AMIGO's Flooring Monster

★☆☆☆☆

About AMIGO's Flooring Monster

Categories
  • Floor Contractors
  • Carpet & Rug Cleaners

Personal Services

Personal Services
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Ads run in the LA Times, Daily Breeze, and OC Register are intentionally misleading--- claiming merchandise in stock that does not exist and prices they do not honor!

When I approached manager John Kutter at the Gardena store (advertised as Torrance) regarding the ad and stated that I would report the ad as false if he could not honor its terms, he replied, "more power to you!".

CEO Michael Cope offered to honor the ad if I retracted my complaint to the California Dept. of Consumer Affairs and the State Attorney Generals Office.

When I returned to the store, I was again refused the sale price.
Mr. Cope told me it was because I did not identify myself as the complainer.

Please report your instances of bad business with this "monster" to the Better Business Bureau!!

PROS: NONE
CONS: fasle adverising; rude staff

1
★☆☆☆☆

Ads run in the LA Times, Daily Breeze, and OC Register are intentionally misleading--- claiming merchandise in stock that does not exist and prices they do not honor!

When I approached manager John Kutter at the Gardena store (advertised as Torrance) regarding the ad and stated that I would report the ad as false if he could not honor its terms, he replied, "more power to you!".

CEO Michael Cope offered to honor the ad if I retracted my complaint to the California Dept. of Consumer Affairs and the State Attorney Generals Office.

When I returned to the store, I was again refused the sale price.
Mr. Cope told me it was because I did not identify myself as the complainer.

Please report your instances of bad business with this "monster" to the Better Business Bureau!!

PROS: NONE
CONS: fasle adverising; rude staff

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.

My wife and I purchased wood floors. They gave us the wrong product and initially refused to give us the product we ordered. If we did not have our notes showing the product number we needed, we would have been out of luck. S o through much stress and arguing we got the wood for the floors. They then gave us the wrong stair nose and reducers which we paid for in cash so when we wanted a refund, we were told that corporate would have to send us a check. This all occurred August 1, 2005 and I still have not received the money they owe me. I mean, I have a credit receipt on their letter saying that they owe me the money. I have called the Orange store many times speaking to Monica, Michelle, Eric, Chris and then I am directed to corporate and spoke to Nickie who told me she would take care of it. No return call. I lelf messages for Yesenia. I even physically went down there on several occassion begging for the money they owe me and no one can give me an answer. I am now forced to file a small claims action and have them served which will probably cost $100 just to do and they may just ignore that as well.

PROS: None
CONS: I would never recommend them and pray for those who work with them

1
★☆☆☆☆

My wife and I purchased wood floors. They gave us the wrong product and initially refused to give us the product we ordered. If we did not have our notes showing the product number we needed, we would have been out of luck. S o through much stress and arguing we got the wood for the floors. They then gave us the wrong stair nose and reducers which we paid for in cash so when we wanted a refund, we were told that corporate would have to send us a check. This all occurred August 1, 2005 and I still have not received the money they owe me. I mean, I have a credit receipt on their letter saying that they owe me the money. I have called the Orange store many times speaking to Monica, Michelle, Eric, Chris and then I am directed to corporate and spoke to Nickie who told me she would take care of it. No return call. I lelf messages for Yesenia. I even physically went down there on several occassion begging for the money they owe me and no one can give me an answer. I am now forced to file a small claims action and have them served which will probably cost $100 just to do and they may just ignore that as well.

PROS: None
CONS: I would never recommend them and pray for those who work with them

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