Way to go SAMC!!! Thanks for the great care you give to your patients every day!!

5
★★★★★

I have had 3 encounters with this hospital with 2 different family members and one friend. They were all very positive! Every staff member I encountered was very friendly, helpful and knowledgeable. The nurses and physicians were excellent. I have had experiences with just about every hospital in the St. Louis area and this is by far the best hospital around in every aspect! My family and I (as well as many friends) will continue to use this hospital for any future medical needs. Way to go SAMC!!! Thanks for the great care you give to your patients every day!!

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Took my husband in on Sat. night, 10:30pm, after Urgent Care said he needed a CT scan of his abdomen after having 6-8 hrs of severe stomach cramping. We waited in the ER waiting area for 4 hours, while watching police escorted drunks go ahead of us. We joked that we should have called an ambulance in the parking lot- we'd be seen faster. Finally was brought to a room at 2:45am, four hours later. Nurse took 8 vials of blood, Dr. came in, told him she'd give him a pill for pain while they waited for the blood work back. 2 hours later, she walked in with discharge papers. CT scan was never ran on him. He asked for a note for his employer and they gave him an note with a woman's name on it. Two days later, his stomach is still cramping, and is very uncomfortable. We will drive any distance not to be at this hospital again. Dr is flighty, and just brushes over any symptoms like they aren't anything.

1
★☆☆☆☆

Took my husband in on Sat. night, 10:30pm, after Urgent Care said he needed a CT scan of his abdomen after having 6-8 hrs of severe stomach cramping. We waited in the ER waiting area for 4 hours, while watching police escorted drunks go ahead of us. We joked that we should have called an ambulance in the parking lot- we'd be seen faster. Finally was brought to a room at 2:45am, four hours later. Nurse took 8 vials of blood, Dr. came in, told him she'd give him a pill for pain while they waited for the blood work back. 2 hours later, she walked in with discharge papers. CT scan was never ran on him. He asked for a note for his employer and they gave him an note with a woman's name on it. Two days later, his stomach is still cramping, and is very uncomfortable. We will drive any distance not to be at this hospital again. Dr is flighty, and just brushes over any symptoms like they aren't anything.

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I took my 1yr old daughter to St. Anthonys Last saturday around 11. She had a really bad rash that broke out all over her and they looked liked blisters. The nurses came in did vitals, never knocked before they walked in and were very rude. Then the doctor comes in with a stuck up attitude basically telling me that its a butt rash and thats all. They only did a urine test and it came back negative. They gave us butt cream and sent us on our way. Might I add my daughter was running almost 104 fever. So by sunday evening it was getting worse. Her dad and I took her to St. Claire hospital. We were there for only an hour the doc took one look at her and said she had a staph infection or impetigo. If i would of listened to st. anthonys my daughter could of died. The doc at St. Claire gave her an antibiotic, butt cream, neosporin and guaze and tape. It was really nice experience there

1
★☆☆☆☆

I took my 1yr old daughter to St. Anthonys Last saturday around 11. She had a really bad rash that broke out all over her and they looked liked blisters. The nurses came in did vitals, never knocked before they walked in and were very rude. Then the doctor comes in with a stuck up attitude basically telling me that its a butt rash and thats all. They only did a urine test and it came back negative. They gave us butt cream and sent us on our way. Might I add my daughter was running almost 104 fever. So by sunday evening it was getting worse. Her dad and I took her to St. Claire hospital. We were there for only an hour the doc took one look at her and said she had a staph infection or impetigo. If i would of listened to st. anthonys my daughter could of died. The doc at St. Claire gave her an antibiotic, butt cream, neosporin and guaze and tape. It was really nice experience there

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This hospital is horrible the billing department is terrible. My insurance was not recorded and they sent me to a collection agency and said they sent bills yet never did. While getting treatment for my son they left us in a room for several hours waiting for a xray. The nurses did not care or check on us once. I had to go and demand help after 2 hours of waiting. I will NEVER return to this hospital and if you care for your health care and credit report you should do the same.

1
★☆☆☆☆

This hospital is horrible the billing department is terrible. My insurance was not recorded and they sent me to a collection agency and said they sent bills yet never did. While getting treatment for my son they left us in a room for several hours waiting for a xray. The nurses did not care or check on us once. I had to go and demand help after 2 hours of waiting. I will NEVER return to this hospital and if you care for your health care and credit report you should do the same.

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The worst experience that Ive ever had in a hospital any where in this country. Took my husband to the er at 230pm needed a scan of his abs. Eight hours later 1030p he had the scan then was told he needed to stay over night. He didnt get into a hosp room until 430am 6 hours later. I ask if I could speak to the doctor at 9am was told the doc would call any minute. I finally talked to the doc at 2pm 5 hours later. I asked if they would release my husband so we could go to another hospital was told no. If we walked out w/o being released our ins wouldnt cover the bill and they would not release him. I think you'd get quicker and better treatment if you went to jail instead of St. Anthony's hospital.

1
★☆☆☆☆

The worst experience that Ive ever had in a hospital any where in this country. Took my husband to the er at 230pm needed a scan of his abs. Eight hours later 1030p he had the scan then was told he needed to stay over night. He didnt get into a hosp room until 430am 6 hours later. I ask if I could speak to the doctor at 9am was told the doc would call any minute. I finally talked to the doc at 2pm 5 hours later. I asked if they would release my husband so we could go to another hospital was told no. If we walked out w/o being released our ins wouldnt cover the bill and they would not release him. I think you'd get quicker and better treatment if you went to jail instead of St. Anthony's hospital.

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I have been to St. Anthony's twice for 2 surgeries. My surgeries went fine, but I was uncomfortable the entire time I was there. I was nervous and scare to have the procedures done and noone there made me feel comforted. The doctors did their job and my surgeries were successful however the customer service and patient relations with nurses and others definately needs to improve!

3
★★★☆☆

I have been to St. Anthony's twice for 2 surgeries. My surgeries went fine, but I was uncomfortable the entire time I was there. I was nervous and scare to have the procedures done and noone there made me feel comforted. The doctors did their job and my surgeries were successful however the customer service and patient relations with nurses and others definately needs to improve!

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PLEASE take the few extra minutes to drive to a better hospital ANY hospital. My family member went in for a simple out patient procedure. We ended up in the ER that night and had to wait 3 hours before we were seen. After an overdose of medication she ended up in the IC unit for 5 days which was a total nightmare. They did NO preventative care that you would expect from and INTENSIVE CARE UNIT. The night nurses in the IC unit would come in shut all the curtains and doors and sit in the middle of the station talking and laughing. Giving no care to thier patients. We had to beg them to leave the cutain open to the IC room just so we could see our loved one. Several times she was almost given wrong medication. If I would have not stayed there 24 hours a day I dont know what may have happened. Thank God we made it out of there through the front door and not the back. She had to be admitted to another hospital 2 days later with a blood clot, that could have, SHOULD have been prevented by simple NORMAL hospital procedures. The lack of care was inexcusable and half of the equipment did not work either. My family member was completely healthy before this event. If you love them take them some where else.

1
★☆☆☆☆

PLEASE take the few extra minutes to drive to a better hospital ANY hospital. My family member went in for a simple out patient procedure. We ended up in the ER that night and had to wait 3 hours before we were seen. After an overdose of medication she ended up in the IC unit for 5 days which was a total nightmare. They did NO preventative care that you would expect from and INTENSIVE CARE UNIT. The night nurses in the IC unit would come in shut all the curtains and doors and sit in the middle of the station talking and laughing. Giving no care to thier patients. We had to beg them to leave the cutain open to the IC room just so we could see our loved one. Several times she was almost given wrong medication. If I would have not stayed there 24 hours a day I dont know what may have happened. Thank God we made it out of there through the front door and not the back. She had to be admitted to another hospital 2 days later with a blood clot, that could have, SHOULD have been prevented by simple NORMAL hospital procedures. The lack of care was inexcusable and half of the equipment did not work either. My family member was completely healthy before this event. If you love them take them some where else.

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1 out of 1 people found this review helpful.

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Baptist Hospital in Talladega / as comparison to Saint Anthony's Catholic Hospital. Some QA should be done to see how Saint Anthony's can reach is promised Mission Statement. Baptist Hospital in Talladega, Alabama is simply wonderful and patient oriented.

Spent last night at the Saint Anthony's ER with Carla??s sinusitis and ears draining. Scary. They finally gave her Percocet for the pain but we were there from 6 PM to midnight and I had to ??straighten them out a couple times.? What an awful experience.

We sat in the waiting room for 3 hours listening to 4 receptionists/nurses laughing about how stupid the patients were; some couldn??t even write their names, blah, laugh, blah, laugh. Then when we got into the examining room Carla stayed there for another hour while the people behind the curtain ??partied, loud laughing and played grab ass?, so I opened the curtain. They all got really quiet, really quick. Pretty soon some guy came in and said I??d have to close the curtain and I said, ??NO. It??s quiet when I leave it open and the party goes on when it??s closed. I want quiet.? He said well, you might see HIPPA information on the computer screens. I said ??go get somebody, it stays open, and it stays quiet! ?? He left. It was extremely quiet after that.

After she drank all her ice water and no one came in with more, I took it out there and slammed it on the desk asking where I could get some more. They then got it for her. Her fever was breaking and she had sweat beads on her lips and they continued playing party games. Patient request buzzers were going off constantly with no one answering. I heard them say, oh, Room 31 pulled the thing out of the wall, so don't pay attention to that.

Whatever happened to "Shhh, Hospital" signs? People were sick and unattended while paperwork and social games were primary. We will go to St. John's after this.

1
★☆☆☆☆

Baptist Hospital in Talladega / as comparison to Saint Anthony's Catholic Hospital. Some QA should be done to see how Saint Anthony's can reach is promised Mission Statement. Baptist Hospital in Talladega, Alabama is simply wonderful and patient oriented.

Spent last night at the Saint Anthony's ER with Carla??s sinusitis and ears draining. Scary. They finally gave her Percocet for the pain but we were there from 6 PM to midnight and I had to ??straighten them out a couple times.? What an awful experience.

We sat in the waiting room for 3 hours listening to 4 receptionists/nurses laughing about how stupid the patients were; some couldn??t even write their names, blah, laugh, blah, laugh. Then when we got into the examining room Carla stayed there for another hour while the people behind the curtain ??partied, loud laughing and played grab ass?, so I opened the curtain. They all got really quiet, really quick. Pretty soon some guy came in and said I??d have to close the curtain and I said, ??NO. It??s quiet when I leave it open and the party goes on when it??s closed. I want quiet.? He said well, you might see HIPPA information on the computer screens. I said ??go get somebody, it stays open, and it stays quiet! ?? He left. It was extremely quiet after that.

After she drank all her ice water and no one came in with more, I took it out there and slammed it on the desk asking where I could get some more. They then got it for her. Her fever was breaking and she had sweat beads on her lips and they continued playing party games. Patient request buzzers were going off constantly with no one answering. I heard them say, oh, Room 31 pulled the thing out of the wall, so don't pay attention to that.

Whatever happened to "Shhh, Hospital" signs? People were sick and unattended while paperwork and social games were primary. We will go to St. John's after this.

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On Monday January 21, 2008 our son (age 8 years old) was outside playing with his brothers, sister and neighborhood children in our back yard. He fell about 20 feet. Upon falling he broke his wrist in a couple of different places and He has broken his back.
The worst part was that we took him to St. Anthony??s on that Monday and they sent us home without a thorough exam or any extensive x-rays, after a very long wait?. All they said was, ??hand x-ray looks great, nothing broken!? Put a band aide on his hand and sent us on our way.
When we arrived at St. Anthony??s hospital my husband and I informed the nurses how far he fell and that he was in extreme pain. They had our son and us walk over to the pediatric ER and put us in a room. A nurse came in and asked us the normal questions? how he fell, what he hurt etc.. We proceeded to tell her how he fell, how far he fell, and that he was in extreme pain and had an upset stomach. The nurse put ice on his hand and left the room. We sat in this room for about an hour to an hour and a half. At no time did anyone check on us, offer him a tv station to watch, or offer him any pain medication at all. Right before the doctor came into the room I heard her say, ??I am not going to walk in there and find a large laceration or anything am I?? within a couple minutes she came into the room. She walked over to our son and picked up his arm and started moving it around looking at the rope burn on top of his hand. He was flinching and crying and saying stop. She had a hold of his wrist and said to him, ??honey what is wrong I am not even touching that spot?? I told her that his wrist hurt really bad and that he was in a lot of pain and had an upset stomach. She let go of his wrist and said , ??sorry, well how did this happen?? I explained to her what happened. I explained that he fell over 20 feet. She said, ?? really?? I said yes, and that it was a very high fall. She asked him if he hurt anywhere else. My son is only 8 years old He was in a lot of pain and had a difficult time pointing out where he hurt. He said he hurt everywhere. She said we would get an x-ray of his hand and see how it looked. At no time did she take his clothes off and examine him or have him stand up or move for her. She listened to him breathe and looked in his ears.
A while later a girl came to take us to x-ray. They had my son get up, put his shoes on, and walk from the Pediatric ER to X-ray. (This was quite a walk) He had still not been given anything for pain and was still sick to his stomach and it hurt to move around. When we got to x-ray they proceeded to take x-rays of his hand. (We later found out that almost all of the x-rays were of his fingers and not where all his pain was) We then were walked back over to the ER room and waited, waited, waited?(on the way over we had to listen to 3 nurses fighting about shifts and one nurse refusing to do something because she said "that is why I am leaving this place!"
A while later a different doctor stuck his head in the door and said, ??hand x-ray looks great, nothing broken!? His hand was filthy dirty and had a pretty nasty rope burn on it. They did not clean it at all. They put a glob of Neosporin on it, a band aide, and an ace bandage and sent us home.
He cried all night long, was sick to his stomach all night and miserable. His arm was a funny color of blue and very swollen. The next morning we called an orthopedist who wanted to see him. We took him in to the orthopedist at St. John??s. The orthopedist gave him an exam from head to toe. He checked both legs, his arms, head, pushed on his neck and pelvis, counted his bruises, checked out his sore knee really well, had him stand up, bend over, touch is nose etc? Upon this exam the orthopedist found a very tender spot in the middle of Harrison??s back. He told us that he wanted to do an x-ray of his back to make sure he did not have a fracture or anything else going on. He also popped up the x-rays from St. Anthony??s and let us know that while they were almost all of his fingers? there was one of the wrist that looked suspicious and with the x-ray and the exam of his wrist he diagnosed him with a broken wrist. He x-rayed his back and then brought the x-rays into to us and showed us that there was in deed a fracture in his back. He was diagnosed with a transverse process fracture of L2. The orthopedist has since told us that he was very lucky that he was not paralyzed with such a fall and injury.

I do not think that there is any reason for an 8 year old child to walk out of a pediatric emergency room with a broken wrist and back that was not detected at all.

1
★☆☆☆☆

On Monday January 21, 2008 our son (age 8 years old) was outside playing with his brothers, sister and neighborhood children in our back yard. He fell about 20 feet. Upon falling he broke his wrist in a couple of different places and He has broken his back.
The worst part was that we took him to St. Anthony??s on that Monday and they sent us home without a thorough exam or any extensive x-rays, after a very long wait?. All they said was, ??hand x-ray looks great, nothing broken!? Put a band aide on his hand and sent us on our way.
When we arrived at St. Anthony??s hospital my husband and I informed the nurses how far he fell and that he was in extreme pain. They had our son and us walk over to the pediatric ER and put us in a room. A nurse came in and asked us the normal questions? how he fell, what he hurt etc.. We proceeded to tell her how he fell, how far he fell, and that he was in extreme pain and had an upset stomach. The nurse put ice on his hand and left the room. We sat in this room for about an hour to an hour and a half. At no time did anyone check on us, offer him a tv station to watch, or offer him any pain medication at all. Right before the doctor came into the room I heard her say, ??I am not going to walk in there and find a large laceration or anything am I?? within a couple minutes she came into the room. She walked over to our son and picked up his arm and started moving it around looking at the rope burn on top of his hand. He was flinching and crying and saying stop. She had a hold of his wrist and said to him, ??honey what is wrong I am not even touching that spot?? I told her that his wrist hurt really bad and that he was in a lot of pain and had an upset stomach. She let go of his wrist and said , ??sorry, well how did this happen?? I explained to her what happened. I explained that he fell over 20 feet. She said, ?? really?? I said yes, and that it was a very high fall. She asked him if he hurt anywhere else. My son is only 8 years old He was in a lot of pain and had a difficult time pointing out where he hurt. He said he hurt everywhere. She said we would get an x-ray of his hand and see how it looked. At no time did she take his clothes off and examine him or have him stand up or move for her. She listened to him breathe and looked in his ears.
A while later a girl came to take us to x-ray. They had my son get up, put his shoes on, and walk from the Pediatric ER to X-ray. (This was quite a walk) He had still not been given anything for pain and was still sick to his stomach and it hurt to move around. When we got to x-ray they proceeded to take x-rays of his hand. (We later found out that almost all of the x-rays were of his fingers and not where all his pain was) We then were walked back over to the ER room and waited, waited, waited?(on the way over we had to listen to 3 nurses fighting about shifts and one nurse refusing to do something because she said "that is why I am leaving this place!"
A while later a different doctor stuck his head in the door and said, ??hand x-ray looks great, nothing broken!? His hand was filthy dirty and had a pretty nasty rope burn on it. They did not clean it at all. They put a glob of Neosporin on it, a band aide, and an ace bandage and sent us home.
He cried all night long, was sick to his stomach all night and miserable. His arm was a funny color of blue and very swollen. The next morning we called an orthopedist who wanted to see him. We took him in to the orthopedist at St. John??s. The orthopedist gave him an exam from head to toe. He checked both legs, his arms, head, pushed on his neck and pelvis, counted his bruises, checked out his sore knee really well, had him stand up, bend over, touch is nose etc? Upon this exam the orthopedist found a very tender spot in the middle of Harrison??s back. He told us that he wanted to do an x-ray of his back to make sure he did not have a fracture or anything else going on. He also popped up the x-rays from St. Anthony??s and let us know that while they were almost all of his fingers? there was one of the wrist that looked suspicious and with the x-ray and the exam of his wrist he diagnosed him with a broken wrist. He x-rayed his back and then brought the x-rays into to us and showed us that there was in deed a fracture in his back. He was diagnosed with a transverse process fracture of L2. The orthopedist has since told us that he was very lucky that he was not paralyzed with such a fall and injury.

I do not think that there is any reason for an 8 year old child to walk out of a pediatric emergency room with a broken wrist and back that was not detected at all.

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On Sept 10th my father was admitted to St.Anthony's Med center for a ruptured brain anuerysm. The surgery went great. While he was in intensive care he was aspirating on his secretions and liquids. None of the nurses recognized the signs and symptoms--I was informed of these symptoms by one of the speech therapists--"gurgling in the throat", eyes watering, coughing. He got pnuemonia--I watched several nurses sit and chart while alarms and pt's call buttons went off. I am an RN myself --I am dis-heartened--how unproffessional some of the nurses were--one was doing cart wheels down the hall late at night when visiting hrs were over--I was allowed to stay after visiting hrs by the charge nurse. Who knows what goes on after visiting hrs.. nurses sat in the center eating--speaking on cell phones and laughing and joking --throwing items at each other playing catch. This was in the SICU at St. Anthonys--I went to transfer my dad--The neurosurgeon talked me out of it--he has been very good to my family and is considered to be a great surgeon from staff members and colleagues. Transferred to 5308-- on a Monday --they let him lay in bed all day--layed in bed Tues--I asked to get him up--mind you they had been getting him up in a chair for 3 days in the SICU--they finally got him into a chair when i complained to the head nurse--he was starting to get better from his pnuemonia--when Thursday a nurse changed his catheter and tore his urethra by inflating the balloon of the catheter in the urethra and not in the bladder--i had left my dad for 2 hrs to go home and shower--when I came to the hospital I noticed his catheter bag full of urine--NO URINE--i got the nurse and questioned her--she said it was a little bit of trauma from inserting the catheter--I insisted she call the dr. I knew better by the time the dr got there my dad was shakin, 103.3 temp--Blood pressure went up and could not respond--the dr inserted a catheter using guide wire and urine came out--he said the nurse had torn his urethra and had inserted the catheter in a false passage. This Sunday his nurse wanted to move him from a chair back to bed and 6 nurses sat at the nurses station and refused to help. The nurse aide kept begging for help--one male nurse actually got up and said no I have to go to room 22 --it has been horrible--I do not know what to do--my mother and I have been taking turns spending the night there --when you complain to administration nothing is done--

1
★☆☆☆☆

On Sept 10th my father was admitted to St.Anthony's Med center for a ruptured brain anuerysm. The surgery went great. While he was in intensive care he was aspirating on his secretions and liquids. None of the nurses recognized the signs and symptoms--I was informed of these symptoms by one of the speech therapists--"gurgling in the throat", eyes watering, coughing. He got pnuemonia--I watched several nurses sit and chart while alarms and pt's call buttons went off. I am an RN myself --I am dis-heartened--how unproffessional some of the nurses were--one was doing cart wheels down the hall late at night when visiting hrs were over--I was allowed to stay after visiting hrs by the charge nurse. Who knows what goes on after visiting hrs.. nurses sat in the center eating--speaking on cell phones and laughing and joking --throwing items at each other playing catch. This was in the SICU at St. Anthonys--I went to transfer my dad--The neurosurgeon talked me out of it--he has been very good to my family and is considered to be a great surgeon from staff members and colleagues. Transferred to 5308-- on a Monday --they let him lay in bed all day--layed in bed Tues--I asked to get him up--mind you they had been getting him up in a chair for 3 days in the SICU--they finally got him into a chair when i complained to the head nurse--he was starting to get better from his pnuemonia--when Thursday a nurse changed his catheter and tore his urethra by inflating the balloon of the catheter in the urethra and not in the bladder--i had left my dad for 2 hrs to go home and shower--when I came to the hospital I noticed his catheter bag full of urine--NO URINE--i got the nurse and questioned her--she said it was a little bit of trauma from inserting the catheter--I insisted she call the dr. I knew better by the time the dr got there my dad was shakin, 103.3 temp--Blood pressure went up and could not respond--the dr inserted a catheter using guide wire and urine came out--he said the nurse had torn his urethra and had inserted the catheter in a false passage. This Sunday his nurse wanted to move him from a chair back to bed and 6 nurses sat at the nurses station and refused to help. The nurse aide kept begging for help--one male nurse actually got up and said no I have to go to room 22 --it has been horrible--I do not know what to do--my mother and I have been taking turns spending the night there --when you complain to administration nothing is done--

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As far as the ER, it really depends on your emergency. It's a hospital for medical attention first and customer service comes as a bonus. My husband and I walked in on a Friday evening the ER had a lot of people in the waiting room. They took my husbands vitals and took him to a room in front of everyone else. The doctor and nurses tended to him right away. My husband was having heart attack. I??m sorry someone else had to wait longer because they took him first. Your time is just as important as the next guys but there maybe other things to concider as to why you have a longer wait than others. Next time we might have to wait until you are treated first. The ER is doing their job and they do it well.

4
★★★★☆

As far as the ER, it really depends on your emergency. It's a hospital for medical attention first and customer service comes as a bonus. My husband and I walked in on a Friday evening the ER had a lot of people in the waiting room. They took my husbands vitals and took him to a room in front of everyone else. The doctor and nurses tended to him right away. My husband was having heart attack. I??m sorry someone else had to wait longer because they took him first. Your time is just as important as the next guys but there maybe other things to concider as to why you have a longer wait than others. Next time we might have to wait until you are treated first. The ER is doing their job and they do it well.

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One night my husband needed to go to the ER we went to a different hospital because of all the horror stories he heard about St. Anthony's. We had problems at that other hospital with the staff and especially the doctors. We couldn't wait for him to get released from there.
Since then my family and myself has spent several visits in the hospital at St. Anthony's. What a difference! The staff is great to us. From the ER, the Operating room, the ICU ward, the Cancer facility and the patient rooms. We have experienced a death of Cancer, a baby??s birth, major back surgery, brain surgery and colon surgery, and heart attacks. The St. Anthony's staff and doctors were very understanding of the patients and of the families needs as well.
Thank you St. Anthony's

4
★★★★☆

One night my husband needed to go to the ER we went to a different hospital because of all the horror stories he heard about St. Anthony's. We had problems at that other hospital with the staff and especially the doctors. We couldn't wait for him to get released from there.
Since then my family and myself has spent several visits in the hospital at St. Anthony's. What a difference! The staff is great to us. From the ER, the Operating room, the ICU ward, the Cancer facility and the patient rooms. We have experienced a death of Cancer, a baby??s birth, major back surgery, brain surgery and colon surgery, and heart attacks. The St. Anthony's staff and doctors were very understanding of the patients and of the families needs as well.
Thank you St. Anthony's

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On 8-12-2006 I was struck in the head with a used needle that a nurse "pitched" at the bio-hazard container, it bounced off and hit me in the head while I was visiting a patient/friend. Even worse? No hospital official would return my calls. I reported the incident to a doctor moments after it happened; the nurse did not even apologize to me. The head nurse performed a "investigation" and found I was not at risk for having been infected with anything, even though the person the needle was used on had a serious disease. I was told to go to the ER for testing. Just stand in line and explain what happened........? I didn't like St. Anthony's before, you can imagine my feelings now. I hear they are trying to improve their image - conviently located? I'd rather drive to another state.

1
★☆☆☆☆

On 8-12-2006 I was struck in the head with a used needle that a nurse "pitched" at the bio-hazard container, it bounced off and hit me in the head while I was visiting a patient/friend. Even worse? No hospital official would return my calls. I reported the incident to a doctor moments after it happened; the nurse did not even apologize to me. The head nurse performed a "investigation" and found I was not at risk for having been infected with anything, even though the person the needle was used on had a serious disease. I was told to go to the ER for testing. Just stand in line and explain what happened........? I didn't like St. Anthony's before, you can imagine my feelings now. I hear they are trying to improve their image - conviently located? I'd rather drive to another state.

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I have had one bad experience here at the ER, but I have heard so many horror stories that my story seems petty. The actual hospital isn't so bad (especially for having a baby). It is smaller than some of the other hospitals which can be nice....but not worth it in my opinion. In my extended family alone...two things went terribly wrong in this ER. The doctors and staff seem sub par in comparison to other hospitals in St. Louis. Drive a bit further to St. John's if possible!

2
★★☆☆☆

I have had one bad experience here at the ER, but I have heard so many horror stories that my story seems petty. The actual hospital isn't so bad (especially for having a baby). It is smaller than some of the other hospitals which can be nice....but not worth it in my opinion. In my extended family alone...two things went terribly wrong in this ER. The doctors and staff seem sub par in comparison to other hospitals in St. Louis. Drive a bit further to St. John's if possible!

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I had both of my children at St. Anthony's and both were a wonderful experience. The staff in the maternity ward is great super friendly and the lactation consultant is wonderful.

The ER however leaves something to be desired. I was there last November and the nurses were rude. I pressed the nurse call button because I needed to use the restroom and I was hooked to a monitor and if it was something serious I would have been dead by the time they got there it was at least 20 minutes after I pressed the button before some rude little women came in.

PROS:
CONS: ER staff

4
★★★★☆

I had both of my children at St. Anthony's and both were a wonderful experience. The staff in the maternity ward is great super friendly and the lactation consultant is wonderful.

The ER however leaves something to be desired. I was there last November and the nurses were rude. I pressed the nurse call button because I needed to use the restroom and I was hooked to a monitor and if it was something serious I would have been dead by the time they got there it was at least 20 minutes after I pressed the button before some rude little women came in.

PROS:
CONS: ER staff

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When we took our daughter in, under the advice of a pediatrician, we were told we could be looking at anaphylactic shock from a strawberry allergy and she needed to be seen immediately. We sat in a room for three hours before a physician ever even saw our daughter, and then they diagnosed her with a virus, which could have easily been diagnosed the first half hour we were there. The decor in the rooms is nice and kid-friendly, but if you have a teen who is still under pediatric care, they might not appreciate the balloons and clowns on the walls.

2
★★☆☆☆

When we took our daughter in, under the advice of a pediatrician, we were told we could be looking at anaphylactic shock from a strawberry allergy and she needed to be seen immediately. We sat in a room for three hours before a physician ever even saw our daughter, and then they diagnosed her with a virus, which could have easily been diagnosed the first half hour we were there. The decor in the rooms is nice and kid-friendly, but if you have a teen who is still under pediatric care, they might not appreciate the balloons and clowns on the walls.

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This hospital is totally up to date. The entire hospital was recently remodeled and it looks great. Very clean looking. The staff is very well trained and everyone is very knowledgeable. I really felt like people knew what they were doing here. The ER is the busiest in the county, but I think its the best. It's also the largest.

5
★★★★★

This hospital is totally up to date. The entire hospital was recently remodeled and it looks great. Very clean looking. The staff is very well trained and everyone is very knowledgeable. I really felt like people knew what they were doing here. The ER is the busiest in the county, but I think its the best. It's also the largest.

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I have had a few surgeries down at St. Anthonies. I had my appendix removed and I could never thank them enough for the smiles and help they gave me. They even checked up on me after I left and went home to sit and do nothing. It was nice to get a friendly call instead of bills.

4
★★★★☆

I have had a few surgeries down at St. Anthonies. I had my appendix removed and I could never thank them enough for the smiles and help they gave me. They even checked up on me after I left and went home to sit and do nothing. It was nice to get a friendly call instead of bills.

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It is hard classifying a hospital like this. Within the emergency room you would imagine you would find all kinds of doctors so I cannot figure as to how I have never been able to say a good thing about this place. The wait in the ER is horrible. Once you do get in a room you wait again to be seen. I recall once spending 4 hours there for them to tell me nothing. I went there on a doctors advice from the doctors office. I would not choose to go here unless I absolutely had too.

2
★★☆☆☆

It is hard classifying a hospital like this. Within the emergency room you would imagine you would find all kinds of doctors so I cannot figure as to how I have never been able to say a good thing about this place. The wait in the ER is horrible. Once you do get in a room you wait again to be seen. I recall once spending 4 hours there for them to tell me nothing. I went there on a doctors advice from the doctors office. I would not choose to go here unless I absolutely had too.

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This hospital is probably the most convenient for South County residents as it is located on Tesson Ferry very close to 270. It's a large hospital with physicians of many specialties. We went here for some emergency treatment and didn't have to wait too long for it.

The doctors and nurses are very nice, and they have a nice snack bar and cafeteria here where you can get food.

As hospitals go, not a bad choice.

4
★★★★☆

This hospital is probably the most convenient for South County residents as it is located on Tesson Ferry very close to 270. It's a large hospital with physicians of many specialties. We went here for some emergency treatment and didn't have to wait too long for it.

The doctors and nurses are very nice, and they have a nice snack bar and cafeteria here where you can get food.

As hospitals go, not a bad choice.

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In my opinion, this is the best hospital in St. Louis. Their emergency room is lacking in many respects, but for the overall aspects of the whole hospital, I give them two thumbs up. I have went through two very high risk pregnancies with the perinatal center and Dr. Bartlesmeyer. I have delivered two perfect, healthy girls thanks to the help of the good doctors and nurses here. I wouldn't go anywhere else to have a baby. The staff of the maternity ward is also awesome. I spend a month in the hospital here before having my youngest daughter, and they were incredible the entire time. I HIGHLY recommend this hospital.

5
★★★★★

In my opinion, this is the best hospital in St. Louis. Their emergency room is lacking in many respects, but for the overall aspects of the whole hospital, I give them two thumbs up. I have went through two very high risk pregnancies with the perinatal center and Dr. Bartlesmeyer. I have delivered two perfect, healthy girls thanks to the help of the good doctors and nurses here. I wouldn't go anywhere else to have a baby. The staff of the maternity ward is also awesome. I spend a month in the hospital here before having my youngest daughter, and they were incredible the entire time. I HIGHLY recommend this hospital.

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