Motorola Employees Credit Union

★★★☆☆

About Motorola Employees Credit Union

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3.2 5
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I have been with MECU for over 10 years, and since the Google buy out and divison of the 2 companies, they have totally gone down hill.

Customer service is near non existant, they never call back when they say to follow up. My accounts and balances were not updating correctly for the past week, and their IT team can not solve the issues. Even my auto loan is showing a payment is still due, even though it shows as credited 1 week ago. The loss prevention office has sent me a late notice and has been calling my home 3-4 times a day the past week. When the rep opens my account, he sees the payment has been credited, but is still showing as due. I get an apology, telling me he open a case with IT, and then a few hours later the calls start again that my payment is due.

I am in the process of moving my checking savings CD and auto loan to my new employers credit union.

1
★☆☆☆☆

I have been with MECU for over 10 years, and since the Google buy out and divison of the 2 companies, they have totally gone down hill.

Customer service is near non existant, they never call back when they say to follow up. My accounts and balances were not updating correctly for the past week, and their IT team can not solve the issues. Even my auto loan is showing a payment is still due, even though it shows as credited 1 week ago. The loss prevention office has sent me a late notice and has been calling my home 3-4 times a day the past week. When the rep opens my account, he sees the payment has been credited, but is still showing as due. I get an apology, telling me he open a case with IT, and then a few hours later the calls start again that my payment is due.

I am in the process of moving my checking savings CD and auto loan to my new employers credit union.

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Worst credit union to dealt.I had some descrepancy in my account and officer did not provide the proper answer.Asked to to talk to supervisor and she(J.Thesis) closed my account.What as arrogants running in members money

1
★☆☆☆☆

Worst credit union to dealt.I had some descrepancy in my account and officer did not provide the proper answer.Asked to to talk to supervisor and she(J.Thesis) closed my account.What as arrogants running in members money

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MECU (Motorola Employee Credit Union) is a great benefit for employees of Motorola and I would definitely recommend banking with them if it is an option. Their online bill payment is very easy to use and I have never had any problems with payments arriving late. The facilities are located inside of the Motorola facilities so access is limited. They do not charge however for using other ATM's which is a nice feature. Their rates are competitive for checking and savings but a little low for money market accounts. The staff there is courteous and helpful.

4
★★★★☆

MECU (Motorola Employee Credit Union) is a great benefit for employees of Motorola and I would definitely recommend banking with them if it is an option. Their online bill payment is very easy to use and I have never had any problems with payments arriving late. The facilities are located inside of the Motorola facilities so access is limited. They do not charge however for using other ATM's which is a nice feature. Their rates are competitive for checking and savings but a little low for money market accounts. The staff there is courteous and helpful.

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0 out of 1 people found this review helpful.

.

If you qualify to use this credit union, I strongly suggest you do so. Their rates and service level made it well worth it for my family to make the Motorola Employee Credit Union our primary bank as soon as my wife was employed by Motorola. Frankly, they make you feel spoiled- doing business with a different bank leaves a bad taste in your mouth after working with the Motorola Employee Credit Union

5
★★★★★

If you qualify to use this credit union, I strongly suggest you do so. Their rates and service level made it well worth it for my family to make the Motorola Employee Credit Union our primary bank as soon as my wife was employed by Motorola. Frankly, they make you feel spoiled- doing business with a different bank leaves a bad taste in your mouth after working with the Motorola Employee Credit Union

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Even though membership is limited to Motorolans/former Motorolans/Relatives of Motorolans, this place offers quite a bit of bang for you buck! Low rates on car loans, easy link to savings for overdrafts, low rates on mortgages and loans. Motorolans/former Motorolans make up quite a bit of the general public in some busy metropolitan areas in the country, so I am including them in my review.

PROS: HELPFUL
CONS: LOCATION, NEED TO USE YOUR ATM

5
★★★★★

Even though membership is limited to Motorolans/former Motorolans/Relatives of Motorolans, this place offers quite a bit of bang for you buck! Low rates on car loans, easy link to savings for overdrafts, low rates on mortgages and loans. Motorolans/former Motorolans make up quite a bit of the general public in some busy metropolitan areas in the country, so I am including them in my review.

PROS: HELPFUL
CONS: LOCATION, NEED TO USE YOUR ATM

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