sephora

★★★☆☆

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Pier 1 Imports

2689 Edmondson Road Cincinnati, OH

3.0 4
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I LOVE Sephora, but their customer service lacks tremendously. I strolled in one afternoon and wasn't even greeted. There were sales associates in the back laughing and talking loudly. Even the cashier was unfriendly and cold! Extremely rude and irresponsible! Shame.

1
★☆☆☆☆

I LOVE Sephora, but their customer service lacks tremendously. I strolled in one afternoon and wasn't even greeted. There were sales associates in the back laughing and talking loudly. Even the cashier was unfriendly and cold! Extremely rude and irresponsible! Shame.

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The people who work in the store are amazing. I have been to several makeup counters but never wowed by the people. The title Makeup Artist was created for the artists at this store. I had my eyes done by one artist and she explained what would work best for me and how to do it. She was very skilled and her makeup was flawless, nothing worse than going to a makeup store and the peoples makeup is so bad you don't even want them to help you. The artist who helped me asked me several questions about me what I liked and didn't. The best part was she was not pushy. She asked me if I thought if I would truly use certain things and if I said no then she said then don't get it. I was shocked a person in sales that was not pushy, she heard what I told her and she had my best interest in heart. I was thinking on a foundation but was not sure and she made me a sample. I would so go back and never go back to a department store.

5
★★★★★

The people who work in the store are amazing. I have been to several makeup counters but never wowed by the people. The title Makeup Artist was created for the artists at this store. I had my eyes done by one artist and she explained what would work best for me and how to do it. She was very skilled and her makeup was flawless, nothing worse than going to a makeup store and the peoples makeup is so bad you don't even want them to help you. The artist who helped me asked me several questions about me what I liked and didn't. The best part was she was not pushy. She asked me if I thought if I would truly use certain things and if I said no then she said then don't get it. I was shocked a person in sales that was not pushy, she heard what I told her and she had my best interest in heart. I was thinking on a foundation but was not sure and she made me a sample. I would so go back and never go back to a department store.

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.

I USED TO ORDER MY COSMETICS ONLINE ,OR WAIT FOR MY TRIPS TO CANADA TO BUY THEM,BUT NOW THATS SEPHORA IS HERE I NO LONGER NEED TO. THIS IS A HUGE STORE WITH ANY BEAUTY NEED YOU CAN THINK OF!THE SALES PEOPLE ARE AWESOME AND EXTREMELY HELPFUL,THE SELECTION HERE IS INCREDIBLE AND THE PRICES VARY UPON BRANDS,I AM JUST ABSOLUTELY THRILLED THIS STORE IS HERE!

PROS: GREAT SELECTION,INCREDIBLE SERVICE
CONS: NONE

5
★★★★★

I USED TO ORDER MY COSMETICS ONLINE ,OR WAIT FOR MY TRIPS TO CANADA TO BUY THEM,BUT NOW THATS SEPHORA IS HERE I NO LONGER NEED TO. THIS IS A HUGE STORE WITH ANY BEAUTY NEED YOU CAN THINK OF!THE SALES PEOPLE ARE AWESOME AND EXTREMELY HELPFUL,THE SELECTION HERE IS INCREDIBLE AND THE PRICES VARY UPON BRANDS,I AM JUST ABSOLUTELY THRILLED THIS STORE IS HERE!

PROS: GREAT SELECTION,INCREDIBLE SERVICE
CONS: NONE

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.

I attended the grand opening of this Sephora and discovered that they were giving discounts only to people who asked for them at the register and not to everyone. I've been getting the runaround from their customer service ever since I contacted them about this matter. Aside from that, they have great products and the store is neat.

PROS: wide selection of beauty products
CONS: horrible customer service!

1
★☆☆☆☆

I attended the grand opening of this Sephora and discovered that they were giving discounts only to people who asked for them at the register and not to everyone. I've been getting the runaround from their customer service ever since I contacted them about this matter. Aside from that, they have great products and the store is neat.

PROS: wide selection of beauty products
CONS: horrible customer service!

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